{"id":23986,"date":"2022-02-02T14:13:50","date_gmt":"2022-02-02T14:13:50","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/moving-helm-emails-to-windows-plesk\/"},"modified":"2023-03-13T09:07:33","modified_gmt":"2023-03-13T09:07:33","slug":"moving-helm-emails-to-windows-plesk","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/moving-helm-emails-to-windows-plesk\/","title":{"rendered":"Moving HELM emails to Windows Plesk"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000;\">This article provides you with steps to migrate your HELM emails to Plesk.<\/span><\/p><\/blockquote>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"color: #000000;\">When you are ready to move your email account from the legacy HELM control panel to Windows Plesk&#8217;s Smartermail there are 3 simple steps to follow which we will cover below.<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Step 1<\/span><\/strong><span style=\"box-sizing: border-box; font-size: 16px;\">\u00a0&#8211;\u00a0<\/span>Make a note of email accounts and passwords on HELM Control Panel which you are going to need when recreating these emails on Plesk to move the email data.<\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\">If you do not remember the email password you would like to move to Plesk we would advise <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" href=\"https:\/\/1-grid.com\/knowledge\/how-to-change-an-email-password-in-helm\/\" target=\"_blank\" rel=\"noopener noreferrer\">updating the password<\/a> <span style=\"color: #000000;\">and writing the new password down to get ready for your move<\/span>.<\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Step 2\u00a0<\/span><\/strong><span style=\"box-sizing: border-box; font-size: 16px;\">&#8211;\u00a0<\/span>Recreate email account on Windows Plesk<\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"color: #000000;\">To create email accounts on Windows Plesk please follow the<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" href=\"https:\/\/1-grid.com\/knowledge\/plesk-how-to-create-email-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\">steps provided here<\/a>.<\/li>\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"color: #000000;\">When creating a new email account we would advise setting the password the same as what it was on the old Control Panel.<\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong><\/span> &#8211; Log in to the email account and import email data from legacy WSP email.<\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"color: #000000;\">To import the website data please follow the<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" href=\"https:\/\/1-grid.com\/knowledge\/smartermail-import-mailbox-data-to-smartermail\/\" target=\"_blank\" rel=\"noreferrer noopener\">steps provided here.<\/a><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">TIP:\u00a0<\/strong>For more instructions migrating to Windows Plesk,<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" href=\"https:\/\/1-grid.com\/knowledge?post_type=post&amp;s=wsp\" target=\"_blank\" rel=\"noreferrer noopener\">please see article list here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to migrate your HELM emails to Plesk. When you are ready to move your email account from the legacy HELM control panel to Windows Plesk&#8217;s Smartermail there are 3 simple steps to follow which we will cover below. Step 1\u00a0&#8211;\u00a0Make a note of email&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[336,354,463,480,645,647,747,748,1137],"class_list":["post-23986","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-email","ht_kb_tag-emails","ht_kb_tag-helm","ht_kb_tag-how-to","ht_kb_tag-move","ht_kb_tag-moving","ht_kb_tag-plesk","ht_kb_tag-plesk-migration","ht_kb_tag-window"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moving HELM emails to Windows Plesk - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This article provides you with steps to migrate your HELM emails to Plesk. 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