{"id":24576,"date":"2026-01-28T13:03:17","date_gmt":"2026-01-28T13:03:17","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/customer-zone-update-your-1-grid-password-while-logged-in\/"},"modified":"2026-07-20T13:50:00","modified_gmt":"2026-07-20T13:50:00","slug":"customer-zone-update-your-1-grid-password-while-logged-in","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/customer-zone-update-your-1-grid-password-while-logged-in\/","title":{"rendered":"Updating Your 1-grid Customer Zone Password While Logged In"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Keeping your Customer Zone password secure is one of the simplest and most powerful ways to protect your 1-grid account, your services, and your personal information. Whether&nbsp;you\u2019re&nbsp;updating your password for security, peace of mind, or regular maintenance, the process is quick and straightforward when&nbsp;you\u2019re&nbsp;already logged in.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Creating a password that is strong&nbsp;and&nbsp;using<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/two-factor-authentication-2fa\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Two-Factor Authentication (2FA)<\/strong><\/a><strong>&nbsp;<\/strong>means even stronger protection of your account. Together, they reinforce the&nbsp;strength of security for accessing&nbsp;your account by reducing the risk of someone compromising your&nbsp;password,&nbsp;while adding&nbsp;an extra layer of protection, just in case.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide will&nbsp;walk you step-by-step through how to update your 1-grid Customer Zone password while logged in, share practical tips for choosing a strong password, and help you feel confident that your account&nbsp;remains&nbsp;safe and in your control.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-26-1.png\" alt=\"Updating Your 1-grid Customer Zone Password While Logged In \" class=\"wp-image-34224\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-why-updating-your-password-matters\">Why Updating Your Password Matters&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-when-to-update-your-password\">When to Update Your Password&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-tips-for-choosing-a-strong-password\">Tips for Choosing a Strong Password&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-to-update-your-1-grid-customer-zone-password-logged-in\">How to Update Your 1-grid Customer Zone Password (Logged In)&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-log-in-to-your-customer-zone\">1: Log&nbsp;In&nbsp;to Your Customer Zone&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-2-access-your-account-information\">2: Access Your Account Information&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-3-change-your-password\">3: Change Your Password&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-our-scope-of-support\">Our&nbsp;Scope of Support&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-additional-resources\">Additional&nbsp;Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 id=\"htoc-why-updating-your-password-matters\" class=\"wp-block-heading\"><strong>Why Updating Your Password Matters<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Keeping your<strong>&nbsp;<\/strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Customer Zone<\/strong><\/a>&nbsp;password fresh helps protect your account against&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-unauthorised-customers-from-accessing-1grid-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>unauthorised access<\/strong><\/a>, improves your security posture, and gives you peace of mind. Whether&nbsp;you\u2019ve&nbsp;recently<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>shared access<\/strong><\/a>, updated your devices, or just want stronger control, updating your password is a simple step with big benefits.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll&nbsp;keep your account safer and&nbsp;maintain&nbsp;control over your services without hassle.&nbsp;<\/p>\n\n\n\n<h2 id=\"htoc-when-to-update-your-password\" class=\"wp-block-heading\"><strong>When to Update Your Password<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You should update your password when:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-every-few-months-to-keep-it-fresh\">Every few months to keep it fresh&nbsp;<\/li>\n\n\n\n<li id=\"htoc-your-account-may-have-been-exposed-on-another-system\">Your account may have been exposed on another system&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-shared-access-and-now-want-exclusive-control\">You<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>shared access<\/strong><\/a><strong>&nbsp;<\/strong>and now want exclusive control&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-suspect-someone-else-might-know-your-current-password\">You suspect someone else might know your current password&nbsp;<\/li>\n\n\n\n<li id=\"htoc-you-simply-want-a-stronger-password-for-better-protection\">You simply want a stronger password for better protection&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-tips-for-choosing-a-strong-password\" class=\"wp-block-heading\"><strong>Tips for Choosing a Strong Password<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/security-how-do-i-choose-a-good-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>strong password<\/strong><\/a><strong>&nbsp;<\/strong>makes your account significantly harder to compromise. When creating yours, aim to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-use-at-least-12-characters-for-better-protection\">Use&nbsp;<strong>at least 12 characters<\/strong>&nbsp;for better protection&nbsp;<\/li>\n\n\n\n<li id=\"htoc-mix-uppercase-and-lowercase-letters\">Mix&nbsp;<strong>uppercase and lowercase letters<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-include-at-least-one-symbol-e-g-amp\">Include&nbsp;<strong>at least one symbol<\/strong>&nbsp;(e.g.&nbsp;#&nbsp;$ !&nbsp;% &amp;)&nbsp;<\/li>\n\n\n\n<li id=\"htoc-avoid-dictionary-words-names-or-predictable-phrases\">Avoid&nbsp;<strong>dictionary words, names, or predictable phrases<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-consider-using-a-password-manager-to-generate-and-store-it-securely\">Consider using a&nbsp;<strong>password manager<\/strong>&nbsp;to generate and store it securely&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP:<\/strong>&nbsp;Stronger passwords reduce the risk of<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-unauthorised-customers-from-accessing-1grid-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>unauthorised access<\/strong><\/a><strong>&nbsp;<\/strong>and give you greater peace of mind over your 1-grid account.&nbsp;<\/p>\n\n\n\n<h2 id=\"htoc-how-to-update-your-1-grid-customer-zone-password-logged-in\" class=\"wp-block-heading\"><strong>How to Update Your 1-grid Customer Zone Password (Logged In)<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps while you are already logged into the Customer Zone:&nbsp;<\/p>\n\n\n\n<h3 id=\"htoc-1-log-in-to-your-customer-zone\" class=\"wp-block-heading\"><strong>1: Log&nbsp;In&nbsp;to Your Customer Zone<\/strong>&nbsp;<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-go-to-https-1-grid-com-client-clientarea-php\">Go to:&nbsp;<a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1-grid.com\/client\/clientarea.php<\/strong><\/a>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-your-registered-email-address-and-current-password\">Enter your registered email address and current password.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li id=\"htoc-\"><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP:&nbsp;<\/strong>Starting from a logged-in&nbsp;state&nbsp;helps you&nbsp;eliminate&nbsp;the need for<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-recover-a-lost-1-grid-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>password resets<\/strong><\/a>&nbsp;or email loops.&nbsp;<\/p>\n\n\n\n<h3 id=\"htoc-2-access-your-account-information\" class=\"wp-block-heading\"><strong>2: Access Your Account Information<\/strong>&nbsp;<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-in-the-customer-zone-dashboard-click-account-information\">In the Customer Zone dashboard, click&nbsp;<strong>Account Information<\/strong>.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-1\">Click&nbsp;<strong>Change Password<\/strong>.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-15-1.png\" alt=\"Select Account Information and then Change Password\" class=\"wp-image-34228\"\/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li id=\"htoc-11\"><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP:&nbsp;<\/strong>This takes you to your core account controls, where password management lives.&nbsp;<\/p>\n\n\n\n<h3 id=\"htoc-3-change-your-password\" class=\"wp-block-heading\"><strong>3: Change Your Password<\/strong>&nbsp;<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-click-change-password\">Enter your&nbsp;<strong>current password<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enter-your-new-password\">Enter your&nbsp;<strong>new password<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-confirm-your-new-password\">Confirm your&nbsp;<strong>new password<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-click-save-changes\">Click&nbsp;<strong>Save Changes<\/strong>&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li id=\"htoc-111\"><\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li id=\"htoc-1111\"><\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li id=\"htoc-11111\"><\/li>\n<\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li id=\"htoc-111111\"><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-14-1.png\" alt=\"Change your password\" class=\"wp-image-34225\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">You can also select&nbsp;<strong>Generate Password<\/strong>&nbsp;(if desired) to auto-create a strong, secure password.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT:&nbsp;<\/strong>Updating to a stronger password protects your account from unauthorised access.&nbsp;<\/p>\n\n\n\n<h2 id=\"htoc-our-scope-of-support\" class=\"wp-block-heading\"><strong>Our&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of Support<\/strong><\/a><strong><\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If&nbsp;you\u2019re&nbsp;stuck and need any&nbsp;additional&nbsp;guidance or support,&nbsp;here\u2019s&nbsp;an outline of what we can do and what is not within&nbsp;our<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of Support<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/#htoc-standard-support-included\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Included Support<\/strong><\/a><strong><\/strong>&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We Can Help With<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Guiding you through updating your password&nbsp;<\/li>\n\n\n\n<li>Helping with any errors during the update&nbsp;<\/li>\n\n\n\n<li>Suggesting password best practices&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/#htoc-11111111\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Outside Our Scope<\/strong><\/a><strong><\/strong>&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What We Cannot Assist With<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Retrieve your existing password&nbsp;<\/li>\n\n\n\n<li>Change your password on your behalf&nbsp;<\/li>\n\n\n\n<li>Force password changes<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 id=\"htoc-faqs\" class=\"wp-block-heading\"><strong>FAQs<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: What if I forget my password and cannot log in?&nbsp;<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-what-if-i-forget-my-password-and-cannot-log-in-use-the-forgot-password-option-on-the-login-page-to-reset-your-password-via-email\">Use the&nbsp;<strong>Forgot Password<\/strong>&nbsp;option on the login page to reset your password via email.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can I update my password on&nbsp;my phone?&nbsp;<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-can-i-update-my-password-on-my-phone-yes-you-can-update-your-password-from-any-device-using-a-browser-while-you-re-logged-in\">Yes, you can update your password from any device using a browser while&nbsp;you\u2019re&nbsp;logged&nbsp;in.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: What happens if the passwords&nbsp;don\u2019t&nbsp;match?&nbsp;<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-what-happens-if-the-passwords-don-t-match-you-will-see-an-error-prompting-you-to-re-enter-them-so-be-sure-your-entries-are-identical\">You will see an error prompting you to re-enter&nbsp;them,&nbsp;so be sure your entries are identical.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can I use a password generator?<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-q-can-i-use-a-password-generator-yes-the-generate-password-option-creates-a-strong-secure-password-for-you\">Yes, the&nbsp;<strong>Generate Password<\/strong>&nbsp;option creates a strong, secure password for you.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 id=\"htoc-additional-resources\" class=\"wp-block-heading\"><strong>Additional&nbsp;Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/1grid.co.za\/knowledge\/security-how-do-i-choose-a-good-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Choosing a Strong Password<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-recover-a-lost-1-grid-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Resetting Your 1-grid Password (if&nbsp;you\u2019re&nbsp;logged out)<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Keeping Your 1-grid Account Details&nbsp;Up to Date<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-unauthorised-customers-from-accessing-1grid-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Preventing Unauthorised Access to Your Account<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-verify-your-1grid-account-for-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Verify Your 1-grid Support Account<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/two-factor-authentication-2fa\/\"><strong>Everything You Need to Know About Two-Factor Authentication (2FA)<\/strong><\/a><\/p>\n\n\n\n<h2 id=\"htoc-need-additional-support\" class=\"wp-block-heading\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We&#8217;re&nbsp;Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changing your password while logged into your Customer Zone&nbsp;doesn\u2019t&nbsp;have to&nbsp;feel&nbsp;like a challenge&nbsp;with&nbsp;this&nbsp;easy-to-reference guide. Stuck?&nbsp;Check out our&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of&nbsp;Support<\/strong><\/a>, and&nbsp;then contact our Support Team for&nbsp;further&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see how we can help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Keeping your Customer Zone password secure is one of the simplest and most powerful ways to protect your 1-grid account, your services, and your personal information. Whether&nbsp;you\u2019re&nbsp;updating your password for security, peace of mind, or regular maintenance, the process is quick and straightforward when&nbsp;you\u2019re&nbsp;already logged in.&nbsp; Creating a password that&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9,1179],"ht-kb-tag":[36,1574,1452,263,1577,660,723,1597,1575,1070,1596],"class_list":["post-24576","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer-zone","ht_kb_category-my-account","ht_kb_tag-1-grid","ht_kb_tag-2fa","ht_kb_tag-account-security","ht_kb_tag-customer-zone","ht_kb_tag-customer-zone-security","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-password","ht_kb_tag-password-tips","ht_kb_tag-two-factor-authentication","ht_kb_tag-update","ht_kb_tag-updating-password"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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