{"id":24250,"date":"2022-02-02T14:26:27","date_gmt":"2022-02-02T14:26:27","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/whm-how-to-change-a-cpanel-contact-email\/"},"modified":"2023-08-30T12:19:06","modified_gmt":"2023-08-30T12:19:06","slug":"whm-how-to-change-a-cpanel-contact-email","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/whm-how-to-change-a-cpanel-contact-email\/","title":{"rendered":"WHM: How to change a cPanel Contact Email ?"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000;\"><span lang=\"EN-US\" data-contrast=\"none\">This guide will take you through the steps of updating a contact email address linked to a\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">cPanel<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0account within WHM.\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">Please note that this is strictly for resellers with WHM access.<\/span>\u00a0<\/span><\/p><\/blockquote>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><span lang=\"EN-US\" data-contrast=\"none\">All account modification notifications are sent to the contact email address listed in WHM. This is initially set when the\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"none\">cPanel<\/span><span lang=\"EN-US\" data-contrast=\"none\">\u00a0account is created. Should your customer ask to have this changed, you need to follow these steps:<\/span>\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"200\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"201\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"202\">Step 1<\/strong>&#8211; Login to WHM<\/span><\/p>\n<ul style=\"box-sizing: border-box; margin-bottom: 4px; margin-left: 0px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"203\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word;\" data-identifyelement=\"204\"><span style=\"box-sizing: border-box; font-size: 16px;\" data-identifyelement=\"205\"><span style=\"color: #000000;\">Please see article on how to login to WHM<\/span>\u00a0<\/span><a style=\"box-sizing: border-box; color: #2c5cc5; font-size: 16px;\" href=\"https:\/\/1-grid.com\/knowledge\/whm-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-identifyelement=\"206\">here<\/a><span style=\"box-sizing: border-box; font-size: 16px;\" data-identifyelement=\"207\">.<\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word;\"><span style=\"box-sizing: border-box; font-size: 16px;\" data-identifyelement=\"207\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"208\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"210\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"211\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"212\">Step 2<\/strong> &#8211; Click on <strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"213\">List Accounts<\/strong><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"214\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"216\"><img decoding=\"async\" class=\"fr-fic fr-bordered inline-image fr-fil fr-dib fr-shadow aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; cursor: pointer; margin-bottom: 5px; margin-left: auto; display: block; text-align: left; width: 450px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040919133\/original\/HpswAKEQU0ls6mTZJ3CNlc5wIswit_phfQ.jpeg?1589978097\" height=\"263\" data-id=\"33040919133\" data-attachment=\"[object Object]\" \/><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"218\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"220\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"222\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"224\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"225\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"226\">Step 3\u00a0<\/strong>&#8211; Click the \u00a0<strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"227\">&#8220;+&#8221;\u00a0<\/strong><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"228\">\u00a0<\/strong>next to relevant domain name to expand options<\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"229\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"231\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow inline-image aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; box-shadow: rgba(0, 0, 0, 0.12) 0px 1px 3px, rgba(0, 0, 0, 0.16) 0px 1px 1px 1px; cursor: pointer; margin-bottom: 5px; margin-left: auto; display: block; width: 470px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040919136\/original\/INBzi5mKeoY7zVAck2N773r0g6Kw8tRA0g.png?1589978100\" height=\"299\" data-id=\"33040919136\" data-attachment=\"[object Object]\" \/><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"231\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"231\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"224\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"225\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"226\">Step 4\u00a0<\/strong>&#8211; Enter new email address and \u00a0click <strong>Change<\/strong><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"231\">\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"231\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 491px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040921644\/original\/BdDVUPoTSyXQdjWthWMPkzb49rYz3qeqmQ.png?1589981271\" height=\"314\" data-id=\"33040921604\" \/><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide will take you through the steps of updating a contact email address linked to a\u00a0cPanel\u00a0account within WHM.\u00a0Please note that this is strictly for resellers with WHM access.\u00a0 \u00a0 All account modification notifications are sent to the contact email address listed in WHM. This is initially set when the\u00a0cPanel\u00a0account&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[180,227,233,238,336,470,480,1131],"class_list":["post-24250","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-change","ht_kb_tag-contact","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-email","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WHM: How to change a cPanel Contact Email ? -<\/title>\n<meta name=\"description\" content=\"This guide will take you through the steps of updating a contact email address linked to a\u00a0cPanel\u00a0account within WHM.\u00a01-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WHM: How to change a cPanel Contact Email ? 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