{"id":24040,"date":"2022-02-02T14:17:01","date_gmt":"2022-02-02T14:17:01","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/spamtitan-how-to-blacklist-an-email-address-or-domain\/"},"modified":"2023-08-30T13:52:16","modified_gmt":"2023-08-30T13:52:16","slug":"spamtitan-how-to-blacklist-an-email-address-or-domain","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/spamtitan-how-to-blacklist-an-email-address-or-domain\/","title":{"rendered":"SpamTitan: How to blacklist an email address or domain"},"content":{"rendered":"<blockquote><p><span lang=\"EN-US\" style=\"font-family: Helvetica, sans-serif;\" data-contrast=\"none\">This guide will take you through the steps of\u00a0<\/span><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\">blacklisting<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0a domain or email address in your firewall.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-weight: 400; line-height: 30.625px; color: inherit; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1<\/strong>&#8211; Login to your 1-grid Customer Zone.<\/span><\/span><\/span><\/span><\/h3>\n<ul style=\"box-sizing: border-box; margin-bottom: 4px; margin-left: 0px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: outside disc; font-weight: 400; text-align: start; text-indent: 0px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word; font-size: 16px !important; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 14px;\">Go to <a style=\"box-sizing: border-box; color: #2753d7; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\">https:\/\/1-grid.com\/client\/clientarea.php<\/a>\u00a0<\/span><\/span><\/span><\/span><\/li>\n<li style=\"box-sizing: border-box; line-height: 20.8px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word; font-size: 16px !important; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 14px;\">Enter your registered email address and password provided during your application.<\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-weight: 400; line-height: 30.625px; color: inherit; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2\u00a0<\/strong>&#8211; Hover over <strong style=\"box-sizing: border-box; font-weight: bold;\">Services<\/strong> and click<strong style=\"box-sizing: border-box; font-weight: bold;\">\u00a0SpamTitan Firewall<\/strong><\/span><\/span><\/span><\/span><\/h3>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow inline-image aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; box-shadow: rgba(0, 0, 0, 0.12) 0px 1px 3px, rgba(0, 0, 0, 0.16) 0px 1px 1px 1px; cursor: pointer; margin-bottom: 5px; margin-left: auto; display: block; width: 587px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040517996\/original\/ArQ5UZSGe3wBTssEWnwlEl3awRKXUu1ZLA.png?1589217359\" data-attachment=\"[object Object]\" data-id=\"33040517996\" \/><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 18px;\"><strong>Step 3<\/strong> &#8211; <span lang=\"EN-US\" data-contrast=\"auto\">Click on<strong>\u00a0Login to\u00a0<\/strong><\/span><strong><span lang=\"EN-US\" data-contrast=\"auto\">SpamTitan<\/span><\/strong><span lang=\"EN-US\" data-contrast=\"auto\"><strong>\u00a0<\/strong>on the relevant Domain<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 599px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040518374\/original\/K1VWDlNNZYoqwjIMxp0ifFEFA__w_NRb2A.png?1589217831\" data-id=\"33040518085\" \/><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"none\"><strong>Step 4<\/strong>&#8211; Login with your SpamTitan login details.<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 662px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040518563\/original\/puXBt7nNVftgW2jL1L7ReEXo4U2BM_Pawg.png?1589218079\" data-id=\"33040518448\" \/><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"none\"><strong>Step 5\u00a0<\/strong>&#8211; Click on <strong>Filter Rules<\/strong><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"none\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"none\"><strong><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 669px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040519156\/original\/FivEASfwJPXIjpyI19ICGsTIh25NfIKqcg.png?1589218786\" data-attachment=\"[object Object]\" data-id=\"33040519156\" \/><\/strong><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<span lang=\"EN-US\" data-contrast=\"none\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"none\"><strong>Step 6\u00a0<\/strong>&#8211; Add Blacklist domain or email address<\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><span lang=\"EN-US\" data-contrast=\"none\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"none\"><span lang=\"EN-US\" data-contrast=\"auto\">\u00a0<\/span><\/span><\/span><\/span>Here, you would be able to blacklist an email address or the entire domain that sends emails to you. Click on \u201cadd\u201d depending on what you would like to blacklist.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"auto\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 658px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040519239\/original\/yFQFAjZVfUh0ds1Xe7xVhwH-R96oxONrSg.png?1589218925\" data-id=\"33040519207\" \/><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 18px;\" data-contrast=\"auto\"><strong>Step 7\u00a0<\/strong>&#8211; \u00a0Enter the email address or domain and click on <strong>Save<\/strong>.<\/span><span style=\"font-size: 18px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<table class=\"fr-no-borders\" style=\"width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 50.0000%;\"><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-fir fr-bordered fr-shadow\" style=\"width: 318px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040519363\/original\/PZJHfEHj1YKf4YCmaTbFivIsm-QO872Lhw.png?1589219127\" data-id=\"33040519320\" \/><\/span><\/td>\n<td style=\"width: 50.0000%;\"><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib fr-bordered fr-shadow\" style=\"width: 308px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040519388\/original\/Q0KJXTj2zzZUtHutXSvTr6x3ibSIKwSrYw.png?1589219143\" data-id=\"33040519349\" \/><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span lang=\"EN-US\" data-contrast=\"auto\">That\u2019s it! You\u2019ve successfully\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"auto\">blacklisted<\/span><span lang=\"EN-US\" data-contrast=\"auto\">\u00a0a domain or email address.<\/span><\/span><span style=\"font-family: Helvetica, sans-serif;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will take you through the steps of\u00a0blacklisting\u00a0a domain or email address in your firewall.\u00a0 \u00a0 Step 1&#8211; Login to your 1-grid Customer Zone. Go to https:\/\/1-grid.com\/client\/clientarea.php\u00a0 Enter your registered email address and password provided during your application. \u00a0 Step 2\u00a0&#8211; Hover over Services and click\u00a0SpamTitan Firewall \u00a0 \u00a0&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173],"ht-kb-tag":[73,138,312,336,344,480,937],"class_list":["post-24040","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_tag-address","ht_kb_tag-blacklist","ht_kb_tag-domain","ht_kb_tag-email","ht_kb_tag-email-hosting","ht_kb_tag-how-to","ht_kb_tag-spamtitan"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SpamTitan: How to blacklist an email address or domain - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SpamTitan: How to blacklist an email address or domain - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"This guide will take you through the steps of\u00a0blacklisting\u00a0a domain or email address in your firewall.\u00a0 \u00a0 Step 1&#8211; Login to your 1-grid Customer Zone. 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