{"id":24379,"date":"2022-02-02T14:33:20","date_gmt":"2022-02-02T14:33:20","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/plesk-how-to-create-delete-ftp-accounts\/"},"modified":"2025-05-07T11:31:50","modified_gmt":"2025-05-07T11:31:50","slug":"plesk-how-to-create-delete-ftp-accounts","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-createdelete-ftp-accounts\/","title":{"rendered":"Plesk: How to Create\/Delete FTP accounts"},"content":{"rendered":"<div class=\"WordSection1\" data-identifyelement=\"473\">\n<p>FTP (File Transfer Protocol) accounts allow you to upload, download, and manage website files on your hosting server. If you\u2019re running a website on Plesk, creating dedicated FTP accounts for team members or developers is a secure and efficient way to manage access.<\/p>\n<p>This guide walks you through creating and deleting FTP accounts in Plesk, whether you\u2019re setting up access for the first time or removing outdated credentials.<\/p>\n<h3>What Is an FTP Account?<\/h3>\n<p>An FTP account gives users direct access to your hosting server\u2019s file system through an FTP client like FileZilla or Cyberduck. Each account can be configured with:<\/p>\n<p>\u25cf Specific access permissions<\/p>\n<p>\u25cf A defined home directory<\/p>\n<p>\u25cf A secure password<\/p>\n<h3>Why Use FTP Accounts in Plesk?<\/h3>\n<p>\u25cf Give developers access to your website files<\/p>\n<p>\u25cf Upload or download content more efficiently than via File Manager<\/p>\n<p>\u25cf Restrict access to specific folders for better security<\/p>\n<p>\u25cf Remove unused or compromised accounts to protect your hosting environment<\/p>\n<h3>How to Create an FTP Account in Plesk<\/h3>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\" data-identifyelement=\"237\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"238\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"239\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"240\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"241\">Step 1<\/strong>&#8211; Login to Plesk.<\/span><\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\" data-identifyelement=\"242\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" data-identifyelement=\"243\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"244\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"245\"><span style=\"box-sizing: border-box; font-size: 14px;\" data-identifyelement=\"246\">Login with username and password received when you completed your subscription.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\" data-identifyelement=\"247\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"248\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"249\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\" data-identifyelement=\"251\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"252\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"253\"><a class=\"image-enlarge-link\" style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc !important; text-decoration: underline !important; outline: 0px; outline-offset: -2px; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039004839\/original\/L1ubpCjTOqJq_b04lKlEHiGvLLchUAuHog.png?1585753526\" target=\"_blank\" rel=\"noopener\" data-identifyelement=\"254\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow\" style=\"box-sizing: content-box; border: 1px solid #cccccc; vertical-align: top; max-width: 100%; box-shadow: rgba(0, 0, 0, 0.12) 0px 1px 3px, rgba(0, 0, 0, 0.16) 0px 1px 1px 1px; position: relative; margin: 5px auto; display: block; float: none; cursor: pointer; width: 287px; height: 413.941px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040849419\/original\/4tQ3NSLNm1uL7GqUiypP636lMHF3ErlwZw.png?1589869046\" data-attachment=\"[object Object]\" data-id=\"33040849419\" \/><\/a><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\" data-identifyelement=\"237\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"238\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"239\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"240\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"241\">Step 2<\/strong>&#8211; Click on <strong>FTP Access\u00a0<\/strong><\/span><\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 610px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040851520\/original\/w1rSgj_2X93Cn3mO3Dy1Za63E8YQdemW_Q.png?1589871450\" data-id=\"33040851371\" \/><\/p>\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"238\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"239\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"240\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"241\">Step 3\u00a0<\/strong>&#8211; Click on <strong>Add FTP Account<\/strong><\/span><\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 620px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040851551\/original\/sPAHp4w0Imre3hNHM2zmiXFv3XODSVcoHw.png?1589871494\" data-id=\"33040851413\" \/><\/p>\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"238\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"239\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"240\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"241\">Step 4\u00a0<\/strong>&#8211; Complete FTP account details and click <strong>OK<\/strong><\/span><\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 627px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040851631\/original\/AE6hlzqWUycmB-Ka4vPD-JkEEGN2OHk_EA.png?1589871602\" data-id=\"33040851605\" \/><\/p>\n<hr \/>\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\" data-identifyelement=\"238\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"239\"><span style=\"box-sizing: border-box; font-size: 18px; color: #000000;\" data-identifyelement=\"240\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"241\">Step 5\u00a0<\/strong>&#8211; To delete an FTP account select the account and click <strong>Remove<\/strong><\/span><\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 672px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040851807\/original\/ILDi48sR3oo6zcZiYl2aq4e8H-rnuyU8pw.png?1589871823\" data-id=\"33040851666\" \/><\/p>\n<h4>Troubleshooting &amp; FAQs<\/h4>\n<p>I can\u2019t connect using my FTP account. What should I check?<\/p>\n<p>\u25cf Confirm you&#8217;re using the correct hostname (usually your domain name or IP address)<\/p>\n<p>\u25cf Make sure the FTP user is logging into the correct home directory<\/p>\n<p>\u25cf Verify the password and try again<\/p>\n<p>\u25cf Ensure port 21 is open and accessible on your network<\/p>\n<p>What\u2019s the difference between the main FTP account and additional accounts? The main FTP account (usually created with your hosting package) has full access. Additional FTP accounts can be restricted to specific folders for better security.<\/p>\n<p>Can I change the home directory after creating an account? Yes. Go to FTP Access, click on the account name, and update the Home directory field.<\/p>\n<h4><strong>Best Practices for FTP Account Management<\/strong><\/h4>\n<p>\u25cf Use strong, unique passwords for all FTP accounts<\/p>\n<p>\u25cf Create individual accounts for each team member<\/p>\n<p>\u25cf Limit access to specific directories whenever possible<\/p>\n<p>\u25cf Regularly delete unused FTP accounts to reduce security risk<\/p>\n<p>\u25cf Use secure FTP (SFTP) if supported by your hosting plan<\/p>\n<p>Additional Resources<\/p>\n<p>For advanced FTP setup or automation, refer to the official Plesk documentation: https:\/\/docs.plesk.com\/<\/p>\n<p>Summary<\/p>\n<p>Managing FTP accounts in Plesk is simple and secure. Whether you&#8217;re setting up access for a web developer or removing outdated logins, following these steps helps protect your hosting environment and maintain organized file access.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FTP (File Transfer Protocol) accounts allow you to upload, download, and manage website files on your hosting server. If you\u2019re running a website on Plesk, creating dedicated FTP accounts for team members or developers is a secure and efficient way to manage access. This guide walks you through creating and&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1199],"ht-kb-tag":[58,247,279,434,470,480,747],"class_list":["post-24379","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-plesk","ht_kb_tag-account","ht_kb_tag-create","ht_kb_tag-delete","ht_kb_tag-ftp","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-plesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Plesk: How to Create\/Delete FTP accounts - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plesk: How to Create\/Delete FTP accounts - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"FTP (File Transfer Protocol) accounts allow you to upload, download, and manage website files on your hosting server. 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