{"id":24090,"date":"2022-02-02T14:19:07","date_gmt":"2022-02-02T14:19:07","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-to-migrate-your-email-using-imap\/"},"modified":"2025-06-25T06:45:44","modified_gmt":"2025-06-25T06:45:44","slug":"how-to-migrate-your-email-using-imap","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-migrate-your-email-using-imap\/","title":{"rendered":"How to Migrate Your Email Using IMAP"},"content":{"rendered":"<ul>\n<li><span style=\"color: #000000;\">This article refers to a <strong>source email account<\/strong> and a <strong>destination email account<\/strong>:<\/span>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Source<\/strong> refers to the email account containing the messages you want to migrate to another account. In this example, we\u2019re using <strong>sample@example.net<\/strong> as the source account.<\/span><\/li>\n<li><span style=\"color: #28324e;\"><span style=\"color: #000000;\"><strong>Destination<\/strong> refers to the email account on the new package you want to sync emails from the existing account. In this example, we\u2019re using <strong>sample@example.com<\/strong> as the destination account.<\/span><br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Step 1 : Add the Destination IMAP Account in Your Mail Client<\/strong><\/span><\/h3>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">If you use only Webmail or a mobile device to access your destination email account, or if you currently use POP3 for the account, you will need to set it up in a desktop email client using IMAP in order to sync the messages. If you already have your destination email account (to which you\u2019ll be transferring the emails) configured locally using IMAP in Thunderbird, Outlook, or Apple Mail, you can skip this step and proceed to Step 2.<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><span style=\"color: #000000;\"><strong>Note:<\/strong> If you currently have the destination email account set up in your mail client using POP3, you will need to set it up <strong>in a different email client<\/strong> to proceed. Most modern email clients <strong>will not<\/strong> allow you to change the account type, and would require you to remove the POP3 account in order to set it up again as IMAP. You <strong>must not<\/strong> delete an existing POP3 account, because the emails are only stored locally \u2014 if you do, all those emails <strong>will be lost and will not be recoverable<\/strong> because they do not exist on the server. Simply download a new email client (such as<\/span> <a href=\"https:\/\/www.mozilla.org\/en-US\/thunderbird\/\" target=\"_blank\" rel=\"noopener\">Thunderbird<\/a> <span style=\"color: #000000;\">if you\u2019re using Apple Mail, Outlook, or a built-in Windows mail client, or use your operating system\u2019s built-in mail client if you\u2019re already using Thunderbird) and set up the account up in that client, leaving your existing mail client alone. Once the emails are synced to the server via this process, your existing POP3 account will automatically download them and you can continue using your normal email client.<\/span><\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">In Thunderbird or an alternative mail client, add the destination email account by selecting <strong>File<\/strong> \u2013&gt; <strong>New<\/strong>\u2013&gt; <strong>Existing Mail Account<\/strong> from the application\u2019s menu. Be sure to check the box for <strong>IMAP<\/strong>.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828336\/original\/PE85jX6OVnSk6yHemYbNGO1Px2L4VVw5LA.png?1562747013\" alt=\"AddDestination\" width=\"436\" height=\"374\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828336\/original\/PE85jX6OVnSk6yHemYbNGO1Px2L4VVw5LA.png?1562747013\" data-fileid=\"33027828336\" data-uniquekey=\"1562747009162\" \/><br \/>\n<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Once you\u2019ve added the destination IMAP account, you should see the email address listed in your mail client\u2019s account list, and its messages will appear in the account\u2019s Inbox. Please note that it could take some time to download copies of all the account\u2019s emails from the server, depending on how many messages are contained in the account and the size of attachments.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828339\/original\/pP9aVS4aarocaveUDfExLpzAd3ZaWs5kXQ.png?1562747014\" alt=\"DestinationAdded\" width=\"821\" height=\"290\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828339\/original\/pP9aVS4aarocaveUDfExLpzAd3ZaWs5kXQ.png?1562747014\" data-fileid=\"33027828339\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\"><a name=\"step2\"><\/a><\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Step 2: Add the Source IMAP Account in Your Mail Client<\/strong><\/span><\/h2>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">In Thunderbird or an alternative mail client, add the source email account (the account containing the messages you wish to transfer) by selecting <strong>File<\/strong> \u2013&gt; <strong>New<\/strong> \u2013&gt; <strong>Existing Mail Account<\/strong> from the application\u2019s menu. Be sure to check the box for <strong>IMAP<\/strong>.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828337\/original\/gJilvxAFSlw4fsSfvxiPyC-XSJNbO-FWeg.png?1562747013\" alt=\"AddSource\" width=\"355\" height=\"302\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828337\/original\/gJilvxAFSlw4fsSfvxiPyC-XSJNbO-FWeg.png?1562747013\" data-fileid=\"33027828337\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Once you\u2019ve added the source IMAP account, you should see its email address listed in your mail client\u2019s account list along with the destination account. Please note that it could take some time to download copies of all the account\u2019s emails from the server, depending on how many messages are contained in the account and the size of attachments.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828340\/original\/0Q04U7rknf5y5lYzObRbzW3KQWQ5GLBydQ.png?1562747014\" alt=\"SourceAdded\" width=\"540\" height=\"248\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828340\/original\/0Q04U7rknf5y5lYzObRbzW3KQWQ5GLBydQ.png?1562747014\" data-fileid=\"33027828340\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Step #3: Move the Emails Between Accounts<\/strong><\/span><\/h2>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">At this point, you\u2019ll see both email accounts (\u201csample@example.com\u201d and \u201csample@example.net\u201d in this case) listed in Thunderbird\u2019s account list. To move the messages between accounts:<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Click on the source account\u2019s Inbox, and select all the messages.<\/span>\n<ul>\n<li><span style=\"color: #000000;\">In Thunderbird, you can go to the menu and pull down to <strong>Edit<\/strong> \u2013&gt; <strong>Select<\/strong> \u2013&gt; <strong>All<\/strong>.<\/span><\/li>\n<li><span style=\"color: #000000;\">Other clients may allow you to use <strong>Control + A<\/strong> or <strong>Command + A<\/strong> from within the message pane.<\/span><\/li>\n<li><span style=\"color: #000000;\">Another option is to click on the first message to select it, scroll down to the bottom of the list and then <strong>Shift + click<\/strong> on the last message to select them all.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828461\/original\/cCOLNWxOyW-ff6neafJDZIEIAI2wOQPosg.png?1562747198\" alt=\"SelectAll\" width=\"545\" height=\"252\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828461\/original\/cCOLNWxOyW-ff6neafJDZIEIAI2wOQPosg.png?1562747198\" data-fileid=\"33027828461\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Once you\u2019ve selected all the messages, click on any one of the highlighted messages and \u2014 <strong>without releasing your mouse button<\/strong> \u2014 drag the entire selected list into the other email account\u2019s Inbox. It can be slightly tricky in some email clients, so don\u2019t worry if you don\u2019t get it on the first try.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828462\/original\/V5RcKtFlXuvpsgdtMdUGl_Oh5TXZkRrdSw.png?1562747198\" alt=\"DragAndDrop\" width=\"556\" height=\"258\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828462\/original\/V5RcKtFlXuvpsgdtMdUGl_Oh5TXZkRrdSw.png?1562747198\" data-fileid=\"33027828462\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">After successfully completing the previous step, you will see all the messages from both accounts in the destination account\u2019s Inbox.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828463\/original\/sknRsafqH1AcR3Zsz7pPz-YRyHVXNEng4A.png?1562747198\" alt=\"Moved\" width=\"528\" height=\"250\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828463\/original\/sknRsafqH1AcR3Zsz7pPz-YRyHVXNEng4A.png?1562747198\" data-fileid=\"33027828463\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"color: #000000;\">Repeat steps A through C for each folder you wish to copy over (Sent, Drafts, or any custom folders that exist on the source account.)<\/span>\n<ul>\n<li><span style=\"color: #000000;\">Should you wish to create a custom directory in the destination account to match a custom directory existing in the source account:<\/span>\n<ul>\n<li><span style=\"color: #000000;\">Right-click on the destination account\u2019s name (sample.example.com in the image above) and select <strong>New Folder\u2026<\/strong> from the list of options.<\/span><\/li>\n<li><span style=\"color: #000000;\">Give the folder a name matching the custom folder in the source account. If it asks you where to create the folder, you generally want to select Inbox.<\/span><\/li>\n<li><span style=\"color: #000000;\">You can now drag and drop messages from the custom folder in the source account to the matching custom folder in the destination account.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\">Now, thanks to the IMAP protocol, the messages you\u2019ve moved from the source account (and any custom folders you created) will automatically be synced to the destination account\u2019s server. It could take a bit of time to complete, depending on the number of emails and size of attachments involved.<\/span><\/li>\n<li><span style=\"color: #000000;\">At this point, we can confirm that the process was successful (or at least is in progress), by logging into the destination account via Webmail or in your preferred email client.<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828464\/original\/moLo_6uJqj08emqvwpoKH9T_Lv8Wiz27XQ.png?1562747198\" alt=\"Synced\" width=\"573\" height=\"282\" data-filelink=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33027828464\/original\/moLo_6uJqj08emqvwpoKH9T_Lv8Wiz27XQ.png?1562747198\" data-fileid=\"33027828464\" data-uniquekey=\"1562747009162\" \/><\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Note:<\/strong> If you normally use a POP3 connection for the destination account in your preferred email client, your POP3 mail client <strong>will<\/strong> download all the messages you transferred to the account\u2019s Inbox as they are synced to the server. You may need to configure your POP3 email client\u2019s settings to see any custom folders you created in the destination account, as custom folders typically will not sync automatically when using POP3.<\/span><\/p>\n<p><span style=\"color: #28324e;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article refers to a source email account and a destination email account: Source refers to the email account containing the messages you want to migrate to another account. In this example, we\u2019re using sample@example.net as the source account. Destination refers to the email account on the new package you&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[58,336,470,480,503,627,1086],"class_list":["post-24090","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-account","ht_kb_tag-email","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-imap","ht_kb_tag-migrate","ht_kb_tag-using"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Migrate Your Email Using IMAP - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This article refers to a source email account and a destination email account How to Migrate Your Email Using IMAP 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/how-to-migrate-your-email-using-imap\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Migrate Your Email Using IMAP - 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