{"id":24608,"date":"2022-02-02T14:43:41","date_gmt":"2022-02-02T14:43:41","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/customer-zone-adding-a-sub-account-or-technical-contact\/"},"modified":"2026-03-27T08:50:22","modified_gmt":"2026-03-27T08:50:22","slug":"adding-a-sub-account-or-technical-contact-to-your-1grid-account","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/","title":{"rendered":"Adding a Sub-Account or Technical Contact to Your 1-grid Account"},"content":{"rendered":"\n<p>With 1-grid, adding a&nbsp;sub-account or&nbsp;technical\/support contact&nbsp;keeps your account secure while giving the right people&nbsp;access to logins, support, account functions, technical functions, and management.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>This guide will show you how to&nbsp;add&nbsp;a technical\/support contact to your 1-grid&nbsp;account and&nbsp;invite&nbsp;them&nbsp;as a&nbsp;new user (sub-account)&nbsp;if they need login-level access as well.&nbsp;<\/p>\n\n\n\n<p>This helps you decide the level of access granted to interact with our Support Team and make changes, etc.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-11.png\" alt=\"\" class=\"wp-image-33531\"\/><\/figure>\n\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Quick Links<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-11111\">Steps for Adding a Sub-Account (User) or Technical\/Support Contact<\/a><\/li><li class=\"\"><a href=\"#htoc-111111\">How to Invite a New User for a Sub-Account<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111\"><strong>Steps for Adding a Sub-Account (User) or Technical\/Support Contact<\/strong><\/h2>\n\n\n\n<p>1.&nbsp;<strong>Log in<\/strong> to your <a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Customer Zone<\/strong><\/a>&nbsp;<br>2.&nbsp;<strong>Go to<\/strong> <strong>Contacts \u2192 +New Contact..<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-5.png\" alt=\"\" class=\"wp-image-33520\"\/><\/figure>\n<\/div>\n\n\n<p>3.&nbsp;<strong>Complete<\/strong> the <strong>Add New Contact <\/strong>Section<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1038\" height=\"807\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Add-New-Contact.png\" alt=\"\" class=\"wp-image-33521\" style=\"width:373px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>4. <strong>Navigate<\/strong> to <strong>Email Preferences<\/strong><br>5. <strong>Tick<\/strong> the Applicable <strong>Permissions<\/strong>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"286\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Email-Preferences.png\" alt=\"\" class=\"wp-image-33494\" style=\"width:428px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>6.&nbsp;<strong>Click <\/strong>on <strong>Save Changes<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"277\" height=\"56\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Save-Changes-Button-for-New-Contact.png\" alt=\"\" class=\"wp-image-33522\" style=\"width:169px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><strong>IMPORTANT:<\/strong> When adding a Sub-Account, you need to invite them as a \u201cNew User\u201d under \u201cUser Management\u201d to allow them direct access to your Customer Zone. If this is not actioned, they will not be able to access your Customer Zone without you sharing your own login details, or by granting them direct access to this themselves.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111\"><strong>How to Invite a New User for a Sub-Account<\/strong><\/h2>\n\n\n\n<p>1.&nbsp;Log in to your <a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Customer Zone<\/strong><\/a>&nbsp;<br>2.&nbsp;Go to <strong>Contacts \u2192 +New Contact..<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-5.png\" alt=\"\" class=\"wp-image-33520\"\/><\/figure>\n<\/div>\n\n\n<p>3.&nbsp;<strong>Select User Management<\/strong>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-6.png\" alt=\"\" class=\"wp-image-33526\"\/><\/figure>\n<\/div>\n\n\n<p>4. <strong>Navigate<\/strong> to <strong>Invite New User<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-7.png\" alt=\"\" class=\"wp-image-33525\"\/><\/figure>\n<\/div>\n\n\n<p>5. <strong>Add<\/strong> the Sub-Account&#8217;s <strong>Email Address<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-8.png\" alt=\"\" class=\"wp-image-33524\"\/><\/figure>\n<\/div>\n\n\n<p>6. <strong>Select<\/strong> the Applicable <strong>Permissions<\/strong>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-9.png\" alt=\"\" class=\"wp-image-33523\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"327\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/User-Permissions.png\" alt=\"\" class=\"wp-image-33527\" style=\"width:384px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>7.&nbsp;<strong>Click <\/strong>on <strong>Send Invite<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Copy-of-1-grid-Images-for-KB-Articles-1000-x-600-px-10.png\" alt=\"\" class=\"wp-image-33529\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-managing-existing-sub-accounts-or-technical-support-contacts\"><strong><strong>Before You Move&nbsp;On<\/strong><\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Checklist<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Confirm the contact\u2019s&nbsp;email is&nbsp;correct, especially&nbsp;when inviting them as a new user&nbsp;&nbsp;<\/li>\n\n\n\n<li>Ensure permissions match their role&nbsp;&nbsp;<\/li>\n\n\n\n<li>Inform the contact that they can now contact support, and\/or have gained login access&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>Next Recommended Steps<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Learn more about User Management &amp; Access<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Make sure you <a href=\"https:\/\/1grid.co.za\/knowledge\/knowledge\/understanding-the-difference-technical-contact-vs-sub-account\/\"><strong>understand the difference between each level of access<\/strong><\/a><\/li>\n\n\n\n<li>Make sure your own&nbsp;<strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact details are&nbsp;up-to-date<\/a>&nbsp;<\/strong><\/li>\n\n\n\n<li>Edit permissions\/access anytime in Customer Zone&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">Remove a contact<\/a>&nbsp;<\/strong>if they no longer need&nbsp;permissions or login&nbsp;access&nbsp;<\/li>\n\n\n\n<li>Best practice: Review contacts regularly to ensure&nbsp;they\u2019re<strong>&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\">up to date<\/a>&nbsp;<\/strong><\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Common Mistakes to&nbsp;Avoid&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11\">Adding a contact expecting login access, without&nbsp;inviting them as a \u201cNew User\u201d&nbsp;<\/li>\n\n\n\n<li id=\"htoc-granting-too-many-permissions-especially-if-it-is-not-needed\">Granting too many permissions, especially if they are not needed&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-111\">Using the wrong contact details, or not keeping both your details and&nbsp;additional&nbsp;contacts\u2019 details up to date&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>Empowering Insight&nbsp;<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"300\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/03\/1-grid-Images-for-KB-Articles-1000-x-600-px-1600-x-300-px.png\" alt=\"Empowering Insight\" class=\"wp-image-34464\"\/><\/figure>\n<\/div>\n\n\n<p>You never need to share your password to get&nbsp;help, unless&nbsp;you have explicitly assigned this level of access to another user.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This means adding a technical contact keeps your account secure while enabling&nbsp;collaboration,&nbsp;if&nbsp;no&nbsp;additional&nbsp;access is&nbsp;required&nbsp;to your Customer Zone.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can I add more than one sub-account or technical\/support contact?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-yes-you-can-create-multiple-sub-accounts-or-technical-support-contacts-with-different-permissions\">Yes, you can create multiple sub-accounts or technical\/support contacts with different permissions.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can they log into my account?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-yes-you-can-create-multiple-sub-accounts-or-technical-support-contacts-with-different-permissions1\"><strong>No, this only allows support interaction unless you specifically provide&nbsp;them with&nbsp;your login details yourself.&nbsp;<\/strong><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Can sub-accounts manage billing?<\/strong><\/summary>\n<p id=\"htoc-only-if-the-account-owner-grants-them-billing-permissions\">No, unless explicitly authorised when setting&nbsp;their&nbsp;permissions.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: What happens if my staff changes?<\/strong>&nbsp;<\/summary>\n<p id=\"htoc-remove-the-old-contact-sub-account-and-add-the-new-person-to-keep-support-access-and-permissions-current\"><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\">Remove the old contact\/sub-account<\/a> <\/strong>and add the new person to keep support access and permissions current.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-additional-resources\"><strong>Additional Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-verify-your-1grid-account-for-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Verify Your 1-grid Account for Support<\/a>&nbsp;&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-update-my-profile-security-question\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Zone: How to Update My Profile Security Question<\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-a-security-question\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Update My Security Question<\/a>&nbsp;&nbsp;&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-do-i-log-in\/\" target=\"_blank\" rel=\"noreferrer noopener\">Steps to Assist with Logging In to Your Customer Zone<\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-recover-a-lost-1-grid-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">Recovering a Lost 1-grid Customer Zone Password<\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-to-recover-a-lost-1-grid-password\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-unauthorised-customers-from-accessing-1grid-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preventing Unauthorised Customers from Accessing 1-grid Support<\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">Deleting a Sub-Account or Technical Contact from Your 1-grid Account <\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Keep Your 1-grid Account Details Up to Date<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Adding a technical\/support contact&nbsp;or assigning one as a new user under a sub-account&nbsp;does not have to feel complicated with this easy-to-use how-to guide.&nbsp;Stuck?&nbsp;Check out our&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scope of Support<\/strong><\/a>, and then contact our Support Team for&nbsp;further&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see&nbsp;how we can help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With 1-grid, adding a&nbsp;sub-account or&nbsp;technical\/support contact&nbsp;keeps your account secure while giving the right people&nbsp;access to logins, support, account functions, technical functions, and management.&nbsp;&nbsp;&nbsp; This guide will show you how to&nbsp;add&nbsp;a technical\/support contact to your 1-grid&nbsp;account and&nbsp;invite&nbsp;them&nbsp;as a&nbsp;new user (sub-account)&nbsp;if they need login-level access as well.&nbsp; This helps you decide the&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9,1179],"ht-kb-tag":[1458,1452,65,1456,1455,227,247,263,480,481,660,668,972,1453,995,1454,1090],"class_list":["post-24608","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer-zone","ht_kb_category-my-account","ht_kb_tag-account-management","ht_kb_tag-account-security","ht_kb_tag-add","ht_kb_tag-call-support","ht_kb_tag-chat-support","ht_kb_tag-contact","ht_kb_tag-create","ht_kb_tag-customer-zone","ht_kb_tag-how-to","ht_kb_tag-how-to-add","ht_kb_tag-my-account-and-customer-zone","ht_kb_tag-new","ht_kb_tag-sub-account","ht_kb_tag-support-process","ht_kb_tag-technical","ht_kb_tag-ticket-support","ht_kb_tag-verification"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/\" \/>\n<meta property=\"og:site_name\" content=\"1-grid Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1grid.co.za\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-27T08:50:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-11.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@1grid_hosting\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/\",\"name\":\"Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\"},\"datePublished\":\"2022-02-02T14:43:41+00:00\",\"dateModified\":\"2026-03-27T08:50:22+00:00\",\"description\":\"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.\",\"breadcrumb\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/1grid.co.za\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Adding a Sub-Account or Technical Contact to Your 1-grid Account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"contentUrl\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"width\":100,\"height\":100,\"caption\":\"1-Grid Domain Hosting Knowledge Base\"},\"image\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/1grid.co.za\/\",\"https:\/\/twitter.com\/1grid_hosting\",\"https:\/\/www.instagram.com\/1grid_hosting\/\",\"https:\/\/za.linkedin.com\/company\/1-grid\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base","description":"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base","og_description":"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.","og_url":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/","og_site_name":"1-grid Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/1grid.co.za\/","article_modified_time":"2026-03-27T08:50:22+00:00","og_image":[{"url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-11.png"}],"twitter_card":"summary_large_image","twitter_site":"@1grid_hosting","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/","url":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/","name":"Adding a Sub-Account or Technical Contact to Your 1-grid Account - 1-grid Knowledge Base","isPartOf":{"@id":"https:\/\/1grid.co.za\/knowledge\/#website"},"datePublished":"2022-02-02T14:43:41+00:00","dateModified":"2026-03-27T08:50:22+00:00","description":"Adding a Sub-Account or Technical Contact to Your 1-grid Account is easy. Manage access, set permissions, and keep your account secure.","breadcrumb":{"@id":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/1grid.co.za\/knowledge\/"},{"@type":"ListItem","position":2,"name":"Adding a Sub-Account or Technical Contact to Your 1-grid Account"}]},{"@type":"WebSite","@id":"https:\/\/1grid.co.za\/knowledge\/#website","url":"https:\/\/1grid.co.za\/knowledge\/","name":"1-Grid Domain Hosting Knowledge Base","description":"","publisher":{"@id":"https:\/\/1grid.co.za\/knowledge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/1grid.co.za\/knowledge\/#organization","name":"1-Grid Domain Hosting Knowledge Base","url":"https:\/\/1grid.co.za\/knowledge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/","url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","contentUrl":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","width":100,"height":100,"caption":"1-Grid Domain Hosting Knowledge Base"},"image":{"@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/1grid.co.za\/","https:\/\/twitter.com\/1grid_hosting","https:\/\/www.instagram.com\/1grid_hosting\/","https:\/\/za.linkedin.com\/company\/1-grid"]}]}},"_links":{"self":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/comments?post=24608"}],"version-history":[{"count":13,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24608\/revisions"}],"predecessor-version":[{"id":34586,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/24608\/revisions\/34586"}],"wp:attachment":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/media?parent=24608"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-category?post=24608"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-tag?post=24608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}