{"id":24550,"date":"2022-02-02T14:40:42","date_gmt":"2022-02-02T14:40:42","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-do-i-revert-my-cancellation-request\/"},"modified":"2023-04-13T06:17:46","modified_gmt":"2023-04-13T06:17:46","slug":"how-do-i-revert-my-cancellation-request","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-do-i-revert-my-cancellation-request\/","title":{"rendered":"How do I revert my cancellation request ?"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000;\">This article provides you with information on how to revert a cancellation request.<\/span><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: auto;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33041242841\/original\/wn389sBvvCYOuOWh1FOa7AVtcsDycUdnsg.png?1590658481\" data-attachment=\"[object Object]\" data-id=\"33041242841\" \/><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">When you have requested a cancellation of service by the end of the Billing cycle date and the cancellation has not yet been technically performed, it is still possible to reverse the cancellation.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">You can reverse your cancellation request via the following methods:<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Request via our Live chat channel<\/span> &#8211; <a href=\"https:\/\/1-grid.com\/web-hosting\/#livechat\">https:\/\/1-grid.com\/web-hosting\/#livechat<\/a>\u00a0<\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">Request via our telephone Support &#8211; 021 200 1200<\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">Request via our ticketing system<\/span> &#8211; <a href=\"mailto:cancellations@1-grid.com\">cancellations@1-grid.com<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">There is no admin fee for re-activation of services however upon re-activation, an invoice will be generated for the normal monthly billing of the service. Once this invoice is settled the service will resume.<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\">If a cancellation has already been carried out, it cannot be reversed. Data on web hosting packages and VPS services will have been removed completely from our systems. A canceled domain name will go into the &#8216;Redemption Period&#8217;, which will also be shown in the public WHOIS information.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">To learn more about getting a domain back after it has expired please take a look at our article<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/how-do-i-get-my-domain-name-back-after-it-has-expired\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to get domain back after expiry.<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with information on how to revert a cancellation request. When you have requested a cancellation of service by the end of the Billing cycle date and the cancellation has not yet been technically performed, it is still possible to reverse the cancellation.\u00a0 \u00a0 You can reverse&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1179],"ht-kb-tag":[168,480,660,845,860],"class_list":["post-24550","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-my-account","ht_kb_tag-cancellation","ht_kb_tag-how-to","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-request","ht_kb_tag-revert"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I revert my cancellation request ? - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This article provides you with information on how to revert a cancellation request. 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