{"id":25093,"date":"2026-09-09T10:28:03","date_gmt":"2026-09-09T10:28:03","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/1-grid-app-how-to-check-1-grid-network-status\/"},"modified":"2026-09-09T10:30:03","modified_gmt":"2026-09-09T10:30:03","slug":"1-grid-app-how-to-check-1-grid-network-status","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/1-grid-app-how-to-check-1-grid-network-status\/","title":{"rendered":"How to Check Network Status in the 1-grid\u00a0App\u00a0"},"content":{"rendered":"\n<h3 id=\"htoc-track-live-server-performance-updates-active-platform-outages-and-upcoming-maintenance-schedules-directly-from-your-smartphone\" class=\"wp-block-heading\"><strong>Track live server performance updates, active platform outages, and upcoming maintenance schedules directly from your smartphone.<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The 1-grid Mobile App allows you to quickly check the status of our network, including any current service issues or scheduled maintenance. You can view Network Status whether&nbsp;you&#8217;re&nbsp;logged in or not, making it a useful, frictionless first step if you are experiencing a technical fault with your hosting or email. This guide shows you how to find live network updates on your smartphone using the 1-grid mobile platform application.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/1-grid-Images-for-KB-Articles-1000-x-600-px-2026-09-09T114136.774.png\" alt=\"How to Check Network Status in the 1-grid Mobile App | 1-grid Knowledge Base\" class=\"wp-image-35510\"\/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-before-you-begin\">Before You Begin&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-follow-these-steps\">Follow These Steps&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-method-a-if-you-re-logged-in\">Method A: If You&#8217;re Logged In&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-method-b-if-you-re-not-logged-in\">Method B: If You&#8217;re Not Logged In&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-what-happens-next\">What Happens Next?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-important-things-to-know\">Important Things to Know&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-common-mistakes-to-avoid\">Common Mistakes to Avoid&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-if-this-didn-t-work\">If This Didn&#8217;t Work&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-you-re-ready\">You\u2019re&nbsp;Ready!&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-related-articles\">Related Articles&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-need-help\">Need Help?&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-before-you-begin\" class=\"wp-block-heading\"><strong>Before You Begin<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before checking your system uptime logs inside the application, ensure you understand\u00a0what updates are provided:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-open-issues-current-active-incidents-affecting-specific-infrastructure-clusters-or-core-1-grid-systems\"><strong>Open Issues:<\/strong>\u00a0Current active incidents affecting specific infrastructure clusters or core 1-grid systems.\u00a0<\/li>\n\n\n\n<li id=\"htoc-scheduled-work-planned-network-maintenance-software-upgrades-or-infrastructure-optimisations-scheduled-to-run-during-off-peak-windows\"><strong>Scheduled Work:<\/strong>\u00a0Planned network maintenance, software upgrades, or infrastructure optimisations scheduled to run during off-peak windows.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\ud83d\udca1&nbsp;<\/em><strong><em>Context:&nbsp;<\/em><\/strong><em>Reviewing the active status board helps you&nbsp;determine&nbsp;whether an intermittent loading drop or email connectivity issue is already a known incident that our engineering teams are actively resolving.<\/em>&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-follow-these-steps\" class=\"wp-block-heading\"><strong>Follow These Steps<\/strong>&nbsp;<\/h2>\n\n\n\n<h3 id=\"htoc-method-a-if-you-re-logged-in\" class=\"wp-block-heading\"><strong>Method A: If You&#8217;re Logged In<\/strong>&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-1-launch-the-1-grid-app-on-your-smartphone\"><strong>Step 1:<\/strong>\u00a0Launch the\u00a0<strong>1-grid App<\/strong>\u00a0on your smartphone.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-2-tap-the-account-tab-icon-located-in-the-bottom-menu-navigation-bar\"><strong>Step 2:<\/strong>\u00a0Tap the\u00a0<strong>Account<\/strong>\u00a0tab icon\u00a0located\u00a0in the bottom menu navigation bar.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"164\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-9.jpeg\" alt=\"Account icon on 1-grid App\" class=\"wp-image-35503\" style=\"aspect-ratio:6.5863503312278535;width:518px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-3-enter-your-account-email-address-username-and-password-credentials-and-tap-login\"><strong>Step 3:<\/strong>\u00a0<strong>Enter <\/strong>your account <strong>email address<\/strong> as your username and <strong>password<\/strong>, then tap\u00a0<strong>LOGIN<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"2194\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-2.jpeg\" alt=\"Login Screen on 1-grid Mobile App\" class=\"wp-image-35502\" style=\"aspect-ratio:0.4922566753791063;width:334px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-4-select-the-support-option-card-icon-from-your-account-panel-menu-layout\"><strong>Step 4:<\/strong>\u00a0Select the\u00a0<strong>Support<\/strong>\u00a0option card icon from your account panel menu layout.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"170\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-10.jpeg\" alt=\"Support icon from Account dashboard in 1-grid App\" class=\"wp-image-35504\" style=\"aspect-ratio:6.354340071343638;width:500px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-5-scroll-down-to-the-resources-section-block-cluster-and-tap-network-status\"><strong>Step 5:<\/strong>\u00a0Scroll down to the\u00a0<strong>Resources<\/strong>\u00a0section block\u00a0cluster and\u00a0tap\u00a0<strong>Network Status<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"2194\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-4.jpeg\" alt=\"Navigate to Resources under Support in 1-grid App\" class=\"wp-image-35505\" style=\"aspect-ratio:0.4922566753791063;width:336px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-6-review-the-active-status-cards-to-check-for-operational-updates-matching-your-service-zone\"><strong>Step 6:<\/strong>\u00a0Review the active status cards to check for operational updates matching your service zone.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"2194\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-5.jpeg\" alt=\"View Network Status Pages in the 1-grid App\" class=\"wp-image-35506\" style=\"aspect-ratio:0.4922566753791063;width:352px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-method-b-if-you-re-not-logged-in\" class=\"wp-block-heading\"><strong>Method B: If You&#8217;re Not Logged In<\/strong>&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-1-launch-the-1-grid-app-on-your-device\"><strong>Step 1:<\/strong>\u00a0Launch the\u00a0<strong>1-grid App<\/strong>\u00a0on your device.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-2-look-at-the-initial-landing-layout-view-before-entering-credentials-tap-the-network-antenna-wave-icon-button-in-the-bottom-right-corner-of-the-interface-screen\"><strong>Step 2:<\/strong>\u00a0Look at the\u00a0initial\u00a0landing layout view before entering credentials. Tap the\u00a0<strong>Network<\/strong>\u00a0antenna wave icon button in the bottom-right corner of the interface screen.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"172\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-11.jpeg\" alt=\"Access Network Status Not Logged Into 1-grid App Account\" class=\"wp-image-35507\" style=\"aspect-ratio:6.27967097532315;width:496px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-step-3-the-app-will-instantly-fetch-and-render-the-live-server-network-monitoring-status-board-feeds-directly-without-requiring-an-account-sign-in-step\"><strong>Step 3:<\/strong>\u00a0The app will instantly fetch and\u00a0render\u00a0the live server network monitoring status board feeds directly, without requiring an account sign-in step.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"2194\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/Media-1.jpeg\" alt=\"Network Status launched - Not Logged In in 1-grid App\" class=\"wp-image-35508\" style=\"aspect-ratio:0.4922566753791063;width:334px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-what-happens-next\" class=\"wp-block-heading\"><strong>What Happens Next?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you look up the status boards, you can align your&nbsp;next steps&nbsp;with&nbsp;Network Status&nbsp;reports or find answers to common queries in&nbsp;our&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noopener\"><strong>Knowledge Base<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-incident-alignment-if-an-open-issue-profile-maps-to-your-domain-s-server-location-you-can-track-real-time-resolution-logs-directly-inside-the-app-interface-without-calling-in\"><strong>Incident Alignment:<\/strong>\u00a0If an Open Issue profile maps to your domain&#8217;s server location, you can track real-time resolution logs directly inside the app interface without calling in.\u00a0<\/li>\n\n\n\n<li id=\"htoc-maintenance-planning-checking-upcoming-maintenance-metrics-allows-you-to-coordinate-website-update-deployments-outside-of-our-announced-infrastructure-window-cycles\"><strong>Maintenance Planning:<\/strong>\u00a0Checking upcoming maintenance metrics allows you to coordinate website update deployments outside of our announced infrastructure window cycles.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-important-things-to-know\" class=\"wp-block-heading\"><strong>Important Things to Know<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-zero-credentials-barrier-accessing-the-live-network-diagnostic-feed-does-not-require-an-active-login-session-ensuring-you-can-verify-network-up-time-even-if-you-don-t-have-your-login-password-credentials-on-hand\"><strong>Zero Credentials Barrier:<\/strong>\u00a0Accessing the live network diagnostic feed does not require an active login session, ensuring you can verify network uptime even if you\u00a0don&#8217;t\u00a0have your\u00a0login password on hand.\u00a0<\/li>\n\n\n\n<li id=\"htoc-localised-fault-possibilities-if-your-specific-web-pages-or-email-configurations-drop-connections-but-the-master-network-status-page-reads-green-your-issue-is-likely-an-isolated-script-error-data-block-configuration-issue-or-billing-boundary-flag\"><strong>Localised Fault Possibilities:<\/strong>\u00a0If your specific web pages or email configurations drop connections but the master\u00a0Network\u00a0Status\u00a0Page reads green, your issue is\u00a0likely an\u00a0isolated script error, data block configuration issue, or billing boundary flag.\u00a0<\/li>\n\n\n\n<li id=\"htoc-dynamic-update-feeds-status-message-descriptions-estimated-resolution-times-and-system-impact-updates-refresh-automatically-as-our-core-network-operations-centre-logs-progress-updates\"><strong>Dynamic Update Feeds:<\/strong>\u00a0Status message descriptions, estimated resolution times, and system impact updates refresh automatically as our core\u00a0Network\u00a0Operations\u00a0Centre\u00a0logs progress\u00a0updates.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-common-mistakes-to-avoid\" class=\"wp-block-heading\"><strong>Common Mistakes to Avoid<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-instantly-assuming-that-every-isolated-email-connection-freeze-or-website-loading-timeout-is-caused-by-a-global-server-outage\">Instantly assuming that every isolated email connection freeze or website loading timeout is caused by a global server outage.\u00a0<\/li>\n\n\n\n<li id=\"htoc-assuming-everything-is-operating-perfectly-simply-because-a-localised-infrastructure-issue-has-not-been-officially-published-to-the-board-yet\">Assuming everything is\u00a0operating\u00a0perfectly simply because a localised infrastructure issue has not been officially published to the board yet.\u00a0<\/li>\n\n\n\n<li id=\"htoc-launching-a-high-priority-support-ticket-before-checking-if-a-known-maintenance-issue-has-already-been-reported-and-is-being-actively-worked-on\">Launching a high-priority support ticket before checking if a known maintenance issue has already been reported and is being actively worked on.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-if-this-didn-t-work\" class=\"wp-block-heading\"><strong>If This Didn&#8217;t Work<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the mobile app screen&nbsp;fails to&nbsp;populate any network update rows or drops out with a server connection timed-out notice, check your smartphone&#8217;s cellular data or local Wi-Fi router connectivity rules. You can alternatively verify active infrastructure performance profiles by logging directly into the web-based&nbsp;<a href=\"https:\/\/1-grid.com\/client\/index.php?rp=\/login\" target=\"_blank\" rel=\"noopener\"><strong>Customer Zone<\/strong><\/a>&nbsp;on a desktop machine.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-you-re-ready\" class=\"wp-block-heading\"><strong>You\u2019re&nbsp;Ready!<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your mobile network health monitoring options are completely mapped. Checking your network status cards natively inside the 1-grid mobile application gives you the ultimate control to verify system state data and resolve connection anomalies with absolute confidence.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.onegrid.hosting\" target=\"_blank\" rel=\"noopener\"><strong>Download the Mobile App &amp; View Network Status Now\u00a0(Android)<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/apps.apple.com\/us\/app\/1-grid-com\/id1512923545\" target=\"_blank\" rel=\"noopener\"><strong>Download the Mobile App &amp; View Network Status Now (iOS)<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-related-articles\" class=\"wp-block-heading\"><strong>Related Articles<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-introduction-to-the-1-grid-app\"><a href=\"https:\/\/1grid.co.za\/knowledge\/introduction-to-the-1-grid-android-application\/\" target=\"_blank\" rel=\"noopener\"><strong>Introduction to the 1-grid\u00a0App<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-1-grid-scope-of-support\"><a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\" target=\"_blank\" rel=\"noopener\"><strong>1-grid Scope of Support<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-troubleshooting-website-issues\"><a href=\"https:\/\/1grid.co.za\/knowledge\/website-down-step-by-step-checks-before-contacting-1-grid-support\/\" target=\"_blank\" rel=\"noopener\"><strong>Troubleshooting Website Issues<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-troubleshooting-email-issues\"><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=Email+Troubleshooting&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noopener\"><strong>Troubleshooting Email Issues<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-1-grid-app-guides\"><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=app&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noopener\"><strong>1-grid App Guides<\/strong><\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-need-help\" class=\"wp-block-heading\"><strong>Need Help?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are facing a severe website loading failure or email communication drop and no relevant update card displays on the app network board,&nbsp;<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><strong>contact us<\/strong><\/a>. Our Support Team is ready to provide guidance and support.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before logging a technical&nbsp;support ticket, please prepare:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-related-service-details-such-as-the-affected-domain-names-or-email-addresses\">The related service details such as the affected domain names or email addresses.\u00a0<\/li>\n\n\n\n<li id=\"htoc-a-concise-log-description-detailing-exactly-when-the-connection-drop-started\">A concise log description detailing exactly when the connection drop started.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-complete-text-configuration-of-any-active-error-codes-visible-inside-your-web-browser\">The complete text configuration of any active\u00a0<strong>error codes<\/strong>\u00a0visible inside your web browser.\u00a0<\/li>\n\n\n\n<li id=\"htoc-a-summary-list-detailing-any-basic-local-troubleshooting-steps-you-have-already-attempted\">A summary list detailing any basic local troubleshooting steps you have already\u00a0attempted.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Track live server performance updates, active platform outages, and upcoming maintenance schedules directly from your smartphone.&nbsp; The 1-grid Mobile App allows you to quickly check the status of our network, including any current service issues or scheduled maintenance. You can view Network Status whether&nbsp;you&#8217;re&nbsp;logged in or not, making it a&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[1579,1580,667,2046,2043,2044,2045,1046],"class_list":["post-25093","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-1-grid-mobile-app","ht_kb_tag-1-grid-app","ht_kb_tag-mobile-app","ht_kb_tag-network","ht_kb_tag-network-status","ht_kb_tag-outages","ht_kb_tag-scheduled-maintenance","ht_kb_tag-service-status","ht_kb_tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Checking Network Status in Mobile App | 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to check Network Status in the 1-grid mobile app to view open issues and 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