{"id":24216,"date":"2022-02-02T14:24:27","date_gmt":"2022-02-02T14:24:27","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/why-is-my-website-slow\/"},"modified":"2023-08-30T14:49:06","modified_gmt":"2023-08-30T14:49:06","slug":"why-is-my-website-slow","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/","title":{"rendered":"Why is my website slow ?"},"content":{"rendered":"<blockquote><p><span style=\"font-family: Arial, Helvetica, sans-serif; color: #000000;\">This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages..<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px;\"><span style=\"color: #000000;\">Should you feel that your website is slow you can use tools like<\/span> <a href=\"https:\/\/gtmetrix.com\/\" target=\"_blank\" rel=\"noopener\">GTmetrix<\/a>, <a href=\"https:\/\/tools.pingdom.com\/\" target=\"_blank\" rel=\"noopener\">Pingdom\u00a0<\/a><span style=\"color: #000000;\">or<\/span> <a href=\"https:\/\/developers.google.com\/speed\/pagespeed\/insights\/\" target=\"_blank\" rel=\"noopener\">Page Speed insights<\/a>\u00a0 <span style=\"color: #000000;\">to provide you with a detailed report as to why.<\/span><\/span><\/h4>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: #000000;\">Bear in mind, though, that these page speed testing sites are located overseas; if your site is hosted locally in South Africa, international latency may be affecting the results and your site will appear slower than when accessed locally.<\/span><\/h4>\n<h4><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/h4>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: #000000;\">There are several possible reasons as to why your site may be slow. The most common reasons are listed below:<\/span><\/h4>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 24px; color: #000000;\"><strong>Large Images:<\/strong><\/span><\/p>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: #000000;\">Large images, lots of images or a lot of content that needs to load upon visiting the site can cause slow response times since all the content will need to be fetched from the server by your browser. We recommend scaling\/reducing the size of your images before uploading them and to use image compression.<\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">We support a web server Apache module called \u2018mod_deflate\u2019, which is used to compress data using gzip compression before sending it to the user. See<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/cpanel-how-to-enable-gzip-compression-on-your-website\/\" target=\"_blank\" rel=\"noopener\">How to enable GZIP compression<\/a>.<\/span><\/span><\/h4>\n<h4><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Optimization:<\/span><\/span><\/h4>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px;\"><span style=\"color: #000000;\">Your site may need to be optimized.<\/span> \u00a0<a href=\"https:\/\/developers.google.com\/speed\/pagespeed\/insights\/\" target=\"_blank\" rel=\"noopener\">Google\u2019s PageSpeed<\/a> <span style=\"color: #000000;\">and<\/span> <a href=\"https:\/\/tools.pingdom.com\/\" target=\"_blank\" rel=\"noopener\">Pingdom<\/a> <span style=\"color: #000000;\">offer some great insights into how you can improve your site\u2019s speed.<\/span><\/span><\/h4>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 24px;\"><strong><span style=\"color: #000000;\">Resources<\/span>:<\/strong><\/span><\/p>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: #000000;\">Should your website rely on PHP like most CMS&#8217;s (WordPress, PrestaShop or Joomla etc.) you would need to make sure that the resources set are enough for the website theme and plugins you have enabled.<\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">Most themes would have a requirement list which you can get from the theme provider such as the list<\/span> <a href=\"https:\/\/wordpress.org\/about\/requirements\/\" target=\"_blank\" rel=\"noopener\">here<\/a>. \u00a0<span style=\"color: #000000;\">See our article on how to upgrade PHP version or resources<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/cpanel-how-to-update-php-resource-limits\/\" target=\"_blank\" rel=\"noopener\">here.<\/a><\/span><\/span><\/h4>\n<h4><span style=\"font-size: 24px; color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong>Internet connection:<\/strong><\/span><\/span><\/h4>\n<h4><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"color: #000000;\">Use a connection speed testing website like<\/span> <a href=\"http:\/\/www.speedtest.net\/\" target=\"_blank\" rel=\"noopener\">SpeedTest<\/a> <span style=\"color: #000000;\">to determine if your up- and download speeds are slow overall. Also, try browsing to a couple of sites that are not cached to determine if it is only your site that is slow or whether you have the same experience with trying to reaching other sites. If your speed test shows a bad result, contact your internet service provider.<\/span><\/span><\/span><\/h4>\n<h4><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">\u00a0<\/span><\/span><\/h4>\n<p><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 24px; color: #000000;\"><strong>Server or Network problems:<\/strong><\/span><\/p>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: #000000;\">We can assist you in identifying possible high server load or network problems reaching our service. Although we can\u2019t control network performance outside of our own network, we may be able to address the matter through our backbone provider or advise you on who to contact.<\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">Before submitting any report, please check our<\/span> <a href=\"https:\/\/1-grid.com\/client\/serverstatus.php\" target=\"_blank\" rel=\"noopener\">Network Status<\/a> <span style=\"color: #000000;\">to see if there is an outstanding network or server issue that might be the cause of your problem. If a notice has been posted, we are actively working on the issue.<\/span><\/span><\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">If no notice is present, please run a<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/how-to-traceroute-on-windows-and-macos\/\" target=\"_blank\" rel=\"noopener\">traceroute<\/a> <span style=\"color: #000000;\">and \u00a0contact our Support Center here to report issue.<\/span><\/span><\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/h4>\n<h4><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong>TIP:<\/strong> Also, see<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/how-to-fix-my-slow-wordpress-website\/\" target=\"_blank\" rel=\"noopener\">How to optimise a WordPress website<\/a><\/span><\/span><\/h4>\n<h4><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 16px;\">\u00a0<\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.. \u00a0 Should you feel that your website is slow you can use tools like GTmetrix, Pingdom\u00a0or Page Speed insights\u00a0 to provide you with a detailed report as to why&#8230;.<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[24],"ht-kb-tag":[470,1240,924,1112,1134,1135],"class_list":["post-24216","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-website","ht_kb_tag-hosting","ht_kb_tag-running","ht_kb_tag-slow","ht_kb_tag-website","ht_kb_tag-why","ht_kb_tag-why-is"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why is my website slow ? - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my website slow ? - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/\" \/>\n<meta property=\"og:site_name\" content=\"1-grid Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1grid.co.za\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-30T14:49:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@1grid_hosting\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/\",\"name\":\"Why is my website slow ? - 1-grid Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\"},\"datePublished\":\"2022-02-02T14:24:27+00:00\",\"dateModified\":\"2023-08-30T14:49:06+00:00\",\"description\":\"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.\",\"breadcrumb\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/1grid.co.za\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why is my website slow ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"contentUrl\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"width\":100,\"height\":100,\"caption\":\"1-Grid Domain Hosting Knowledge Base\"},\"image\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/1grid.co.za\/\",\"https:\/\/twitter.com\/1grid_hosting\",\"https:\/\/www.instagram.com\/1grid_hosting\/\",\"https:\/\/za.linkedin.com\/company\/1-grid\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why is my website slow ? - 1-grid Knowledge Base","description":"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Why is my website slow ? - 1-grid Knowledge Base","og_description":"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.","og_url":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/","og_site_name":"1-grid Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/1grid.co.za\/","article_modified_time":"2023-08-30T14:49:06+00:00","twitter_card":"summary_large_image","twitter_site":"@1grid_hosting","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/","url":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/","name":"Why is my website slow ? - 1-grid Knowledge Base","isPartOf":{"@id":"https:\/\/1grid.co.za\/knowledge\/#website"},"datePublished":"2022-02-02T14:24:27+00:00","dateModified":"2023-08-30T14:49:06+00:00","description":"This guide provides you with information as to why your website might be loading or performing slow when browsing certain pages.","breadcrumb":{"@id":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/1grid.co.za\/knowledge\/why-is-my-website-slow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/1grid.co.za\/knowledge\/"},{"@type":"ListItem","position":2,"name":"Why is my website slow ?"}]},{"@type":"WebSite","@id":"https:\/\/1grid.co.za\/knowledge\/#website","url":"https:\/\/1grid.co.za\/knowledge\/","name":"1-Grid Domain Hosting Knowledge Base","description":"","publisher":{"@id":"https:\/\/1grid.co.za\/knowledge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/1grid.co.za\/knowledge\/#organization","name":"1-Grid Domain Hosting Knowledge Base","url":"https:\/\/1grid.co.za\/knowledge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/","url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","contentUrl":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","width":100,"height":100,"caption":"1-Grid Domain Hosting Knowledge Base"},"image":{"@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/1grid.co.za\/","https:\/\/twitter.com\/1grid_hosting","https:\/\/www.instagram.com\/1grid_hosting\/","https:\/\/za.linkedin.com\/company\/1-grid"]}]}},"_links":{"self":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/comments?post=24216"}],"version-history":[{"count":2,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24216\/revisions"}],"predecessor-version":[{"id":31561,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24216\/revisions\/31561"}],"wp:attachment":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/media?parent=24216"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-category?post=24216"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-tag?post=24216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}