{"id":24237,"date":"2022-02-02T14:26:27","date_gmt":"2022-02-02T14:26:27","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/whm-how-to-manage-two-factor-authentication\/"},"modified":"2023-03-06T10:44:08","modified_gmt":"2023-03-06T10:44:08","slug":"whm-how-to-manage-two-factor-authentication","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/whm-how-to-manage-two-factor-authentication\/","title":{"rendered":"WHM: How to manage two-factor authentication"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\">This article provides you with information and steps to manage two factor authentication on your Business VPS.<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Two-factor authentication, also known as 2FA or two-step verification, is an optional feature designed to prevent anyone but you from accessing your hosting account by requiring two forms of identity verification: your password and an authentication code. 2FA is ideal for anyone looking to increase their account security because stealing your password isn&#8217;t enough for a hacker to access your account. They would also need access to your mobile device or email account, depending on how you set it up.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">When you use 2FA, an application on your smartphone generates a code that you must enter with your password to log in to WHM. Without an application to generate the security codes, you cannot log in.<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">cPanel recommends the following apps for use with 2FA:<\/span><\/p>\n<ul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 17px; line-height: 1.5em; margin-left: 1em; padding-left: 1em; text-indent: 0px; list-style-position: outside; list-style-type: disc; color: #3c373a; font-family: myriadpro, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\">\n<li style=\"box-sizing: border-box;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Android\u2122, iOS\u00ae, and Blackberry\u00ae \u2014 <a style=\"box-sizing: border-box; background-color: transparent; color: #3c373a; text-decoration: underline; outline: none;\" href=\"https:\/\/support.google.com\/accounts\/answer\/1066447?hl=en\">Google Authenticator\u2122<\/a><\/span><\/span><\/li>\n<li style=\"box-sizing: border-box;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Android and iOS \u2014 <a style=\"box-sizing: border-box; background-color: transparent; color: #3c373a; text-decoration: underline; outline: none;\" href=\"https:\/\/guide.duosecurity.com\/third-party-accounts\">Duo Mobile<\/a><\/span><\/span><\/li>\n<li style=\"box-sizing: border-box;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Windows\u00ae Phone \u2014 <a style=\"box-sizing: border-box; background-color: transparent; color: #3c373a; text-decoration: underline; outline: none;\" href=\"https:\/\/www.microsoft.com\/en-us\/store\/p\/microsoft-authenticator\/9nblgggzmcj6\">Authenticator<\/a><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><strong>To configure 2FA for your WHM, follow these steps:<\/strong><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1<\/strong>&#8211; Login to WHM<\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"color: #000000;\">Please see article on how to login to WHM<\/span>\u00a0<\/span><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important; font-size: 16px;\" href=\"https:\/\/1-grid.com\/knowledge\/whm-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><span style=\"box-sizing: border-box; font-size: 16px;\">.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2<\/strong>&#8211; Click on Two-Factor Authentication<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 471px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039607140\/original\/qUWOpT5ERQNY7sLuG95fnJjbtIEEn5gSAQ.png?1587128132\" height=\"233\" data-attachment=\"[object Object]\" data-id=\"33039607140\" \/><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong>&#8211; Click on Manage My account<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Scan the IRQ code presented with the app you downloaded on your phone.<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Enter the security code provided by the app.<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Then Click Configure Two-Factor Authentication.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 309px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039607607\/original\/kdNwPHgjPScJVZRPxRsdhV1EixRcSu2yBA.png?1587128749\" height=\"426\" data-id=\"33039607368\" \/><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 408px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039607611\/original\/YtYTWL2U-NKDFk4yBaYuvNrkhUExRhFXfQ.png?1587128771\" height=\"209\" data-id=\"33039607597\" \/><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4<\/strong>&#8211; Once completed click to enable the security policy<\/span><\/span><\/p>\n<p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 532px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039607754\/original\/7fTVCrOdoLnkvGc1d3q1t3FPwFsk-36yFQ.png?1587128976\" height=\"184\" data-id=\"33039607702\" \/><\/span><\/p>\n<hr \/>\n<p><strong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\">TIP:<\/strong><span style=\"color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; float: none; display: inline !important;\">\u00a0To see more articles related to WHM please see this category\u00a0<\/span><a style=\"box-sizing: border-box; background-color: #fefefe; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\" href=\"https:\/\/1-grid.com\/knowledge\/whm-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><span style=\"color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; float: none; display: inline !important;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with information and steps to manage two factor authentication on your Business VPS. \u00a0 \u00a0 Two-factor authentication, also known as 2FA or two-step verification, is an optional feature designed to prevent anyone but you from accessing your hosting account by requiring two forms of identity verification:&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[113,470,480,603,1051,1131],"class_list":["post-24237","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-authentication","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-manage","ht_kb_tag-two-factor","ht_kb_tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WHM: How to manage two-factor authentication -<\/title>\n<meta name=\"description\" content=\"This article provides you with information and steps to manage two factor authentication on your Business VPS 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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