{"id":24584,"date":"2022-02-02T14:42:45","date_gmt":"2022-02-02T14:42:45","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/customer-zone-how-to-upgrade-your-hosting-package\/"},"modified":"2023-08-30T12:10:11","modified_gmt":"2023-08-30T12:10:11","slug":"customer-zone-how-to-upgrade-your-hosting-package","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-upgrade-your-hosting-package\/","title":{"rendered":"Customer Zone: How to upgrade your hosting package?"},"content":{"rendered":"<blockquote style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word;\" data-identifyelement=\"195\"><p><span style=\"color: #000000;\">This quick guide will take you through the steps of upgrading your<\/span> <a href=\"https:\/\/1-grid.com\/web-hosting-cpanel\/\">cPanel web hosting<\/a> <span style=\"color: #000000;\">account via the customer zone.<\/span><\/p><\/blockquote>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin: 0px; font-size: 1.17em; text-rendering: optimizelegibility; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fefefe;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Login to your 1-grid <strong>Customer zone<\/strong>.<\/span><\/span><\/h3>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; list-style: outside disc; line-height: 17px; color: #333333; font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #fefefe;\">\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"box-sizing: border-box; font-size: 14px;\"><span style=\"color: #000000;\">Go to<\/span> <a style=\"box-sizing: border-box; background-color: transparent; color: #00c1dc; text-decoration: none; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\">https:\/\/1-grid.com\/client\/clientarea.php<\/a>\u00a0<\/span><\/li>\n<li style=\"box-sizing: border-box; line-height: 20.8px; font-size: 16px !important; margin: 0px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\"><span style=\"box-sizing: border-box; font-size: 14px; color: #000000;\">Enter your \u00a0registered email address and password you created when signing up.<\/span><\/li>\n<\/ul>\n<p><span style=\"box-sizing: border-box; font-size: 14px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33094038921\/original\/N3p9F4fMs91Y7ECXm-ykwoK5GRihM-V06w.png?1680511768\" width=\"342\" height=\"279\" data-attachment=\"[object Object]\" data-id=\"33094038921\" data-identifyelement=\"492\" \/><\/span><\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Click on <strong>Services<\/strong>.<\/span><\/span><\/h3>\n<p><span style=\"box-sizing: border-box; font-size: 24px;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33094050302\/original\/uuC0ab6PDtA18XfU9FuziJmPXvrL_QgTLQ.png?1680521511\" width=\"489\" height=\"175\" data-id=\"33094050302\" \/><\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Click <strong>Manage Product\u00a0<\/strong>on the relevant service.<\/span><\/span><\/h3>\n<p><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 694px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038609553\/original\/P_E9GZLJWO08AaA-K_QndMl56120fZ6jog.png?1584969242\" data-id=\"33038609438\" \/><\/span><\/p>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><\/h3>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Click<strong>\u00a0U<\/strong><strong>pgrade \/Downgrade.<\/strong><\/span><\/span><\/h3>\n<p><span style=\"box-sizing: border-box; font-size: 24px;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33094517937\/original\/YbXhphNBOaOi_Wx2bZME4eYE5gY4wZWHqQ.png?1681290498\" width=\"225\" height=\"405\" data-id=\"33094517937\" \/><\/strong><\/span><\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 5<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Choose Upgrade package.<\/span><\/span><\/h3>\n<p><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 538px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038609883\/original\/dhTHtsn-zxlJs6xaUUJOSyNKl5Nwoe5tgw.png?1584969558\" height=\"309\" data-id=\"33038609862\" \/><\/span><\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3 style=\"box-sizing: border-box; font-family: Tahoma, Verdana, Segoe, sans-serif; font-weight: 400; line-height: 30.625px; color: #333333; margin-bottom: 0px; margin-left: 0px; font-size: 1.17em; text-align: start; text-indent: 0px;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 6<\/strong><\/span><span style=\"box-sizing: border-box; font-size: 24px;\">&#8211;<\/span><span style=\"box-sizing: border-box; font-size: 24px;\">\u00a0Choose payment and complete order.<\/span><\/span><\/h3>\n<p><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered aligncenter\" style=\"width: 540px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33038610169\/original\/u9KMJ3uCOx3RUzyv-fZz4_wJL7Rx83-u7w.png?1584969755\" height=\"378\" data-id=\"33038610098\" \/><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>TIP:<\/strong> Upgrade order will only activate once the invoice is marked as paid. We recommend using<\/span> <a href=\"https:\/\/1-grid.com\/knowledge\/how-to-update-credit-card-details\/\" target=\"_blank\" rel=\"noreferrer noopener\">credit card<\/a>, <a href=\"https:\/\/1-grid.com\/knowledge\/paying-invoices-with-instant-eft\/\" target=\"_blank\" rel=\"noreferrer noopener\">instant EFT<\/a> or <a href=\"https:\/\/1-grid.com\/knowledge\/paying-invoices-with-snapscan\/\" target=\"_blank\" rel=\"noreferrer noopener\">Snapscan\u00a0<\/a><span style=\"color: #000000;\">if you would like the upgrade to activate immediately.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This quick guide will take you through the steps of upgrading your cPanel web hosting account via the customer zone. Step 1&#8211;\u00a0Login to your 1-grid Customer zone. Go to https:\/\/1-grid.com\/client\/clientarea.php\u00a0 Enter your \u00a0registered email address and password you created when signing up. Step 2&#8211;\u00a0Click on Services. Step 3&#8211;\u00a0Click Manage Product\u00a0on&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1179],"ht-kb-tag":[180,263,470,480,660,715,1074],"class_list":["post-24584","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-my-account","ht_kb_tag-change","ht_kb_tag-customer-zone","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-package","ht_kb_tag-upgrade"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Zone: How to upgrade your hosting package? -<\/title>\n<meta name=\"description\" content=\"This quick guide will take you through the steps of upgrading your cPanel web hosting account via the customer zone.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Zone: How to upgrade your hosting package? 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