{"id":24071,"date":"2026-06-09T12:15:03","date_gmt":"2026-06-09T12:15:03","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/what-is-roundcube-webmail\/"},"modified":"2026-06-09T12:15:44","modified_gmt":"2026-06-09T12:15:44","slug":"what-is-roundcube-webmail","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/what-is-roundcube-webmail\/","title":{"rendered":"What is Roundcube Webmail at 1-grid?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Whether you\u2019re checking mail on the go, troubleshooting an email app or mail client, or just want a quick, secure way to access your inbox, Roundcube Webmail gives you a simple, reliable option without installing anything.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide will help you understand what Roundcube Webmail is, how it works, when to use it, and how it fits into your 1-grid email hosting so you can manage your email confidently from any browser, anywhere.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-25-1.png\" alt=\"What is Roundcube Webmail at 1-grid?\" class=\"wp-image-34702\"\/><\/figure>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Quick Links<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-what-roundcube-webmail-means\">What Roundcube Webmail Means<\/a><\/li><li class=\"\"><a href=\"#htoc-benefits\">Benefits<\/a><\/li><li class=\"\"><a href=\"#htoc-how-roundcube-webmail-works\">How Roundcube Webmail Works<\/a><\/li><li class=\"\"><a href=\"#htoc-key-features-of-roundcube-webmail\">Key Features of Roundcube Webmail<\/a><\/li><li class=\"\"><a href=\"#htoc-security-amp-privacy\">Security &amp; Privacy<\/a><\/li><li class=\"\"><a href=\"#htoc-how-to-access-roundcube-webmail\">How to Access Roundcube Webmail<\/a><ul class=\"ht_toc_child_list\"><\/ul><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 id=\"htoc-what-roundcube-webmail-means\" class=\"wp-block-heading\">What Roundcube Webmail Means<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Roundcube Webmail is a <strong>browser-based email client<\/strong> that allows you to send, receive, and manage email using your domain-based email address directly from a web browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It connects securely to your mailbox using <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-the-difference-between-imap-and-pop\/#htoc-\"><strong>IMAP<\/strong><\/a>, meaning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-emails-stay-on-the-server\">Your emails stay on the server<\/li>\n\n\n\n<li id=\"htoc-everything-stays-in-sync-across-devices\">Everything stays in sync across devices<\/li>\n\n\n\n<li id=\"htoc-you-can-log-in-from-anywhere-without-setting-up-an-app\">You can log in from anywhere without setting up an app<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At 1-grid, Roundcube Webmail is included with supported <a href=\"https:\/\/1grid.co.za\/hosting\/\"><strong>hosting<\/strong><\/a> and email services and is accessible through <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-webmail-email-via-cpanel\/\"><strong>cPanel<\/strong><\/a> or via a <strong>direct <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-your-email-via-webmail\/\"><strong>Webmail<\/strong><\/a><strong> <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-your-email-via-webmail\/\"><strong>login<\/strong><\/a>.<\/p>\n\n\n\n<h2 id=\"htoc-benefits\" class=\"wp-block-heading\">Benefits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Best for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-accessing-email-on-a-public-or-temporary-device\">Accessing email on a public or temporary device<\/li>\n\n\n\n<li id=\"htoc-troubleshooting-when-outlook-or-mobile-mail-apps-fail\">Troubleshooting when Outlook or mobile mail apps fail<\/li>\n\n\n\n<li id=\"htoc-quick-checks-without-configuring-a-mail-client\">Quick checks without configuring a mail client<\/li>\n\n\n\n<li id=\"htoc-secure-browser-only-access-anywhere-in-the-world\">Secure, browser-only access anywhere in the world<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-how-roundcube-webmail-works\" class=\"wp-block-heading\">How Roundcube Webmail Works<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Roundcube runs entirely in your web browser and connects to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-an-imap-server-to-read-and-manage-messages\">An <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-the-difference-between-imap-and-pop\/#htoc-\"><strong>IMAP<\/strong><\/a><strong> server<\/strong> (to read and manage messages)<\/li>\n\n\n\n<li id=\"htoc-an-smtp-server-to-send-email\">An <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-the-difference-between-imap-and-pop\/#htoc-\"><strong>SMTP<\/strong><\/a><strong> server<\/strong> (to send email)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Because it\u2019s server-side:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-no-software-installation-is-required\">No software installation is required<\/li>\n\n\n\n<li id=\"htoc-your-mailbox-remains-consistent-across-devices\">Your mailbox remains consistent across devices<\/li>\n\n\n\n<li id=\"htoc-messages-are-not-stored-locally-on-the-computer-you-re-using\">Messages are not stored locally on the computer you\u2019re using<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-key-features-of-roundcube-webmail\" class=\"wp-block-heading\">Key Features of Roundcube Webmail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Roundcube offers a clean, application-style experience with powerful features, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-drag-and-drop-message-management\">Drag-and-drop message management<\/li>\n\n\n\n<li id=\"htoc-full-html-andmime-email-support\">Full <a href=\"https:\/\/www.w3schools.com\/html\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>HTML<\/strong><\/a><strong> <\/strong>and <a href=\"https:\/\/www.lenovo.com\/us\/en\/glossary\/what-is-mime\/?srsltid=AfmBOopxJHL6UTvg2wwOomUNTVvN5xvZjQUmF9TgPMYM0KMzRFs6MGk7\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MIME<\/strong><\/a> email support<\/li>\n\n\n\n<li id=\"htoc-built-in-address-book-and-contact-groups\">Built-in address book and contact groups<\/li>\n\n\n\n<li id=\"htoc-folder-creation-and-organisation\">Folder creation and organisation<\/li>\n\n\n\n<li id=\"htoc-search-across-messages-and-folders\">Search across messages and folders<\/li>\n\n\n\n<li id=\"htoc-multiple-sender-identities-e-g-info-support\">Multiple sender identities (e.g. info@, support@)<\/li>\n\n\n\n<li id=\"htoc-spell-checking-and-rich-text-email-composition\">Spell checking and rich-text email composition<\/li>\n\n\n\n<li id=\"htoc-secure-tls-encrypted-np1-connections\">Secure<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-smtp-ports-and-ssltls-encryption\/\" target=\"_blank\" rel=\"noreferrer noopener\">TLS-encrypted<\/a>\u00a0<\/strong>connections<\/li>\n\n\n\n<li id=\"htoc-plugin-based-extensibility-hosting-controlled\">Plugin-based extensibility (hosting-controlled)<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-security-amp-privacy\" class=\"wp-block-heading\">Security &amp; Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Roundcube includes multiple layers of protection:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-secure-https-access\">Secure HTTPS access<\/li>\n\n\n\n<li id=\"htoc-encrypted-imap-and-smtp-connections\">Encrypted IMAP and SMTP connections<\/li>\n\n\n\n<li id=\"htoc-built-in-protection-against-xss-attacks\">Built-in protection against <a href=\"https:\/\/owasp.org\/www-community\/attacks\/xss\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>XSS attacks<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-server-side-email-storage-nothing-saved-locally\">Server-side email storage (nothing saved locally)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SECURITY TIP: <\/strong>Always log out of Roundcube when using shared or public devices.<\/p>\n\n\n\n<h2 id=\"htoc-how-to-access-roundcube-webmail\" class=\"wp-block-heading\">How to Access Roundcube Webmail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can access Roundcube in three supported ways:<\/p>\n\n\n\n<h3 id=\"htoc-1-via-cpanel\" class=\"wp-block-heading\">1: <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-webmail-email-via-cpanel\/\">Via cPanel<\/a><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li id=\"htoc-log-into-cpanel\">Log in to <strong>cPanel<\/strong><\/li>\n\n\n\n<li id=\"htoc-navigate-to-email-email-accounts\">Navigate to <strong>Email \u2192 Email Accounts<\/strong><\/li>\n\n\n\n<li id=\"htoc-click-check-email-next-to-the-address\">Click <strong>Check Email<\/strong> next to the address<\/li>\n\n\n\n<li id=\"htoc-select-roundcube\">Select <strong>Roundcube<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 id=\"htoc-2-direct-webmail-url\" class=\"wp-block-heading\">2: <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-your-email-via-webmail\/\">Direct Webmail URL<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Visit any of the URLs below, making sure to replace &#8220;yourdomain&#8221; with your actual domain:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;yourdomain.com\/webmail<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0or<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;yourdomain.com:2096<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Log in using:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-full-email-address\">Full email address<\/li>\n\n\n\n<li id=\"htoc-email-password\">Email password<\/li>\n<\/ul>\n\n\n\n<h3 id=\"htoc-3-webmail-subdomain-if-enabled\" class=\"wp-block-heading\">3: Webmail Subdomain (if enabled)<\/h3>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;webmail.yourdomain.com<\/code><\/pre>\n\n\n\n<h2 id=\"htoc-when-should-i-use-roundcube-instead-of-an-email-app\" class=\"wp-block-heading\">When Should I Use Roundcube Instead of an Email App?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use Roundcube when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-re-on-a-new-or-shared-device\">You\u2019re on a new or shared device<\/li>\n\n\n\n<li id=\"htoc-your-email-app-isn-t-sending-or-receiving\">Your email app isn\u2019t sending or receiving<\/li>\n\n\n\n<li id=\"htoc-you-want-to-quickly-confirm-if-mail-is-arriving\">You want to confirm if mail is arriving quickly<\/li>\n\n\n\n<li id=\"htoc-you-need-temporary-access-without-configuration\">You need temporary access without configuration<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-common-limitations-to-be-aware-of\" class=\"wp-block-heading\">Common Limitations to Be Aware Of<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-requires-an-internet-connection\">Requires an internet connection<\/li>\n\n\n\n<li id=\"htoc-no-offline-access\">No offline access<\/li>\n\n\n\n<li id=\"htoc-advanced-features-depend-on-hosting-configuration\">Advanced features depend on hosting configuration<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP: <\/strong>Roundcube is ideal for access and troubleshooting; for daily workflows, many users still prefer apps like Outlook or Apple Mail.<\/p>\n\n\n\n<h2 id=\"htoc-our-scope-of-support\" class=\"wp-block-heading\">Our Scope of Support<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We\u2019re Able to Help With<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-accessing-roundcube-via-cpanel-or-direct-url\">Accessing Roundcube via cPanel or direct URL<\/li>\n\n\n\n<li id=\"htoc-confirming-whether-mail-is-reaching-your-server\">Confirming whether mail is reaching your server<\/li>\n\n\n\n<li id=\"htoc-guidance-on-how-to-reset-email-passwords\">Guidance on how to reset email passwords<\/li>\n\n\n\n<li id=\"htoc-guiding-you-to-the-correct-login-method\">Guiding you to the correct login method<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We\u2019re Unable to Assist With<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-customising-roundcube-plugins-or-themes\">Customising Roundcube plugins or themes<\/li>\n\n\n\n<li id=\"htoc-troubleshooting-third-party-browser-extensions\">Troubleshooting third-party browser extensions<\/li>\n\n\n\n<li id=\"htoc-resetting-email-passwords\">Resetting email passwords<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 id=\"htoc-faqs\" class=\"wp-block-heading\">FAQs<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Is Roundcube the same as my email hosting?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-is-roundcube-the-same-as-my-email-hosting-no-roundcube-is-an-interface-that-lets-you-access-your-email-hosting\">No, Roundcube is an interface that lets you access your email hosting.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Does deleting an email in Roundcube delete it everywhere?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-does-deleting-an-email-in-roundcube-delete-it-everywhere-yes-because-it-uses-imap-changes-sync-across-all-devices\">Yes, because it uses IMAP, changes sync across all devices.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can I use Roundcube on my phone?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-can-i-use-roundcube-on-my-phone-yes-through-a-mobile-browser\">Yes, through a mobile browser.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Is Roundcube free?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-is-roundcube-free-yes-it-s-included-with-supported-hosting-and-email-services\">Yes, it\u2019s included with supported hosting and email services.<\/p>\n<\/details>\n\n\n\n<h2 id=\"htoc-additional-resources\" class=\"wp-block-heading\">Additional Resources<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-access-webmail-email-via-cpanel\/\"><strong>How to Access Webmail via cPanel<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=outlook&amp;ht-kb-search=1&amp;lang=\"><strong>How to Set Up Email on Outlook<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-webmail-troubleshooting-guide\/\"><strong>Troubleshooting Email Sending Issues<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-the-difference-between-imap-and-pop\/\"><strong>What Is IMAP vs POP3?<\/strong><\/a><\/p>\n\n\n\n<h2 id=\"htoc-need-additional-support\" class=\"wp-block-heading\">Need Additional Support?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\"><strong>Help<\/strong><\/a><strong>:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding what Roundcube Webmail is and how it works doesn\u2019t have to feel technical with this easy-to-reference guide. Stuck? Contact our Support Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a id=\"_msocom_1\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019re checking mail on the go, troubleshooting an email app or mail client, or just want a quick, secure way to access your inbox, Roundcube Webmail gives you a simple, reliable option without installing anything. This guide will help you understand what Roundcube Webmail is, how it works, when&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173],"ht-kb-tag":[336,344,547,866,1110,1118],"class_list":["post-24071","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_tag-email","ht_kb_tag-email-hosting","ht_kb_tag-is","ht_kb_tag-roundcube","ht_kb_tag-webmail","ht_kb_tag-what"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Roundcube Webmail at 1-grid? - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"RoundCube WebMail is a browser-based IMAP client with an application-like user interface What is Roundcube Webmail at 1-grid? 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/what-is-roundcube-webmail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Roundcube Webmail at 1-grid? 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