{"id":24462,"date":"2022-02-02T14:36:38","date_gmt":"2022-02-02T14:36:38","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/legacy-smartermail-how-to-delete-emails\/"},"modified":"2023-08-30T14:12:54","modified_gmt":"2023-08-30T14:12:54","slug":"legacy-smartermail-how-to-delete-emails","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/legacy-smartermail-how-to-delete-emails\/","title":{"rendered":"Legacy SmarterMail: How to delete emails"},"content":{"rendered":"<p><span style=\"color: #000000;\">This article provides you with steps to delete email from SmarterMail in your HELM account.<\/span><\/p>\n<p><span style=\"font-size: 18px; color: #000000;\"><strong>Step 1<\/strong> &#8211; Login to Smartermail<\/span><\/p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: #000000;\">Go to<\/span> <a href=\"http:\/\/mail.yourdomain.co.za\" data-fr-linked=\"true\">http:\/\/mail.yourdomain.co.za<\/a> <span style=\"color: #000000;\">(replace yourdomain.co.za with your actual domain name)<\/span><\/li>\n<li><span style=\"color: #000000;\">Login with your email address and password.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33091187134\/original\/46KNUaawkJBaWUu9Aw5eBG6Uw6jk03yoQA.png?1675836318\" data-attachment=\"[object Object]\" data-id=\"33091187134\" \/><\/p>\n<p><span style=\"font-size: 18px; color: #000000;\"><strong>Step 2 <\/strong>&#8211; Click on Inbox and Select all the mails you would like to delete<\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib aligncenter\" style=\"width: 530px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039224279\/original\/Ap6t4ZiYFFWmmi6tegAVObJGXxAdjZ10AQ.png?1586265098\" height=\"332\" data-attachment=\"[object Object]\" data-id=\"33039224279\" \/><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: 'Source Sans Pro', sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: left; text-indent: -36.8px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;\"><strong>Step 3 <\/strong>&#8211; Click\u00a0<\/span><span style=\"font-size: 18px;\"><strong style=\"border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: bold; font-stretch: inherit; font-size: 1.3em; line-height: inherit; font-family: 'Source Sans Pro', sans-serif; vertical-align: baseline; margin: 0px; padding: 0px; letter-spacing: 0.4px; orphans: 2; text-align: left; text-indent: -36.8px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\">Delete<\/strong><\/span><span style=\"font-family: 'Source Sans Pro', sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: left; text-indent: -36.8px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;\">\u00a0to delete the selected email(s).<\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 532px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039224288\/original\/n0VcMqPnhAOpR-tZv4QBO534XKFfehTzHA.png?1586265118\" height=\"332\" data-attachment=\"[object Object]\" data-id=\"33039224288\" \/><\/p>\n<p><span style=\"font-size: 18px;\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 18px; color: #000000;\"><span style=\"font-family: 'Source Sans Pro', sans-serif; font-weight: 400; text-align: left; text-indent: -36.8px;\"><strong>Step 4<\/strong> &#8211; Empty your <strong>Deleted Items Folder<\/strong><\/span><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 539px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039224407\/original\/A8ZpVs3KXsKy1MZf6GeDVQOUE6qon3hHKA.png?1586265330\" height=\"337\" data-attachment=\"[object Object]\" data-id=\"33039224407\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to delete email from SmarterMail in your HELM account. Step 1 &#8211; Login to Smartermail Go to http:\/\/mail.yourdomain.co.za (replace yourdomain.co.za with your actual domain name) Login with your email address and password. Step 2 &#8211; Click on Inbox and Select all the mails you&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1202],"ht-kb-tag":[279,354,463,480,1206,687,927],"class_list":["post-24462","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-legacy","ht_kb_tag-delete","ht_kb_tag-emails","ht_kb_tag-helm","ht_kb_tag-how-to","ht_kb_tag-legacy","ht_kb_tag-off","ht_kb_tag-smartermail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Legacy SmarterMail: How to delete emails - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legacy SmarterMail: How to delete emails - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"This article provides you with steps to delete email from SmarterMail in your HELM account. Step 1 &#8211; Login to Smartermail Go to http:\/\/mail.yourdomain.co.za (replace yourdomain.co.za with your actual domain name) Login with your email address and password. 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