{"id":24116,"date":"2022-02-02T14:20:07","date_gmt":"2022-02-02T14:20:07","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-to-provide-access-to-my-control-panel-for-my-developer-or-third-party\/"},"modified":"2023-10-19T08:41:11","modified_gmt":"2023-10-19T08:41:11","slug":"how-to-provide-access-to-my-control-panel-for-my-developer-or-third-party","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-provide-access-to-my-control-panel-for-my-developer-or-third-party\/","title":{"rendered":"How to provide access to my Control Panel for my Developer or third-party ?"},"content":{"rendered":"<blockquote><p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">This article provides you with information on how to give access to your cPanel account .<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">Giving access to your 1-grid web hosting account to your web developer or website designer is really easy.\u00a0<\/span><span style=\"font-family: Helvetica,sans-serif;\">Below we will cover providing FTP access or full admin access to your hosting platform.<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><strong>Providing FTP Access<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Please refer or our article<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/cpanel-how-to-create-an-ftp-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to create FTP accounts in cPanel.<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><strong>Providing Control Panel Admin access.<\/strong><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">For security purposes, we do not show password details via the 1-grid Customer Zone.\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">We would advise updating the password to your cPanel when providing the details to your developer and changing it again once they&#8217;ve completed their work.\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Please refer to our article on<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/customer-zone-how-to-change-control-panel-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to update your cPanel password<\/a>.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><strong>What information should I provide to my Developer?<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">URL to the hosting package : <strong>Domain.co.za\/cpanel or domain.co.za:2083 or servername.co.za:2083<\/strong><\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Username (available on client area, screenshot below)<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Password \u00a0(Customer would have reset it so they would know)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><strong>Where do I find this information?<\/strong><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\">\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1-\u00a0<\/strong>Login to your 1-grid Customer Zone<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 14px;\"><span style=\"color: #000000;\">Go to<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\">https:\/\/1-grid.com\/client\/clientarea.php<\/a>\u00a0<\/span><\/span><\/span><\/li>\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 14px;\"><span style=\"box-sizing: border-box; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; float: none; display: inline !important;\">Enter your email address and password you created during your application.\u00a0<\/span>\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092378341\/original\/BIMJ7soff1lB7kXn4lL6vvFhzkCrBXcOiQ.png?1677755531\" width=\"251\" height=\"213\" data-attachment=\"[object Object]\" data-id=\"33092378341\" data-identifyelement=\"505\" \/><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2-\u00a0<\/strong>Click <strong style=\"box-sizing: border-box; font-weight: bold;\">Services<\/strong><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092378443\/original\/TndYlVdGgPl_9oVFHoGk7a8HKecDax4KqQ.png?1677755668\" width=\"441\" height=\"161\" data-id=\"33092378443\" data-identifyelement=\"506\" \/><\/span><\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin: 0px; font-size: 1.17em; text-rendering: optimizelegibility; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\" data-identifyelement=\"233\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong><span style=\"box-sizing: border-box;\">&#8211;<\/span> Click <strong style=\"box-sizing: border-box; font-weight: bold;\">Manage Product\u00a0<\/strong>on the relevant service.<\/span><\/span><\/span><\/h3>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; color: #183247;\" data-identifyelement=\"239\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; color: #183247;\" data-identifyelement=\"241\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038715635\/original\/2RHLqTM059MI9WQ_NEv-N1tMkwyW5jFcFA.jpeg?1585143513\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-shadow aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; width: 542px; height: 271.434px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039719353\/original\/tTqKSwUfRoHYWcPkReyc_Cimq_aEWp9dPA.jpeg?1587456074\" data-attachment=\"[object Object]\" data-id=\"33039719353\" \/><\/a><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; color: #183247;\" data-identifyelement=\"241\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\" data-identifyelement=\"233\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4<\/strong><span style=\"box-sizing: border-box;\">&#8211;<\/span> Scroll Down to see package information displayed.<\/span><\/span><\/h3>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-shadow aligncenter\" style=\"width: 551px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039723009\/original\/JGIUQhIa09nkmzWEOSOkhYZGGJ4pCXNvqg.png?1587462154\" height=\"169\" data-attachment=\"[object Object]\" data-id=\"33039723009\" \/><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with information on how to give access to your cPanel account . \u00a0 \u00a0 Giving access to your 1-grid web hosting account to your web developer or website designer is really easy.\u00a0Below we will cover providing FTP access or full admin access to your hosting platform&#8230;.<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1198],"ht-kb-tag":[55,233,238,288,421,470,480,785,1009,1024],"class_list":["post-24116","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpanel","ht_kb_tag-access","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-developer","ht_kb_tag-for-my","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-provide","ht_kb_tag-third-party","ht_kb_tag-to"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Provide Developer Access To My Control Panel | 1-grid<\/title>\n<meta name=\"description\" content=\"This article provides you with information on how to give access to your cPanel account . 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, 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