{"id":24508,"date":"2022-02-02T14:38:32","date_gmt":"2022-02-02T14:38:32","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/change-nameservers-to-set-up-office-365\/"},"modified":"2025-05-27T12:31:53","modified_gmt":"2025-05-27T12:31:53","slug":"change-nameservers-to-set-up-office-365","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/change-nameservers-to-set-up-office-365\/","title":{"rendered":"Change nameservers to set up Office 365"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\">This article provides you with steps to update your domain&#8217;s nameservers to point to Office 365<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 16px;\">This article applies to to you if :<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">You have your own domain and want to set it up to work with Office 365.<\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">You want Office 365 to manage your DNS records for you. (If you prefer, you can <a href=\"https:\/\/docs.microsoft.com\/en-us\/office365\/admin\/setup\/add-domain?view=o365-worldwide\" data-linktype=\"relative-path\">manage your own DNS records<\/a>.)<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<h2><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong>Add a TXT or MX record for verification<\/strong><\/span><\/span><\/h2>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1<\/strong>&#8211; Login to cPanel<\/span><\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: outside disc; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; font-size: 16px !important; line-height: 20.8px; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\">Please see our article on logging into cPanel <a style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2<\/strong>&#8211; Click on <strong style=\"box-sizing: border-box; font-weight: bold;\">Zone Editor\u00a0<\/strong>in your Domains section.<\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33094820845\/original\/kLVf4wUk8LEsZlgfvNCSnz8kVJroOg381A.png?1681803685\" width=\"501\" height=\"171\" data-id=\"33094820845\" \/><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong>&#8211; Click on <strong style=\"box-sizing: border-box; font-weight: bold;\">Manage\u00a0<\/strong>for the relevant domain.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33091134131\/original\/pd2SMJxHjcZ0XsaAOEW1TrAt8YK4Wfsdgw.png?1675772964\" width=\"421\" height=\"104\" data-id=\"33091134131\" \/><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">To add a new record, select the record type via the drop-down menu and input the record&#8217;s name, TTL, and destination.\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33091134282\/original\/Yzpq9ulj4F4ONRNq9AphzRRtJZSIe6gSxg.png?1675773060\" width=\"334\" height=\"289\" data-id=\"33091134282\" \/><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><span style=\"box-sizing: border-box; font-size: 16px;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4\u00a0<\/strong>&#8211;\u00a0<\/span><\/span><\/span><\/span><span style=\"box-sizing: border-box; font-size: 18px;\">Add Verification records<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 551px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33040045961\/original\/Jf6zwEu9x8UaEW8TOqtN59ChcmxPiYu2sw.png?1588152990\" height=\"353\" data-attachment=\"[object Object]\" data-id=\"33040045961\" \/><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Typically it takes about 15 minutes for DNS changes to take effect.\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">However, it can occasionally take longer for a change you&#8217;ve made to update across the Internet&#8217;s DNS system.\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">If you&#8217;re having trouble with mail flow or other issues after adding DNS records, see <a href=\"https:\/\/docs.microsoft.com\/en-us\/office365\/admin\/get-help-with-domains\/find-and-fix-issues?view=o365-worldwide\" data-linktype=\"relative-path\">Troubleshoot issues after changing your domain name or DNS records<\/a>.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<h2><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><strong>Change your domain&#8217;s nameserver (NS) records<\/strong><\/span><\/span><\/h2>\n<h2><\/h2>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><a name=\"BKMK_nameservers\"><\/a><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">When you get to the last step of the domains setup wizard in Office 365, you have one task remaining.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">To set up your domain with Office 365 services, like email, you change your domain&#8217;s nameserver (or NS) records at your domain registrar to point to the Office 365 primary and secondary nameservers.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Then, because Office 365 hosts your DNS, the required DNS records for your services are set up automatically for you.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">You can update the nameserver records yourself by following the steps your domain registrar may provide in the help content at their website.\u00a0<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">If you&#8217;re not familiar with DNS, contact support at the domain registrar.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<div data-moniker=\"o365-worldwide\">\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 16px;\"><strong>To change your domain&#8217;s nameservers at your domain registrar&#8217;s website yourself, follow these steps:<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Find the area on the domain registrar&#8217;s website where you can edit the nameservers for your domain.<\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">To update this via your customer zone with 1-grid <a href=\"https:\/\/1-grid.com\/knowledge\/domains-how-to-update-nameservers\/\" target=\"_blank\" rel=\"noreferrer noopener\">please follow steps provided here.<\/a><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<table style=\"margin-left: calc(19%); width: 54%; margin-right: calc(27%);\">\n<tbody>\n<tr>\n<td><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">First nameserver<\/span><\/span><\/td>\n<td><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">ns1.bdm.microsoftonline.com<\/span><\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Second nameserver<\/span><\/span><\/td>\n<td><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">ns2.bdm.microsoftonline.com<\/span><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">You should use at least two nameserver records.\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">If there are any other nameservers listed, you can either delete them, or change them to <strong>ns3.bdm.microsoftonline.com<\/strong> and <strong>ns4.bdm.microsoftonline.com<\/strong>.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><strong>INFO:\u00a0<\/strong>When you change your domain&#8217;s NS records to point to the Office 365 nameservers, all the services that are currently associated with your domain are affected.<\/span><span style=\"font-family: Helvetica,sans-serif;\">Your nameserver record updates may take several hours to update across the Internet&#8217;s DNS system.\u00a0<\/span><\/span><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Please see link to video <a href=\"https:\/\/support.office.com\/en-us\/article\/connect-your-domain-to-office-365-cd74b4fa-6d34-4669-9937-ed178ac84515\" target=\"_blank\" rel=\"noreferrer noopener\">here on how to connect your domain.<\/a><\/span><\/span><\/p>\n<\/div>\n<p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to update your domain&#8217;s nameservers to point to Office 365 \u00a0 This article applies to to you if : You have your own domain and want to set it up to work with Office 365. You want Office 365 to manage your DNS records&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174],"ht-kb-tag":[47,180,480,664,688,908],"class_list":["post-24508","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-47","ht_kb_tag-change","ht_kb_tag-how-to","ht_kb_tag-nameserver","ht_kb_tag-office","ht_kb_tag-setup"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Change nameservers to set up Office 365 - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This article provides you with steps to update your domain&#039;s nameservers to point to Office 365 1-grid Knowledge Base 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/change-nameservers-to-set-up-office-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change nameservers to set up Office 365 - 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