{"id":24055,"date":"2022-02-02T14:17:01","date_gmt":"2022-02-02T14:17:01","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/restoring-emails-in-outlook-using-a-pst-file\/"},"modified":"2023-08-31T08:45:05","modified_gmt":"2023-08-31T08:45:05","slug":"restoring-emails-in-outlook-using-a-pst-file","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/restoring-emails-in-outlook-using-a-pst-file\/","title":{"rendered":"Restoring emails in Outlook using a .pst file"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-black-color has-text-color\">This article will show you How to Restore emails in Outlook using a .pst file&nbsp;<\/p>\n<\/blockquote>\n\n\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\">At the top of your Outlook ribbon, select <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">File<\/span><\/strong>.<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; line-height: 17.15pt; padding-left: 120px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fil fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33033603877\/original\/UM9ogAYGDAe2c5MsjJizQa1YFSd9NSXlcw.png?1574671093\" alt=\"This is what the ribbon looks like in Outlook 2016.\" width=\"511\" height=\"114\" align=\"left\" data-attachment=\"[object Object]\" data-id=\"33033603877\" \/><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #363636;\"><br \/><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">Select <strong><span style=\"font-family: 'Tahoma',sans-serif;\">Open &amp; Export<\/span><\/strong> &gt; <strong>Import\/Export<\/strong>. This starts the Import\/Export wizard.<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"border-box;word-break: break-word; overflow-wrap: break-word;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #2f2f2f;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33033603879\/original\/D5WuiC06WP-8ZccibGdnNoy6dLTO2FHfYQ.png?1574671093\" alt=\"Choose Open &amp; Export, and then choose Import\/Export.\" width=\"376\" height=\"310\" data-attachment=\"[object Object]\" data-id=\"33033603879\" \/><\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Select <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Import from another program or file<\/span><\/strong>, and then click <b style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Next<\/b>.<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"border-box;word-break: break-word; overflow-wrap: break-word;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #2f2f2f;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33033603878\/original\/ExJ7o8VcKhfKtPwnj70R6VzuDg_dA1ENrQ.jpeg?1574671093\" alt=\"Import and Export Wizard\" width=\"380\" height=\"288\" data-attachment=\"[object Object]\" data-id=\"33033603878\" \/><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Select <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Outlook Data File (.pst)<\/span><\/strong> and click <b style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Next<\/b>.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><b style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Browse<\/span><\/span><\/b><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">\u00a0to the .pst file you want to import. Under <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Options<\/span><\/strong>, choose how you want to deal with emails and contacts, then choose <b style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Next<\/b>.<\/span><\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"border-box;word-break: break-word; overflow-wrap: break-word;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #2f2f2f;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33033603880\/original\/per8tf9MMufThnQtk9Q0pBoCufGKM3alcg.png?1574671094\" alt=\"Choose the .pst file you want to import.\" width=\"408\" height=\"320\" data-attachment=\"[object Object]\" data-id=\"33033603880\" \/><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">If a password was assigned to the Outlook Data File (.pst), enter the password, and then click <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">OK<\/span><\/strong>.<\/span><\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">If you&#8217;re importing the contents of your .pst file into your Office 365 mailbox, choose that mailbox here.<\/span><\/span><\/p>\n<\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"word-break: break-word; overflow-wrap: break-word; color: #000000;\"><span style=\"font-size: 14px; font-family: Tahoma, sans-serif;\">If you&#8217;re NOT importing into your Office 365 mailbox, choose <strong><span style=\"font-family: 'Tahoma',sans-serif;\">Import items into the current folder<\/span><\/strong>. This imports the data into the folder currently selected.<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #2f2f2f;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"border-box;word-break: break-word; overflow-wrap: break-word;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: #2f2f2f;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33033603881\/original\/N8c-moMVUY9-wj0RMFdzX_KFplpycwqb_g.png?1574671094\" alt=\"To import your email, contacts, and calendar to your Office 365 mailbox, choose that mailbox here.\" width=\"486\" height=\"383\" data-attachment=\"[object Object]\" data-id=\"33033603881\" \/><\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif; color: black;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; color: #000000;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Choose <strong style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\"><span style=\"font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt;\">Finish<\/span><\/strong>. Outlook starts importing the contents of your .pst file immediately. When the progress box disappears, the import is finished.<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\"><span style=\"word-break: break-word; overflow-wrap: break-word; color: #000000;\"><span style=\"font-size: 14px; font-family: Tahoma, sans-serif;\">If you&#8217;re importing your .pst file to your Office 365 mailbox, you may see a message that it&#8217;s trying to connect with Office 365. This happens when the Internet connection is interrupted, even for a moment. Once your Internet connection is re-established, Outlook will continue importing the .pst file.<\/span><\/span><\/p>\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt; overflow-wrap: break-word; text-align: start;\">\n<p style=\"font-size: 15px; font-family: Calibri, sans-serif; margin-left: 0in; margin-bottom: 0.0001pt;\"><span style=\"font-size: 19px; font-family: 'Tahoma',sans-serif;\">\u00a0<\/span><\/p>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>This article will show you How to Restore emails in Outlook using a .pst file&nbsp; At the top of your Outlook ribbon, select File. \u00a0 \u00a0 \u00a0 Select Open &amp; Export &gt; Import\/Export. This starts the Import\/Export wizard. \u00a0 \u00a0 \u00a0 \u00a0 Select Import from another program or file, and&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1194],"ht-kb-tag":[336,354,403,470,709,787,856],"class_list":["post-24055","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-troubleshooting","ht_kb_tag-email","ht_kb_tag-emails","ht_kb_tag-file","ht_kb_tag-hosting","ht_kb_tag-outlook","ht_kb_tag-pst","ht_kb_tag-restoring"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Restoring emails in Outlook using a .pst file -<\/title>\n<meta name=\"description\" content=\"This article will show you How to Restore emails in Outlook using a .pst file\u00a0Restoring emails in Outlook using a .pst file\" \/>\n<meta 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