{"id":24628,"date":"2022-02-02T14:44:38","date_gmt":"2022-02-02T14:44:38","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/website-builder-how-to-reset-your-website\/"},"modified":"2023-08-30T13:41:40","modified_gmt":"2023-08-30T13:41:40","slug":"website-builder-how-to-reset-your-website","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/website-builder-how-to-reset-your-website\/","title":{"rendered":"Website Builder: How to reset your website"},"content":{"rendered":"<blockquote><p><span lang=\"EN-US\" style=\"color: #000000;\" data-contrast=\"auto\">This guide will take you through the steps of resetting your Website Builder to its default. This action cannot be undone and there are no backups to restore what you had. This reset option only reset what you\u2019ve built and does not impact any email content.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/blockquote>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 18px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1\u00a0<\/strong>&#8211; Login to Website Builder<\/span><\/span><\/p>\n<ul style=\"box-sizing: border-box; margin: 8px 0px 4px; padding: 0px 0px 0px 40px; line-height: 17px; list-style: disc; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<li style=\"box-sizing: border-box; font-size: 13px; line-height: 18px; margin: 0px; word-break: normal; overflow-wrap: break-word;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">Please see our guide here on how to login to <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" href=\"https:\/\/1-grid.com\/knowledge\/website-builder-how-do-i-login\/\" target=\"_blank\" rel=\"noreferrer noopener\">Website Builder from your Customer Zone.<\/a><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2\u00a0<\/strong>&#8211; Click on Login again on the start page<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33093946993\/original\/2_AusPIe-UNjQNFc6sUA5bTr1pkdMTDALQ.png?1680265962\" width=\"391\" height=\"224\" data-id=\"33093946993\" \/><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3<\/strong> &#8211; Click on <strong>Settings<\/strong>.<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-shadow aligncenter\" style=\"box-sizing: border-box; border: 0px; max-width: 100%; box-shadow: rgba(0, 0, 0, 0.12) 0px 1px 3px, rgba(0, 0, 0, 0.16) 0px 1px 1px 1px; cursor: pointer; width: 543px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039731916\/original\/jqllw27mk-YC_oro13w9KpzrCAmO37toLA.png?1587475205\" height=\"365\" data-attachment=\"[object Object]\" data-id=\"33039731916\" \/><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 4<\/strong> &#8211; Click on <strong>Reset<\/strong>.<\/span><\/span><\/p>\n<p><span lang=\"EN-US\" data-contrast=\"auto\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 449px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039732234\/original\/uaRcxMTzP4oWXpJT3hrufLFVLIgQb4JjWw.png?1587475508\" height=\"340\" data-id=\"33039732133\" \/><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 5<\/strong> &#8211; Review warning and confirm.<\/span><\/span><\/p>\n<ul>\n<li style=\"box-sizing: border-box; margin-bottom: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><span style=\"color: #333333; font-family: Roboto, 'Helvetica Neue', Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fafafa; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">You will lose all content that you have placed on your site other than uploaded images.<\/span>\u00a0<\/span><\/span><\/li>\n<li style=\"box-sizing: border-box; margin-bottom: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: #183247; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;\"><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><span style=\"color: #333333; font-family: Roboto, 'Helvetica Neue', Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fafafa; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Your domain settings will remain in place, and you will not lose any of your blog or store settings, posts and products, or menu items.<\/span>\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span lang=\"EN-US\" data-contrast=\"auto\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-shadow fr-bordered aligncenter\" style=\"width: 572px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039732316\/original\/X3S3BdhRlGtzn9IwU-8Xp18TGCV0Dx-msg.png?1587475606\" height=\"321\" data-id=\"33039732200\" \/><\/span><\/p>\n<hr \/>\n","protected":false},"excerpt":{"rendered":"<p>This guide will take you through the steps of resetting your Website Builder to its default. This action cannot be undone and there are no backups to restore what you had. This reset option only reset what you\u2019ve built and does not impact any email content.\u00a0 \u00a0 Step 1\u00a0&#8211; Login&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[11],"ht-kb-tag":[304,480,847,1112,1113],"class_list":["post-24628","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-diy-website-builder","ht_kb_tag-diy-website-builder","ht_kb_tag-how-to","ht_kb_tag-reset","ht_kb_tag-website","ht_kb_tag-website-builder"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Website Builder: How to reset your website -<\/title>\n<meta name=\"description\" content=\"This guide will take you through the steps of resetting your Website Builder to its default. 1-grid Knowledge Base 1-grid Knowledge Base\" \/>\n<meta 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