{"id":24512,"date":"2022-02-02T14:38:32","date_gmt":"2022-02-02T14:38:32","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/domains-why-am-i-invoiced-a-redemption-fee\/"},"modified":"2023-04-19T06:13:32","modified_gmt":"2023-04-19T06:13:32","slug":"domains-why-am-i-invoiced-a-redemption-fee","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/domains-why-am-i-invoiced-a-redemption-fee\/","title":{"rendered":"Domains: Why am I invoiced a redemption fee?"},"content":{"rendered":"<blockquote style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal;\"><p><span style=\"color: #000000;\">This article provides you with information as to why you are being invoiced a domain redemption fee<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica, sans-serif; font-size: 16px;\"><img decoding=\"async\" class=\"fr-fic fr-dib aligncenter\" style=\"width: 613px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039579692\/original\/MiwVyZAcSm867h1IjKv9M1m561wGKSuv4A.png?1587069417\" height=\"292\" data-attachment=\"[object Object]\" data-id=\"33039579692\" \/><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">When a domain goes into redemption, we can retrieve it for the current owner for a fee. This is a fee that we have to pay the registry to get the domain name back into our system.<\/span><\/span><\/p>\n<p><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">When you register a domain name with us, we then have to buy that domain from the registry through the registration fee. The same goes for when a domain is taken out of our system to redemption when a domain expires; we have to pay them to get the domain name back into our system so that you can access the domain name. Because of this, we are not able to waive any redemption fees for you. \u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">The best option is to make sure any domains you want to keep do not accidentally expire. Make sure the email in your account contacts is right so you can receive renewal notices. Even better, you can set your domain to<\/span><a href=\"https:\/\/1-grid.com\/knowledge\/domains-where-can-i-enable-disable-the-auto-renewal-function\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0automatically renew<\/a> <span style=\"color: #000000;\">so you don&#8217;t have to worry about missing a renewal date.<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; color: #333333; font-family: ProximaNova, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; color: #333333; font-family: ProximaNova, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; color: #333333; font-family: ProximaNova, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><strong>Renewal Notices are sent to your registered email address as below:<\/strong><\/span><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">90 days prior to expiration a domain renewal notice is sent via email<\/span><\/span><\/li>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">60 days prior to expiration date an invoice is generated<\/span><\/span><\/li>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">45 days prior to expiration date the invoice will be due<\/span><\/span><\/li>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">30 days prior to expiration date a domain renewal notice will be sent via email<\/span><\/span><\/li>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">7 days prior to expiration a final domain renewal notice will be sent via email<\/span><\/span><\/li>\n<li><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\">5 days after the domain expired a notice will be sent that explains the domain has been deleted<\/span><\/span><\/li>\n<\/ul>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px; color: #000000;\"><span style=\"font-family: Helvetica,sans-serif;\"><strong>Recommended Articles:<\/strong><\/span><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Helvetica,sans-serif;\"><a href=\"https:\/\/1-grid.com\/knowledge\/domains-renewal-process-for-local-and-international-domains\/\">Domain Renewal Process for Local and International Domains<\/a><\/span><\/span><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\"><a href=\"https:\/\/1-grid.com\/knowledge\/how-do-i-get-my-domain-name-back-after-it-has-expired\/\"><span style=\"font-family: Helvetica, sans-serif; font-size: 16px;\">How do I get my domain name back after it has expired?<\/span><\/a><\/p>\n<p style=\"margin-bottom: 0.0001pt; margin-left: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;\">\n<hr \/>\n<p><strong style=\"box-sizing: border-box; font-weight: bold; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; background-color: #fefefe;\"><span style=\"box-sizing: border-box; font-size: 16px; font-family: Helvetica, sans-serif;\">TIP:\u00a0<\/span><\/strong><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"box-sizing: border-box; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; font-size: 16px; background-color: #fefefe;\">For more articles on Domains please see our <a style=\"box-sizing: border-box; background-color: transparent; color: #2753d7; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/knowledge\/category\/domains-and-company-registrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Domains category<\/a>. Alternatively should you wish to\u00a0<\/span><\/span><a style=\"box-sizing: border-box; background-color: #fefefe; color: #2753d7; text-decoration: none; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px;\" href=\"https:\/\/1-grid.com\/web-hosting\/#livechat\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"box-sizing: border-box; font-size: 16px; font-family: Helvetica, sans-serif;\">contact our Support Center please click here.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with information as to why you are being invoiced a domain redemption fee \u00a0 When a domain goes into redemption, we can retrieve it for the current owner for a fee. This is a fee that we have to pay the registry to get the domain&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[6],"ht-kb-tag":[85,319,400,494,539,1348,820,1134],"class_list":["post-24512","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing","ht_kb_tag-am","ht_kb_tag-domains-and-company-registrations","ht_kb_tag-fee","ht_kb_tag-i","ht_kb_tag-invoice","ht_kb_tag-invoiced","ht_kb_tag-redemption","ht_kb_tag-why"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Domains: Why am I invoiced a redemption fee? -<\/title>\n<meta name=\"description\" content=\"This article provides you with information as to why you are being invoiced a domain redemption fee 1-grid Knowledge Base\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/domains-why-am-i-invoiced-a-redemption-fee\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Domains: Why am I invoiced a redemption fee? 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