{"id":25137,"date":"2022-02-16T12:18:56","date_gmt":"2022-02-16T12:18:56","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/?p=25137"},"modified":"2025-10-20T10:58:51","modified_gmt":"2025-10-20T10:58:51","slug":"understanding-email-headers","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/understanding-email-headers\/","title":{"rendered":"Understanding Email Headers and Why These Matter\u00a0"},"content":{"rendered":"\n<p>Ever received an email that didn\u2019t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust? &nbsp;<\/p>\n\n\n\n<p><strong>That\u2019s where email headers come in<\/strong>. They\u2019re like an email\u2019s digital \u201cDNA,\u201d revealing the full journey your message took before reaching your inbox.&nbsp;<\/p>\n\n\n\n<p>This guide explains what email headers are and why they\u2019re important.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-64.png\" alt=\"\" class=\"wp-image-33874\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">What Is an Email Header?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">Why Are Email Headers Important?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11\">Full Email Headers vs. Partial Email Headers&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-111\">Basic Fields of an Email Header&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111\">Email Header Example&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111\">When to Use Email Headers&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-111111\">When to Contact 1-grid Support&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111111\">Additional Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>What Is an Email Header?&nbsp;<\/strong><\/h2>\n\n\n\n<p>An <strong>email header<\/strong> is the hidden section of an email that contains detailed information about its origin, route, and delivery.&nbsp;<\/p>\n\n\n\n<p>It includes technical data such as:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-who-sent-the-email\">Who sent the email&nbsp;<\/li>\n\n\n\n<li id=\"htoc-who-it-was-sent-to\">Who it was sent to&nbsp;<\/li>\n\n\n\n<li id=\"htoc-when-it-was-sent\">When it was sent&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-servers-it-passed-through\">The servers it passed through&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-authentication-results-spf-dkim-dmarc\">The authentication results (<a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-an-spf-record-and-why-it-matters-in-dns-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DKIM<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-add-dmarc-record\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DMARC<\/strong><\/a>)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Think of it as your message\u2019s <strong>delivery receipt and tracking number<\/strong> rolled into one, showing every stop your email made between sender and receiver.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Why Are Email Headers Important?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Email headers are essential for:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-troubleshooting-delivery-issues-such-as-messages-bouncing-being-delayed-or-marked-as-spam\"><strong>Troubleshooting Delivery Issues<\/strong>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-troubleshooting-delivery-issues-such-as-messages-bouncing-being-delayed-or-marked-as-spam1\">Such as messages bouncing, being delayed, or marked as spam.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-verifying-authenticity-helping-confirm-whether-an-email-truly-came-from-who-it-claims-to\"><strong>Verifying Authenticity<\/strong>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-verifying-authenticity-helping-confirm-whether-an-email-truly-came-from-who-it-claims-to1\">Helping confirm whether an email truly came from who it claims to be.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-tracking-message-paths-to-identify-suspicious-or-spoofed-senders\"><strong>Tracking Messa Paths<\/strong>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-tracking-message-paths-to-identify-suspicious-or-spoofed-senders1\">To identify suspicious or spoofed senders.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-improving-email-security-allowing-admins-or-support-teams-to-detect-phishing-or-malware\"><strong>Improving Email Security<\/strong>\n<ul class=\"wp-block-list\">\n<li id=\"htoc-improving-email-security-allowing-admins-or-support-teams-to-detect-phishing-or-malware1\">Allowing admins or support teams to detect phishing or malware.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>TIP: <\/strong>For everyday users, headers help <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-spot-a-scam-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>spot suspicious patterns<\/strong><\/a> before clicking on harmful links or attachments, making things safer for you and<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-prevent-email-spoofing-attacks\/\" target=\"_blank\" rel=\"noreferrer noopener\">helping protect you<\/a> <\/strong>from falling for <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-email-spoofing\/\" target=\"_blank\" rel=\"noreferrer noopener\">spoofing<\/a> <\/strong>or phishing attacks.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11\"><strong>Full Email Headers vs. Partial Email Headers&nbsp;<\/strong><\/h2>\n\n\n\n<p>There are two types of headers you might encounter, and there are different times when you would need to use either.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Type<\/strong>&nbsp;<\/td><td><strong>Description<\/strong>&nbsp;<\/td><td><strong>When to Use<\/strong>&nbsp;<\/td><\/tr><tr><td><strong>Full Headers<\/strong>&nbsp;<\/td><td>Contains all routing and authentication information (<a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-an-spf-record-and-why-it-matters-in-dns-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DKIM<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-add-dmarc-record\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DMARC<\/strong><\/a> results, relay servers, timestamps, etc.).&nbsp;<\/td><td>When troubleshooting delivery problems or verifying authenticity.&nbsp;<\/td><\/tr><tr><td><strong>Partial Headers<\/strong>&nbsp;<\/td><td>Contains only basic info like \u201cFrom,\u201d \u201cTo,\u201d \u201cSubject,\u201d and \u201cDate.\u201d&nbsp;<\/td><td>For everyday reading or general verification.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>TIP: <\/strong>When contacting 1-grid Support about email issues, always include the <strong>full email header<\/strong> so that our team can investigate effectively.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111\"><strong>Basic Fields of an Email Header&nbsp;<\/strong><\/h2>\n\n\n\n<p>Here\u2019s what you\u2019ll usually find in a full header and what each part means:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Field<\/strong>&nbsp;<\/td><td><strong>Description<\/strong>&nbsp;<\/td><\/tr><tr><td><strong>From:<\/strong>&nbsp;<\/td><td>The sender\u2019s email address (can be spoofed, so verify against authentication results).&nbsp;<\/td><\/tr><tr><td><strong>To:<\/strong>&nbsp;<\/td><td>The recipient\u2019s email address.&nbsp;<\/td><\/tr><tr><td><strong>Subject:<\/strong>&nbsp;<\/td><td>The subject line of the message.&nbsp;<\/td><\/tr><tr><td><strong>Date:<\/strong>&nbsp;<\/td><td>The timestamp of when the email was sent.&nbsp;<\/td><\/tr><tr><td><strong>Return-Path:<\/strong>&nbsp;<\/td><td>The address used for bounce messages which is useful for identifying spoofed senders.&nbsp;<\/td><\/tr><tr><td><strong>Received:<\/strong>&nbsp;<\/td><td>Shows each server that handled the message along its route. Reading this helps trace the origin.&nbsp;<\/td><\/tr><tr><td><strong>Message-ID:<\/strong>&nbsp;<\/td><td>A unique identifier that is assigned to each email.&nbsp;<\/td><\/tr><tr><td><strong>Authentication-Results:<\/strong>&nbsp;<\/td><td>The address used for bounce messages, which is useful for identifying spoofed senders.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>Email Header Example&nbsp;<\/strong><\/h2>\n\n\n\n<p>Here is what the typical email header looks like. What you are looking for in the header is the <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/everything-you-need-to-know-about-an-ip-address\/\">IP address<\/a><\/strong>, sometimes conveniently identified as the &#8220;Originating IP&#8221;. We can <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-trace-an-email-ip-address-for-email-header-analysis\/\">trace it<\/a> <\/strong>to the Internet Service Provider (ISP) with the date and time of the e-mail using the IP address of the sender&#8217;s computer.<\/p>\n\n\n\n<p><em>Return-Path: &lt;example@domain.com&gt;&nbsp;<\/em><\/p>\n\n\n\n<p><em>Received: from mail.domain.com (mail.domain.com [<strong>192.168.1.10<\/strong>])<\/em>&nbsp;<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp; <em>by mailreceiver.com with ESMTPS id 123456789<\/em>&nbsp;<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp; <em>for &lt;you@youremail.com&gt;;&nbsp;<\/em><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp; <em>Tue, 10 Oct 2025 12:00:00 +0200 (SAST)&nbsp;<\/em><\/p>\n\n\n\n<p><em>Authentication-Results: spf=pass; dkim=pass; dmarc=pass&nbsp;<\/em><\/p>\n\n\n\n<p><em>From: Example Sender &lt;example@domain.com&gt;&nbsp;<\/em><\/p>\n\n\n\n<p><em>To: You &lt;you@youremail.com&gt;&nbsp;<\/em><\/p>\n\n\n\n<p><em>Subject: Welcome to 1-grid!&nbsp;<\/em><\/p>\n\n\n\n<p><em>Date: Tue, 10 Oct 2025 11:59:59 +0200&nbsp;<\/em><\/p>\n\n\n\n<p><em>Message-ID: &lt;abcd1234@mail.domain.com&gt;<\/em>&nbsp;<\/p>\n\n\n\n<p><strong>Here\u2019s what this tells us:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-message-was-sent-securely-esmtps\">The message was sent securely (<a href=\"https:\/\/www.geeksforgeeks.org\/computer-networks\/what-is-esmtp-extended-simple-mail-transfer-protocol\/\"><strong>ESMTPS<\/strong><\/a>).&nbsp;<\/li>\n\n\n\n<li id=\"htoc-spf-dkim-and-dmarc-all-passed-meaning-it-s-a-legitimate-sender\"><strong>SPF<\/strong>, <strong>DKIM<\/strong>, and <strong>DMARC<\/strong> all <strong>passed<\/strong>, indicating that it\u2019s a legitimate sender.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-timestamps-show-when-and-where-the-message-was-processed\">The timestamps show when and where the message was processed.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>TIP:<\/strong> If any of these authentication checks <strong>fail<\/strong>, it means the email might be spoofed or compromised.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111\"><strong>When to Use Email Headers&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-to-check-why-an-email-bounced-or-was-delayed\">To check <strong>why an email <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=bounce&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>bounced<\/strong><\/a> or was delayed.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-to-confirm-whether-an-email-was-sent-through-mailchannels-or-another-relay\">To confirm whether an email was sent through <a href=\"https:\/\/1grid.co.za\/knowledge\/mailchannels-errors-codes\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels<\/strong><\/a> or another relay.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-to-identify-spoofed-senders-or-phishing-attempts\">To identify <a href=\"https:\/\/1grid.co.za\/knowledge\/?s=spoofing&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>spoofed<\/strong><\/a><strong> senders<\/strong> or phishing attempts.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-to-assist-support-agents-in-resolving-email-routing-problems-faster\">To assist <strong>support agents<\/strong> in resolving email routing problems faster.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111\"><strong>When to Contact 1-grid Support&nbsp;<\/strong><\/h2>\n\n\n\n<p>If you notice:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-repeated-failed-deliveries\">Repeated <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/email-error-messages-what-do-they-mean\/\" target=\"_blank\" rel=\"noreferrer noopener\">failed deliveries<\/a>&nbsp;<\/strong><\/li>\n\n\n\n<li id=\"htoc-spoofed-or-suspicious-looking-from-addresses\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-spot-a-scam-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Spoofed<\/strong><\/a> or suspicious-looking \u201cFrom\u201d addresses&nbsp;<\/li>\n\n\n\n<li id=\"htoc-authentication-results-failing-spf-dkim-dmarc\">Authentication results failing (<a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-an-spf-record-and-why-it-matters-in-dns-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DKIM<\/strong><\/a>\/<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-add-dmarc-record\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DMARC<\/strong><\/a>)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Contact 1-grid Support with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-full-email-header\">The <strong>full email header<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-time-and-date-of-the-email\">The <strong>time and date<\/strong> of the email&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-sending-and-receiving-addresses\">The <strong>sending and receiving addresses<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ll review it and guide you through fixing authentication or delivery issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong>FAQs&nbsp;<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What are email headers used for?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-11111111\">They show technical details about how and where an email was sent, which is useful for troubleshooting and verifying authenticity.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I hide or change my email headers?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-111111111\">No, most email clients automatically generate them. Making manual changes can cause delivery issues, or being flagged as spam can be caused by manual changes.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What do SPF, DKIM, and DMARC mean in headers?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-1111111111\">They\u2019re authentication checks confirming whether the message really came from the sender\u2019s domain.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why does my email say \u201cvia MailChannels\u201d?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-11111111111\">1-grid uses <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-avoid-mailchannels-blocks\/\"><strong>MailChannels<\/strong><\/a> for outbound mail filtering to protect deliverability and reduce spam flags.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111\"><strong>Additional Resources&nbsp;<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-trace-an-email-ip-address-for-email-header-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Trace an Email IP Address for Email Header Analysis<\/strong><\/a><strong> <\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=ip+address&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Everything You Need To Know About IP Addresses<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-avoid-mailchannels-blocks\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Avoid MailChannels Blocks&nbsp;<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/mailchannels-errors-codes\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels Error Codes and How to Fix Them<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/blocked-via-mailchannels-due-to-spam\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Resolving a MailChannels Spam Block \u201c550 5.7.1\u201d Error<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=mailchannels&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels FAQs<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=DNS&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Everything You Need to Know About Domain Name Systems (DNS)<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=change+password&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Updating My Password FAQs<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/top-10-common-email-issues-and-how-to-resolve-them\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 10 Common Email Issues and How to Resolve Them<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/setting-up-email-in-outlook-via-windows-control-panel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Setting Up Email in Outlook via Windows Control Panel<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-email-on-android-for-your-1grid-email-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Set Up Email on Android for Your 1-grid Email Accounts<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Settings to Configure Your 1-grid Email Accounts Across Devices<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/resolving-email-error-messages-when-sending-to-gmail-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Resolving Email Error Messages When Sending to Gmail Accounts<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/spamtitan-how-to-blacklist-an-email-address-or-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SpamTitan: How to Blacklist an Email Address or Domain<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-email-spoofing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What Is Email Spoofing? How It Works and How to Protect Yourself&nbsp;<\/strong><\/a>&nbsp;&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-spot-a-scam-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Spot a Scam Email<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email+headers&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Headers FAQs<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email FAQs<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Enable DKIM and SPF on Your Mail Domain<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-ssl-the-purpose-of-using-ssl-certificates\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Why SSL? The Purpose of Using SSL Certificates<\/strong><\/a><strong> <\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What is a Domain Name Server (DNS)?<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-your-domains-nameservers-at-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Update Your Domain\u2019s Nameservers at 1-grid<\/strong><\/a><strong>&nbsp; <\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=spamtitan&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SpamTitan FAQs<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Understanding email headers doesn\u2019t have to feel like a technical puzzle with this easy-to-understand guide. Stuck? Contact our Support Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever received an email that didn\u2019t look quite right? An email that may have gone to spam, or it claimed to be from someone you trust? &nbsp; That\u2019s where email headers come in. They\u2019re like an email\u2019s digital \u201cDNA,\u201d revealing the full journey your message took before reaching your inbox.&nbsp;&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173,1194],"ht-kb-tag":[305,306,336,459,460,709,942,1046,1061,1062],"class_list":["post-25137","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_category-email-troubleshooting","ht_kb_tag-dkim","ht_kb_tag-dmarc","ht_kb_tag-email","ht_kb_tag-header","ht_kb_tag-headers","ht_kb_tag-outlook","ht_kb_tag-spf","ht_kb_tag-troubleshooting","ht_kb_tag-understand","ht_kb_tag-understanding"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Understanding Email Headers and Why These Matter\u00a0 - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to read and understand email headers. Identify delivery issues, and verify authenticity with 1-grid\u2019s easy guide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/understanding-email-headers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding Email Headers and Why These Matter\u00a0 - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Learn how to read and understand email headers. 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