{"id":24183,"date":"2022-02-02T14:23:34","date_gmt":"2022-02-02T14:23:34","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-to-fix-your-php-installation-appears-to-be-missing-error\/"},"modified":"2023-08-30T12:15:21","modified_gmt":"2023-08-30T12:15:21","slug":"how-to-fix-your-php-installation-appears-to-be-missing-error","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-fix-your-php-installation-appears-to-be-missing-error\/","title":{"rendered":"How to fix &#8220;Your PHP installation appears to be missing&#8221; error"},"content":{"rendered":"<blockquote><p><span lang=\"EN-US\" style=\"font-family: Helvetica, sans-serif;\" data-contrast=\"none\">This guide provides you with steps to fix the Missing PHP extension error in cPanel.<\/span><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 641px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040401370\/original\/a9vVTmL-FOAXsauyg9QBuB5dw3_ucRHU6Q.png?1588883682\" data-attachment=\"[object Object]\" data-id=\"33040401370\" \/><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1\u00a0<\/strong>&#8211; Login to cPanel<\/span><\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Please see our article on logging into cPanel <a style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0 \u00a0\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2\u00a0<\/strong>&#8211; Click <strong style=\"box-sizing: border-box; font-weight: bold;\">Select PHP Version<\/strong> under <strong style=\"box-sizing: border-box; font-weight: bold;\">Software\u00a0<\/strong>section.\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039159104\/original\/DQFgx6HPjwmjlCnDROcSwzZUrXlrSbPWxw.png?1586160938\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; width: 644px; height: 139.179px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040401510\/original\/AG8q4qAWSMfZMSv8g9BLIDlQSpsIwBcHcA.png?1588883940\" data-attachment=\"[object Object]\" data-id=\"33040401510\" \/><\/a><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\">\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 18px; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3\u00a0<\/strong>&#8211;\u00a0<\/span><\/span>Make sure that the <strong>mysqli\u00a0<\/strong>and <strong>mysqlnd \u00a0<\/strong>are enabled.<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 572px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040401749\/original\/t79WBllOzF35vAcQeuTUB-hv87bjfEbfig.png?1588884453\" height=\"443\" data-id=\"33040401706\" \/><\/span><br \/>\n<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><strong>\u00a0TIP:\u00a0<\/strong>Should the extensions be enabled and you are still receiving this error please try updating your PHP versions as per steps provided <a href=\"https:\/\/1-grid.com\/knowledge\/cpanel-how-do-i-change-my-php-version\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide provides you with steps to fix the Missing PHP extension error in cPanel. &nbsp; \u00a0 Step 1\u00a0&#8211; Login to cPanel Please see our article on logging into cPanel here. \u00a0 \u00a0 \u00a0\u00a0 Step 2\u00a0&#8211; Click Select PHP Version under Software\u00a0section.\u00a0 \u00a0 \u00a0 Step 3\u00a0&#8211;\u00a0Make sure that the mysqli\u00a0and&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[470,480,525,634,738],"class_list":["post-24183","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-installation","ht_kb_tag-missing-error","ht_kb_tag-php"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to fix &quot;Your PHP installation appears to be missing&quot; error - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix &quot;Your PHP installation appears to be missing&quot; 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