{"id":24316,"date":"2022-02-02T14:29:25","date_gmt":"2022-02-02T14:29:25","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/"},"modified":"2023-08-31T07:40:35","modified_gmt":"2023-08-31T07:40:35","slug":"smarter-mail-how-to-add-auto-responder-and-out-of-office-responses","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/","title":{"rendered":"Smarter Mail: How to add Autoresponder and Out of Office Responses"},"content":{"rendered":"<p><span style=\"color: #000000;\">Setting up an autoresponder for your Smartermail email account is a simple way to ensure that anyone emailing you is notified of your absence or inability to respond immediately.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><em>Please note that to avoid autoresponder loops, (by default) your email is configured to limit responses to one per day for a given sender.<\/em><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">You can follow these simple steps to setup your own autoresponder.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Step 1. <\/strong>Log in to your webmail account then locate and click \u2018Settings\u2019 from the top navigation bar (the \u201cgear\u201d icon). Then under Settings, click the Autoresponder link.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33051475769\/original\/DpoxPvV6JKHl4wWi0V64fk64Xr1Aw0ns_Q.png?1608553308\" alt=\"smartermail-settings-autoresponder-nav\" width=\"189\" height=\"243\" data-attachment=\"[object Object]\" data-id=\"33051475769\" \/><\/p>\n<p><span style=\"color: #000000;\"><strong>Step 2. <\/strong>On the Autoresponder screen you will find a message box and an options box. You will want to fill in your Subject and Message body.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33051475770\/original\/2ONfX4d55shjFKtFnuMcDlJ8J4lVuQXucw.png?1608553308\" alt=\"smartermail-autoresponder-message\" width=\"311\" height=\"341\" data-attachment=\"[object Object]\" data-id=\"33051475770\" \/><\/p>\n<p><span style=\"color: #000000;\"><strong>Step 3. <\/strong>On the Options box you have several options. \u00a0When you are ready to enable the autoresponder you can select the toggle to turn this functionality on. \u00a0By default the toggle to \u2018Disable responses to indirect mail\u2019 is on (this option tells the autoresponder to only send your message to email sent directly to you and to not respond to any mailing list, forwarded or alias addressed email).<\/span><\/p>\n<p><span style=\"color: #000000;\">In instances where you do not want to set an active date range for your autoresponder message simply leave the option \u2018Only send between certain dates\u2019 toggled off. If you choose to set a range of dates toggle \u2018Only send between certain dates\u2019 on, then set your start and end dates and times. Once you are happy with your settings and message click \u2018Save\u2019 at the top of the screen and test your autoresponder by sending an email to yourself from another email address.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33051475771\/original\/aMGIjuzCaCfPo0vz9QfoetD5oytJbFAIIw.png?1608553308\" alt=\"smartermail-autoresponder-optionstab-enable\" width=\"321\" height=\"351\" data-attachment=\"[object Object]\" data-id=\"33051475771\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Setting up an autoresponder for your Smartermail email account is a simple way to ensure that anyone emailing you is notified of your absence or inability to respond immediately. Please note that to avoid autoresponder loops, (by default) your email is configured to limit responses to one per day for&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[65,115,118,470,480,707,851,853,926],"class_list":["post-24316","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-add","ht_kb_tag-auto","ht_kb_tag-autoresponder","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-out-of-office","ht_kb_tag-responder","ht_kb_tag-responses","ht_kb_tag-smarter-mail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Smarter Mail: How to add Auto-Responder and Out of Office %<\/title>\n<meta name=\"description\" content=\"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Smarter Mail: How to add Auto-Responder and Out of Office %\" \/>\n<meta property=\"og:description\" content=\"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out\" \/>\n<meta property=\"og:url\" content=\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/\" \/>\n<meta property=\"og:site_name\" content=\"1-grid Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1grid.co.za\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-31T07:40:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33051475769\/original\/DpoxPvV6JKHl4wWi0V64fk64Xr1Aw0ns_Q.png?1608553308\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@1grid_hosting\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/\",\"name\":\"Smarter Mail: How to add Auto-Responder and Out of Office %\",\"isPartOf\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\"},\"datePublished\":\"2022-02-02T14:29:25+00:00\",\"dateModified\":\"2023-08-31T07:40:35+00:00\",\"description\":\"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out\",\"breadcrumb\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/1grid.co.za\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Smarter Mail: How to add Autoresponder and Out of Office Responses\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"contentUrl\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"width\":100,\"height\":100,\"caption\":\"1-Grid Domain Hosting Knowledge Base\"},\"image\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/1grid.co.za\/\",\"https:\/\/twitter.com\/1grid_hosting\",\"https:\/\/www.instagram.com\/1grid_hosting\/\",\"https:\/\/za.linkedin.com\/company\/1-grid\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Smarter Mail: How to add Auto-Responder and Out of Office %","description":"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Smarter Mail: How to add Auto-Responder and Out of Office %","og_description":"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out","og_url":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/","og_site_name":"1-grid Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/1grid.co.za\/","article_modified_time":"2023-08-31T07:40:35+00:00","og_image":[{"url":"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33051475769\/original\/DpoxPvV6JKHl4wWi0V64fk64Xr1Aw0ns_Q.png?1608553308"}],"twitter_card":"summary_large_image","twitter_site":"@1grid_hosting","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/","url":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/","name":"Smarter Mail: How to add Auto-Responder and Out of Office %","isPartOf":{"@id":"https:\/\/1grid.co.za\/knowledge\/#website"},"datePublished":"2022-02-02T14:29:25+00:00","dateModified":"2023-08-31T07:40:35+00:00","description":"Smarter Mail: How to add Autoresponder and Out of Office Responses 1-grid Knowledge Base - Smarter Mail: How to add Auto-Responder and Out","breadcrumb":{"@id":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/1grid.co.za\/knowledge\/smarter-mail-how-to-add-auto-responder-and-out-of-office-responses\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/1grid.co.za\/knowledge\/"},{"@type":"ListItem","position":2,"name":"Smarter Mail: How to add Autoresponder and Out of Office Responses"}]},{"@type":"WebSite","@id":"https:\/\/1grid.co.za\/knowledge\/#website","url":"https:\/\/1grid.co.za\/knowledge\/","name":"1-Grid Domain Hosting Knowledge Base","description":"","publisher":{"@id":"https:\/\/1grid.co.za\/knowledge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/1grid.co.za\/knowledge\/#organization","name":"1-Grid Domain Hosting Knowledge Base","url":"https:\/\/1grid.co.za\/knowledge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/","url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","contentUrl":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","width":100,"height":100,"caption":"1-Grid Domain Hosting Knowledge Base"},"image":{"@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/1grid.co.za\/","https:\/\/twitter.com\/1grid_hosting","https:\/\/www.instagram.com\/1grid_hosting\/","https:\/\/za.linkedin.com\/company\/1-grid"]}]}},"_links":{"self":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/comments?post=24316"}],"version-history":[{"count":4,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24316\/revisions"}],"predecessor-version":[{"id":31424,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24316\/revisions\/31424"}],"wp:attachment":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/media?parent=24316"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-category?post=24316"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-tag?post=24316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}