{"id":26647,"date":"2025-10-13T11:31:31","date_gmt":"2025-10-13T11:31:31","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/?p=26647"},"modified":"2025-10-13T11:48:56","modified_gmt":"2025-10-13T11:48:56","slug":"how-to-create-or-delete-an-email-account-via-plesk","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/","title":{"rendered":"How to Create or Delete an Email Account via Windows Plesk"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><\/blockquote>\n\n\n\n<p>Managing email accounts via Windows Plesk (your Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via Plesk for your email hosting with 1-grid.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/06\/1-grid-Images-for-KB-Articles-1000-x-600-px-51.png\" alt=\"\" class=\"wp-image-33815\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-\">What Is an Email Account in Windows Plesk?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">When to Create vs When to Delete&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111\">What Deletion Means and the Risks&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111\">Quotas, Passwords and Permissions<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">How to Create an Email Account in Plesk&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111\">How to Delete an Email Account in Plesk&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-111111111111\">Configure or Reconfigure Your Email Client After Creation\/Deletion<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111111\">Best Practices and Maintaining Email Hygiene&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111111111\">Troubleshooting Common Plesk Email Account Issues&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111111111111111111\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-11111111111111111111111111111\">Additional Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>What Is an Email Account in Windows Plesk?&nbsp;<\/strong><\/h2>\n\n\n\n<p>An email account (like you@yourdomain.com) stores messages for your domain under your hosting package. Plesk makes email management easy, from allowing users to create and delete an email account via Plesk, and manage email accounts, to setting up <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-an-email-forwarder-in-windows-plesk\/\"><strong>redirects<\/strong><\/a> and<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-add-auto-responder-and-out-of-office-responses\/\">auto-responders<\/a><\/strong>.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>When to Create vs When to Delete&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11\"><strong>Create<\/strong> when you need a new user email, alias, departmental address, or temporary mailbox.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-111\"><strong>Delete<\/strong> when an email account is no longer needed, compromised, or unused.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>IMPORTANT: <\/strong>Be cautious when deleting; this will <strong>remove all email data<\/strong> from that mailbox. Be sure that you have backed up any files you need to before doing so.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111\"><strong>What Deletion Means and the Risks&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11111\">Deleting removes <strong>all existing email content<\/strong> for that account; backup first if needed.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-forwarders-or-aliases-tied-to-that-address-may-break\">Forwarders or aliases tied to that address may break.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-111111\">If someone still has that address configured in their client, they may get bounce errors or errors sending.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111\"><strong>Quotas, Passwords and Permissions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-mailboxes-can-have-storage-quotas-it-is-important-to-note-that-when-exceeded-you-won-t-receive-new-mail\">Mailboxes can have <strong>storage quotas. <\/strong>It is important to note that when exceeded, you won\u2019t receive new mail.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-use-strong-unique-passwords-and-change-them-periodically1\">Use strong, unique passwords and <a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-change-email-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">change them<\/a> periodically.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-optionally-restrict-mailbox-features-webmail-only-no-external-access-via-cpanel-settings\">Optionally, restrict mailbox features (Webmail only, no external access) via Plesk settings.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong>How to Create an Email Account in Plesk&nbsp;<\/strong><\/h2>\n\n\n\n<p><span style=\"color: #000000;\"><strong>1.<\/strong>&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/windows-plesk-how-to-login\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Log in<\/strong><\/a><strong> <\/strong>to <a href=\"https:\/\/1grid.co.za\/knowledge\/windows-plesk-how-to-login\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Windows Plesk<\/strong><\/a> via your 1-grid <a href=\"https:\/\/1-grid.com\/client\/index.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Customer Zone<\/strong><\/a>.&nbsp;<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090573786\/original\/0f0NhJJ7ZalsgV-NMFiw2B15gO1cVDeJzQ.png?1674803525\" alt=\"\" style=\"width:249px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><span style=\"color: #000000;\"><strong>2.<\/strong>&nbsp;Click on <strong>Mail<\/strong>.&nbsp;<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090587279\/original\/LxY-bkF3EjY9ShODbLQnzO6MOAAhtc5SCw.png?1674822922\" alt=\"\" style=\"width:439px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><span style=\"color: #000000;\"><strong>3.&nbsp;<\/strong>Click on <strong>Mail Accounts<\/strong><\/span>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090587361\/original\/iAV0hHYUxaiWMJBZXc-EK5P2u7XmI_bIiA.png?1674823012\" alt=\"\" style=\"width:495px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><span style=\"color: #000000;\"><strong>4.<\/strong>&nbsp;Click on <strong>+Create Email Address<\/strong><\/span>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090587416\/original\/SUnlmCGpZ7GLr_q3CyX4eQXGxVZsclVgOg.png?1674823084\" alt=\"\" style=\"width:456px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><span style=\"color: #000000;\"><strong>5.&nbsp;<\/strong>Fill in the necessary details and click <strong>OK<\/strong><\/span>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-111111111\"><strong>Email address<\/strong> (the part before the @)&nbsp;<\/li>\n\n\n\n<li id=\"htoc-password\"><strong>Password<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-confirm-password-strong-unique\"><strong>Confirm password<\/strong> (strong, unique)&nbsp;<\/li>\n\n\n\n<li id=\"htoc-1111111111\"><strong>Mailbox Quota<\/strong> (set a size limit or unlimited)&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090587787\/original\/EnHr6wo7bS96tGR9kiE06pFli5h95D1NrQ.png?1674823547\" alt=\"\" style=\"width:463px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>6. (Optional) Set up <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-an-email-forwarder-in-windows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Forwarders<\/strong><\/a> or <a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-add-auto-responder-and-out-of-office-responses\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Autoresponders<\/strong><\/a> if needed.&nbsp;<\/p>\n\n\n\n<p><strong>IMPORTANT: <\/strong>Note the mailbox <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\">settings<\/a>,<\/strong> like the server, ports, and encryption, so that you can configure any email clients.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111\"><strong>How to Delete an Email Account in Plesk&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>1.<\/strong> <strong>Log in<\/strong> to Plesk: Access your Plesk control panel by navigating to the appropriate login URL.\u00a0\u00a0<br><br><strong>2.<\/strong> <strong>Select the domain<\/strong>: Locate the domain for which you want to delete the email account.\u00a0\u00a0<br><br><strong>3.<\/strong> Navigate to <strong>Mail<\/strong>: Click on the <strong>Mail <\/strong>or Mail Accounts tab from the left-hand navigation menu or within the domain&#8217;s settings.\u00a0\u00a0<br><br><strong>4. Select the email address<\/strong>: In the list of email accounts, find the one you want to delete and tick the checkbox next to it.\u00a0\u00a0<br><br><strong>5. <\/strong>Initiate deletion: Click the <strong>Remove<\/strong> button.\u00a0\u00a0<br><br><strong>6. <\/strong>Confirm the deletion: A confirmation window will appear. Click <strong>Yes<\/strong> to permanently delete the email account.\u00a0<br><br><strong>IMPORTANT:<\/strong> Inform any user using that mailbox of the deletion to avoid confusion.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-111111111111\"><strong><strong>Configure or Reconfigure Your Email Client After Creation\/Deletion<\/strong><\/strong><\/h2>\n\n\n\n<p>Once created, you often need to configure Outlook, mobile, or Webmail to access the account. Use the correct server settings, ports, and security details.&nbsp;<\/p>\n\n\n\n<p>You can get set up right away by following our guide:&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Settings to Configure Your 1-grid Email Accounts Across Devices<\/strong><\/a>.&nbsp;<br><br>If you have deleted an account via Plesk, be sure to take the necessary steps for the mail client to ensure that these are removed\/reconfigured, as needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111\"><strong>Best Practices and Maintaining Email Hygiene&nbsp;<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-11111111111111\">Clean up unused mailboxes regularly.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-use-aliases-or-group-addresses-rather-than-multiple-full-mailboxes\">Use aliases or group addresses rather than multiple full mailboxes.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-monitor-quotas-to-prevent-interruption\">Monitor quotas to prevent interruption.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-enforce-strong-passwords-and-periodically-audit-accounts\">Enforce strong passwords and periodically audit accounts.&nbsp;<\/li>\n\n\n\n<li id=\"htoc-111111111111111\">Document who manages which mailbox to avoid orphaned accounts.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111111\"><strong>Troubleshooting Common Plesk Email Account Issues&nbsp;<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Error \u201cusername already exists\u201d&nbsp;&nbsp;<\/strong><\/summary>\n<p id=\"htoc-11111111111111111\">This means that you might have created a mailbox earlier; delete or reuse it.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Login Failed After Creation&nbsp;<\/strong><\/summary>\n<p id=\"htoc-111111111111111111\">Wait a few minutes for synchronisation, re-enter password.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Mailbox Exceeds Quota&nbsp;<\/strong><\/summary>\n<p id=\"htoc-1111111111111111111\">Increase the quota or archive older mail. This may also require you to<strong> <a href=\"https:\/\/1grid.co.za\/hosting\/\">purchase a larger Hosting package<\/a><\/strong>.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Client Can\u2019t Connect&nbsp;<\/strong><\/summary>\n<p id=\"htoc-11111111111111111111\">Check the <a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\"><strong>server&#8217;s name, ports, and SSL\/TLS configuration<\/strong><\/a>.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Missing Domain&nbsp;<\/strong><\/summary>\n<p id=\"htoc-111111111111111111111\">Ensure that your domain is correctly added for hosting before creating the mailbox.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111111111111111111\"><strong>FAQs&nbsp;<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Will creating a mailbox automatically configure it for Outlook \/ mobile?<\/strong><\/summary>\n<p id=\"htoc-11111111111111111111111\">No, after creation, you\u2019ll need to set it up in your email client using the correct server settings.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What happens to stored emails when I delete the mailbox?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-111111111111111111111111\">All data stored in that mailbox is deleted permanently. This is why it is recommended to back up messages before deleting them if needed.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I change the email password later?<\/strong><\/summary>\n<p id=\"htoc-1111111111111111111111111\">Yes, in Plesk, you can <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-change-email-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">change your email password<\/a> <\/strong>without needing to delete the email account.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I set the email quota to \u201cunlimited\u201d?<\/strong><\/summary>\n<p id=\"htoc-11111111111111111111111111\">Yes, but still monitor the storage usage as very large mailboxes can slow performance or exceed your hosting plan limits.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I create catch-all or alias addresses instead of full mailboxes?<\/strong><\/summary>\n<p id=\"htoc-111111111111111111111111111\">Yes, Plesk supports <strong>Email Forwarders<\/strong> and <strong>Aliases<\/strong>, which allows mail routing without a full mailbox.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>If I delete an account, can I recreate it and still get old emails?<\/strong><\/summary>\n<p id=\"htoc-1111111111111111111111111111\">Only if you have a backup of the mailbox data (PST\/backup), because the server won\u2019t retain deleted content after deletion.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11111111111111111111111111111\"><strong>Additional Resources&nbsp;<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=plesk&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Windows Plesk FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Settings to Configure Your 1-grid Email Accounts Across Devices<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-email-on-android-for-your-1grid-email-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Set Up Email on Android for Your 1-grid Email Accounts<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/setting-up-email-in-outlook-via-windows-control-panel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Setting Up Email in Outlook via Windows Control Panel<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/troubleshooting-steps-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Troubleshooting Steps for Email<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/email-error-messages-what-do-they-mean\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Error Messages: What Do They Mean and How to Fix Them<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/top-10-common-email-issues\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Top 10 Common Email Issues and How to Resolve Them<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-import-pst-contacts-to-office-365\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Import PST Contacts to Office 365<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-import-a-pst-file-into-outlook\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Import a PST File into Outlook<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/restoring-emails-in-outlook-using-a-pst-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Restoring Emails in Outlook Using a .pst File<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-repair-your-outlook-pstost-data-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Repair Your Outlook (PST\/OST) Data File<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-email-spoofing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What Is Email Spoofing? How It Works and How to Protect Yourself&nbsp;<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-spot-a-scam-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Spot a Scam Email<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email+headers&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email Headers FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=email&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Enable DKIM and SPF on Your Mail Domain<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/why-ssl-the-purpose-of-using-ssl-certificates\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Why SSL? The Purpose of Using SSL Certificates<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=DNS&amp;ht-kb-search=1&amp;lang=\"><strong>Understanding DNS, Record Types and Propagation<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-update-your-domains-nameservers-at-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Update Your Domain\u2019s Nameservers at 1-grid<\/strong><\/a><strong>&nbsp;<\/strong><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=mailchannels&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MailChannels FAQs<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=spamtitan&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SpamTitan FAQs<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Creating or deleting an email account via Plesk doesn\u2019t have to feel like a challenge with this easy-to-use guide. Stuck? Contact our Support Team for clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managing email accounts via Windows Plesk (your Control Panel) allows you to add or remove mailboxes without needing a support ticket. This guide will show you how you can safely and effectively create or delete an email account via Plesk for your email hosting with 1-grid. What Is an Email&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[58,86,247,279,1488,336,351,470,480,747,797,1046,1138],"class_list":["post-26647","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-account","ht_kb_tag-an","ht_kb_tag-create","ht_kb_tag-delete","ht_kb_tag-deletion","ht_kb_tag-email","ht_kb_tag-email-setup","ht_kb_tag-hosting","ht_kb_tag-how-to","ht_kb_tag-plesk","ht_kb_tag-quota","ht_kb_tag-troubleshooting","ht_kb_tag-windows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Create or Delete an Email Account via Windows Plesk -<\/title>\n<meta name=\"description\" content=\"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create or Delete an Email Account via Windows Plesk -\" \/>\n<meta property=\"og:description\" content=\"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/\" \/>\n<meta property=\"og:site_name\" content=\"1-grid Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/1grid.co.za\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-13T11:48:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/06\/1-grid-Images-for-KB-Articles-1000-x-600-px-51.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@1grid_hosting\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/\",\"name\":\"How to Create or Delete an Email Account via Windows Plesk -\",\"isPartOf\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\"},\"datePublished\":\"2025-10-13T11:31:31+00:00\",\"dateModified\":\"2025-10-13T11:48:56+00:00\",\"description\":\"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.\",\"breadcrumb\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/1grid.co.za\/knowledge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Create or Delete an Email Account via Windows Plesk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#website\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#organization\",\"name\":\"1-Grid Domain Hosting Knowledge Base\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"contentUrl\":\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg\",\"width\":100,\"height\":100,\"caption\":\"1-Grid Domain Hosting Knowledge Base\"},\"image\":{\"@id\":\"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/1grid.co.za\/\",\"https:\/\/twitter.com\/1grid_hosting\",\"https:\/\/www.instagram.com\/1grid_hosting\/\",\"https:\/\/za.linkedin.com\/company\/1-grid\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Create or Delete an Email Account via Windows Plesk -","description":"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"How to Create or Delete an Email Account via Windows Plesk -","og_description":"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.","og_url":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/","og_site_name":"1-grid Knowledge Base","article_publisher":"https:\/\/www.facebook.com\/1grid.co.za\/","article_modified_time":"2025-10-13T11:48:56+00:00","og_image":[{"url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/06\/1-grid-Images-for-KB-Articles-1000-x-600-px-51.png"}],"twitter_card":"summary_large_image","twitter_site":"@1grid_hosting","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/","url":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/","name":"How to Create or Delete an Email Account via Windows Plesk -","isPartOf":{"@id":"https:\/\/1grid.co.za\/knowledge\/#website"},"datePublished":"2025-10-13T11:31:31+00:00","dateModified":"2025-10-13T11:48:56+00:00","description":"Learn how to create and delete an email account via Plesk with 1-grid hosting with step-by-step instructions.","breadcrumb":{"@id":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/1grid.co.za\/knowledge\/how-to-create-or-delete-an-email-account-via-plesk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/1grid.co.za\/knowledge\/"},{"@type":"ListItem","position":2,"name":"How to Create or Delete an Email Account via Windows Plesk"}]},{"@type":"WebSite","@id":"https:\/\/1grid.co.za\/knowledge\/#website","url":"https:\/\/1grid.co.za\/knowledge\/","name":"1-Grid Domain Hosting Knowledge Base","description":"","publisher":{"@id":"https:\/\/1grid.co.za\/knowledge\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/1grid.co.za\/knowledge\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/1grid.co.za\/knowledge\/#organization","name":"1-Grid Domain Hosting Knowledge Base","url":"https:\/\/1grid.co.za\/knowledge\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/","url":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","contentUrl":"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2023\/01\/1-grid-logo-color.svg","width":100,"height":100,"caption":"1-Grid Domain Hosting Knowledge Base"},"image":{"@id":"https:\/\/1grid.co.za\/knowledge\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/1grid.co.za\/","https:\/\/twitter.com\/1grid_hosting","https:\/\/www.instagram.com\/1grid_hosting\/","https:\/\/za.linkedin.com\/company\/1-grid"]}]}},"_links":{"self":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/26647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/comments?post=26647"}],"version-history":[{"count":8,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/26647\/revisions"}],"predecessor-version":[{"id":33821,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb\/26647\/revisions\/33821"}],"wp:attachment":[{"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/media?parent=26647"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-category?post=26647"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/1grid.co.za\/knowledge\/wp-json\/wp\/v2\/ht-kb-tag?post=26647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}