{"id":24570,"date":"2026-01-28T11:41:58","date_gmt":"2026-01-28T11:41:58","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/customer-zone-moving-domain-hosting-from-one-profile-to-another\/"},"modified":"2026-01-28T11:41:59","modified_gmt":"2026-01-28T11:41:59","slug":"customer-zone-moving-domain-hosting-from-one-profile-to-another","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/customer-zone-moving-domain-hosting-from-one-profile-to-another\/","title":{"rendered":"Inter-Account Transfers:\u00a0Moving a Domain or Hosting Service from One Profile to Another"},"content":{"rendered":"\n<p>There are times when moving a domain or hosting service from one 1-grid profile to another is necessary as an inter-account transfer, whether due to a change in ownership for a specific service or domain, account restructuring, or a handover to a new person or business. <\/p>\n\n\n\n<p>We understand that transfers can feel uncertain because they involve multiple parties and backend changes, which is why\u00a0we\u2019ve\u00a0designed this process to be clear and straightforward.\u00a0<\/p>\n\n\n\n<p>This guide will explain how the transfer works,&nbsp;the difference between inter-account transfers and a full change of ownership,&nbsp;what is&nbsp;required&nbsp;from each party, and what you can expect at every step, so your service move is secure, seamless, and stress-free.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-25.png\" alt=\"Inter-account Transfers\" class=\"wp-image-34220\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-inter-account-transfer-vs-change-of-ownership\">Inter-Account Transfer vs. Change of Ownership&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-an-inter-account-transfer-works\">How an Inter-Account Transfer Works&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-outstanding-invoices-are-handled-during-a-transfer\">How Outstanding Invoices Are Handled During a Transfer&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-your-options-step-by-step\">Your Options (Step-by-Step)&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-the-current-owner-settles-the-balance-simplest-route\">1: The Current Owner Settles the Balance (Simplest Route)\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-2-the-new-owner-takes-responsibility-flexible-route\">2: The\u00a0New Owner Takes Responsibility (Flexible Route)\u00a0<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-important-to-know\">Important to Know&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-step-by-step-transfer-instructions\">Step-by-Step Transfer Instructions&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-submit-your-transfer-request\">1.&nbsp;Submit&nbsp;Your Transfer Request&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-2-copy-the-new-profile-owner\">2. Copy the New Profile Owner&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-3-receiving-party-confirms-acceptance\">3. Receiving Party Confirms Acceptance&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-4-we-action-the-transfer\">4. We Action the Transfer&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-how-to-view-your-moved-services\">How to View Your Moved Services&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-domains\">Domains&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-hosting-services\">Hosting and Other Services\u00a0<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-our-scope-of-support\">Our&nbsp;Scope of Support&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-additional-resources\">Additional&nbsp;Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-inter-account-transfer-vs-change-of-ownership\"><strong>Inter-Account Transfer vs. Change of Ownership<\/strong>&nbsp;<\/h2>\n\n\n\n<p>An&nbsp;<strong>inter-account transfer<\/strong>&nbsp;moves specific domains or hosting services from one 1-grid profile to another, while both accounts&nbsp;remain&nbsp;active. A&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/change-of-ownership-coo\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Change of Ownership (COO)<\/strong><\/a>, on the other hand, transfers full control of an entire 1-grid account, including all linked services, to a new owner. This means that if you only need to move individual services,&nbsp;it would be an inter-account transfer.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-an-inter-account-transfer-works\"><strong>How an Inter-Account Transfer Works<\/strong>&nbsp;<\/h2>\n\n\n\n<p>When you move a domain or hosting service between 1-grid profiles, you are changing which 1-grid account owns those services. This can be useful when:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-sell-or-transfer-ownership-of-a-website-or-business\">You sell or transfer ownership of a website or business\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-restructure-accounts\">You restructure accounts\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-consolidate-services-under-one-profile\">You\u00a0consolidate\u00a0services under one profile\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-outstanding-invoices-are-handled-during-a-transfer\"><strong>How Outstanding Invoices Are Handled During a Transfer<\/strong>&nbsp;<\/h2>\n\n\n\n<p>We know that billing arrangements can feel sensitive when services are moving between profiles. Our goal is to make this part of the process transparent, fair, and stress-free for both parties, so you can move forward with confidence and clarity.&nbsp;<\/p>\n\n\n\n<p>If there\u00a0are\u00a0any outstanding invoices on the current owner\u2019s account, you have two clear, flexible options so you can choose what works best for your situation.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-your-options-step-by-step\"><strong>Your Options (Step-by-Step)<\/strong>&nbsp;<\/h3>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-1-the-current-owner-settles-the-balance-simplest-route\"><strong>1: The Current Owner <a href=\"https:\/\/1grid.co.za\/knowledge\/?s=paying&amp;ht-kb-search=1&amp;lang=\">Settles<\/a> the Balance (Simplest Route)<\/strong>\u00a0<\/h6>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-the-current-owner-confirms-that-they-will-take-responsibility-for-the-outstanding-invoice\">The current owner\u00a0confirms that\u00a0they will take responsibility for the outstanding<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\">invoice<\/a><\/strong>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-invoice-is-paid-in-full-on-the-current-owner-s-profile\">The invoice is paid in full on the current owner\u2019s profile.\u00a0<\/li>\n\n\n\n<li id=\"htoc-once-payment-is-reflected-we-proceed-with-the-service-transfer\">Once payment\u00a0is reflected, we\u00a0proceed\u00a0with the service transfer.\u00a0<\/li>\n\n\n\n<li id=\"htoc-confirmation-of-the-completed-transfer-is-sent-to-both-parties\">Confirmation of the completed transfer is sent to both parties.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>This&nbsp;option&nbsp;supports a clean handover with no billing carried over to the new owner.&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-2-the-new-owner-takes-responsibility-flexible-route\"><strong>2: The\u00a0New Owner Takes <a href=\"https:\/\/1grid.co.za\/knowledge\/?s=paying&amp;ht-kb-search=1&amp;lang=\">Responsibility<\/a> (Flexible Route)<\/strong>\u00a0<\/h6>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-the-current-owner-confirms-in-writing-that-the-new-owner-will-take-responsibility-for-the-outstanding-balance\">The current owner confirms in writing that the new owner will take responsibility for the outstanding balance.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-new-owner-also-confirms-this-in-writing1\">The new owner also confirms this in writing.\u00a0<\/li>\n\n\n\n<li id=\"htoc-one-of-the-following-then-happens\">One of the following then happens:\u00a0\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-new-owner-settles-the-invoice-before-the-transfer-or\">The new owner settles the invoice before the transfer,\u00a0or\u00a0<\/li>\n\n\n\n<li id=\"htoc-we-cancel-the-invoice-on-the-current-owner-s-account-complete-the-transfer-and-reissue-the-invoice-on-the-new-owner-s-profile\">We cancel the invoice on the current owner\u2019s account, complete the transfer, and\u00a0reissue\u00a0the invoice on the new owner\u2019s profile.\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li id=\"htoc-once-settled-or-re-issued-we-confirm-completion-of-the-transfer-to-both-parties\">Once settled (or re-issued), we confirm completion of the transfer to both parties.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>Selecting this&nbsp;option&nbsp;when moving forward allows&nbsp;for&nbsp;a smooth transition even when billing responsibility is changing hands.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-important-to-know\"><strong>Important to Know<\/strong>&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-invoices-cannot-be-transferred-between-accounts-which-is-why-a-new-invoice-must-be-created-if-responsibility-moves-to-the-new-owner\">Invoices\u00a0<strong>cannot be transferred between accounts<\/strong>, which is why a new invoice must be created if responsibility moves to the new owner.\u00a0<\/li>\n\n\n\n<li id=\"htoc-written-confirmation-from-both-parties-helps-us-protect-everyone-involved-and-avoid-misunderstandings\">Written confirmation from both parties helps us protect everyone involved and avoid misunderstandings.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-step-by-step-transfer-instructions\"><strong>Step-by-Step Transfer Instructions<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Below are the steps&nbsp;required&nbsp;to complete a service inter-account transfer.&nbsp;<strong>All steps must be followed before we&nbsp;can take action on&nbsp;the request.<\/strong>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-1-submit-your-transfer-request\"><strong>1.&nbsp;Submit&nbsp;Your Transfer Request<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Send an email&nbsp;from the registered email address of the current owner&nbsp;to&nbsp;<a href=\"mailto:billing@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>billing@1-grid.com<\/strong><\/a><strong>&nbsp;<\/strong>with the following information:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-services-you-want-to-transfer\">The services you want to transfer\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-originating-profile-customer-code\">The\u00a0<em>originating profile<\/em>\u00a0customer code\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-receiving-profile-customer-code\">The\u00a0<em>receiving profile<\/em>\u00a0customer code\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-invoicing-option-preferred-and\">The <em>preferred<\/em> invoicing option, and\u00a0<\/li>\n\n\n\n<li id=\"htoc-cc-the-new-owner-in-for-written-consent-on-all-the-above-from-their-end\"><em>CC the new owner<\/em> in for written consent on\u00a0all\u00a0the above from their end\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>IMPORTANT:&nbsp;<\/strong><em>This gives our team everything they need to start the process without back-and-forth emails.<\/em>&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-2-copy-the-new-profile-owner\"><strong>2. Copy the New Profile Owner<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Copy the person or company taking over the services in your request email.&nbsp;<\/p>\n\n\n\n<p><strong>Why this matters:<\/strong>&nbsp;<br>This confirms everyone involved is aware and ready to&nbsp;participate. It also helps to avoid delays and misunderstandings and ensures transparency and agreement between both parties.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-receiving-party-confirms-acceptance\"><strong>3. Receiving Party Confirms Acceptance<\/strong>&nbsp;<\/h3>\n\n\n\n<p>The new account holder must reply to that same email and\u00a0confirm that\u00a0they accept the service transfer.\u00a0<\/p>\n\n\n\n<p><strong>IMPORTANT:&nbsp;<\/strong>This protects you and the new owner and ensures that only services with shared consent are moved.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-4-we-action-the-transfer\"><strong>4. We Action the Transfer<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Once both sides have confirmed, our Billing team will process the transfer on the back end.&nbsp;<\/p>\n\n\n\n<p>You\u2019ll&nbsp;receive&nbsp;<strong>confirmation<\/strong>&nbsp;once the transfer is complete.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-to-view-your-moved-services\"><strong>How to View Your Moved Services<\/strong>&nbsp;<\/h2>\n\n\n\n<p>After the transfer is completed:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-domains\"><strong>Domains<\/strong>&nbsp;<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-login-to-your-1-grid-customer-zone\">Log in to your <a href=\"https:\/\/1-grid.com\/client\/index.php?rp=\/login\"><strong>1-grid Customer Zone\u00a0<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-go-to-domains\">Go to\u00a0<strong>Domains\u00a0<\/strong><\/li>\n\n\n\n<li id=\"htoc-use-the-search-bar-if-you-don-t-see-the-moved-domain-immediately\">Use the search bar if you\u00a0don\u2019t\u00a0see the moved domain\u00a0immediately\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p><strong>TIP:&nbsp;<\/strong>This is a quick way to confirm ownership has transferred correctly.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-hosting-services\"><strong>Hosting and Other Services<\/strong>\u00a0<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-login-to-customer-zone\">Log in to your <a href=\"https:\/\/1-grid.com\/client\/index.php?rp=\/login\"><strong>1-grid Customer Zone<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-go-to-services1\">Go to\u00a0<strong>Services<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-locate-the-moved-hosting-package\">Locate the moved hosting package\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p><strong>TIP:&nbsp;<\/strong>Everything should now be neat under your new profile.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-our-scope-of-support\"><strong>Our&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of Support<\/strong><\/a><strong><\/strong>&nbsp;<\/h2>\n\n\n\n<p>If\u00a0you\u2019re\u00a0stuck and need any\u00a0additional\u00a0guidance or support,\u00a0here\u2019s\u00a0an outline of what we can do and what is not within\u00a0our<strong>\u00a0<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of Support<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<p><strong><\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/#htoc-standard-support-included\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Included Support<\/strong><\/a><strong><\/strong>&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We Can Assist With<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Confirming your Customer Zone details\u00a0<\/li>\n\n\n\n<li id=\"htoc-explaining-the-steps-to-both-parties\">Explaining the steps to both parties&nbsp;<\/li>\n\n\n\n<li id=\"htoc-checking-the-status-of-a-transfer-request\">Checking the status of a transfer request&nbsp;<\/li>\n\n\n\n<li>Ensuring services appear in the correct profile\u00a0<\/li>\n<\/ul>\n<\/details>\n\n\n\n<p><strong><\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/#htoc-11111111\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Outside Our Scope<\/strong><\/a><strong><\/strong>&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We Cannot Assist With, or Action<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Transfer a service without approval from\u00a0<em>both<\/em>\u00a0the current and receiving owners\u00a0<\/li>\n\n\n\n<li id=\"htoc-move-services-without-proper-identifying-information\">Move services without proper identifying information&nbsp;<\/li>\n\n\n\n<li>Perform changes without\u00a0written\u00a0consent\u00a0<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: How long does the transfer take?\u00a0<\/strong><\/summary>\n<p id=\"htoc-q-how-long-does-the-transfer-take-typically-it-depends-on-how-quickly-both-parties-respond-since-we-need-authorisation-before-we-can-proceed\">Typically, it depends on how quickly both parties respond, since we need authorisation before we can\u00a0proceed.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can I transfer multiple services at once?\u00a0<\/strong><\/summary>\n<p id=\"htoc-q-can-i-transfer-multiple-services-at-once-yes-just-list-all-services-clearly-in-the-same-email-request\">Yes, just list all services clearly in the same email request.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: What if the other party\u00a0doesn\u2019t\u00a0respond?\u00a0<\/strong><\/summary>\n<p id=\"htoc-q-what-if-the-other-party-doesn-t-respond-we-can-follow-up-but-transfers-can-only-proceed-with-their-confirmation\">We can follow up, but transfers can only\u00a0proceed\u00a0with their confirmation.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Do I lose data or settings when moving services?<\/strong>\u00a0<\/summary>\n<p id=\"htoc-q-do-i-lose-data-or-settings-when-moving-services-no-everything-stays-intact-because-only-the-owning-profile-changes\">No, everything stays intact because only the owning profile changes.\u00a0<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-additional-resources\"><strong>Additional&nbsp;Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How\u00a0to Keep Your 1-grid Account Details Up to Date<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/domains-update-domain-contact-information\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How\u00a0to Keep Your 1-grid Domain Contact Details Up to Date<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-recover-a-lost-1-grid-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Recovering Your Lost\u00a01-grid\u00a0Customer Zone Password<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-update-your-1-grid-password-while-logged-in\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Update Your 1-grid Customer Zone Password While Logged In<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-verify-your-1grid-account-for-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Verifying Your 1-grid Account for Support<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/viewing-your-logged-support-tickets-in-your-1grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Viewing Your Logged Support Tickets in Your 1-grid Customer Zone<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=Update+DNS&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Managing Your DNS Records for Your Domain<\/strong><\/a>\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>We&#8217;re&nbsp;Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Doing an inter-account transfer&nbsp;doesn\u2019t&nbsp;have to feel&nbsp;stressful&nbsp;with&nbsp;this&nbsp;easy-to-reference guide. Stuck?&nbsp;Check out our&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of&nbsp;Support<\/strong><\/a>, and&nbsp;then contact our Support Team for&nbsp;further&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see&nbsp;how we can help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are times when moving a domain or hosting service from one 1-grid profile to another is necessary as an inter-account transfer, whether due to a change in ownership for a specific service or domain, account restructuring, or a handover to a new person or business. We understand that transfers&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1179],"ht-kb-tag":[58,93,312,318,431,470,1595,1594,648,660,1257,692,1024,1039],"class_list":["post-24570","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-my-account","ht_kb_tag-account","ht_kb_tag-another","ht_kb_tag-domain","ht_kb_tag-domain-transfer","ht_kb_tag-from","ht_kb_tag-hosting","ht_kb_tag-hosting-transfer","ht_kb_tag-inter-account-transfer","ht_kb_tag-moving-domain","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-one","ht_kb_tag-one-profile","ht_kb_tag-to","ht_kb_tag-transfer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moving a Domain or Hosting Service from One Profile to Another - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to move a domain or hosting service between 1-grid profiles with clear steps and FAQs to ensure a smooth inter-account transfer.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moving a Domain or Hosting Service from One Profile to Another - 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