{"id":24583,"date":"2022-02-02T14:42:45","date_gmt":"2022-02-02T14:42:45","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/customer-zone-how-do-i-login\/"},"modified":"2025-05-27T08:50:22","modified_gmt":"2025-05-27T08:50:22","slug":"customer-zone-how-do-i-login","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-do-i-log-in\/","title":{"rendered":"Customer Zone: How do I log in ?"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;\">This quick guide will take you through the steps of logging into your 1-grid customer zone.<\/span><\/p><\/blockquote>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin: 0px; font-size: 1.17em; text-rendering: optimizelegibility; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong><span style=\"color: #000000;\">Log in to your 1-grid Customer zone.<\/span><\/strong><\/span><\/span><\/h3>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 14px;\"><span style=\"color: #000000;\">Go to<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\">https:\/\/1-grid.com\/client\/clientarea.php<\/a>\u00a0<\/span><\/span><\/li>\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\">\n<div style=\"box-sizing: border-box; font-size: 16px; line-height: 20.8px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif; color: #000000;\">Enter your email address and password you created during your application.<\/span><\/div>\n<\/li>\n<\/ul>\n<div style=\"box-sizing: border-box; font-size: 16px; line-height: 20.8px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\"><span style=\"box-sizing: border-box; font-family: Arial, Helvetica, sans-serif;\" data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090733517\/original\/7vW-fq8UpLOb4NabiL5MzG31J2DWhL235g.png?1675143168\" alt=\"1-Grid Customer Zone Login\" width=\"360\" height=\"305\" data-attachment=\"[object Object]\" data-id=\"33090733517\" \/><\/span><\/a><\/div>\n<h1><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><strong>Reset your 1-grid Customer Zone password.<\/strong><\/span><\/h1>\n<p><span style=\"font-family: Helvetica, sans-serif; font-size: 16px; color: #000000;\"><strong>Step 1.<\/strong> Lost passwords can be retrieved by clicking the <strong>forgot password <\/strong>option.<\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090738149\/original\/bqwf6NYPe95A9E5MneEglHUp8FO0aqPZ0A.png?1675149239\" alt=\"1-Grid Forgot Password\" width=\"385\" height=\"315\" data-id=\"33090738149\" \/><\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: Helvetica, sans-serif; color: #000000;\"><strong>Step 2.<\/strong> Enter your email address used during application and click <strong>submit<\/strong>.<\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090738205\/original\/iU9VUOrM9oW9oewmO8eqJX8WCvHf2OfJ9A.png?1675149319\" alt=\"1-Grid Lost Password\" width=\"420\" height=\"271\" data-id=\"33090738205\" \/><\/p>\n<p><span style=\"font-size: 16px; font-family: Helvetica, sans-serif; color: #000000;\"><strong>Step 3.<\/strong> Enter your security questions answer should you have set one and click <strong>submit.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\"> <img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090738340\/original\/iWYI3isW1nqsK398v0RgBqkkBKfl7bYoXQ.png?1675149486\" width=\"405\" height=\"264\" data-id=\"33090738340\" \/><\/span><\/p>\n<p><span style=\"font-size: 16px; font-family: Helvetica, sans-serif; color: #000000;\"><strong>Step 4.<\/strong> You will then receive a reset password link in your mailbox<strong>.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090738723\/original\/zLZvjU0IVM6TSHanjhiLEFkM7kpFZpr0_Q.png?1675149839\" alt=\"1-Grid Lost Password Reset\" width=\"384\" height=\"203\" data-attachment=\"[object Object]\" data-id=\"33090738723\" \/><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This quick guide will take you through the steps of logging into your 1-grid customer zone. Log in to your 1-grid Customer zone. Go to https:\/\/1-grid.com\/client\/clientarea.php\u00a0 Enter your email address and password you created during your application. Reset your 1-grid Customer Zone password. Step 1. Lost passwords can be retrieved&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9],"ht-kb-tag":[261,263,1288,480,585,660,889,1024,1161,1165],"class_list":["post-24583","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer-zone","ht_kb_tag-customer","ht_kb_tag-customer-zone","ht_kb_tag-forgot","ht_kb_tag-how-to","ht_kb_tag-login","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-section","ht_kb_tag-to","ht_kb_tag-your","ht_kb_tag-zone"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Zone: How do I log in ? - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This quick guide will take you through the steps of logging into your 1-grid customer zone. 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