{"id":24122,"date":"2025-10-03T08:39:51","date_gmt":"2025-10-03T08:39:51","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/cpanel-how-to-create-delete-an-email-account\/"},"modified":"2025-10-03T08:48:10","modified_gmt":"2025-10-03T08:48:10","slug":"how-to-create-or-delete-an-email-account-via-cpanel","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-cpanel\/","title":{"rendered":"How to Create or Delete an Email Account via cPanel"},"content":{"rendered":"\n<p>Managing email accounts in your cPanel (your Hosting Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via cPanel for your email hosting with 1-grid.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2025\/10\/1-grid-Images-for-KB-Articles-1000-x-600-px-37.png\" alt=\"\" class=\"wp-image-33759\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">What is an Email Account in cPanel?\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">When to Create vs When to Delete\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111\">What Deletion Means and the Risks\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111111111\">Quotas, Passwords and Permissions\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">How to Create an Email Account in cPanel\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111111\">How to Delete an Email Account in cPanel\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111111\">Configure or Reconfigure Your Email Client After Creation\/Deletion\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111111\">Best Practices and Maintaining Email Hygiene\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111111111111\">Troubleshooting Common cPanel Email Account Issues\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111111111111111111\">FAQs\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111111111111111111111111111\">Additional Resources\u00a0<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>What is an Email Account in cPanel?\u00a0<\/strong><\/h2>\n\n\n\n<p>An email account (like you@yourdomain.com) stores messages for your domain under your hosting package. cPanel offers built-in tools to create, manage, and delete these accounts, including quotas, passwords, and mailbox controls.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>When to Create vs When to Delete\u00a0<\/strong><\/h2>\n\n\n\n<p>It is easy to create or delete an email account via cPanel for your hosting with us, so it is important to understand when to do one or the other.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11\"><strong>Create<\/strong> when you need a new user email, alias, departmental address, or temporary mailbox.\u00a0<\/li>\n\n\n\n<li id=\"htoc-111\"><strong>Delete<\/strong> when an email account is no longer needed, is compromised, or unused.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>IMPORTANT: <\/strong>Be cautious<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">\u00a0when deleting, as this will permanently remove all email data for that mailbox. Ensure you have\u00a0<strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-purchase-an-acronis-backup\/\">backed up any necessary files<\/a> <\/strong>before proc<\/span>eeding, if\u00a0required.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>What Deletion Means and the Risks\u00a0<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11111\">Deleting removes <strong>all existing email content<\/strong> for that account; <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-purchase-an-acronis-backup\/\">backup first<\/a> <\/strong>if needed.\u00a0<\/li>\n\n\n\n<li id=\"htoc-forwarders-or-aliases-tied-to-that-address-may-break\">Forwarders or aliases tied to that address may break.\u00a0<\/li>\n\n\n\n<li id=\"htoc-111111\">If someone still has that address configured in their client, they may get bounce errors or errors sending.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111111\"><strong>Quotas, Passwords and Permissions\u00a0<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-1111111111111111\">Mailboxes can have <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-adjust-email-quota\/\">storage quotas<\/a>. <\/strong>It is important to note that when exceeded, you won\u2019t receive new mail.<\/li>\n\n\n\n<li id=\"htoc-use-strong-unique-passwords-and-change-them-periodically\">Use strong, unique passwords and <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-change-an-email-account-password-in-cpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>change them<\/strong><\/a> periodically.\u00a0<\/li>\n\n\n\n<li id=\"htoc-11111111111111111\">Optionally, restrict mailbox features (Webmail only, no external access) via cPanel settings.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong>How to Create an Email Account in cPanel\u00a0<\/strong><\/h2>\n\n\n\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span>1.<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\">Log in<\/a> <\/strong>to your <strong>cPanel Admin Dashboard<\/strong> via your 1-grid <a href=\"https:\/\/1-grid.com\/client\/index.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Customer Zone<\/strong><\/a>.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092595781\/original\/clggMLCUSVYYYMSyIbo_7xc04IrhUoYIXA.png?1678165611\" alt=\"\" style=\"width:228px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>2. Find the <strong>Email<\/strong> section and click <strong>Email Accounts<\/strong>.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33093648569\/original\/Kv36mxFzHii6TFlQVAMT_6EHRoByi16Osw.png?1679900737\" alt=\"\" style=\"width:523px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>3. Click <strong>+Create<\/strong> (or \u201c+ <strong>Add Email Account<\/strong>\u201d).\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039168367\/original\/Vl5HOXYqrWedLaAc6-j91OinWppuCX0nJg.png?1586174538\" alt=\"\" style=\"width:536px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>4. Fill in:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11111111\"><strong>Username<\/strong> (the part before the @)\u00a0<\/li>\n\n\n\n<li id=\"htoc-111111111\"><strong>Domain<\/strong> (if you host multiple domains)\u00a0<\/li>\n\n\n\n<li id=\"htoc-1111111111\"><strong>Password<\/strong> (strong, unique)\u00a0<\/li>\n\n\n\n<li id=\"htoc-11111111111\"><strong>Mailbox Quota<\/strong> (set a size limit or unlimited)\u00a0<\/li>\n<\/ul>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>5. Click on <strong>+Create<\/strong> or *<strong>Add Account<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039168461\/original\/C3R6SToX8GWu6GALWJwIGCKf2q713logHQ.png?1586174693\" alt=\"\" style=\"width:457px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>6. (Optional) Set up <a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-create-a-forwarding-rule\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Forwarders<\/strong><\/a> or <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-an-autoresponder-for-a-specific-time-period-in-cpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Autoresponders<\/strong><\/a> if needed.\u00a0<br><br><strong>IMPORTANT: <\/strong>Note the mailbox <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>settings<\/strong><\/a>, like the server, ports, and encryption, so that you can <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\"><strong>configure any email clients<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111\"><strong>How to Delete an Email Account in cPanel\u00a0<\/strong><\/h2>\n\n\n\n<p>1. In cPanel, under <strong>Email \u2192 Email Accounts<\/strong>, locate the mailbox you want to remove.\u00a0<br>2. Click <strong>Manage<\/strong> next to that account.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><a href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038473206\/original\/aVs9O_fNvH1BdeRaicqFzW0xx-hnGjx5nA.png?1584614893\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039064557\/original\/7bvYSFZfS_Eg1OC0siSNh3FwNRriXXi2jQ.jpeg?1585850010\" alt=\"\" style=\"width:538px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n<p>3. Scroll down to the bottom and click on <strong>Delete Email Account. <\/strong>*<em>Remember, this will erase all stored mail for that account.<\/em><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><\/strong><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039064819\/original\/1DmSyQDwIysqhO00JRniyKnzmeQ6YQ0IOQ.png?1585850303\" alt=\"\" style=\"width:562px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>5. You will be prompted with a &#8220;You&#8217;re about&#8230;&#8221;. Confirm deletion by clicking on <strong>Delete<\/strong>.<span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039064843\/original\/mYFM9moM_BhLAx_Xk98GsMEAmW7yfiOe9w.png?1585850333\" alt=\"\" style=\"width:558px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>6. (Optional) If the mailbox was used for forwarding or catch-all, adjust those settings by <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-delete-an-email-forwarder-in-cpanel\/\"><strong>deleting the existing forwarders<\/strong><\/a> or <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-an-email-forwarder-in-cpanel\/\"><strong>creating new ones<\/strong><\/a> to a different email address.\u00a0<br><br><strong>IMPORTANT: <\/strong>Inform any user using that mailbox of the deletion to avoid confusion.\u00a0<span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111\"><strong>Configure or Reconfigure Your Email Client After Creation\/Deletion\u00a0<\/strong><\/h2>\n\n\n\n<p>Once created, you often need to configure Outlook, mobile, or Webmail to access the account. Use the correct server settings, ports, and security details.\u00a0<\/p>\n\n\n\n<p>You can get set up right away by following our guide: <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Settings to Configure Your 1-grid Email Accounts Across Devices<\/strong><\/a>.\u00a0<br><br>If you have deleted an account via cPanel, be sure to take the necessary steps for the mail client to ensure that these are removed\/reconfigured, as needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111111\"><strong>Best Practices and Maintaining Email Hygiene\u00a0<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-111111111111111111\">Clean up unused mailboxes regularly.\u00a0<\/li>\n\n\n\n<li id=\"htoc-use-aliases-or-group-addresses-rather-than-multiple-full-mailboxes\">Use aliases or group addresses rather than multiple full mailboxes.\u00a0<\/li>\n\n\n\n<li id=\"htoc-monitor-quotas-to-prevent-interruption\">Monitor quotas to prevent interruption.\u00a0<\/li>\n\n\n\n<li id=\"htoc-enforce-strong-passwords-and-periodically-audit-accounts\">Enforce strong passwords and periodically audit accounts.\u00a0<\/li>\n\n\n\n<li id=\"htoc-1111111111111111111\">Document who manages which mailbox to avoid orphaned accounts.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111111111111\"><strong>Troubleshooting Common cPanel Email Account Issues\u00a0<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Error \u201cusername already exists\u201d<\/strong>\u00a0\u00a0<\/summary>\n<p id=\"htoc-111111111111111111111\">This means that you might have created a mailbox earlier; review, delete or reuse it.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Login Failed After Creation<\/strong>\u00a0<\/summary>\n<p id=\"htoc-1111111111111111111111\">Wait a few minutes for synchronisation, or try to re-enter the password.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Mailbox Exceeds Quota<\/strong>\u00a0<\/summary>\n<p id=\"htoc-11111111111111111111111\">Increase the quota or archive older mail. This may also require you to <a href=\"https:\/\/1grid.co.za\/hosting\/\"><strong>purchase a larger Hosting package<\/strong><\/a>.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Client Can\u2019t Connect<\/strong>\u00a0<\/summary>\n<p id=\"htoc-111111111111111111111111\">Check the<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\">server&#8217;s name, ports, and SSL\/TLS configuration<\/a><\/strong>.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Missing Domain in the Drop-Down<\/strong>\u00a0<\/summary>\n<p id=\"htoc-1111111111111111111111111\">Ensure that your domain is correctly added for hosting before creating the mailbox.\u00a0<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111111111111111111\"><strong>FAQs\u00a0<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Will creating a mailbox automatically configure it for Outlook\/mobile?<\/strong><\/summary>\n<p id=\"htoc-111111111111111111111111111\">No, after creation, you\u2019ll need to<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\">set it up in your email client<\/a> <\/strong>using the correct server settings.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What happens to stored emails when I delete the mailbox?<\/strong><\/summary>\n<p id=\"htoc-1111111111111111111111111111\">All data stored in that mailbox is deleted permanently. This is why it is recommended to back up messages before deleting them if needed.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I change the email password later?<\/strong><\/summary>\n<p id=\"htoc-11111111111111111111111111111\">Yes, in cPanel, under Email Accounts, use \u201c<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-changereset-email-passwords\/\"><strong>Change Password<\/strong><\/a>\u201d without needing to delete the mailbox.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I set the email quota to \u201cunlimited\u201d?<\/strong><\/summary>\n<p id=\"htoc-111111111111111111111111111111\"><a href=\"https:\/\/1grid.co.za\/knowledge\/what-does-it-mean-when-you-say-my-account-has-unlimited-e-mail-accounts\/\"><strong>Yes<\/strong><\/a>, but still monitor the storage usage as very large mailboxes can slow performance or exceed your hosting plan limits.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I create catch-all or alias addresses instead of full mailboxes?<\/strong><\/summary>\n<p id=\"htoc-1111111111111111111111111111111\">Yes, cPanel supports <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-an-email-forwarder-in-cpanel\/\">Email Forwarders<\/a><\/strong> and Aliases, which allow mail routing without a full mailbox.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>If I delete an account, can I recreate it and still get old emails?<\/strong>\u00a0<\/summary>\n<p id=\"htoc-11111111111111111111111111111111\">Only if you have a <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-purchase-an-acronis-backup\/\"><strong>backup of the mailbox data (PST\/backup)<\/strong><\/a>, because the server won\u2019t retain deleted content after deletion.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111111111111111111111111\"><strong>Additional Resources\u00a0<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=cpanel&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>cPanel FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Log In to cPanel via Your 1-grid Customer Zone<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Settings to Configure Your 1-grid Email Accounts Across Devices<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-email-on-android-for-your-1grid-email-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Set Up Email on Android for Your 1-grid Email Accounts<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/setting-up-email-in-outlook-via-windows-control-panel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Setting Up Email in Outlook via Windows Control Panel<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-change-an-email-account-password-in-cpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Change an Email Account Password in cPanel<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/troubleshooting-steps-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Troubleshooting Steps for Email<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/email-error-messages-what-do-they-mean\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Error Messages: What Do They Mean and How to Fix Them<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/top-10-common-email-issues\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 10 Common Email Issues and How to Resolve Them<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-import-pst-contacts-to-office-365\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Import PST Contacts to Office 365<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-import-a-pst-file-into-outlook\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Import a PST File into Outlook<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/restoring-emails-in-outlook-using-a-pst-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Restoring Emails in Outlook Using a .pst File<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-repair-your-outlook-pstost-data-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Repair Your Outlook (PST\/OST) Data File<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-email-spoofing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What Is Email Spoofing? How It Works and How to Protect Yourself\u00a0<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-spot-a-scam-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Spot a Scam Email<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email+headers&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Headers FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Enable DKIM and SPF on Your Mail Domain<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-ssl-the-purpose-of-using-ssl-certificates\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Why SSL? The Purpose of Using SSL Certificates<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What is a Domain Name Server (DNS)?<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-your-domains-nameservers-at-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Update Your Domain\u2019s Nameservers at 1-grid<\/strong><\/a><strong>\u00a0<\/strong><br><a href=\"https:\/\/1grid.co.za\/knowledge\/top-10-common-cpanel-control-panel-issues\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 10 Common cPanel \/ Control Panel Issues<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=mailchannels&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=spamtitan&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SpamTitan FAQs<\/strong><\/a>\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111111111111111111111111\"><strong>Need Additional Support?\u00a0<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Creating or deleting an email account via cPanel doesn\u2019t have to feel like a challenge with this easy-to-use guide. Stuck? Contact our Support Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managing email accounts in your cPanel (your Hosting Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via cPanel for your email hosting with 1-grid.\u00a0 What is an&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1198,1173,1174,1193],"ht-kb-tag":[58,86,233,238,247,279,1488,336,351,470,480,691,797,1046],"class_list":["post-24122","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpanel","ht_kb_category-email","ht_kb_category-hosting","ht_kb_category-email-setup-config","ht_kb_tag-account","ht_kb_tag-an","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-create","ht_kb_tag-delete","ht_kb_tag-deletion","ht_kb_tag-email","ht_kb_tag-email-setup","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-on","ht_kb_tag-quota","ht_kb_tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin 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