{"version":"1.0","provider_name":"1-grid Knowledge Base","provider_url":"https:\/\/1grid.co.za\/knowledge","author_name":"Natalie Du Preez","author_url":"https:\/\/1grid.co.za\/knowledge\/author\/natalie\/","title":"Why are my files not listed when connecting via FTP? - 1-grid Knowledge Base","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"d408fO5qd2\"><a href=\"https:\/\/1grid.co.za\/knowledge\/why-are-my-files-not-listed-when-connecting-via-ftp\/\">Why are my files not listed when connecting via FTP?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/1grid.co.za\/knowledge\/why-are-my-files-not-listed-when-connecting-via-ftp\/embed\/#?secret=d408fO5qd2\" width=\"600\" height=\"338\" title=\"&#8220;Why are my files not listed when connecting via FTP?&#8221; &#8212; 1-grid Knowledge Base\" data-secret=\"d408fO5qd2\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/1grid.co.za\/knowledge\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"This article provides you wiTh information on what to check if your files are not listed when connecting through FTP Step 1. Click on Edit then Settings\u00a0 Step 2. Click on Connection then FTP","thumbnail_url":"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33041217090\/original\/MWam6jTBmtZgVo2m0-erMXb6aPjXYXQoTQ.png?1590609538"}