{"id":24060,"date":"2022-02-02T14:18:05","date_gmt":"2022-02-02T14:18:05","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/wsp-email-setting-up-and-manage-an-auto-responder\/"},"modified":"2023-08-30T12:50:34","modified_gmt":"2023-08-30T12:50:34","slug":"wsp-email-setting-up-and-manage-an-auto-responder","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/wsp-email-setting-up-and-manage-an-auto-responder\/","title":{"rendered":"WSP Email: Setting up and manage an auto responder"},"content":{"rendered":"<p><strong>Step 1:<\/strong> Login to SmarterMail<br \/>\nGo to <a href=\"http:\/\/mail.yourdomain\" rel=\"noreferrer\">http:\/\/mail.yourdomain<\/a> (replacing yourdomain by your own domain) and login<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591881\/original\/dlq5rphM6lSUdgTljo3WhLlrjVp1n67IIA.png?1564402261\" alt=\"\" width=\"403\" height=\"311\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591881\/original\/dlq5rphM6lSUdgTljo3WhLlrjVp1n67IIA.png?1564402261\" data-fileid=\"33028591881\" data-uniquekey=\"1564402246791\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Step 2: Click on settings<\/strong><br \/>\nThe settings button is on the left hand side, on older version of smarter mail it is part of the menu at the top<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591882\/original\/ixJnFBQjKEMjpOZtNheCBJfRGwuHayCvnQ.png?1564402261\" alt=\"\" width=\"294\" height=\"597\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591882\/original\/ixJnFBQjKEMjpOZtNheCBJfRGwuHayCvnQ.png?1564402261\" data-fileid=\"33028591882\" data-uniquekey=\"1564402246791\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Step 3: click on the auto responder link on the left hand side<\/strong><\/p>\n<p><strong>Step 4: Select the enable auto-responder option<\/strong><br \/>\n<strong>Please note:\u00a0<\/strong>we strongly advise you leave \u201cLimit responses to once daily\u201d which will block any possible loop.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591886\/original\/iH-AF_XaMpFnn1Smzfcf0_sFddxX7aXlvw.png?1564402263\" alt=\"\" width=\"559\" height=\"309\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591886\/original\/iH-AF_XaMpFnn1Smzfcf0_sFddxX7aXlvw.png?1564402263\" data-fileid=\"33028591886\" data-uniquekey=\"1564402246791\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Step 5: click the message tab at the top and enter the detail you want.<\/strong><\/p>\n<p><strong>Note:\u00a0<\/strong>you can enter a start and end date for the auto responder, if you do so, do not forget to tick the \u201cEnable active date range\u201d option.<br \/>\nOnce you are done simply click on the save button.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591887\/original\/lhJZn260MAbiDdoYHogP-q6eEYQNAy-w_A.png?1564402263\" alt=\"\" width=\"669\" height=\"414\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33028591887\/original\/lhJZn260MAbiDdoYHogP-q6eEYQNAy-w_A.png?1564402263\" data-fileid=\"33028591887\" data-uniquekey=\"1564402246791\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Step 1: Login to SmarterMail Go to http:\/\/mail.yourdomain (replacing yourdomain by your own domain) and login &nbsp; &nbsp; Step 2: Click on settings The settings button is on the left hand side, on older version of smarter mail it is part of the menu at the top &nbsp; &nbsp; Step&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[115,336,470,603,851,905,1069,1157],"class_list":["post-24060","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-auto","ht_kb_tag-email","ht_kb_tag-hosting","ht_kb_tag-manage","ht_kb_tag-responder","ht_kb_tag-setting","ht_kb_tag-up","ht_kb_tag-wsp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WSP Email: Setting up and manage an auto responder - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WSP Email: Setting up and manage an auto responder - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Step 1: Login to SmarterMail Go to http:\/\/mail.yourdomain (replacing yourdomain by your own domain) and login &nbsp; 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