{"id":24034,"date":"2022-02-02T14:16:00","date_gmt":"2022-02-02T14:16:00","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-to-repair-your-outlook-pst-ost-data-file\/"},"modified":"2023-03-09T09:45:23","modified_gmt":"2023-03-09T09:45:23","slug":"how-to-repair-your-outlook-pst-ost-data-file","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-repair-your-outlook-pstost-data-file\/","title":{"rendered":"How to repair your Outlook (PST\/OST) data file?"},"content":{"rendered":"<blockquote data-identifyelement=\"445\"><p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">This article provides you with steps to repair your Outlook data file.<\/span><\/p><\/blockquote>\n<p data-identifyelement=\"446\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"452\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"454\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">In the case that you&#8217;re using an email account using IMAP or POP settings, to fix problems with a .pst file, close the Outlook application, and then use these steps:<\/span><\/p>\n<ul data-identifyelement=\"455\">\n<li data-identifyelement=\"456\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Use the <strong data-identifyelement=\"457\">Windows key + R<\/strong> to open the <strong data-identifyelement=\"458\">Run<\/strong> command.<\/span><\/li>\n<li data-identifyelement=\"459\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Type the following path and click the <strong data-identifyelement=\"460\">OK<\/strong> button: \u00a0&#8220;C:Program Files (x86)Microsoft OfficerootOffice16&#8221;<\/span><\/li>\n<\/ul>\n<p data-identifyelement=\"461\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<pre class=\"fd-callout fd-callout--note\" data-identifyelement=\"463\"><span style=\"font-family: Helvetica,sans-serif;\"><strong data-identifyelement=\"464\">Quick Note:<\/strong> The above path applies to Office 2016, Office 2019, and Office 365. If you're running Outlook 2013, use this path: C:Program Files (x86)Microsoft OfficeOffice15. In the case that you have an older version of the app, change \"Office15\" in the path to \"Office14\" for Outlook 2010, or to \"Office13\" for Outlook 2007 in the path.<\/span><\/pre>\n<ul data-identifyelement=\"465\">\n<li data-identifyelement=\"466\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Double-click the <strong data-identifyelement=\"467\">SCANPST.EXE<\/strong> file to open the Microsoft Outlook Inbox Repair experience.<\/span><\/li>\n<\/ul>\n<p data-identifyelement=\"468\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 655px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33047411217\/original\/fX3xX16XFFRXLeiZ2abqhkgO6rvp4_aG5g.png?1601551322\" data-attachment=\"[object Object]\" data-id=\"33047411217\" data-identifyelement=\"471\" \/><\/span><\/p>\n<p data-identifyelement=\"472\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul data-identifyelement=\"474\">\n<li data-identifyelement=\"475\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Click the <strong data-identifyelement=\"476\">Browse<\/strong> button.<\/span><\/li>\n<li data-identifyelement=\"477\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Locate the <strong data-identifyelement=\"478\">.pst<\/strong> file you want to repair.<\/span><\/li>\n<li data-identifyelement=\"479\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Click the <strong data-identifyelement=\"480\">Open<\/strong> button.<\/span><\/li>\n<li data-identifyelement=\"481\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Click the <strong data-identifyelement=\"482\">Start<\/strong> button.<\/span><\/li>\n<\/ul>\n<p data-identifyelement=\"483\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"485\"><span style=\"font-family: Helvetica,sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33047411057\/original\/s7E8d_c3VKQmUckDBG46jtWmSDoKzLi2ZQ.png?1601551068\" alt=\"https:\/\/www.windowscentral.com\/sites\/wpcentral.com\/files\/styles\/large\/public\/field\/image\/2019\/01\/fix-pst-outlook-file-windows-10.jpg\" width=\"349\" height=\"297\" data-attachment=\"[object Object]\" data-id=\"33047411057\" data-identifyelement=\"486\" \/><\/span><\/p>\n<p data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul data-identifyelement=\"489\">\n<li data-identifyelement=\"490\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Check the <strong data-identifyelement=\"491\">Make a backup of scanned file before repairing<\/strong> option (just in case).<\/span><\/li>\n<li data-identifyelement=\"492\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Click the <strong data-identifyelement=\"493\">Repair<\/strong> button.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"496\"><span style=\"font-family: Helvetica,sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33047411058\/original\/ICabbUl4tXRx0iOsuX69sjsKGyLefrBtUg.png?1601551068\" alt=\"https:\/\/www.windowscentral.com\/sites\/wpcentral.com\/files\/styles\/large\/public\/field\/image\/2019\/01\/outlook-pst-repair-tool_windows10.jpg\" width=\"344\" height=\"316\" data-attachment=\"[object Object]\" data-id=\"33047411058\" data-identifyelement=\"497\" \/><\/span><\/p>\n<p data-identifyelement=\"498\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"500\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">After completing the steps, the Microsoft Outlook Inbox Repair Tool will scan and repair the .pst file for the email account with problems. Once the repair completes, you can launch Outlook, and the issues with the account should now be resolved.<\/span><\/p>\n<p data-identifyelement=\"500\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"500\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p data-identifyelement=\"500\">\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to repair your Outlook data file. \u00a0 \u00a0 In the case that you&#8217;re using an email account using IMAP or POP settings, to fix problems with a .pst file, close the Outlook application, and then use these steps: Use the Windows key + R&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1194],"ht-kb-tag":[269,336,403,470,480,704,709,787,839],"class_list":["post-24034","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-troubleshooting","ht_kb_tag-data","ht_kb_tag-email","ht_kb_tag-file","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-ost","ht_kb_tag-outlook","ht_kb_tag-pst","ht_kb_tag-repair"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to repair your Outlook (PST\/OST) data file? -<\/title>\n<meta name=\"description\" content=\"This article provides you with steps to repair your Outlook data file. 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