{"id":24565,"date":"2025-10-30T13:44:33","date_gmt":"2025-10-30T13:44:33","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/how-to-switch-to-credit-card-payments\/"},"modified":"2025-10-30T13:44:35","modified_gmt":"2025-10-30T13:44:35","slug":"how-to-switch-to-credit-card-payments","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-switch-to-credit-card-payments\/","title":{"rendered":"Switch to Secure Credit Card When Making a Payment"},"content":{"rendered":"\n<p>At 1-grid, we know how important it is to keep your hosting, email, and domain services running smoothly without interruptions, delays, or unnecessary admin. That\u2019s why we\u2019ve made it easy to pay with <a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-credit-card\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>secure credit card payments<\/strong><\/a><strong> via <\/strong><a href=\"https:\/\/payfast.io\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PayFast<\/strong><\/a>, South Africa\u2019s trusted and verified payment gateway, even as a one-off payment.&nbsp;<\/p>\n\n\n\n<p>Switching to PayFast allows you to settle invoices instantly, even if they were issued under a different payment method. With <strong>PCI DSS Level 1 compliance<\/strong> and <strong>end-to-end encryption<\/strong>, your payment details are always protected while transactions reflect immediately, ensuring your services stay active without downtime.&nbsp;<\/p>\n\n\n\n<p>This quick guide will show you how to <strong>switch to a credit card payment in your Customer Zone<\/strong> for paying invoices securely, while still getting the <a href=\"https:\/\/1grid.co.za\/knowledge\/why-pay-with-credit-card\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>benefits<\/strong><\/a> of <a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-credit-card\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>paying via credit card<\/strong><\/a> securely to settle your <a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>invoices<\/strong><\/a>, even if you don\u2019t want to use this payment method every time.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-88.png\" alt=\"switch to credit card\" class=\"wp-image-34022\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">How to Switch to Secure Credit Card Payment Securely&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-selecting-payfast-secure-credit-card-once-off-payment\">Selecting PayFast Secure Credit Card (Once-Off Payment)&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-selecting-your-existing-credit-card-details-for-recurring-payment\">Selecting Your Existing Credit Card Details for Recurring Payment&nbsp;&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-security-and-transparency-with-credit-card-payments\">Security and Transparency with Credit Card Payments&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">When to Contact 1-grid Billing Support&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">Additional Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>How to Switch to Secure Credit Card Payment Securely&nbsp;<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-selecting-payfast-secure-credit-card-once-off-payment\"><a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-credit-card\/\"><strong>Selecting PayFast Secure Credit Card (Once-Off Payment)<\/strong>&nbsp;<\/a><\/h3>\n\n\n\n<p>If you\u2019re using your credit card for the first time to make a payment, you may need to set up your credit card details to subscribe using PayFast, so that you can make your payment.&nbsp;<br>&nbsp;<br>We\u2019ve made it easy with these quick steps:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-log-in-to-your-1-grid-customer-zone\">Log in to your <strong>1-grid Customer Zone<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-on-billing-my-invoices\">Click on <strong>Billing \u2192 My Invoices<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-locate-the-unpaid-invoice-and-click-on-it-to-open-it\">Locate the unpaid invoice and click on it to open it.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-make-sure-that-payfast-secure-credit-card-is-selected-under-payment-method\">Make sure that <strong>PayFast Secure Credit Card<\/strong> is selected under <strong>Payment Method<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-subscribe-using-payfast-and-fill-in-your-details\">Click <strong>Subscribe Using Payfast<\/strong> and <strong>fill in your details<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-ll-be-redirected-to-the-secure-payfast-portal\">You\u2019ll be redirected to the secure <strong>PayFast portal<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-your-credit-card-details-and-follow-the-3d-secure-prompts\">Enter your <strong>credit card details <\/strong>and follow the <strong>3D Secure prompts<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-complete-your-first-payment-using-your-credit-card-details\">Complete your <strong>first payment<\/strong> using your credit card details.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-once-completed-you-ll-receive-instant-payment-confirmation-via-email\">Once completed, you\u2019ll receive instant payment confirmation via email.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>Your account will be updated immediately, and your services will remain active.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-selecting-your-existing-credit-card-details-for-recurring-payment\"><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-switch-to-credit-card-payments\/\">Selecting Your Existing Credit Card Details for Recurring Payment<\/a>&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Once you have subscribed to use your credit card via PayFast, you can pay current or any future invoices as recurring payments, each time you switch to secure credit card by selecting \u201cPayFast Secure Credit Card\u201d, making payments quick and secure, every time!&nbsp;<br>&nbsp;<br>Simply follow these steps for recurring payments for invoices on different payment methods:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-log-in-to-your-1-grid-customer-zone1\">Log in to your <strong>1-grid Customer Zone<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-on-billing-my-invoices1\">Click on <strong>Billing \u2192 My Invoices<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-locate-the-unpaid-invoice-and-click-on-it-to-open-it1\">Locate the unpaid invoice and click on it to open it.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-select-recurring-payment\">Select <strong>Recurring Payment<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-ll-be-redirected-to-the-secure-payfast-portal1\">You\u2019ll be redirected to the secure <strong>PayFast portal<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-your-credit-card-details-and-follow-the-3d-secure-prompts1\">Enter your <strong>credit card details <\/strong>and follow the <strong>3D Secure prompts<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-once-completed-you-ll-receive-instant-payment-confirmation-via-email1\">Once completed, you\u2019ll receive instant payment confirmation via email.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>TIP:<\/strong> Always double-check that your account has sufficient funds to avoid failed transactions or service suspensions.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-security-and-transparency-with-credit-card-payments\"><strong>Security and Transparency with Credit Card Payments<\/strong>&nbsp;<\/h2>\n\n\n\n<p>At 1-grid, your trust and data security are always our top priority. Every credit card transaction made through <strong>PayFast<\/strong> is fully protected by <strong>PCI DSS Level 1 compliance<\/strong>, ensuring your payment information stays encrypted and secure at all times.&nbsp;<\/p>\n\n\n\n<p>We only work with verified, reputable payment partners, and all payment data is safely transmitted through encrypted channels to prevent unauthorised access or fraud.&nbsp;<\/p>\n\n\n\n<p>To keep your payments extra secure:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-ensure-your-card-is-activated-for-online-purchases-before-making-a-payment\">Ensure your card is activated for online purchases before making a payment.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-never-share-your-otp-cvv-or-bank-login-details\">Never share your <strong>OTP, CVV<\/strong>, or <strong>bank login details<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-always-confirm-you-re-paying-through-the-official-payfast-url-https-payment-payfast-io-eng-process-payment\">Always confirm you\u2019re paying through the official PayFast URL (<a href=\"https:\/\/payment.payfast.io\/eng\/process\/payment\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/payment.payfast.io\/eng\/process\/payment\/<\/strong><\/a>).&nbsp;<\/li>\n\n\n\n<li id=\"htoc-regularly-review-your-bank-statements-for-any-unusual-or-unauthorised-transactions\">Regularly review your bank statements for any unusual or unauthorised transactions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you ever notice anything suspicious, reach out to <strong>1-grid Billing Support<\/strong> immediately.&nbsp;<br>&nbsp;<br>By taking these simple precautions, you can enjoy fast, secure, and worry-free online payments every time!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>When to Contact 1-grid Billing Support<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>Contact our Team if:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-re-struggling-to-switch-to-make-a-payment\">You\u2019re struggling to switch to make a payment.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-your-card-payment-fails-but-funds-are-deducted\">Your card payment fails, but funds are deducted.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-re-unsure-if-the-transaction-was-successful\">You\u2019re unsure if the transaction was successful.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Include the following:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-proof-of-payment-clearly-reflecting-the-date-account-number-amount-and-reference-number-customer-code\">Proof of payment, clearly reflecting the date, account number, amount, and reference number (Customer Code).&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;<strong>TIP: <\/strong>This helps 1-grid Billing Support get you back online faster.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Is it safe to pay or update my credit card details through PayFast?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-11\">Yes, absolutely. All transactions made through <strong>PayFast<\/strong> are encrypted and secured with <strong>SSL<\/strong> and <strong>3D Secure verification<\/strong>, keeping your details private and protected. In addition, PayFast is <strong>PCI DSS Level 1 compliant<\/strong>, the highest international standard for payment security, so you can update or make payments with confidence.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I use my credit card for a once-off payment?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-111\">Yes, you can make a <strong>once-off payment<\/strong> for any outstanding invoice using your credit card through PayFast. Simply select <strong>PayFast Secure Credit Card<\/strong>. The payment reflects instantly, ensuring your hosting, email, or domain services stay active without delay.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I switch to a credit card for all future invoices?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-1111\">Definitely! You can easily <strong>update your payment method<\/strong> in your <strong>Customer Zone<\/strong> to make credit card your preferred option for all upcoming invoices. Once set, future payments can be processed automatically through PayFast for faster, hassle-free renewals.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What should I do if my credit card payment fails?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-11111\">If a payment doesn\u2019t go through, first confirm that your card is enabled for online purchases and has sufficient funds available. Next, ensure your bank hasn\u2019t placed any temporary holds or security restrictions. If the issue persists, contact your bank or reach out to <strong>billing@1-grid.com<\/strong> for quick support.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I switch to Debit Order instead?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-111111\">Yes, and in fact, <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\">Debit Order remains the most recommended and convenient option<\/a><\/strong> for long-term payments. It ensures your invoices are paid automatically on time, helping you avoid missed payments or service interruptions. You can switch to Debit Order or any other payment method anytime directly in your <strong>Customer Zone<\/strong>.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong>Additional Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Debit Orders at 1-grid Means Hassle-Free Payments, Everytime!<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/easy-to-use-payment-methods\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Our Easy-to-Use Payment Methods at 1-grid Mean No More Worries!<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-update-my-payment-method\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Updating Your Payment Method Is Easy at 1-grid!<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-check-your-billing-cycle\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Need to Know How Often You Are Paying? <\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-check-your-billing-cycle\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Check Out Your Billing Cycle in Your Customer Zone<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-do-i-view-my-invoices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Find Your Invoices Securely in Your Customer Zone<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=pay&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Got a Payment Query? <\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Invoicing at 1-grid Keeps You Paying On Time and Online!<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=suspension&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>No Suspensions Means Always Online with Us at 1-grid<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Making the switch to secure credit card to pay securely via PayFast for your invoice doesn\u2019t have to feel complicated with this easy-to-reference guide. Stuck? Contact our Billing Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At 1-grid, we know how important it is to keep your hosting, email, and domain services running smoothly without interruptions, delays, or unnecessary admin. That\u2019s why we\u2019ve made it easy to pay with secure credit card payments via PayFast, South Africa\u2019s trusted and verified payment gateway, even as a one-off&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[6],"ht-kb-tag":[252,263,480,660,728,981],"class_list":["post-24565","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing","ht_kb_tag-credit-card","ht_kb_tag-customer-zone","ht_kb_tag-how-to","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-payment","ht_kb_tag-switch"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Switch to Secure Credit Card When Making a Payment - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to switch to credit card payment, even for a single payment, to settle your 1-grid invoices securely online via PayFast.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Switch to Secure Credit Card When Making a Payment - 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