{"id":25093,"date":"2022-02-02T15:04:59","date_gmt":"2022-02-02T15:04:59","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/1-grid-app-how-to-check-1-grid-network-status\/"},"modified":"2023-03-16T13:03:24","modified_gmt":"2023-03-16T13:03:24","slug":"1-grid-app-how-to-check-1-grid-network-status","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/1-grid-app-how-to-check-1-grid-network-status\/","title":{"rendered":"1-grid APP: How to check 1-grid Network Status"},"content":{"rendered":"<blockquote><p><span style=\"color: #000000; font-family: Helvetica, sans-serif;\">This article provides you with information on how to check if there&#8217;s an outage via 1-grid Mobile Application.<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 1\u00a0<\/strong>&#8211; Login with your 1-grid Customer Zone details.<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"477\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"480\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\">\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"483\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><a style=\"box-sizing: border-box; outline-offset: -2px; color: #00c1dc !important; font-family: Tahoma, Verdana, Segoe, sans-serif !important;\" href=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33039094513\/original\/jPg8CellOAGfRQXDVkC2B28NQklYSvTUBA.png?1585914022\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"fr-fic fr-dib aligncenter\" style=\"box-sizing: content-box; border: 1px solid #cccccc; max-width: 100%; margin-bottom: 5px; margin-left: auto; display: block; width: 252px; height: 417px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33042460256\/original\/WeR_LzpCQRZfQwsy-FVrvZtOQWOGf7qYvA.png?1592990500\" data-attachment=\"[object Object]\" data-id=\"33042460256\" \/><\/a><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 2\u00a0<\/strong>&#8211; Click <strong>More\u00a0<\/strong>on the bottom menu\u00a0<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 320px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33042687690\/original\/tRO0PstlvX-05fQQUUWOpeADQX3Q1NbLnQ.png?1593423858\" height=\"590\" data-id=\"33042460302\" \/><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"487\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><strong style=\"box-sizing: border-box; font-weight: bold;\">Step 3\u00a0<\/strong>&#8211; Click on Network<\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 332px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33042687702\/original\/Mq5nHvb9WYsoC5iGx9XkdmtN-1nelBtaww.png?1593423879\" height=\"325\" data-id=\"33042460427\" \/><\/span><\/span><\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 18px;\">The two types of Network notifications are \u00a0<strong>Open Issues<\/strong> and <strong>Scheduled Work<\/strong>.<\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica, sans-serif; color: #000000;\"><span style=\"font-size: 14px;\">Open Issues &#8211; are current active issues \u00a0on our Network<\/span><\/span><\/li>\n<li><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\">Scheduled Work &#8211; are maintenance tasks planned for our Network<\/span><br \/>\n<\/span><\/span><\/li>\n<\/ul>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\n<p style=\"box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 16px; line-height: 20.8px; word-break: normal; overflow-wrap: break-word; font-family: Tahoma, Verdana, Segoe, sans-serif; color: #333333; font-weight: 400; text-align: start; text-indent: 0px;\" data-identifyelement=\"470\"><span style=\"font-family: Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 24px;\"><img decoding=\"async\" class=\"fr-fic fr-dib fr-bordered fr-shadow aligncenter\" style=\"width: 336px;\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33042461718\/original\/Zy6Wf1FWQ8ZnbrjjbKuzO8Fg7b_Tk79v1w.png?1592992280\" height=\"342\" data-attachment=\"[object Object]\" data-id=\"33042461718\" \/><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article provides you with information on how to check if there&#8217;s an outage via 1-grid Mobile Application. \u00a0 \u00a0 Step 1\u00a0&#8211; Login with your 1-grid Customer Zone details. \u00a0 \u00a0 \u00a0 \u00a0 Step 2\u00a0&#8211; Click More\u00a0on the bottom menu\u00a0 \u00a0 \u00a0 \u00a0 Step 3\u00a0&#8211; Click on Network \u00a0 \u00a0&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[36,38,99,101,187,480,667,960],"class_list":["post-25093","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-1-grid-mobile-app","ht_kb_tag-1-grid","ht_kb_tag-1-grid-android-app","ht_kb_tag-app","ht_kb_tag-application","ht_kb_tag-check","ht_kb_tag-how-to","ht_kb_tag-network","ht_kb_tag-status"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1-grid APP: How to check 1-grid Network Status -<\/title>\n<meta name=\"description\" content=\"This article provides you with 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