{"id":24051,"date":"2022-02-02T14:17:01","date_gmt":"2022-02-02T14:17:01","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/outlook-how-to-clear-a-stuck-emails-in-your-inbox\/"},"modified":"2023-08-30T12:37:50","modified_gmt":"2023-08-30T12:37:50","slug":"outlook-how-to-clear-a-stuck-emails-in-your-inbox","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/outlook-how-to-clear-a-stuck-emails-in-your-inbox\/","title":{"rendered":"Outlook: How to clear a &#8220;Stuck&#8221; Emails in your inbox?"},"content":{"rendered":"<div class=\"WordSection1\">\n<blockquote><p><span style=\"font-size: 13px; font-family: Arial, Helvetica, sans-serif; color: #000000;\">Emails can get stuck in your inbox for a number of reasons. This guide provides you with steps to clear the stuck emails so you may resume use of your mailbox.<\/span><\/p><\/blockquote>\n<\/div>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<h2 style=\"box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; line-height: 35px; color: #183247; margin: 0px; font-size: 1.5em; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\" data-identifyelement=\"474\"><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"box-sizing: border-box; font-size: 24px;\">Step 1\u00a0<\/span><\/strong><span style=\"box-sizing: border-box; font-size: 24px;\">\u2013 Open Outlook and click\u00a0<\/span><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"box-sizing: border-box; font-size: 24px;\">File.<\/span><\/strong><\/span><\/h2>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 470px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038533792\/original\/NQonP7-cgacmLV5FGoIj7SdaG0KLSAPYbg.png?1584710611\" height=\"293\" data-attachment=\"[object Object]\" data-id=\"33038533792\" \/><\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\">Step 2\u00a0<\/strong><span style=\"font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">&#8211; \u00a0Select the <strong>send\/receive<\/strong> tab and click on <strong>Work Offline<\/strong>.<\/span><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #333333; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 477px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038534251\/original\/PQ_2NFbJbtPZmr4Q7dSJv4zz6p8LrHHFpw.png?1584711192\" height=\"335\" data-id=\"33038534223\" \/><\/span><br \/>\n<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14pt;\"><strong style=\"box-sizing: border-box; font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-size: 24px; text-align: start; text-indent: 0px;\">Step 3\u00a0<\/strong><span style=\"font-size: 24px; font-weight: 400; text-align: start; text-indent: 0px;\">&#8211; \u00a0Select <strong>Outbox<\/strong><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;\">Click and drag any emails in your <strong>Outbox<\/strong> into <strong>Drafts.<\/strong><\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong><span style=\"font-size: 14pt;\"><span style=\"color: #333333; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;\">\u00a0<\/span><\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14pt;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 516px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038534687\/original\/-Zzh9vGCkXxFHK-2tuaCi6yJh1tIYU959w.png?1584711670\" height=\"281\" data-id=\"33038534510\" \/><\/span><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14pt;\"><strong style=\"box-sizing: border-box; font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-size: 24px; text-align: start; text-indent: 0px;\">Step 4\u00a0<\/strong><span style=\"font-size: 24px; font-weight: 400; text-align: start; text-indent: 0px;\">&#8211; \u00a0Select Drafts\u00a0<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-weight: 400; text-align: start; text-indent: 0px;\">Click and drag each email (one by one) back into your Outbox to\u00a0<\/span><\/span><span style=\"text-align: start; text-indent: 0px;\"><span style=\"font-size: 16px;\">see which is<\/span><\/span><span style=\"font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;\">\u00a0causing your emails to halt sending.<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\"><span style=\"text-align: start; text-indent: 0px;\"><span style=\"font-size: 16px;\">You can then delete the culprit email or move it to a different folder.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14pt;\"><span style=\"color: #333333; font-size: 24px; font-weight: 400; text-align: start; text-indent: 0px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 543px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038535102\/original\/KHo3NxgBmyiEC8OXWUkCcu9F4rnbCH2kJg.png?1584712107\" height=\"368\" data-attachment=\"[object Object]\" data-id=\"33038535102\" \/><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong>TIP:\u00a0<\/strong>Should you experience any issues with this process please contact our<\/span> <a href=\"http:\/\/grid.com\/web-hosting\/#livechat\" target=\"_blank\" rel=\"noreferrer noopener\">Support Center by clicking here\u00a0<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emails can get stuck in your inbox for a number of reasons. This guide provides you with steps to clear the stuck emails so you may resume use of your mailbox. \u00a0 \u00a0 Step 1\u00a0\u2013 Open Outlook and click\u00a0File. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Step 2\u00a0&#8211; \u00a0Select the send\/receive&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1194],"ht-kb-tag":[191,336,470,480,511,512,709,969],"class_list":["post-24051","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-troubleshooting","ht_kb_tag-clear","ht_kb_tag-email","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-in-your","ht_kb_tag-inbox","ht_kb_tag-outlook","ht_kb_tag-stuck"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook: How to clear a &quot;Stuck&quot; Emails in your inbox? -<\/title>\n<meta name=\"description\" content=\"This guide provides you with steps to clear the stuck emails so you may resume use of your mailbox. 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outlook: How to clear a &quot;Stuck&quot; Emails in your inbox? 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