{"id":24146,"date":"2022-02-02T14:21:55","date_gmt":"2022-02-02T14:21:55","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/cpanel-how-to-change-mx-records-and-email-routing\/"},"modified":"2023-03-07T06:37:09","modified_gmt":"2023-03-07T06:37:09","slug":"cpanel-how-to-change-mx-records-and-email-routing","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-change-mx-records-and-email-routing\/","title":{"rendered":"cPanel: How to change MX records and Email Routing"},"content":{"rendered":"<div class=\"WordSection1\" data-identifyelement=\"479\">\n<blockquote class=\"MsoNormal\" style=\"background: white;\"><p><span style=\"color: #000000;\"><span style=\"font-size: 12px; font-family: Helvetica, sans-serif;\">This article provides you with steps to update MX record and email routing via your cPanel Control Panel.<\/span><\/span><\/p><\/blockquote>\n<p class=\"MsoNormal\" style=\"background: white;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p class=\"MsoNormal\" style=\"background: white;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1-\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Login to cPanel<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin-bottom: 4px; margin-left: 0px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-weight: 400; text-align: start; text-indent: 0px;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word; font-size: 16px !important; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"color: #000000;\">Please see our article on logging into cPanel<\/span> <a style=\"box-sizing: border-box; color: #00c1dc; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092595781\/original\/clggMLCUSVYYYMSyIbo_7xc04IrhUoYIXA.png?1678165611\" width=\"211\" height=\"327\" data-attachment=\"[object Object]\" data-id=\"33092595781\" \/><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2 &#8211;\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Click on <strong>Zone Editor<\/strong> under the <strong>Domains\u00a0<\/strong>section.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092551391\/original\/WQnAZUAk5J7YwzpScs4si1sE2ZD1iB5W-g.png?1678110645\" width=\"469\" height=\"160\" data-id=\"33092551391\" \/><\/span><\/span><\/span><\/span><\/span><\/span><\/span><br \/>\n<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 14pt; color: #181717;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3 &#8211;\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Click on <strong>Manage\u00a0<\/strong>next to your relevant domain.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\">\n<p class=\"MsoNormal\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 14pt; color: #181717;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 518px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039142594\/original\/x_3_6B9N2-7KylbxyTjhTArIYcu-4GSrIw.png?1586109054\" height=\"193\" data-id=\"33039142589\" \/>\u00a0<\/span><\/span><\/p>\n<p><span style=\"background: white; color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4 &#8211;\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Click on <strong>MX<\/strong><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li class=\"MsoNormal\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">The default 1-grid MX records are show below.<\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">To change these records you would simply click on the <strong>Edit\u00a0<\/strong>next to the relevant record.<\/span><\/li>\n<\/ul>\n<p class=\"MsoNormal\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 14pt; color: #181717;\"><span style=\"background: white;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 578px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039142715\/original\/TrvyqfCpChw5bbNxmy-6aBJ0CbGnHAhZGg.png?1586109908\" height=\"205\" data-id=\"33039142715\" \/><\/strong><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><br \/>\n<\/span><\/span><\/p>\n<hr \/>\n<p class=\"MsoNormal\">\n<p><span style=\"font-size: 18px; color: #181717;\">\u00a0<strong><span style=\"background: white;\">Email Routing<\/span><\/strong><\/span><\/p>\n<p><span style=\"background: white; color: #000000;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1 &#8211;\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Once logged in click on <strong>Email Routing\u00a0<\/strong>under the<strong>\u00a0Email\u00a0<\/strong>section<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #181717;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 553px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039142674\/original\/6XPwqt2r5oGFqYkQBYh6QoHELeNYXZa-_A.png?1586109517\" height=\"179\" data-id=\"33039142674\" \/>\u00a0<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 18px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2 &#8211;\u00a0<\/strong><\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Set your \u00a0Email Routing.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li class=\"MsoNormal\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">If your email routes through 1-grid it must always be set to Local Mail Exchanger.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14px;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\">Should your email route through an external provider it must be set to Remote Mail Exchanger.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><br \/>\n<\/span><\/span><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #e7e6e6;\"><img decoding=\"async\" class=\"fr-fic fr-bordered fr-dib aligncenter\" style=\"width: 413px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039142675\/original\/jSa8y4L6OHceHBTInax432mPCrmVCUfC4w.png?1586109570\" height=\"281\" data-id=\"33039142675\" \/><\/span><span style=\"font-size: 14pt; color: #181717;\"><br \/>\n<\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 14pt; color: #181717;\">\u00a0<\/span><\/span><\/p>\n<h4 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 21.875px; color: #333333; margin: 0px; font-size: 16px; text-rendering: optimizelegibility; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">\u00a0TIP:\u00a0<\/strong>To view more articles on on cPanel please see the category <a href=\"https:\/\/1-grid.com\/knowledge\/knowledge\/category\/web-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. Alternatively you may<strong style=\"box-sizing: border-box; font-weight: bold;\">\u00a0<\/strong>contact our <strong style=\"box-sizing: border-box; font-weight: bold;\"><u style=\"box-sizing: border-box;\"><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/web-hosting\/#livechat\" target=\"_blank\" rel=\"noreferrer noopener\">Support Center by clicking here.<\/a><\/u><\/strong><\/span><\/span><\/h4>\n<p><br style=\"box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; word-spacing: 0px;\" \/><span style=\"font-size: 14.0pt; font-family: 'Tahoma',sans-serif; color: #181717; mso-style-textfill-fill-color: #181717; mso-style-textfill-fill-alpha: 100.0%;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to update MX record and email routing via your cPanel Control Panel. \u00a0 \u00a0 Step 1-\u00a0Login to cPanel Please see our article on logging into cPanel here \u00a0 Step 2 &#8211;\u00a0Click on Zone Editor under the Domains\u00a0section. \u00a0 \u00a0 Step 3 &#8211;\u00a0Click on Manage\u00a0next&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[180,233,238,350,470,480,657],"class_list":["post-24146","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-change","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-email-routing","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-mx-record"],"yoast_head":"<!-- This site is optimized with 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