{"id":24038,"date":"2022-02-02T14:17:01","date_gmt":"2022-02-02T14:17:01","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/spamtitan-user-guide\/"},"modified":"2025-05-28T06:13:12","modified_gmt":"2025-05-28T06:13:12","slug":"spamtitan-user-guide","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/spamtitan-user-guide\/","title":{"rendered":"SpamTitan User-Guide"},"content":{"rendered":"<blockquote><p><span lang=\"EN-US\" style=\"font-family: Helvetica, sans-serif;\" data-contrast=\"none\">This guide\u00a0<\/span><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">will show you<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0features\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">that you are able to make use of within the spam firewall.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">How do I login?<\/span><\/strong><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">The <a href=\"https:\/\/spamfirewall.1-grid.com\/\">URL<\/a>: \u00a0<a href=\"https:\/\/spamfirewall.1-grid.com\/\">https:\/\/spamfirewall.1-grid.com<\/a> , email address, and password will be mailed to the\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">authorized<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0account holder\u2019s email address as per the customer zone.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">The mail will look as follows:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><a href=\"https:\/\/spamfirewall.1-grid.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293008\/original\/ytFQib_QIQYe8ZTc7ecxuspGZcoqbDzVow.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293008\/original\/ytFQib_QIQYe8ZTc7ecxuspGZcoqbDzVow.png?1557386246\" data-fileid=\"33025293008\" data-uniquekey=\"1557386241087\" \/><\/a><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">How to reset login details?<\/span><\/strong><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">If a password needs to be recovered, customers can simply use the\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Forgot my Password<\/strong>\u201d<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u202flink to resend the password:<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 645px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293009\/original\/EvH_Q24HcKuSBreGMHSjOU9gb0RzOp-f8A.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293009\/original\/EvH_Q24HcKuSBreGMHSjOU9gb0RzOp-f8A.png?1557386246\" data-fileid=\"33025293009\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\" data-wp-editing=\"1\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 639px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293010\/original\/Cx5YvRBp-sLYZUevvmm2dkI9KuT_uqjlWw.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293010\/original\/Cx5YvRBp-sLYZUevvmm2dkI9KuT_uqjlWw.png?1557386246\" data-fileid=\"33025293010\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">The SpamTitan Interface<\/span><\/strong><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">This is useful in order to check for spam\/ messages or to resend mail and pull reports, etc.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">To log in, use your email account and password as listed in the welcome mailer:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\" data-wp-editing=\"1\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 657px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293013\/original\/eKA2hxH6XtH9SpKHCh4hpPWPhWMK6rCUeQ.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293013\/original\/eKA2hxH6XtH9SpKHCh4hpPWPhWMK6rCUeQ.png?1557386246\" data-fileid=\"33025293013\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">Once logged in you will be able to select the role and domain they would like to check stats for:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 657px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293012\/original\/DtzUQRsDC2Th-9HfWKonzPkwJ4WGYN_xZg.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293012\/original\/DtzUQRsDC2Th-9HfWKonzPkwJ4WGYN_xZg.png?1557386246\" data-fileid=\"33025293012\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">You can also switch to another domain if you have multiple domains linked to your email address.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">Do this by simply clicking on the domain name in the top right-hand corner and\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">selecting<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0a different domain:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">Blacklist\/ Whitelisting<\/span><\/strong><\/span><strong><span style=\"font-size: 18px;\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">To whitelist or blacklist a domain or email address, simply select the \u201c<\/span><span lang=\"EN-US\" data-contrast=\"none\"><strong>Filter Rules<\/strong>\u201d\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">and then enter the address you wish to list:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">Domain:<\/span><\/strong><\/span><strong><span style=\"font-size: 18px;\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">Check for spam\/ release\/ resend mail<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">To release mail caught as spam, resend mail that was sent previously or check if a mail has been caught in quarantine, browse the \u201c<strong>Quarantine<\/strong>\u201d section:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 682px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293011\/original\/Z4cZlHmxrB8dXNIxXUPBStEYjXRBbMEsvA.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293011\/original\/Z4cZlHmxrB8dXNIxXUPBStEYjXRBbMEsvA.png?1557386246\" data-fileid=\"33025293011\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">From the\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Message Type<\/strong>\u201d<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u202fsection you will be able to select the criteria you wish to search for, and\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Apply<\/strong>\u201d<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u202fwhen all information has been added<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">.<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">From here, you can select the mail you would like to perform the action on and either release the mail (resend), whitelist (training the firewall not to mark similar mail as spam), or delete mail.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 688px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293015\/original\/SsPWmK0Elqg_pAGEYPWInHOzOSuhqqDdRg.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293015\/original\/SsPWmK0Elqg_pAGEYPWInHOzOSuhqqDdRg.png?1557386246\" data-fileid=\"33025293015\" data-uniquekey=\"1557386241087\" \/><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><strong><span style=\"font-size: 18px;\">Reports<\/span><\/strong><\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><strong><span style=\"font-size: 18px;\">\u00a0<\/span><\/strong><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">If you would like to set up reports to monitor how much mail a specific domain\/ mailbox gets in a time period.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">You will be able to do so via the\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Reporting<\/strong>\u201d\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">tab:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 667px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293014\/original\/sYEzflJK4HJwNznPxBumL1R_kDXnZ99kZA.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293014\/original\/sYEzflJK4HJwNznPxBumL1R_kDXnZ99kZA.png?1557386246\" data-fileid=\"33025293014\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">You can view historical reports here, schedule new reports, or generate a report on the spot based on your needs.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">To generate a\u202f\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">Basic Report<\/span><span lang=\"EN-US\" data-contrast=\"none\">, select the\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Reports<\/strong>\u201d<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u202foption.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">Select the criteria and when done click\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Run<\/strong>\u201d\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">to generate:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 660px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293016\/original\/v77TG-ThKBn3p4-dlbhQE0DOErznUGxCLw.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293016\/original\/v77TG-ThKBn3p4-dlbhQE0DOErznUGxCLw.png?1557386246\" data-fileid=\"33025293016\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">You will then be able to view the report under the\u202f<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u201c<strong>Todays Reports<\/strong>\u201d<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u202ftab:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 670px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293017\/original\/QM2HYX_51PbNBGVVJBLF5CJVWg39vQpAcg.png?1557386246\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33025293017\/original\/QM2HYX_51PbNBGVVJBLF5CJVWg39vQpAcg.png?1557386246\" data-fileid=\"33025293017\" data-uniquekey=\"1557386241087\" \/><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">You can view the report online by selecting the magnifying glass to the right-hand side of the report, or alternatively, download the report in the format of your choice<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide\u00a0will show you\u00a0features\u00a0that you are able to make use of within the spam firewall.\u00a0 \u00a0 \u00a0 How do I login? \u00a0 The URL: \u00a0https:\/\/spamfirewall.1-grid.com , email address, and password will be mailed to the\u00a0authorized\u00a0account holder\u2019s email address as per the customer zone.\u00a0 The mail will look as follows:\u00a0 \u00a0&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173],"ht-kb-tag":[53,1366,336,344,453,480,937,1080,1081],"class_list":["post-24038","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_tag-a","ht_kb_tag-as","ht_kb_tag-email","ht_kb_tag-email-hosting","ht_kb_tag-guide","ht_kb_tag-how-to","ht_kb_tag-spamtitan","ht_kb_tag-use","ht_kb_tag-user"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SpamTitan User-Guide - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This guide\u00a0will show you\u00a0features\u00a0that you are able to make use of within the spam firewall.\u00a0SpamTitan User-Guide 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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