{"id":24478,"date":"2022-02-02T14:37:33","date_gmt":"2022-02-02T14:37:33","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/domains-how-to-view-domain-renewal-status\/"},"modified":"2025-11-04T08:25:26","modified_gmt":"2025-11-04T08:25:26","slug":"domains-how-to-view-domain-renewal-status","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/domains-how-to-view-domain-renewal-status\/","title":{"rendered":"Domain Auto-Renewal Statuses: A Guide\u00a0"},"content":{"rendered":"\n<p>At 1-grid, we understand how important it is to keep your domain and your online business safe and uninterrupted. That\u2019s why all 1-grid <a href=\"https:\/\/1grid.co.za\/knowledge\/everything-you-need-to-know-about-domains-at-1-grid\/\"><strong>domains<\/strong><\/a> come with a <a href=\"https:\/\/1grid.co.za\/domains\/\"><strong>domain <\/strong><\/a><strong>auto-renewal option<\/strong>, ensuring your website, email, and digital identity linked to your domain remain active without the risk of accidental<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-get-my-domain-name-back-after-it-has-expired\/\">expiry<\/a><\/strong>, making understanding domain auto-renewal statuses important.&nbsp;<\/p>\n\n\n\n<p>This guide walks you through everything you need to know about <strong>viewing your domain auto-renew status via your Customer Zone<\/strong>, and the benefits of keeping it enabled to ensure a smooth <a href=\"https:\/\/1grid.co.za\/knowledge\/domains-renewal-process-for-local-and-international-domains\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>renewal process<\/strong><\/a> for your domains.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-80.png\" alt=\"domain auto-renewal statuses\" class=\"wp-image-33973\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">What Is a Domain Auto-Renew Status and How Does It Work?&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-auto-renew-enabled-status\">Auto-Renew Enabled Status&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-auto-renew-disabled-status\">Auto-Renew Disabled Status&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-1\">Benefits of Enabling Auto-Renew&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-prevents-accidental-domain-expiry-never-risk-losing-your-domain-due-to-missed-payments\">Prevents Accidental Domain Expiry<\/a><\/li><li class=\"\"><a href=\"#htoc-ensures-uninterrupted-service-keeps-your-hosting-website-and-email-running-seamlessly\">Ensures Uninterrupted Service<\/a><\/li><li class=\"\"><a href=\"#htoc-saves-time-avoids-the-need-to-manually-monitor-renewal-dates\">Saves Time<\/a><\/li><li class=\"\"><a href=\"#htoc-provides-peace-of-mind-you-ll-always-know-your-domain-is-safe-secure-and-active\">Provides Peace of Mind<\/a><\/li><li class=\"\"><a href=\"#htoc-supports-your-business-continuity-no-downtime-no-disruption-just-reliability\">Supports Your Business Continuity <\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-11\">How to View Your Domain Auto-Renew Status via Customer Zone<\/a><\/li><li class=\"\"><a href=\"#htoc-111\">When to Contact 1-grid Support&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111\">Additional Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>What Is a Domain Auto-Renew Status and How Does It Work?&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>Domain auto-renewal statuses<\/strong> show whether your<a href=\"https:\/\/1grid.co.za\/knowledge\/tips-for-choosing-a-great-domain-name\/\"><strong> domain name<\/strong><\/a> is set to renew automatically before its expiration date. This also determines how you are <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/domains-why-are-my-invoices-sent-60-days-in-advance\/\" target=\"_blank\" rel=\"noreferrer noopener\">invoiced<\/a> <\/strong>for the renewal of your domain.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-auto-renew-enabled-status\"><strong>Auto-Renew Enabled Status<\/strong>&nbsp;<\/h3>\n\n\n\n<p>When domain <strong>auto-renewal<\/strong> statuses are turned on, your<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/domains-why-are-my-invoices-sent-60-days-in-advance\/\" target=\"_blank\" rel=\"noreferrer noopener\">domain renewal invoice<\/a><\/strong> is automatically generated before the expiry date.&nbsp;<\/p>\n\n\n\n<p>If the invoice is paid, either <strong>automatically via your saved payment method<\/strong> or <strong>manually through your Customer Zone<\/strong>, your domain renews seamlessly, helping you maintain ownership and uninterrupted service.&nbsp;<\/p>\n\n\n\n<p>Essentially, this feature acts as a <strong>safety net<\/strong>, ensuring your domain is renewed on time, so you never have to worry about missing a payment or losing access to your website and email.&nbsp;<\/p>\n\n\n\n<p><strong>TIP:<\/strong> Keep your preferred payment method up to date to ensure your auto-renewal completes successfully.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-auto-renew-disabled-status\"><strong>Auto-Renew Disabled Status<\/strong>&nbsp;<\/h3>\n\n\n\n<p>When domain <strong>auto-renewal<\/strong> statuses are disabled, a renewal invoice will not be generated automatically.&nbsp;<br>&nbsp;<br>This means you\u2019ll need to <strong>manually renew and pay for your domain<\/strong> before it expires. If not renewed in time, your domain may enter a <strong>grace or redemption period<\/strong>, during which recovery could involve additional fees.&nbsp;<\/p>\n\n\n\n<p>Because this setting is decided directly by you, 1-grid will not automatically renew or charge your account, ensuring you remain in full control of your domain activity.&nbsp;<\/p>\n\n\n\n<p>However, it\u2019s important to remember that disabling auto-renewal also means:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-won-t-receive-automatic-renewal-reminders\">You won\u2019t receive automatic renewal reminders.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-your-domain-won-t-be-renewed-unless-payment-is-made-manually\">Your domain won\u2019t be renewed unless payment is made manually.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>IMPORTANT:<\/strong>&nbsp;<\/p>\n\n\n\n<p>The <strong>auto-renewal invoice<\/strong> serves as a helpful reminder, not a confirmation of payment. Your domain will only renew once payment is successfully processed.&nbsp;<\/p>\n\n\n\n<p>Keeping auto-renewal enabled is the simplest way to stay proactive and prevent service interruptions, while disabling it gives you full manual control over renewals.&nbsp;<\/p>\n\n\n\n<p>Either way, 1-grid empowers you to choose the renewal option that best fits your business, with <strong>clarity, flexibility, and confidence<\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Benefits of Enabling Auto-Renew&nbsp;<\/strong><\/h2>\n\n\n\n<p>Enabling auto-renewal is one of the simplest ways to <strong>protect your brand and business online<\/strong>. Here\u2019s why:&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-prevents-accidental-domain-expiry-never-risk-losing-your-domain-due-to-missed-payments\"><strong>Prevents Accidental Domain Expiry<\/strong><\/h6>\n\n\n\n<p id=\"htoc-prevents-accidental-domain-expiry-never-risk-losing-your-domain-due-to-missed-payments1\">Never risk losing your domain due to missed payments.&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-ensures-uninterrupted-service-keeps-your-hosting-website-and-email-running-seamlessly\"><strong>Ensures Uninterrupted Service<\/strong><\/h6>\n\n\n\n<p id=\"htoc-ensures-uninterrupted-service-keeps-your-hosting-website-and-email-running-seamlessly\">Keeps your hosting, website, and email running seamlessly.&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-saves-time-avoids-the-need-to-manually-monitor-renewal-dates\"><strong>Saves Time<\/strong><\/h6>\n\n\n\n<p id=\"htoc-saves-time-avoids-the-need-to-manually-monitor-renewal-dates\">Avoids the need to manually monitor renewal dates.&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-provides-peace-of-mind-you-ll-always-know-your-domain-is-safe-secure-and-active\"><strong>Provides Peace of Mind<\/strong><\/h6>\n\n\n\n<p id=\"htoc-provides-peace-of-mind-you-ll-always-know-your-domain-is-safe-secure-and-active\">You\u2019ll always know your domain is safe, secure, and active.&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-supports-your-business-continuity-no-downtime-no-disruption-just-reliability\"><strong>Supports Your Business Continuity<\/strong> <\/h6>\n\n\n\n<p id=\"htoc-supports-your-business-continuity-no-downtime-no-disruption-just-reliability\">No downtime, no disruption; just reliability.&nbsp;<\/p>\n\n\n\n<p><strong>TIP:<\/strong> For auto-renewal to succeed, always ensure your<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/easy-to-use-payment-methods\/\">preferred payment method<\/a><\/strong> (<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\"><strong>Debit Order<\/strong><\/a> or <a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-credit-card\/\"><strong>Credit Card<\/strong><\/a>) is <a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-update-my-payment-method\/\"><strong>up to date<\/strong><\/a> in your<strong> <a href=\"https:\/\/1-grid.com\/client\/clientarea.php\">Customer Zone<\/a><\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11\"><strong>How to View Your Domain Auto-Renew Status via Customer Zone<\/strong><\/h2>\n\n\n\n<p>Follow these steps to confirm your domain\u2019s auto-renewal settings:&nbsp;<\/p>\n\n\n\n<p>1.&nbsp;<strong>Log in<\/strong>&nbsp;to your&nbsp;<strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\">1-grid Customer Zone<\/a><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-1.png\" alt=\"\" class=\"wp-image-33600\"\/><\/figure>\n\n\n\n<p>2. Navigate to the <strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php?action=domains\">Domains<\/a><\/strong> tab.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-66.png\" alt=\"\" class=\"wp-image-33978\"\/><\/figure>\n<\/div>\n\n\n<p>3. Search the domain you would like to confirm the status for once on the Domains Dashboard, then review the status.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-auto-renew-green-tick-your-domain-will-renew-automatically1\"><strong>Auto Renew<\/strong> (Green Tick)<strong>:<\/strong> Your domain will renew automatically.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-auto-renew-green-tick-your-domain-will-renew-automatically11\"><strong>Auto Renew<\/strong> (Red Cross)<strong>:<\/strong> You\u2019ll need to manually renew your domain before expiry.&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1133\" height=\"365\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-67-1.png\" alt=\"\" class=\"wp-image-33980\" style=\"width:658px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>If you wish to<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/domains-where-can-i-enabledisable-the-auto-renewal-function\/\" target=\"_blank\" rel=\"noreferrer noopener\">update this setting<\/a><\/strong>, you can contact our Team.&nbsp;<\/p>\n\n\n\n<p><strong>IMPORTANT:<\/strong> Changes take effect immediately, but remember, renewals depend on active payment methods, and we recommend that you make updates at least 65 days before your renewal date.\u00a0For instances where you<a href=\"https:\/\/1grid.co.za\/knowledge\/domains-where-can-i-enabledisable-the-auto-renewal-function\/\"><strong> request to disable your domain&#8217;s auto-renewal status<\/strong><\/a>, this means that\u00a0<strong>no further billing will occur<\/strong>\u00a0for this; however, your domain will remain in an \u201c<strong>Active<\/strong>\u201d status in your Customer Zone, and will be set to expire on the\u00a0<strong>Expiry Date<\/strong>\u00a0of the domain.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111\"><strong>When to Contact 1-grid Support&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>Contact our Team with a follow-up if you:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-are-unsure-whether-your-payment-method-supports-auto-renewal\">Unsure whether your payment method supports auto-renewal.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-experience-issues-with-checking-your-auto-renew-status\">Experience issues with checking your auto-renew status.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-need-help-reactivating-a-domain-that-has-expired\">Need help reactivating a domain that has<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-get-my-domain-name-back-after-it-has-expired\/\">expired<\/a><\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-require-assistance-with-enabling-or-disabling-the-auto-renew-on-your-domain\">Require assistance with enabling or disabling the auto-renew on your domain.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>FAQs&nbsp;<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I disable auto-renew if I no longer want the domain?<\/strong><\/summary>\n<p id=\"htoc-11111\">Yes, you can request to disable auto-renew anytime by reaching out to our Team at <a href=\"mailto:cancellations@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>cancellations@1-grid.com<\/strong><\/a>, if you plan not to renew your domain.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Will I be charged automatically when auto-renew is enabled?<\/strong><\/summary>\n<p id=\"htoc-111111\">Yes, the renewal invoice will be issued, and payment will be processed using your active payment method before the expiry date.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111\"><strong>Additional Resources&nbsp;<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/domains-why-are-my-invoices-sent-60-days-in-advance\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding Domain Renewal Invoices at 1-grid<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=domain&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Bring Your Brand Online with Domains at 1-grid<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=pay&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Payments Made Easy at 1-grid<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How Invoicing Works at 1-grid<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=suspension&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>All You Need to Know About Suspensions at 1-grid<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111\"><strong>Need Additional Support?&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>We\u2019re Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Understanding domain auto-renewal status doesn\u2019t have to feel complicated with this easy-to-reference guide. Stuck? Contact our Cancellations or Billing Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We\u2019re ready to see how we can help!\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At 1-grid, we understand how important it is to keep your domain and your online business safe and uninterrupted. That\u2019s why all 1-grid domains come with a domain auto-renewal option, ensuring your website, email, and digital identity linked to your domain remain active without the risk of accidental expiry, making&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1177],"ht-kb-tag":[312,319,480,838,960,1096],"class_list":["post-24478","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_tag-domain","ht_kb_tag-domains-and-company-registrations","ht_kb_tag-how-to","ht_kb_tag-renewal","ht_kb_tag-status","ht_kb_tag-view"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Domain Auto-Renewal Statuses: A Guide\u00a0 - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn about 1-grid domain auto-renewal statuses, and how to check yours so you can keep your domain and hosting active without interruption.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Domain Auto-Renewal Statuses: A Guide\u00a0 - 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