{"id":24470,"date":"2022-02-02T14:36:38","date_gmt":"2022-02-02T14:36:38","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/why-are-my-files-not-listed-when-connecting-via-ftp\/"},"modified":"2023-08-31T08:05:18","modified_gmt":"2023-08-31T08:05:18","slug":"why-are-my-files-not-listed-when-connecting-via-ftp","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/why-are-my-files-not-listed-when-connecting-via-ftp\/","title":{"rendered":"Why are my files not listed when connecting via FTP?"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000;\">This article provides you wiTh information on what to check if your files are not listed when connecting through FTP<\/span><\/p><\/blockquote>\n<p><span style=\"color: #000000;\"><strong>Step 1.<\/strong> Click on <strong>Edit<\/strong> then <strong>Settings<\/strong>\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 508px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33041217090\/original\/MWam6jTBmtZgVo2m0-erMXb6aPjXYXQoTQ.png?1590609538\" height=\"363\" data-attachment=\"[object Object]\" data-id=\"33041217090\" \/><\/p>\n<p><span style=\"color: #000000;\"><strong>Step 2.<\/strong> Click on <strong>Connection<\/strong> then <strong>FTP<\/strong><\/span><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 580px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33041217080\/original\/0pDKUyPy9FUi6imJcbC8RUQJDvKFJxqMCg.png?1590609521\" height=\"476\" data-attachment=\"[object Object]\" data-id=\"33041217080\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you wiTh information on what to check if your files are not listed when connecting through FTP Step 1. Click on Edit then Settings\u00a0 Step 2. Click on Connection then FTP<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[105,223,403,406,434,470,659,679,1094,1134],"class_list":["post-24470","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-are","ht_kb_tag-connecting","ht_kb_tag-file","ht_kb_tag-files","ht_kb_tag-ftp","ht_kb_tag-hosting","ht_kb_tag-my","ht_kb_tag-not-listed","ht_kb_tag-via","ht_kb_tag-why"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why are my files not listed when connecting via FTP? - 1-grid Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why are my files not listed when connecting via FTP? - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"This article provides you wiTh information on what to check if your files are not listed when connecting through FTP Step 1. 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