{"id":24000,"date":"2025-09-25T16:57:02","date_gmt":"2025-09-25T16:57:02","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/email-what-are-my-email-server-settings\/"},"modified":"2025-11-03T12:24:44","modified_gmt":"2025-11-03T12:24:44","slug":"settings-to-configure-your-1grid-email-accounts-across-devices","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/","title":{"rendered":"Settings to Configure Your 1-grid Email Accounts Across Devices"},"content":{"rendered":"\n<p>Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices.<br><br>To set up your email account in an email client (like Outlook, Apple Mail, Thunderbird, or your mobile app), you\u2019ll need the correct incoming and outgoing server settings. These details ensure your account connects to 1-grid\u2019s mail servers securely and reliably, allowing you to send and receive email outside of Webmail.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-3.png\" alt=\"\" class=\"wp-image-33638\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">IMAP vs POP: Which One to Use<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">Incoming Server Settings (IMAP \/ POP)<\/a><\/li><li class=\"\"><a href=\"#htoc-11\">Outgoing Server (SMTP) Settings<\/a><\/li><li class=\"\"><a href=\"#htoc-111\">Secure Your Email Access with SSL\/TLS<\/a><\/li><li class=\"\"><a href=\"#htoc-how-to-configure-your-email-client\">How to Configure Your Email Client<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-setting-up-email-on-outlook-windows-amp-mac\">1. Setting Up Email on Outlook (Windows and Mac)<\/a><\/li><li class=\"\"><a href=\"#htoc-2-setting-up-email-on-apple-mail-mac-iphone-ipad\">2. Setting Up Email on Apple Mail (Mac, iPhone, iPad)<\/a><\/li><li class=\"\"><a href=\"#htoc-3-setting-up-email-on-thunderbird-windows-mac-linux\">3. Setting Up Email on Thunderbird (Windows, Mac, Linux)<\/a><\/li><li class=\"\"><a href=\"#htoc-3-setting-up-email-on-thunderbird-windows-mac-linux1\">4. Setting Up Email on Android<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-troubleshooting-common-issues\">Troubleshooting Common Issues<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-cannot-connect-to-mail-server\">1. Cannot Connect to Mail Server<\/a><\/li><li class=\"\"><a href=\"#htoc-2-outgoing-emails-are-not-sending\">2. Outgoing Emails Are Not Sending<\/a><\/li><li class=\"\"><a href=\"#htoc-3-password-incorrect-or-authentication-failed\">3. Password Incorrect or Authentication Failed<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-11111\">Security Best Practices&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111\">If It Still Doesn\u2019t Work&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111\">Additional Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>IMAP vs POP: Which One to Use<\/strong><\/h2>\n\n\n\n<p>When hosting your emails with 1-grid, it is important to consider which settings are right for you, understand how they work, and how to configure these settings in your preferred email client.<br><br>IMAP is preferred over POP because it empowers you to access and manage your emails in real-time from any device, as messages are stored on a remote server, ensuring your entire email history, folders, and read\/unread status are perfectly synchronised everywhere. This eliminates the hassle of lost messages and inconsistencies when switching devices, making it ideal for the modern, multi-device world by keeping your digital life synchronised and accessible.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Here&#8217;s Why IMAP is Empowering<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li><strong>Universal Accessibility: <\/strong>Your emails stay on the server, not just on one device, allowing you to check them from your work laptop, phone, tablet, or any other computer seamlessly.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-real-time-sync-any-change-you-make-like-reading-an-email-creating-a-folder-or-deleting-a-message-is-instantly-reflected-across-all-your-devices-and-webmail\"><strong>Real-Time Sync: <\/strong>Any change you make like reading an email, creating a folder, or deleting a message is instantly reflected across all your devices and webmail.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-unified-experience-your-mail-structure-and-content-remain-identical-no-matter-which-device-you-use-creating-a-consistent-and-organised-email-environment\"><strong>Unified Experience: <\/strong>Your mail structure and content remain identical no matter which device you use, creating a consistent and organised email environment.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-centralised-backup-your-emails-are-backed-up-on-the-server-protecting-them-if-your-local-device-is-lost-stolen-or-damaged\"><strong>Centralised Backup: <\/strong>Your emails are backed up on the server, protecting them if your local device is lost, stolen, or damaged.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-future-proof-imap-s-in-the-cloud-approach-aligns-with-modern-connectivity-making-it-the-modern-standard-for-managing-email-in-an-always-on-world\"><strong>Future-Proof: <\/strong>IMAP&#8217;s &#8220;in the cloud&#8221; approach aligns with modern connectivity, making it the modern standard for managing email in an always-on world.&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Here&#8217;s Why POP is Limiting<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li><strong>Device-Dependent: <\/strong>POP downloads emails to a single device and typically deletes them from the server, locking your messages to that one computer.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-no-sync-messages-are-not-shared-between-devices-leading-to-messages-appearing-to-disappear-when-you-check-from-another-location\"><strong>No Sync: <\/strong>Messages are not shared between devices, leading to messages appearing to &#8220;disappear&#8221; when you check from another location.&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-future-proof-imap-s-in-the-cloud-approach-aligns-with-modern-connectivity-making-it-the-modern-standard-for-managing-email-in-an-always-on-world\"><strong>Vulnerability:<\/strong> If the device holding your emails is lost or corrupted, your entire message history can be lost.<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Incoming Server Settings (IMAP \/ POP)<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Protocol<\/strong>&nbsp;<\/td><td><strong>Hostname<\/strong>&nbsp;<\/td><td><strong>Port<\/strong>&nbsp;<\/td><td><strong>Encryption<\/strong>&nbsp;<\/td><td><strong>Username<\/strong>&nbsp;<\/td><td><strong>Notes<\/strong>&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">IMAP&nbsp;<\/td><td>mail.yourdomain.com (or 1-grid\u2019s mail host)&nbsp;<\/td><td>993&nbsp;<\/td><td>SSL\/TLS (IMAP over SSL)&nbsp;<\/td><td><a href=\"mailto:yourname@domain.com\" target=\"_blank\" rel=\"noreferrer noopener\">yourname@domain.com<\/a>&nbsp;<\/td><td>Use SSL\/TLS&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">POP&nbsp;<\/td><td>mail.yourdomain.com&nbsp;<\/td><td>995&nbsp;<\/td><td>SSL\/TLS&nbsp;<\/td><td><a href=\"mailto:yourname@domain.com\" target=\"_blank\" rel=\"noreferrer noopener\">yourname@domain.com<\/a>&nbsp;<\/td><td>Download-only style&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11\"><strong>Outgoing Server (SMTP) Settings<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Setting<\/strong>&nbsp;<\/td><td><strong>Value<\/strong>&nbsp;<\/td><\/tr><tr><td>Hostname&nbsp;<\/td><td>mail.yourdomain.com (or 1-grid SMTP)&nbsp;<\/td><\/tr><tr><td>Port&nbsp;<\/td><td>465 or 587&nbsp;<\/td><\/tr><tr><td>Encryption&nbsp;<\/td><td>SSL or TLS&nbsp;<\/td><\/tr><tr><td>Authentication&nbsp;<\/td><td>Required; same username and password as incoming&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>IMPORTANT:<\/strong> Replace <code>yourdomain.com<\/code> with your actual domain or replace<code> mail.yourdomain.com<\/code> with 1-grid&#8217;s mail host server address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111\"><strong>Secure Your Email Access with SSL\/TLS<\/strong><\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/www.cloudflare.com\/learning\/ssl\/what-is-ssl\/\">SSL (Secure Sockets Layer)<\/a> <\/strong>and <a href=\"https:\/\/www.cloudflare.com\/learning\/ssl\/transport-layer-security-tls\/\"><strong>TLS (Transport Layer Security)<\/strong><\/a> are both protocols that encrypt your email communication during transfer. This prevents eavesdropping, data interception and protects your login credentials and sensitive information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-to-configure-your-email-client\"><strong>How to Configure Your Email Client<\/strong><\/h2>\n\n\n\n<p>To set up secure email access, launch your preferred email client such as Microsoft Outlook, Thunderbird, Apple Mail, or a mobile app, and access its settings.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-1-setting-up-email-on-outlook-windows-amp-mac\"><strong>1. Setting Up Email on Outlook (Windows and Mac)<\/strong><\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Configuration Steps<\/strong><\/summary>\n<ol class=\"wp-block-list\">\n<li>Open <strong>Outlook<\/strong> and go to <strong>File &gt; Account Settings<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-new-and-select-manual-setup-or-additional-server-types\">Click <strong>New<\/strong> and select <strong>Manual Setup or Additional Server Types<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-choose-imap-or-pop3\">Choose <strong>IMAP or POP3<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-enter-your-incoming-mail-server-and-outgoing-mail-server-smtp-details\">Enter your <strong>Incoming Mail Server<\/strong> and <strong>Outgoing Mail Server (SMTP)<\/strong> details.<\/li>\n\n\n\n<li id=\"htoc-under-more-settings-go-to-the-outgoing-server-tab-and-check-my-outgoing-server-smtp-requires-authentication\">Under <strong>More Settings<\/strong>, go to the <strong>Outgoing Server<\/strong> tab and check <strong>My outgoing server (SMTP) requires authentication<\/strong>.<\/li>\n\n\n\n<li>In the <strong>Advanced<\/strong> tab:\n<ul class=\"wp-block-list\">\n<li id=\"htoc-for-imap-use-port-993-ssl-tls-or-143-tls-starttls\">For IMAP, use port <strong>993 (SSL\/TLS)<\/strong> or <strong>143 (TLS\/STARTTLS)<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-for-pop3-use-port-995-ssl-tls-or-110-tls-starttls\">For POP3, use port <strong>995 (SSL\/TLS)<\/strong> or <strong>110 (TLS\/STARTTLS)<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-for-smtp-use-port-465-ssl-or-587-tls-starttls\">For SMTP, use port <strong>465 (SSL)<\/strong> or <strong>587 (TLS\/STARTTLS)<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li id=\"htoc-click-next-enter-your-email-password-and-complete-the-setup\">Click <strong>Next<\/strong>, enter your email password, and complete the setup.<\/li>\n<\/ol>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-2-setting-up-email-on-apple-mail-mac-iphone-ipad\"><strong>2. Setting Up Email on Apple Mail (Mac, iPhone, iPad)<\/strong><\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Configuration Steps on macOS:<\/strong><\/summary>\n<ol class=\"wp-block-list\">\n<li>Open <strong>Mail &gt; Preferences &gt; Accounts<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-to-add-a-new-account\">Click <strong>+<\/strong> to add a new account.<\/li>\n\n\n\n<li id=\"htoc-select-other-mail-account-and-enter-your-email-address-and-password\">Select <strong>Other Mail Account<\/strong> and enter your email address and password.<\/li>\n\n\n\n<li id=\"htoc-choose-imap-or-pop3-and-enter-the-server-settings\">Choose <strong>IMAP<\/strong> or <strong>POP3<\/strong> and enter the server settings.<\/li>\n\n\n\n<li id=\"htoc-under-outgoing-mail-server-smtp-enable-authentication-and-use-the-correct-port\">Under <strong>Outgoing Mail Server (SMTP)<\/strong>, enable authentication and use the correct port.<\/li>\n\n\n\n<li id=\"htoc-click-save-and-test-your-email-connection\">Click <strong>Save<\/strong> and test your email connection.<\/li>\n<\/ol>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Configuration Steps on iOS (iPhone\/iPad):<\/strong><\/summary>\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings &gt; Mail &gt; Accounts<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-tap-add-account-and-select-other\">Tap <strong>Add Account<\/strong> and select <strong>Other<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-enter-your-email-credentials-and-server-settings\">Enter your email credentials and server settings.<\/li>\n\n\n\n<li id=\"htoc-set-up-imap-or-pop3-and-configure-smtp-for-sending-emails\">Set up IMAP or POP3 and configure SMTP for sending emails.<\/li>\n\n\n\n<li id=\"htoc-save-your-settings-and-test-by-sending-an-email\">Save your settings and test by sending an email.<\/li>\n<\/ol>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-setting-up-email-on-thunderbird-windows-mac-linux\"><strong>3. Setting Up Email on Thunderbird (Windows, Mac, Linux)<\/strong><\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Configuration Steps<\/strong><\/summary>\n<ol class=\"wp-block-list\">\n<li>Open <strong>Thunderbird<\/strong> and go to <strong>Account Settings<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-account-actions-add-mail-account\">Click <strong>Account Actions &gt; Add Mail Account<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-enter-your-name-email-address-and-password\">Enter your <strong>name, email address, and password<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-choose-manual-config-and-enter-imap-pop3-and-smtp-details\">Choose <strong>Manual Config<\/strong> and enter IMAP, POP3, and SMTP details.<\/li>\n\n\n\n<li id=\"htoc-ensure-ssl-tls-encryption-is-enabled\">Ensure SSL\/TLS encryption is enabled.<\/li>\n\n\n\n<li id=\"htoc-click-done-to-complete-the-setup\">Click <strong>Done<\/strong> to complete the setup.<\/li>\n<\/ol>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-setting-up-email-on-thunderbird-windows-mac-linux1\"><strong>4. Setting Up Email <strong>on <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-email-on-android-for-your-1grid-email-accounts\/\">Android<\/a><\/strong><\/strong><\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Configuration Steps<\/strong><\/summary>\n<ol class=\"wp-block-list\">\n<li>Select your<strong> Mail icon<\/strong> on your mobile device.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-your-email-address-and-password\">Enter <strong>your email address<\/strong> and<strong> password<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-choose-manual-setup-and-enter-select-your-preferred-setting-as-an-imap-or-pop3-account\">Choose <strong>Manual Setup <\/strong>and select your preferred setting as an IMAP or <strong>POP3 <\/strong>Account.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-the-applicable-imap-or-pop3-and-smtp-settings-and-details\">Enter the applicable <strong>IMAP<\/strong>, <strong>POP3<\/strong>, and <strong>SMTP settings <\/strong>and<strong> details<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-ensure-ssl-tls-encryption-is-enabled11\">Ensure <strong>SSL\/TLS encryption<\/strong> is <strong>enabled<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-done-to-complete-the-setup11\">Click <strong>Done<\/strong> to complete the setup.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-done-to-complete-the-setup1\"><strong>Test<\/strong> by sending an email and asking someone to send you an email.&nbsp;<\/li>\n<\/ol>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-troubleshooting-common-issues\">Troubleshooting Common Issues<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-1-cannot-connect-to-mail-server\"><strong>1. Cannot Connect to Mail Server<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-ensure-you-entered-the-correct-server-address-and-ports\">Ensure you entered the correct <strong>server address<\/strong> and <strong>ports<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-check-your-internet-connection\">Check your <strong>internet connection<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-verify-if-your-email-provider-has-service-outages\">Verify if your email provider has <strong>service outages<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-ensure-your-firewall-or-antivirus-is-not-blocking-the-connection\">Ensure your <strong>firewall or antivirus<\/strong> software is not blocking the connection.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-2-outgoing-emails-are-not-sending\"><strong>2. Outgoing Emails Are Not Sending<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-make-sure-smtp-authentication-is-enabled\">Make sure <strong>SMTP authentication<\/strong> is enabled.<\/li>\n\n\n\n<li id=\"htoc-use-port-587-tls-starttls-instead-of-port-25\">Use <strong>port 587 (TLS\/STARTTLS)<\/strong> instead of port 25.<\/li>\n\n\n\n<li id=\"htoc-check-if-your-isp-is-blocking-smtp-traffic\">Check if your <strong>ISP is blocking SMTP traffic<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-1111\">Check your <strong>server&#8217;s storage space<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-password-incorrect-or-authentication-failed\"><strong>3. Password Incorrect or Authentication Failed<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-reset-your-email-password-if-necessary\">Reset your email password if necessary.<\/li>\n\n\n\n<li id=\"htoc-enable-allow-less-secure-apps-for-some-email-providers-like-gmail-and-yahoo\">Enable <strong>Allow Less Secure Apps<\/strong> (for some email providers like Gmail and Yahoo).<\/li>\n\n\n\n<li id=\"htoc-use-app-passwords-if-2fa-two-factor-authentication-is-enabled\">Use <strong>App Passwords<\/strong> if 2FA (Two-Factor Authentication) is enabled.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111\"><strong>Security Best Practices&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-111111\">Use SSL\/TLS for all connections.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-use-a-strong-unique-password\">Use a strong, unique password.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enable-2fa-for-account-where-possible-if-supported\">Enable 2FA for the account where possible (if supported).&nbsp;<\/li>\n\n\n\n<li id=\"htoc-1111111\">Regularly audit and remove unused devices.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111\"><strong>If It Still Doesn\u2019t Work&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-111111111\">Double-check <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS<\/strong><\/a> (MX \/ A \/ Mail record) for your domain.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-1111111111\">Reach out to our Support Team and provide us with the full error messages and screenshots.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111\"><strong>Additional Resources&nbsp;<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email+setup&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Setup How-Tos<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/troubleshooting-steps-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Troubleshooting Steps for Email<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/top-10-common-email-issues\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 10 Common Email Issues!<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=spamtitan&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SpamTitan FAQs<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=mailchannels&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels FAQs<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111\"><strong>Need Additional Support?&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<br><br>Setting up your emails doesn\u2019t have to be tricky with this easy-to-use guide. Stuck? Contact our Support Team for help (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices. To set up your email account in an email client (like Outlook, Apple Mail, Thunderbird, or your mobile app), you\u2019ll need the correct incoming and outgoing server settings. These details ensure your account connects&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173,1193],"ht-kb-tag":[105,336,337,344,1470,351,410,480,503,504,659,753,754,898,904,905,907,908,928,1069,1118],"class_list":["post-24000","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_category-email-setup-config","ht_kb_tag-are","ht_kb_tag-email","ht_kb_tag-email-account","ht_kb_tag-email-hosting","ht_kb_tag-email-settings","ht_kb_tag-email-setup","ht_kb_tag-find","ht_kb_tag-how-to","ht_kb_tag-imap","ht_kb_tag-imap-email-account","ht_kb_tag-my","ht_kb_tag-pop","ht_kb_tag-pop-account","ht_kb_tag-server","ht_kb_tag-set","ht_kb_tag-setting","ht_kb_tag-settings","ht_kb_tag-setup","ht_kb_tag-smtp","ht_kb_tag-up","ht_kb_tag-what"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" \/>\n<meta property=\"og:site_name\" content=\"1-grid Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1grid.co.za\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-03T12:24:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-3.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@1grid_hosting\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\",\"name\":\"Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\"},\"datePublished\":\"2025-09-25T16:57:02+00:00\",\"dateModified\":\"2025-11-03T12:24:44+00:00\",\"description\":\"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.\",\"breadcrumb\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/1grid.co.za\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Settings to Configure Your 1-grid Email Accounts Across Devices\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"contentUrl\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"width\":100,\"height\":100,\"caption\":\"1-Grid Domain Hosting Knowledge Base\"},\"image\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/1grid.co.za\/\",\"https:\/\/twitter.com\/1grid_hosting\",\"https:\/\/www.instagram.com\/1grid_hosting\/\",\"https:\/\/za.linkedin.com\/company\/1-grid\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base","description":"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/","og_locale":"en_US","og_type":"article","og_title":"Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base","og_description":"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.","og_url":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/","og_site_name":"1-grid Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/1grid.co.za\/","article_modified_time":"2025-11-03T12:24:44+00:00","og_image":[{"url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-3.png"}],"twitter_card":"summary_large_image","twitter_site":"@1grid_hosting","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/","url":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/","name":"Settings to Configure Your 1-grid Email Accounts Across Devices - 1-grid Knowledge Base","isPartOf":{"@id":"https:\/\/1grid.co.za\/knowledge\/#website"},"datePublished":"2025-09-25T16:57:02+00:00","dateModified":"2025-11-03T12:24:44+00:00","description":"Find the correct IMAP, POP and SMTP settings for configuring your 1-grid email accounts across devices and steps for different email clients.","breadcrumb":{"@id":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/1grid.co.za\/knowledge\/"},{"@type":"ListItem","position":2,"name":"Settings to Configure Your 1-grid Email Accounts Across Devices"}]},{"@type":"WebSite","@id":"https:\/\/1grid.co.za\/knowledge\/#website","url":"https:\/\/1grid.co.za\/knowledge\/","name":"1-Grid Domain Hosting Knowledge Base","description":"","publisher":{"@id":"https:\/\/1grid.co.za\/knowledge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/1grid.co.za\/knowledge\/#organization","name":"1-Grid Domain Hosting Knowledge Base","url":"https:\/\/1grid.co.za\/knowledge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/","url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","contentUrl":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","width":100,"height":100,"caption":"1-Grid Domain Hosting Knowledge Base"},"image":{"@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/1grid.co.za\/","https:\/\/twitter.com\/1grid_hosting","https:\/\/www.instagram.com\/1grid_hosting\/","https:\/\/za.linkedin.com\/company\/1-grid"]}]}},"_links":{"self":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/comments?post=24000"}],"version-history":[{"count":11,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24000\/revisions"}],"predecessor-version":[{"id":34044,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24000\/revisions\/34044"}],"wp:attachment":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/media?parent=24000"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-category?post=24000"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-tag?post=24000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}