{"id":26735,"date":"2022-08-11T09:40:21","date_gmt":"2022-08-11T09:40:21","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/?p=26735"},"modified":"2025-05-27T10:13:28","modified_gmt":"2025-05-27T10:13:28","slug":"how-to-set-up-office-365-in-cpanel-2","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-office-365-in-cpanel\/","title":{"rendered":"How to set up Office 365 in cPanel"},"content":{"rendered":"<p><span style=\"color: #000000;\">This article will show you how to setup Office 365 in cPanel<\/span><\/p>\n<h5><span style=\"color: #000000;\"><strong>Step 1<\/strong>&#8211; Login to cPanel<\/span><\/h5>\n<ul>\n<li><span style=\"color: #000000;\">Please see our article on logging into cPanel<\/span>\u00a0<a href=\"https:\/\/1-grid.com\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noopener noreferrer\">here.<\/a><\/li>\n<\/ul>\n<h5><span style=\"color: #000000;\"><strong>Step 2<\/strong>&#8211; Click on\u00a0<strong>Zone Editor\u00a0<\/strong>in your Domains section.<\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092906385\/original\/sYdA8VBoGPMlLNvQNsHqGhw1vFu5MZjxUQ.png?1678703713\" alt=\"How to set up Office 365 in cPane\" width=\"457\" height=\"163\" data-id=\"33092906385\" \/><\/p>\n<h5><span style=\"color: #000000;\"><strong>Step 3<\/strong>&#8211; Click on\u00a0<strong>Manage\u00a0<\/strong>for the relevant domain.<\/span><\/h5>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090743561\/original\/joyKJxZkXIt0hRvFjjZSoSiwfayZqMT2qw.png?1675155428\" width=\"527\" height=\"86\" data-id=\"33090743561\" \/><\/p>\n<ul>\n<li><span style=\"color: #000000;\">To add a new record, select the record type via the drop-down menu and input the record&#8217;s name, TTL, and destination.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090743690\/original\/3DeSoe6IGQHVtS6SjGrQl91sfEqI4iGV2Q.png?1675155548\" width=\"286\" height=\"272\" data-id=\"33090743690\" \/><\/p>\n<h5><span style=\"color: #000000;\"><strong>Step 4\u00a0<\/strong>&#8211;\u00a0Configure DNS for Office 365<\/span><\/h5>\n<ul>\n<li><span style=\"color: #000000;\">To set up Microsoft Office 365 \u00a0add\/update the following DNS records for the domain(s) in question:<\/span><\/li>\n<\/ul>\n<table style=\"height: 968px;\" border=\"1\" width=\"888\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"fr-highlighted\" colspan=\"8\" width=\"100%\"><strong># Record Type TXT<\/strong><\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">1-grid-test.co.za.<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">TXT<\/td>\n<td class=\"fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">MS=ms000000<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">1-grid-test.co.za.<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">TXT<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">&#8220;v=spf1 include:spf.protection.outlook.com -all&#8221;<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" colspan=\"8\" width=\"100%\"># Record Type MX<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.73611111111111%\">1-grid-test.co.za.<\/td>\n<td class=\" fr-highlighted\" width=\"7.465277777777778%\">300<\/td>\n<td class=\" fr-highlighted\" width=\"10.590277777777779%\">MX<\/td>\n<td class=\" fr-highlighted\" width=\"5.729166666666667%\">0<\/td>\n<td class=\"fr-highlighted\" colspan=\"4\" width=\"49.479166666666664%\">1grid-test.co.za.mail.protection.outlook.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" colspan=\"8\" width=\"100%\"><strong># Record Type CNAME<\/strong><\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">autodiscover<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">autodiscover.outlook.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">sip<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">sipdir.online.lync.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">lyncdiscover<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">webdir.online.lync.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">msoid<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">clientconfig.microsoftonline-p.net.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">enterpriseregistration<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">enterpriseregistration.windows.net.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">enterpriseenrollment<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">CNAME<\/td>\n<td class=\" fr-highlighted\" colspan=\"5\" width=\"55.130434782608695%\">enterpriseenrollment.manage.microsoft.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" colspan=\"8\" width=\"100%\"><strong># Record type SRV<\/strong><\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">_sip._tls<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">SRV<\/td>\n<td class=\" fr-highlighted\" colspan=\"2\" width=\"10.26086956521739%\">100<\/td>\n<td class=\" fr-highlighted\" width=\"3.8260869565217392%\">1<\/td>\n<td class=\" fr-highlighted\" width=\"7.304347826086956%\">443<\/td>\n<td class=\" fr-highlighted\" width=\"33.73913043478261%\">sipdir.online.lync.com.<\/td>\n<\/tr>\n<tr>\n<td class=\" fr-highlighted\" width=\"26.782608695652176%\">_sipfederationtls._tcp<\/td>\n<td class=\" fr-highlighted\" width=\"7.478260869565218%\">3600<\/td>\n<td class=\" fr-highlighted\" width=\"10.608695652173912%\">SRV<\/td>\n<td class=\" fr-highlighted\" colspan=\"2\" width=\"10.26086956521739%\">100<\/td>\n<td class=\" fr-highlighted\" width=\"3.8260869565217392%\">1<\/td>\n<td class=\" fr-highlighted\" width=\"7.304347826086956%\">5061<\/td>\n<td class=\"fr-highlighted\" width=\"33.73913043478261%\">sipfed.online.lync.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #000000;\"><span lang=\"EN-US\" data-contrast=\"auto\"><strong>INFO:\u00a0<\/strong>T<\/span>he MS record shown in red is a number supplied by Microsoft as part of the verification process. Please see Microsoft&#8217;s knowledge-base on how to retrieve this number by clicking<\/span>\u00a0<a href=\"https:\/\/docs.microsoft.com\/en-us\/microsoft-365\/admin\/setup\/add-domain?view=o365-worldwide\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h5><span style=\"color: #000000;\"><strong>Step 5\u00a0<\/strong>&#8211;\u00a0Change email routing to Remote<\/span><\/h5>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33092977682\/original\/LqDsMxVWh3JR1oXFExmZK2jW2x_bUD1EXg.png?1678786781\" width=\"480\" height=\"209\" data-id=\"33092977682\" \/>\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><span lang=\"EN-US\" data-contrast=\"auto\">Select your domain in the drop-down section, ensure that your routing is set to \u201cRemote Mail Exchange\u201d and click on \u201cChange\u201d.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-fil fr-dib aligncenter\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090743869\/original\/Rv_Skf1hfsSLDrYK7puzoD-OPvOwD40nwQ.png?1675155717\" width=\"385\" height=\"298\" data-id=\"33090743869\" \/>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><span lang=\"EN-US\" data-contrast=\"auto\">That\u2019s it! You\u2019ve succes<\/span><span lang=\"EN-US\" data-contrast=\"auto\">sfully added Office 365 records.<\/span><span lang=\"EN-US\" data-contrast=\"auto\">\u00a0<\/span><span lang=\"EN-US\" data-contrast=\"auto\">Typically<\/span><span lang=\"EN-US\" data-contrast=\"auto\">,<\/span><span lang=\"EN-US\" data-contrast=\"auto\">\u00a0it takes about 15 minutes for these changes to take effect. Since it needs to update across the Internet&#8217;s DNS system, it can take up to a few hours.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article will show you how to setup Office 365 in cPanel Step 1&#8211; Login to cPanel Please see our article on logging into cPanel\u00a0here. Step 2&#8211; Click on\u00a0Zone Editor\u00a0in your Domains section. Step 3&#8211; Click on\u00a0Manage\u00a0for the relevant domain. To add a new record, select the record type via&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1198],"ht-kb-tag":[47,233,238,480,510,688,904,908,1069],"class_list":["post-26735","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpanel","ht_kb_tag-47","ht_kb_tag-control-panel","ht_kb_tag-cpanel","ht_kb_tag-how-to","ht_kb_tag-in","ht_kb_tag-office","ht_kb_tag-set","ht_kb_tag-setup","ht_kb_tag-up"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to set up Office 365 in cPanel - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"This article will show you how to setup Office 365 in Cpanel 1-grid Knowledge Base How to set up Office 365 in cPanel\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/how-to-set-up-office-365-in-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up Office 365 in cPanel - 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