{"id":24605,"date":"2025-10-24T07:34:00","date_gmt":"2025-10-24T07:34:00","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/paying-invoices-with-instant-eft\/"},"modified":"2025-10-24T07:34:02","modified_gmt":"2025-10-24T07:34:02","slug":"paying-invoices-with-instant-eft","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-instant-eft\/","title":{"rendered":"Paying Your Invoices with Instant EFT (via PayFast)\u00a0"},"content":{"rendered":"\n<p>At 1-grid, we know how important it is to keep your <a href=\"https:\/\/1grid.co.za\/hosting\/\"><strong>hosting<\/strong><\/a>, <a href=\"https:\/\/1grid.co.za\/professional-email\/\"><strong>email<\/strong><\/a>, and <a href=\"https:\/\/1grid.co.za\/domains\/domain-name-registration\/\"><strong>domain<\/strong><\/a> services running without interruption. That\u2019s why we\u2019ve partnered with <a href=\"https:\/\/payfast.io\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PayFast<\/strong><\/a> to make paying your<a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\"> <\/a><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\">invoices<\/a> <\/strong>simple, secure, and instant with <strong>Instant EFT, <\/strong><a href=\"https:\/\/www.mastercard.co.za\/en-za\/personal\/get-started\/masterpass.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Masterpass<\/strong><\/a><strong> <\/strong>and <a href=\"https:\/\/www.zapper.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Zapper<\/strong><\/a>, a trusted method for customers who prefer to pay directly from their bank account without using a<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-credit-card\/\" target=\"_blank\" rel=\"noreferrer noopener\">credit card<\/a><\/strong>.\u00a0<\/p>\n\n\n\n<p>Instant EFT gives you the convenience of <strong>real-time payment confirmation<\/strong>, ensuring your invoices are processed immediately and your services remain active.&nbsp;<\/p>\n\n\n\n<p>This guide will take you through everything you need to know about instant EFT payments with 1-grid, the benefits of paying using this method, and a step-by-step guide on how to make payment via your Customer Zone.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-67.png\" alt=\"\" class=\"wp-image-33908\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">What Is an Instant EFT Payment via PayFast?\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">Benefits of Paying via Instant EFT (PayFast)\u00a0<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-immediate-payment-confirmation\">Immediate Payment Confirmation<\/a><\/li><li class=\"\"><a href=\"#htoc-bank-level-security\">Bank-level Security\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-111\">No Card Required<\/a><\/li><li class=\"\"><a href=\"#htoc-no-proof-of-payment-needed1\">No Proof of Payment Needed<\/a><\/li><li class=\"\"><a href=\"#htoc-seamless-experience1\">Seamless Experience\u00a0<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-11\">Instant EFT Payment Options Available\u00a0<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-credit-amp-cheque-card-via-payfast\">Credit &amp; Cheque Card (via PayFast)\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-samsung-pay\">Samsung Pay\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-instant-eft-via-payfast\">Instant EFT (via PayFast)\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-capitec-pay\">Capitec Pay\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-snapscan\">SnapScan\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-zapper\">Zapper\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-bank-qr-code-apps\">Bank QR Code Apps\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-scan-to-pay-powered-by-ukheshe\">Scan to Pay (powered by Ukheshe)\u00a0<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-1111\">Why Debit Order Is the Recommended and Preferred Option\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111\">How to Update Your Payment Method via the Customer Zone<\/a><\/li><li class=\"\"><a href=\"#htoc-111111\">How to Pay Your Invoice with Instant EFT via Customer Zone\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">Security and Transparency\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111\">When to Contact 1-grid Billing Support\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111\">FAQs\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111\">Additional Resources\u00a0<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>What Is an Instant EFT Payment via PayFast?\u00a0<\/strong><\/h2>\n\n\n\n<p>An <strong>Instant EFT via PayFast<\/strong> allows you to make an immediate electronic funds transfer directly from your bank account without waiting for manual clearance. It connects securely to your bank through <a href=\"https:\/\/payfast.io\/\"><strong>PayFast\u2019s<\/strong><\/a> <strong>bank-level encryption<\/strong>, so payments reflect instantly and safely.\u00a0<\/p>\n\n\n\n<p><strong>How It Works:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-you-log-in-to-your-bank-through-payfast-s-secure-portal\">You log in to your bank through PayFast\u2019s secure portal.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-approve-the-payment-with-your-usual-online-banking-details-or-app-authentication\">You approve the payment with your usual online banking details or app authentication.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-payment-reflects-in-real-time-so-no-proof-of-payment-is-needed\">The payment reflects in real-time, so no proof of payment is needed.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Supported Banks:<\/strong>\u00a0<br><br>PayFast supports <strong>major South African banks<\/strong>, including\u00a0Absa, Capitec, FNB, Nedbank, Standard Bank, TymeBank, and Investec.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Benefits of Paying via Instant EFT (PayFast)\u00a0<\/strong><\/h2>\n\n\n\n<p>Instant EFT combines speed, convenience, and security, making it an all-in-one trusted payment method.&nbsp;<\/p>\n\n\n\n<p><strong>Here\u2019s why many customers love using Instant EFT:<\/strong>&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-immediate-payment-confirmation\"><strong>Immediate Payment Confirmation<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-services-stay-active-without-delay\">Services stay active without delay.\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-bank-level-security\"><strong>Bank-level Security<\/strong>\u00a0<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-transactions-are-encrypted-and-verified-through-your-bank\">Transactions are encrypted and verified through your bank.\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-111\"><strong>No Card Required<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-pay-directly-from-your-account-making-it-ideal-if-you-don-t-use-credit-cards\">Pay directly from your account, making it ideal if you don\u2019t use credit cards.\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-no-proof-of-payment-needed1\"><strong>No Proof of Payment Needed<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-payment-confirmation-is-automatic-and-sent-to-your-email\">Payment confirmation is automatic and sent to your email.\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"htoc-seamless-experience1\"><strong>Seamless Experience<\/strong>\u00a0<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-no-manual-eft-details-no-human-error-just-instant-payment-processing\">No manual EFT details, no human error; just instant payment processing.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11\"><strong>Instant EFT Payment Options Available\u00a0<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-credit-amp-cheque-card-via-payfast\"><a href=\"https:\/\/payfast.io\/features\/payment-methods\/credit-cheque-cards\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Credit &amp; Cheque Card (via PayFast)<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>Pay instantly using your Visa or Mastercard. Transactions are secured with 3D Secure and encryption, giving you real-time confirmation and avoiding manual EFT delays.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-samsung-pay\"><a href=\"https:\/\/www.samsung.com\/za\/samsung-pay\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Samsung Pay<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>A mobile wallet option that lets you tap-to-pay securely using your Samsung phone. Payments are authenticated via biometrics or PIN, making checkout fast and seamless.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-instant-eft-via-payfast\"><a href=\"https:\/\/payfast.io\/features\/payment-methods\/instant-eft\/#:~:text=Instant%20EFT%20by%20Payfast%20allows,Available%20on%20Aggregator%20only.\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Instant EFT (via PayFast)<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>Bank-to-bank transfer that clears immediately. You log into your bank through a secure gateway, authorise the payment, and the funds reflect instantly, meaning no manual proof of payment is needed.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-capitec-pay\"><a href=\"https:\/\/www.capitecbank.co.za\/personal\/transact\/capitec-pay\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Capitec Pay<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>Specifically for Capitec Bank users. Initiate the payment through Capitec\u2019s banking app via PayFast\u2019s Instant EFT interface, with immediate confirmation and convenience.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-snapscan\"><a href=\"https:\/\/www.snapscan.co.za\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SnapScan<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>A QR-based mobile payment method. You scan a payment QR code from your invoice using the SnapScan app, confirm the amount, and complete the payment instantly.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-zapper\"><a href=\"https:\/\/www.zapper.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Zapper<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>Another QR-based mobile wallet. You scan the Zapper QR code via the app, confirm payment details, and funds are transferred immediately, similar to SnapScan.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-bank-qr-code-apps\"><a href=\"https:\/\/www.google.com\/search?q=Bank+QR+Code+Apps&amp;sca_esv=fbaa7d3b9c35fdd6&amp;rlz=1C1GCEU_enZA1059ZA1063&amp;sxsrf=AE3TifMk1VezzrwFF1_dT0VBh1AE50gj0w%3A1761043302391&amp;ei=ZmP3aLfXF7y_hbIPiLKLkAI&amp;ved=0ahUKEwi3ouTDjbWQAxW8X0EAHQjZAiIQ4dUDCBE&amp;uact=5&amp;oq=Bank+QR+Code+Apps&amp;gs_lp=Egxnd3Mtd2l6LXNlcnAiEUJhbmsgUVIgQ29kZSBBcHBzSJwBUABYAHAAeAGQAQCYAQCgAQCqAQC4AQPIAQD4AQL4AQGYAgCgAgCYAwDiAwUSATEgQJIHAKAHALIHALgHAMIHAMgHAA&amp;sclient=gws-wiz-serp\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Bank QR Code Apps<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>Many banks offer built-in QR scanning features in their apps. When PayFast provides a QR code, you can use your bank\u2019s app to scan it and pay directly without leaving the app.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-scan-to-pay-powered-by-ukheshe\"><a href=\"https:\/\/www.scantopay.io\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scan to Pay (powered by Ukheshe)<\/strong><\/a>\u00a0<\/h3>\n\n\n\n<p>This method uses Ukheshe\u2019s payment infrastructure to allow QR code-based payments. You scan a generated QR code from your invoice and complete the transaction securely inside the Ukheshe-enabled interface.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>Why Debit Order Is the Recommended and Preferred Option\u00a0<\/strong><\/h2>\n\n\n\n<p>It&#8217;s more than just convenient; it\u2019s a smart, secure, and stress-free way to keep your services active while simplifying your billing, building <strong>trust<\/strong>, <strong>reliability<\/strong>, and <strong>financial confidence<\/strong>.\u00a0<\/p>\n\n\n\n<p>While paying your invoices with instant EFT via PayFast is quick and reliable, <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\">debit order<\/a><\/strong> remains the most recommended method for recurring services like hosting, domain renewals, and business email accounts.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111\"><strong>How to Update Your Payment Method via the Customer Zone<\/strong><\/h2>\n\n\n\n<p>Follow these simple steps to <a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-update-my-payment-method\/\"><strong>update your payment method<\/strong><\/a>:<\/p>\n\n\n\n<p>1. <strong>Log in<\/strong>\u00a0to your\u00a0<strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\">1-grid Customer Zone<\/a><\/strong>.<br>2. <strong>Click<\/strong>\u00a0on\u00a0<strong>Update<\/strong>\u00a0in the\u00a0<strong>Your Info<\/strong>\u00a0section.<br>3. <strong>Select<\/strong> <strong>Instant EFT, Masterpass &amp; Zapper (Via Payfast)<\/strong> under <strong>Payment Method<\/strong> in your <strong>My Details<\/strong> section.\u00a0\u00a0<br>4. <strong>Click<\/strong>\u00a0on\u00a0<strong>Save Changes<\/strong>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111\"><strong>How to Pay Your Invoice with Instant EFT via Customer Zone\u00a0<\/strong><\/h2>\n\n\n\n<p>To make a quick instant payment using Instant EFT:\u00a0<\/p>\n\n\n\n<p>1. <strong>Log in<\/strong> to your <strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\">1-grid Customer Zone<\/a><\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-1.png\" alt=\"\" class=\"wp-image-33600\"\/><\/figure>\n<\/div>\n\n\n<p>2. <strong>Click<\/strong> on <strong>Billing \u2192 My Invoices<\/strong>.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-6-1.png\" alt=\"\" class=\"wp-image-33904\"\/><\/figure>\n<\/div>\n\n\n<p>3. <strong>Locate<\/strong> the<strong> Unpaid<\/strong> invoice and <strong>click<\/strong> on it to <strong>open it<\/strong>.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-8-1.png\" alt=\"\" class=\"wp-image-33903\"\/><\/figure>\n<\/div>\n\n\n<p>4. Make sure that <strong><strong>Instant EFT, Masterpass &amp; Zapper (Via PayFast)<\/strong><\/strong> is selected under <strong>Payment Method<\/strong> and <strong>Pay Now<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-53.png\" alt=\"\" class=\"wp-image-33911\"\/><\/figure>\n<\/div>\n\n\n<p>6. You\u2019ll be redirected to the secure <strong>PayFast portal<\/strong>.\u00a0<br><br>7. <strong>Select <\/strong>your <strong>preferred instant payment option <\/strong>and<strong> follow<\/strong> the <strong>3D Secure prompts<\/strong> and your <strong>bank&#8217;s process<\/strong>, where applicable.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-54.png\" alt=\"\" class=\"wp-image-33910\"\/><\/figure>\n<\/div>\n\n\n<p>8. Once completed, you\u2019ll receive instant payment confirmation via email.\u00a0<\/p>\n\n\n\n<p>Your account will be updated immediately, and your services will remain active.\u00a0<\/p>\n\n\n\n<p><strong>TIP:<\/strong> Always double-check that your account has sufficient funds to avoid failed transactions or <a href=\"https:\/\/1grid.co.za\/knowledge\/suspensions\/\"><strong>service suspensions<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong><strong>Security and Transparency\u00a0<\/strong><\/strong><\/h2>\n\n\n\n<p>At 1-grid, we prioritise <strong>trust, transparency, and data protection<\/strong>. Every transaction made through PayFast\u2019s Instant EFT is processed using <strong>SSL encryption<\/strong>, ensuring your credentials and payment details remain confidential.&nbsp;<\/p>\n\n\n\n<p><strong>Security Best Practices:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-always-check-that-you-re-on-the-official-payfast-domain-https-www-payfast-co-za\">Always check that you\u2019re on the <strong>official PayFast domain <\/strong>(<a href=\"https:\/\/payment.payfast.io\/eng\/process\/payment\/\"><strong>https:\/\/payment.payfast.io\/eng\/process\/payment\/<\/strong><\/a>).\u00a0<\/li>\n\n\n\n<li id=\"htoc-never-share-your-banking-passwords-otps-or-personal-details\">Never share your banking <strong>passwords<\/strong>, <strong>OTPs<\/strong>, or <strong>personal details<\/strong>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-make-payments-only-via-your-1-grid-customer-zone-or-payfast-portal\">Make payments only via your <strong>1-grid Customer Zone<\/strong> or PayFast portal.\u00a0<\/li>\n\n\n\n<li id=\"htoc-keep-your-device-and-browser-updated-for-maximum-protection\">Keep your device and browser up to date for maximum protection.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111\"><strong>When to Contact 1-grid Billing Support\u00a0<\/strong><\/h2>\n\n\n\n<p><strong>Contact our Team:\u00a0\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-if-your-services-have-been-suspended\">You\u2019ve contacted your bank to troubleshoot issues on their end.\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-instant-eft-payment-doesn-t-reflect-within-a-few-minutes\">Your Instant EFT payment doesn\u2019t reflect within a few minutes.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-made-a-payment-to-the-wrong-invoice-or-service\">You made a payment to the wrong invoice or service.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-experience-duplicate-or-failed-transactions\">You experience duplicate or failed transactions.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-re-unsure-if-a-transaction-was-successful\">You\u2019re unsure if a transaction was successful.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-want-help-switching-from-payfast-to-debit-order-after-attempting-to-switch-on-your-end\">You want help switching from PayFast to Debit Order after attempting to switch on your end.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Include the following:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-proof-of-payment-clearly-reflecting-the-date-account-number-amount-and-reference-number-customer-code\">Proof of payment, clearly reflecting the date, account number, amount, and reference number (Customer Code).\u00a0<\/li>\n\n\n\n<li id=\"htoc-111111111\">Screenshot of any error message you are receiving when trying to pay via PayFast&#8217;s portal.<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;<strong>TIP: <\/strong>This helps 1-grid Billing Support get you back online faster.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111\"><strong>FAQs\u00a0<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Is Instant EFT via PayFast safe?<\/strong><\/summary>\n<p id=\"htoc-11111111111111\">Yes, PayFast uses advanced encryption, verified banking channels, and 3D Secure protocols to protect your details.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How long does it take for my payment to reflect<\/strong><\/summary>\n<p id=\"htoc-111111111111111\">Instant EFT payments are reflected immediately, so there&#8217;s no waiting period or proof of payment required.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I use any bank with Instant EFT?<\/strong><\/summary>\n<p id=\"htoc-1111111111111111\">Instant EFT supports all major South African banks, including Absa, FNB, Capitec, Nedbank, Standard Bank, and TymeBank.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What should I do if my payment fails?<\/strong><\/summary>\n<p id=\"htoc-11111111111111111\">Retry using the same method, ensure sufficient funds, or contact your bank. If the issue persists, contact <a href=\"mailto:billing@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>billing@1-grid.com<\/strong><\/a> for help.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I switch to Debit Order later?\u00a0<\/strong><\/summary>\n<p id=\"htoc-111111111111111111\">Absolutely. You can switch to Debit Order at any time from your Customer Zone; it\u2019s our most convenient and reliable option.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111\"><strong>Additional Resources\u00a0<\/strong><\/h2>\n\n\n\n<p id=\"htoc-111111111111\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Everything You Need to Know About Debit Orders at 1-grid\u00a0<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/easy-to-use-payment-methods\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Our Easy-to-Use Payment Methods at 1-grid\u00a0<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-is-my-services-still-suspended-after-the-payment-was-made\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Suspended Status Remains After Payment<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-does-1-grid-send-invoices-at-different-times-of-the-month\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding Invoicing at 1-grid<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/introducing-the-1-grid-android-application\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>The 1-grid Android Application<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111\"><strong><strong>Need Additional Support?\u00a0<\/strong><\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Paying your invoices with Instant EFT via PayFast for your services doesn\u2019t have to cause worry with this easy-to-reference guide. Stuck? Contact our Billing Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At 1-grid, we know how important it is to keep your hosting, email, and domain services running without interruption. That\u2019s why we\u2019ve partnered with PayFast to make paying your invoices simple, secure, and instant with Instant EFT, Masterpass and Zapper, a trusted method for customers who prefer to pay directly&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[6,9,1179],"ht-kb-tag":[137,263,527,1532,539,1531,1534,660,1530,727,1533],"class_list":["post-24605","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing","ht_kb_category-customer-zone","ht_kb_category-my-account","ht_kb_tag-billing","ht_kb_tag-customer-zone","ht_kb_tag-instant-eft","ht_kb_tag-instant-payment","ht_kb_tag-invoice","ht_kb_tag-invoice-payment","ht_kb_tag-masterpass","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-payfast","ht_kb_tag-paying","ht_kb_tag-zapper"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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