{"id":24240,"date":"2022-02-02T14:26:27","date_gmt":"2022-02-02T14:26:27","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/whm-how-to-change-the-primary-domain-on-a-cpanel-account\/"},"modified":"2023-10-19T13:08:51","modified_gmt":"2023-10-19T13:08:51","slug":"whm-how-to-change-the-primary-domain-on-a-cpanel-account","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/whm-how-to-change-the-primary-domain-on-a-cpanel-account\/","title":{"rendered":"WHM: How to change the primary domain on a cPanel account."},"content":{"rendered":"<blockquote><p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">This guide shows you how to change the primary domain on a cPanel account.<\/span><\/p><\/blockquote>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Doing this will delete any custom DNS (including MX) records, so make sure to go into <strong>cPanel\u00a0<\/strong>&gt; <strong>Zone Editor and MX Entry and take a screenshot of or copy the records to a text document<\/strong>.\u00a0<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">A second effect of this change is that all email accounts change to reflect the new domain, for example changing the primary domain from yourdomain.co.za to mydomain.co.za will change admin@yourdomain.co.za to admin@mydomain.co.za.\u00a0<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1<\/strong>&#8211; Login to WHM<\/span><\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Please see article on how to login to WHM\u00a0<\/span><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important; font-size: 16px;\" href=\"https:\/\/1-grid.com\/knowledge\/whm-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><span style=\"box-sizing: border-box; font-size: 16px;\">.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2<\/strong> &#8211; Click on <strong style=\"box-sizing: border-box; font-weight: bold;\">List Accounts<\/strong><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038825426\/original\/gxAQgRRU9QS6wLR9HKfk4u7FDpgc7Nv2PQ.png?1585321631\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-fic fr-dib\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; width: 636px; height: 371.438px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039052088\/original\/Gnb277jDOEqrj1zxsmehn19H35wgGgsTRQ.jpeg?1585834378\" data-attachment=\"[object Object]\" data-id=\"33039052088\" \/><\/a><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3 <span style=\"font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">&#8211; Click the \u00a0<\/span>&#8220;+&#8221; \u00a0<span style=\"font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">next to relevant domain name to expand options then click\u00a0<\/span><\/strong><span style=\"font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\"><strong>Modify Account<\/strong><\/span><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">.<\/span>\u00a0<\/strong><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered\" style=\"width: 655px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039052505\/original\/ko5L79hqpIMEdJBPAc2lS7TXiIxp1CcyDg.png?1585834884\" data-id=\"33039052327\" \/><\/strong><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4 <span style=\"font-size: 18px; font-weight: 400; text-align: start; text-indent: 0px;\">&#8211; Update the primary domain and click Save.<\/span><\/strong><\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Helvetica, sans-serif; font-size: 14px;\">We do no advise making changes to the cPanel Username as this would take a longer time to take effect.\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered\" style=\"width: 662px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039052801\/original\/SWU4s-n5qaK664iv3SYAIWq3im7EFbVIaw.png?1585835145\" data-id=\"33039052761\" \/><\/strong><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><strong style=\"color: #333333; font-family: Helvetica, sans-serif; font-size: 16px; font-weight: 400;\">That&#8217;s it !\u00a0<\/strong><span style=\"color: #333333; font-family: Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Your primary domain has been changed.\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<hr \/>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><strong style=\"box-sizing: border-box; font-weight: bold; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial;\">TIP:<\/strong><span style=\"font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">\u00a0To see more articles related to WHM please see this category\u00a0<\/span><a style=\"box-sizing: border-box; background-color: #fefefe; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\" href=\"https:\/\/1-grid.com\/knowledge\/whm-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><span style=\"font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\">.<\/span> <\/span><\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide shows you how to change the primary domain on a cPanel account. \u00a0 \u00a0 \u00a0 Doing this will delete any custom DNS (including MX) records, so make sure to go into cPanel\u00a0&gt; Zone Editor and MX Entry and take a screenshot of or copy the records to a&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[58,180,233,238,312,470,480,770,1131],"class_list":["post-24240","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-account","ht_kb_tag-change","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-domain","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-primary","ht_kb_tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Whm: How To Change The Primary Domain On A Cpanel Account<\/title>\n<meta name=\"description\" content=\"Changing the primary domain on a cPanel account? 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