{"id":24647,"date":"2022-02-02T14:45:40","date_gmt":"2022-02-02T14:45:40","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/website-builder-importing-products-from-a-csv-file\/"},"modified":"2023-03-31T12:33:26","modified_gmt":"2023-03-31T12:33:26","slug":"website-builder-importing-products-from-a-csv-file","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/website-builder-importing-products-from-a-csv-file\/","title":{"rendered":"Website Builder: Importing products from a CSV file"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-black-color has-text-color\">This article provides you with steps to importing your products from a CSV file.<\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"470\"><span style=\"box-sizing: border-box; font-size: 18px;\" data-identifyelement=\"471\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"472\">Step 1&nbsp;<\/strong>&#8211; Login to Website Builder<\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span data-identifyelement=\"475\" style=\"box-sizing: border-box;\">Please see our guide here on how to log in to <a style=\"box-sizing: border-box; background-color: transparent; color: #2c5cc5; text-decoration: none;\" rel=\"noreferrer noopener\" data-identifyelement=\"476\" href=\"https:\/\/1-grid.com\/knowledge\/website-builder-how-do-i-login\/\" target=\"_blank\">Website Builder from your Customer Zone.<\/a><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"478\">&nbsp;<\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"481\">&nbsp;<\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"484\"><span style=\"box-sizing: border-box; font-size: 18px;\" data-identifyelement=\"485\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"486\">Step 2&nbsp;<\/strong>&#8211; Click on <strong style=\"box-sizing: border-box; font-weight: bold;\">Login&nbsp;<\/strong>again on the start page.<\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span data-identifyelement=\"488\" style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33093946993\/original\/2_AusPIe-UNjQNFc6sUA5bTr1pkdMTDALQ.png?1680265962\" alt=\"\" width=\"420\" height=\"240\"\/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\">&nbsp;<\/span><\/span><\/span><\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\">\u00a0<\/span><\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"484\"><span style=\"box-sizing: border-box; font-size: 18px;\" data-identifyelement=\"485\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"486\">Step 3&nbsp;<\/strong>&#8211; Click on Site Editor &gt; &nbsp;<strong style=\"box-sizing: border-box; font-weight: bold;\">Store<\/strong><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"387\" src=\"https:\/\/1-grid.com\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-1024x387.png\" alt=\"\" class=\"wp-image-31197\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-1024x387.png 1024w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-300x113.png 300w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-768x290.png 768w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-50x19.png 50w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-60x23.png 60w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg-100x38.png 100w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/02\/MYOvhUv1xGOxXn53zaHAflEStQGH6MsZtg.png 1181w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><\/span><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box;\" data-identifyelement=\"484\"><span style=\"box-sizing: border-box; font-size: 18px;\" data-identifyelement=\"485\"><strong style=\"box-sizing: border-box; font-weight: bold;\" data-identifyelement=\"486\">Step 4&nbsp;<\/strong>&#8211; Click on <strong>Product Import<\/strong><\/span><\/span><\/span><\/span><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><span style=\"box-sizing: border-box; color: #000000;\"><span style=\"box-sizing: border-box;\"><span data-identifyelement=\"484\" style=\"box-sizing: border-box;\"><span data-identifyelement=\"485\" style=\"box-sizing: border-box; font-size: 14px;\">Choose a CVS file from your local computer to upload.<\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039987494\/original\/4pOcDBPeuscjHTGYq-8k40iBjZGwqiR1Fw.png?1588058954\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<p><span style=\"box-sizing: border-box; font-family: Helvetica, sans-serif;\"><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-size: 18px;\"><strong>Notes about this feature:<\/strong><\/span><\/h3>\n\n\n\n<div style=\"box-sizing: border-box; padding-left: 30px; color: #676767; font-family: 'Helvetica Neue', Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;\">\n<ul style=\"box-sizing: border-box; list-style: outside disc; margin: 20px 0px 20px 20px; padding: 0px 0px 0px 20px;\">\n<li><span style=\"font-family: Helvetica, sans-serif; font-size: 14px; color: #000000;\">The first row in the CSV is reserved for the header columns. These must be in the correct order and spelled correctly.<\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">The file must be saved in CSV format (.csv).<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">The main product &#8216;Handle&#8217; (which contains all of the product information, title, long description etc.) must appear in the CSV before any of its variation rows.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">For each group of product &#8216;Handle&#8217;, the import will update product if handle exists already or create new if handle has not been imported previously.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">SKU&#8217;s must be unique. So creating a new product with an existing SKU will result in the import producing an error.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">Images must have a valid URL.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">&#8216;Tags&#8217;, &#8216;Option Names&#8217; and &#8216;Option Values&#8217; must be separated by semicolons.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Helvetica,sans-serif;\">&#8216;Visible&#8217;, &#8216;Stock Track&#8217; and &#8216;Stock Unlimited&#8217; have to be set to &#8216;yes&#8217; or &#8216;no&#8217;.<\/span><\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica, sans-serif; font-size: 14px; color: #000000;\">&#8216;Option Values&#8217; and &#8216;Option Names&#8217; must have the same amount of entries.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; font-size: 14px; color: #000000;\"><strong>TIP: <\/strong>To see example CVS file please download the file below.<br><\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with steps to importing your products from a CSV file. Step 1&nbsp;&#8211; Login to Website Builder &nbsp; &nbsp; Step 2&nbsp;&#8211; Click on Login&nbsp;again on the start page. &nbsp; \u00a0 &nbsp; \u00a0 Step 3&nbsp;&#8211; Click on Site Editor &gt; &nbsp;Store &nbsp; &nbsp; &nbsp; Step 4&nbsp;&#8211; Click on&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[11],"ht-kb-tag":[256,304,403,431,480,505,776],"class_list":["post-24647","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-diy-website-builder","ht_kb_tag-csv","ht_kb_tag-diy-website-builder","ht_kb_tag-file","ht_kb_tag-from","ht_kb_tag-how-to","ht_kb_tag-import","ht_kb_tag-product"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Website Builder: Importing products from a CSV file -<\/title>\n<meta name=\"description\" content=\"This article provides you with steps to importing your products from a CSV file. 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