{"id":24537,"date":"2025-12-12T13:02:47","date_gmt":"2025-12-12T13:02:47","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/connecting-a-wix-domain-to-an-external-site\/"},"modified":"2025-12-12T13:02:50","modified_gmt":"2025-12-12T13:02:50","slug":"connecting-a-wix-domain-to-an-external-site","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/connecting-a-wix-domain-to-an-external-site\/","title":{"rendered":"Connecting a Wix Domain to an External Site"},"content":{"rendered":"\n<p>If your domain is registered with Wix but your <a href=\"https:\/\/1grid.co.za\/hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>website is hosted<\/strong><\/a> somewhere else, like 1-grid, you can still connect the two. Wix does not allow <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-your-domains-nameservers-at-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>external nameservers<\/strong><\/a>, so connecting a Wix domain to an external site is done entirely through <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-your-domain-to-your-wix-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS pointing<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<p>This guide walks you through what this means, which <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS records<\/strong><\/a> you\u2019ll need, and how to update your domain in Wix, so it loads your external website correctly.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-11-1.png\" alt=\"Connecting a Wix Domain to an External Site\" class=\"wp-image-34113\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-what-this-means\">What This Means\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-\">Before You Begin\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">Updating DNS Records (A &amp; CNAME) in Wix\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-111111\">FAQs\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111\">Additional Resources\u00a0<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-this-means\"><strong>What This Means\u00a0<\/strong><\/h2>\n\n\n\n<p>When your domain is hosted at Wix, and your website is hosted elsewhere:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-cannot-change-your-nameservers-to-an-external-provider\">You <strong>cannot<\/strong> change your nameservers to an external provider.\u00a0<\/li>\n\n\n\n<li id=\"htoc-instead-you-connect-your-domain-by-pointing-dns-to-your-hosting-provider\">Instead, you connect your domain by <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-your-domain-to-your-wix-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>pointing the DNS<\/strong><\/a> to your hosting provider.\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-external-hosting-provider-must-give-you-the-correct-a-and-cname-records\">Your external hosting provider must give you the correct <a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-dns-records-and-how-to-check-these\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>A and CNAME records<\/strong><\/a>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-once-added-in-wix-the-domain-will-load-your-external-website-even-though-the-dns-remains-in-wix\">Once added in Wix, the domain will load your external website even though the<strong> <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS<\/strong><\/a> remains in Wix.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>This method ensures seamless website loading while keeping your domain registered with Wix.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>Before You Begin\u00a0<\/strong><\/h2>\n\n\n\n<p><strong>IMPORTANT: You must request <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-dns-records-and-how-to-check-these\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS records<\/strong><\/a><strong> from your hosting provider, such as 1-grid, if you are hosting your website with us.<\/strong>\u00a0<br>\u00a0<br>Ask them for:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-a-record-ipv4-address-of-your-hosting-server\">The <strong>A record<\/strong> (IPv4 address of your hosting server)\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-cname-record-often-www-your-root-domain\">The <strong>CNAME record<\/strong> (often \u201cwww\u201d \u2192 your root domain)\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Tell your provider, such as 1-grid:<\/strong>&nbsp;<br>&nbsp;<br>\u201cI need DNS A and CNAME records to connect my Wix domain without changing nameservers.\u201d&nbsp;<\/p>\n\n\n\n<p>If your host <strong>requires nameservers<\/strong>, then you must <a href=\"https:\/\/1grid.co.za\/domains\/transfer-your-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>transfer your domain away<\/strong><\/a><strong> from Wix<\/strong>, because Wix does <em>not<\/em> allow <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-your-domains-nameservers-at-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>external nameserver changes<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Updating DNS Records (A &amp; CNAME) in Wix\u00a0<\/strong><\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-log-in-to-your-wix-account\"><strong>Log in<\/strong> to your Wix account.\u00a0<\/li>\n\n\n\n<li id=\"htoc-go-to-settings-domains\">Go to <strong>Settings \u2192 Domains<\/strong>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-select-the-domain-you-want-to-connect\">Select the domain you want to connect.\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-dns-records\">Click <strong>DNS Records<\/strong>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-under-a-host-records\">Under <strong>A (Host)<\/strong> records:\n<ul class=\"wp-block-list\">\n<li id=\"htoc-111\">Edit the existing A record or delete and add a new one.\u00a0\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11\"><strong>Host:<\/strong> @\u00a0<\/li>\n\n\n\n<li id=\"htoc-111\"><strong>Points to:<\/strong> <em>your hosting provider\u2019s IP address<\/em>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\"><\/ul>\n\n\n\n<ul start=\"2\" class=\"wp-block-list\"><\/ul>\n\n\n\n<ul start=\"3\" class=\"wp-block-list\"><\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li id=\"htoc-under-cname\">Under <strong>CNAME<\/strong>:\u00a0\n<ul class=\"wp-block-list\">\n<li id=\"htoc-1111\">Update the \u201cwww\u201d CNAME.\u00a0\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11111\"><strong>Host:<\/strong> www\u00a0<\/li>\n\n\n\n<li id=\"htoc-1111\"><strong>Points to:<\/strong> your domain name <em>(e.g. example.co.za)<\/em> or the value your host provided<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li id=\"htoc-save-your-changes\">Save your changes.\u00a0<\/li>\n\n\n\n<li id=\"htoc-allow-up-to-24-hours-for-full-dns-propagation\">Allow up to <strong>24 hours<\/strong> for full<strong> <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS propagation<\/strong><\/a>.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>Once complete, it should appear correctly and connecting a Wix domain to an external site was successful.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111\"><strong>FAQs\u00a0<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Why can\u2019t I change nameservers for a Wix domain?<\/strong><\/summary>\n<p id=\"htoc-1111111\">Wix does not allow custom nameservers for domains registered with them. All DNS must stay inside Wix.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can I connect my Wix domain to 1-grid hosting?<\/strong><\/summary>\n<p id=\"htoc-11111111\">Yes, you must just use your 1-grid DNS A and CNAME records.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can I host my website elsewhere but keep email at 1-grid?<\/strong><\/summary>\n<p id=\"htoc-111111111\">Yes, you will also need to <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-point-your-mail-record-to-1-grid-from-wix\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>point your MX record to 1-grid<\/strong><\/a>.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111\"><strong>Additional Resources\u00a0<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding DNS at 1-grid<\/strong><\/a><br><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-your-domain-to-your-wix-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Get Your 1-grid Domain Set Up Easily with Wix<\/strong><\/a><\/strong><br><a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-point-your-domain-to-wix\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Point Your Domain to Wix (Plesk)<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-point-your-domain-to-wix-cpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Point Your Domain to Wix (cPanel)<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111\"><strong>Need Additional Support?\u00a0<\/strong><\/h2>\n\n\n\n<p id=\"htoc-11111111111\">Connecting a Wix domain to an external site, such as your 1-grid-hosted website, doesn\u2019t have to seem complicated with this easy-to-use guide. Stuck? Check out our <a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\"><strong>Scope of Support<\/strong><\/a>, and then contact our Support Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!\u00a0<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your domain is registered with Wix but your website is hosted somewhere else, like 1-grid, you can still connect the two. Wix does not allow external nameservers, so connecting a Wix domain to an external site is done entirely through DNS pointing.\u00a0 This guide walks you through what this&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1191],"ht-kb-tag":[222,312,319,390,480,1145],"class_list":["post-24537","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domain-names-setup-config","ht_kb_tag-connect","ht_kb_tag-domain","ht_kb_tag-domains-and-company-registrations","ht_kb_tag-external-site","ht_kb_tag-how-to","ht_kb_tag-wix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Connecting a Wix Domain to an External Site - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn about connecting a Wix domain to an external site by updating DNS A and CNAME records. 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