{"id":26915,"date":"2026-09-09T13:18:40","date_gmt":"2026-09-09T13:18:40","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/?p=26915"},"modified":"2026-09-09T13:19:11","modified_gmt":"2026-09-09T13:19:11","slug":"placing-a-new-order-on-1-grid-website","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/placing-a-new-order-on-1-grid-website\/","title":{"rendered":"How to Place a New Order on the 1-grid Website\u00a0"},"content":{"rendered":"\n<h3 id=\"htoc-choose-your-service-package-configure-your-domain-and-complete-your-checkout-to-generate-your-activation-invoice\" class=\"wp-block-heading\"><strong>Choose your service package, configure your domain, and complete your checkout to generate your activation invoice.<\/strong>\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can&nbsp;purchase&nbsp;a new 1-grid service directly through the 1-grid website. Your service can only be activated once the order has been successfully completed and payment has been received. This guide walks you through the ordering process, from selecting a product to completing payment inside your 1-grid&nbsp;Customer Zone&nbsp;account.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/1-grid-Images-for-KB-Articles-1000-x-600-px-2026-09-09T144217.461-1.png\" alt=\"How to Place an Order on 1-grid | 1-grid Knowledge Base\" class=\"wp-image-35516\"\/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-before-you-begin\">Before You Begin&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-follow-these-steps\">Follow These Steps&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-visit-the-1-grid-website\">1. Visit the 1-grid Website&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-2-initiate-your-product-selection\">2.&nbsp;Initiate&nbsp;Your Product Selection&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-3-configure-your-domain-association\">3. Configure Your Domain Association&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-4-review-optional-product-enhancements\">4. Review Optional Product Enhancements&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-5-audit-your-summary-cart-registry\">5. Audit Your Summary Cart Registry&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-6-finalise-customer-and-payment-details\">6. Finalise Customer and Payment Details&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-7-jump-into-your-customer-zone\">7. Jump into Your Customer Zone&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-8-pay-your-activation-invoice\">8. Pay Your Activation Invoice&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-what-happens-next\">What Happens Next?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-important-things-to-know\">Important Things to Know&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-common-mistakes-to-avoid\">Common Mistakes to Avoid&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-if-this-didn-t-work\">If This Didn&#8217;t Work&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-you-re-ready\">You\u2019re&nbsp;Ready!&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-related-articles\">Related Articles&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-need-help\">Need Help?&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-before-you-begin\" class=\"wp-block-heading\"><strong>Before You Begin<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before creating an order request on our website, make sure you have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-identified-the-specific-product-or-service-tier-hosting-domains-website-builder-or-diy-packages-you-want-to-purchase\">Identified\u00a0the specific product or service tier (Hosting, Domains, Website Builder, or DIY packages) you want to\u00a0purchase.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-exact-verified-spelling-of-the-domain-name-you-want-to-link-to-the-subscription-service\">The exact, verified spelling of the\u00a0<strong>domain name<\/strong>\u00a0you want to link to the subscription service.\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-primary-1-grid-customer-zone-login-details-if-you-are-an-existing-customer-or-your-complete-billing-details-especially-if-you-are-creating-a-new-profile\">Your primary\u00a0<strong>1-grid Customer Zone login details<\/strong>\u00a0(if you are an existing customer) or your\u00a0complete billing details (especially\u00a0if you are creating a new profile).\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\ud83d\udca1&nbsp;<\/em><strong><em>Critical Context:&nbsp;<\/em><\/strong><em>Completing the checkout phase does not mean the service is automatically paid for or deployed. The checkout process simply creates a unique invoice contract. System infrastructure provisioning, hosting space compilation, and domain registry bookings only activate once our financial systems process your payment confirmation.<\/em>&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-follow-these-steps\" class=\"wp-block-heading\"><strong>Follow These Steps<\/strong>&nbsp;<\/h2>\n\n\n\n<h3 id=\"htoc-1-visit-the-1-grid-website\" class=\"wp-block-heading\"><strong>1. Visit the 1-grid Website<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open a web browser tab and go to the official 1-grid Website [<a href=\"https:\/\/1grid.co.za\/\" target=\"_blank\" rel=\"noopener\"><strong>https:\/\/1grid.co.za\/<\/strong><\/a>]. Use the main header navigation tabs to browse our digital solutions, web packages, or advanced security plans.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"988\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Choose-a-Product.png\" alt=\"Choose a Product\" class=\"wp-image-35518\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-2-initiate-your-product-selection\" class=\"wp-block-heading\"><strong>2.&nbsp;Initiate&nbsp;Your Product Selection<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the specific subscription tier block or custom package that matches your operational requirements and click the\u00a0<strong>Buy Now<\/strong>\u00a0action button to move into the shopping cart configuration window layout.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1901\" height=\"992\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-123542.png\" alt=\"Selecting Buy Now\" class=\"wp-image-35519\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-3-configure-your-domain-association\" class=\"wp-block-heading\"><strong>3. Configure Your Domain Association<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the specific hosting or security product selected, the system will prompt you with three domain parameter paths:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-register-a-new-domain-type-your-preferred-alphanumeric-phrase-to-see-if-the-local-south-african-or-global-extension-is-open-for-booking-then-click-check\"><strong>Register a new domain:<\/strong>\u00a0Type your preferred alphanumeric phrase to see if the local South African or global extension is open for booking, then click\u00a0<strong>Check<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-transfer-your-domain-from-another-registrar-port-your-registration-from-an-external-provider-over-to-1-grid-management-by-entering-your-domain-name-and-clicking-transfer\"><strong>Transfer your domain from another registrar:<\/strong>\u00a0Port your registration from an external provider over to 1-grid management\u00a0by entering your domain name and clicking\u00a0<strong>Transfer<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-i-will-use-my-existing-domain-and-update-my-nameservers-enter-an-active-domain-you-already-own-to-map-the-package-manually-by-entering-your-existing-domain-name-and-clicking-use\"><strong>I will use my existing domain and update my nameservers:<\/strong>\u00a0Enter an active domain you already own to map the package manually\u00a0by entering your existing domain name and clicking\u00a0<strong>Use<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-action-type-your-full-domain-syntax-details-carefully-into-the-field-box-and-click-continue\"><strong><em>Action:<\/em>\u00a0<\/strong>Type your full domain syntax details carefully into the field box and click\u00a0<strong>Continue<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"988\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-123745.png\" alt=\"Domain Options 2\" class=\"wp-image-35521\"\/><\/figure>\n\n\n\n<h3 id=\"htoc-4-review-optional-product-enhancements\" class=\"wp-block-heading\"><strong>4. Review Optional Product Enhancements<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The dashboard will display available complementary add-on tools matching your target tier. Review these options,\u00a0such\u00a0as selecting your Billing Cycle,\u00a0automated site backup plans, custom SSL security certificates, or professional mailboxes\u00a0(depending on the package\/service you are ordering),\u00a0check the boxes for the tools you want to\u00a0incorporate, and click\u00a0<strong>Continue<\/strong>.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1902\" height=\"982\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-132050.png\" alt=\"Review Optional Product Enhancements\" class=\"wp-image-35522\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Important: <\/strong>Select whether you want ID Protection as an essential domain add-on to give you peace of mind, then click\u00a0<strong>Continue<\/strong>.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1902\" height=\"989\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-132215.png\" alt=\"ID Protection\" class=\"wp-image-35523\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-5-audit-your-summary-cart-registry\" class=\"wp-block-heading\"><strong>5. Audit Your Summary Cart Registry<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Examine your cart listing items thoroughly inside the order summary grid frame before clicking&nbsp;<strong>Checkout<\/strong>. Cross-check that:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-exact-product-version-or-hosting-tier-matches-your-expectations-and-needs\">The exact product version or hosting tier matches your expectations\u00a0and needs.\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-domain-name-text-string-does-not-contain-any-hidden-spelling-mistakes\">Your domain name text string does not\u00a0contain\u00a0any hidden spelling mistakes.\u00a0<\/li>\n\n\n\n<li id=\"htoc-any-add-on-items-are-included-accurately-and-you-are-comfortable-with-the-final-cart-total\">Any add-on items are included accurately, and you are comfortable with the final cart total.\u00a0<\/li>\n\n\n\n<li id=\"htoc-tip-if-you-need-to-drop-an-unwanted-line-item-click-the-small-x-remove-icon-located-right-next-to-the-product-label\"><em>\ud83d\udca1\u00a0<\/em><strong><em>Tip:\u00a0<\/em><\/strong><em>If you need to drop an unwanted line item, click the small\u00a0<\/em><strong><em>X<\/em><\/strong><em>\u00a0remove icon\u00a0located\u00a0right next to the product label.<\/em>\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-checkout-once-your-basket-layout-looks-completely-accurate\">Click\u00a0<strong>Checkout<\/strong>\u00a0once your basket layout looks completely\u00a0accurate.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1897\" height=\"989\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-132258.png\" alt=\"Audit Your Summary Cart Registry\" class=\"wp-image-35524\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-6-finalise-customer-and-payment-details\" class=\"wp-block-heading\"><strong>6. Finalise Customer and Payment Details<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Complete the checkout configuration parameter fields:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-existing-accounts-click-already-registered-to-populate-the-login-option-and-enter-your-details-then-click-login\"><strong>Existing Accounts:<\/strong>\u00a0Click\u00a0<strong>Already Registered?<\/strong>\u00a0to populate\u00a0the login option, enter your details, then click<strong> Login<\/strong>.\u00a0<\/li>\n\n\n\n<li id=\"htoc-new-accounts-fill-out-your-absolute-contact-parameters-phone-records-and-email-communication-fields\"><strong>New Accounts:<\/strong>\u00a0Fill out your contact parameters, phone records, and email communication\u00a0fields.\u00a0<\/li>\n\n\n\n<li id=\"htoc-payment-selector-toggle-your-preferred-method-e-g-credit-card-debit-order-or-instant-eft\"><strong>Payment Selector:<\/strong>\u00a0Toggle your preferred method (e.g., Credit Card, Debit Order, or Instant EFT).\u00a0<\/li>\n\n\n\n<li id=\"htoc-check-the-confirmation-box-acknowledging-our-service-terms-and-conditions-and-click-complete-order\">Check the confirmation box acknowledging our service terms and\u00a0conditions and\u00a0click\u00a0<strong>Complete Order<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1897\" height=\"987\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-132353.png\" alt=\"Finalise Customer and Payment Details\" class=\"wp-image-35525\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1899\" height=\"988\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/Screenshot-2026-09-09-132456.png\" alt=\"Complete Order Button\" class=\"wp-image-35527\"\/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-7-jump-into-your-customer-zone\" class=\"wp-block-heading\"><strong>7. Jump into Your Customer Zone<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your registration&nbsp;completes, click the&nbsp;<strong>Visit My Customer Zone<\/strong>&nbsp;navigation link item button to launch your personalised&nbsp;Customer Zone&nbsp;home page.&nbsp;<\/p>\n\n\n\n<h3 id=\"htoc-8-pay-your-activation-invoice\" class=\"wp-block-heading\"><strong>8. Pay Your Activation Invoice<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once logged into your Customer Zone\u00a0workspace,\u00a0locate\u00a0your unpaid\u00a0<strong>Invoices<\/strong>\u00a0block dashboard. Click on the specific statement matching your fresh checkout string, select your payment channel, and process your funds. For maximum activation speed, use our guides below:\u00a0<br>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-do-i-view-my-invoices\/\" target=\"_blank\" rel=\"noopener\"><strong>View Your 1-grid Invoices via Customer Zone<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-or-update-your-debit-order-details\/\" target=\"_blank\" rel=\"noopener\"><strong>Everything You Need to Know About Debit Orders at 1-grid<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/paying-invoices-with-instant-eft\/\" target=\"_blank\" rel=\"noopener\"><strong>Paying Your Invoices with Instant EFT (via PayFast)<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/easy-to-use-payment-methods\/\" target=\"_blank\" rel=\"noopener\"><strong>Our Easy-to-Use Payment Methods at 1-grid<\/strong><\/a><strong>\u00a0<\/strong>\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-what-happens-next\" class=\"wp-block-heading\"><strong>What Happens Next?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once financial handshakes clear, our backend service routers handle activation sequences natively.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-instant-provisioning-loops-automated-scripts-configure-your-hosting-space-or-assign-your-domain-name-registration-immediately-upon-payment-verification-it-is-however-important-to-allow-some-time-for-propagation-where-this-applies\"><strong>Instant Provisioning Loops:<\/strong>\u00a0Automated scripts configure your hosting space or assign your domain name registration\u00a0immediately\u00a0upon payment verification.\u00a0It is, however,\u00a0important\u00a0to allow some time for\u00a0<a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noopener\"><strong>propagation<\/strong><\/a>, where this applies.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-welcome-delivery-mailers-look-out-for-a-service-activation-welcome-email-sent-to-your-inbox-this-contains-your-server-properties-cpanel-workspace-ports-login-details-and-email-access-paths-as-applicable-based-on-the-product-service-you-purchased\"><strong>Welcome Delivery Mailers:<\/strong>\u00a0Look out for a service activation welcome email sent to your inbox. This\u00a0contains\u00a0your server properties, cPanel workspace ports,\u00a0login details,\u00a0and email access paths, as applicable based on the product\/service you\u00a0purchased.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-important-things-to-know\" class=\"wp-block-heading\"><strong>Important Things to Know<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-activation-lock-no-system-deployment-will-initialise-while-an-order-invoice-state-reads-as-unpaid-always-execute-payment-immediately-post-checkout-to-prevent-setup-delays\"><strong>The Activation Lock:<\/strong>\u00a0No system deployment will initialise while an\u00a0order invoice state\u00a0reads as\u00a0<strong>Unpaid<\/strong>. Always execute payment\u00a0immediately\u00a0post-checkout to prevent setup delays.\u00a0<\/li>\n\n\n\n<li id=\"htoc-domain-typos-warning-domain-registrations-are-finalised-with-third-party-local-registry-systems-instantly-if-you-complete-an-order-containing-a-typo-the-registry-cannot-alter-or-refund-the-name-you-will-have-to-register-a-fresh-domain-from-scratch\"><strong>Domain Typos Warning:<\/strong>\u00a0Domain registrations are finalised with third-party local registry systems instantly. If you complete an order\u00a0containing\u00a0a typo, the registry cannot alter or refund the name; you will have to register a fresh domain from scratch.\u00a0<\/li>\n\n\n\n<li id=\"htoc-flexible-renewal-tracking-toggling-payment-options-inside-your-portal-ensures-you-control-exactly-how-your-subscription-billing-schedules-execute-moving-forward\"><strong>Flexible Renewal Tracking:<\/strong>\u00a0Toggling payment options inside your portal ensures you control exactly how your subscription billing schedules execute moving forward.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-common-mistakes-to-avoid\" class=\"wp-block-heading\"><strong>Common Mistakes to Avoid<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-presuming-your-hosting-features-are-deploying-live-immediately-after-hitting-the-complete-checkout-page-without-finalising-your-actual-statement-transaction\">Presuming your hosting features are deploying live\u00a0immediately\u00a0after hitting the complete checkout page without finalising your actual payment transaction.\u00a0<\/li>\n\n\n\n<li id=\"htoc-rushing-through-the-checkout-panels-and-accidentally-typing-an-invalid-spelling-or-extension-block-inside-your-domain-registration-fields\">Rushing through the checkout panels and accidentally typing an invalid spelling or extension block inside your domain registration fields.\u00a0<\/li>\n\n\n\n<li id=\"htoc-dropping-out-of-your-customer-zone-dashboard-before-checking-that-an-invoice-number-matching-your-order-was-generated-successfully\">Dropping out of your Customer Zone dashboard before checking that an invoice number matching your order was generated successfully.\u00a0<\/li>\n\n\n\n<li id=\"htoc-disregarding-high-priority-transactional-emails-that-flag-a-failed-payment-handshake-on-your-credit-or-debit-lines\">Disregarding high-priority transactional emails that flag a failed payment handshake on your credit or debit lines.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-if-this-didn-t-work\" class=\"wp-block-heading\"><strong>If This Didn&#8217;t Work<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Should the order terminal screen encounter loading blocks or throw a credit confirmation warning window loop, verify that your client profile matches your\u00a0accurate\u00a0banking street numbers and country definitions. If you complete an order but the invoice\u00a0fails to\u00a0reflect inside your\u00a01-grid Customer Zone, check whether your session expired, or reach out to\u00a0the Billing Team\u00a0with your\u00a0Customer ID code.\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-you-re-ready\" class=\"wp-block-heading\"><strong>You\u2019re&nbsp;Ready!<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Taking&nbsp;a brief moment&nbsp;to cross-check your product packages, domain syntax strings, and account records before clicking checkout ensures a swift, effortless launch for your online business profile.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/1grid.co.za\/\" target=\"_blank\" rel=\"noopener\"><strong>Choose &amp;\u00a0Place Your Order Now!<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noopener\"><strong>Log In to Customer Zone &amp; View Stored Invoices Now<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-related-articles\" class=\"wp-block-heading\"><strong>Related Articles<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-how-to-pay-your-1-grid-invoice\"><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=paying&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noopener\"><strong>How to Pay Your 1-grid Invoice<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-how-to-access-your-1-grid-customer-zone\"><a href=\"https:\/\/1grid.co.za\/knowledge\/customer-zone-how-do-i-log-in\/\" target=\"_blank\" rel=\"noopener\"><strong>How to Access Your 1-grid Customer Zone<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-understanding-domain-registration-and-renewal\"><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=register+a+domain&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noopener\"><strong>Understanding Domain Registration and Renewal<\/strong><\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-need-help\" class=\"wp-block-heading\"><strong>Need Help?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your online checkout screens throw transactional gateway loops, or if your newly paid statements&nbsp;fail to&nbsp;move your hosting packages into an&nbsp;Active state,&nbsp;<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><strong>contact us<\/strong><\/a>. Our<strong>&nbsp;<\/strong><a href=\"mailto:sales@1-grid.com\" target=\"_blank\" rel=\"noopener\"><strong>Sales Team<\/strong><\/a><strong>&nbsp;<\/strong>and&nbsp;<a href=\"mailto:billing@1-grid.com\" target=\"_blank\" rel=\"noopener\"><strong>Billing Team<\/strong><\/a>&nbsp;are ready to provide guidance and support.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before&nbsp;submitting&nbsp;a&nbsp;request, please have the following ready:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-primary-intended-domain-name-and-registered-email-address\">Your primary intended\u00a0<strong>domain name<\/strong>\u00a0and\u00a0registered email address.\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-unique-order-number-or-invoice-number-string-generated-during-checkout\">Your unique\u00a0<strong>Order Number or Invoice Number<\/strong>\u00a0string generated during checkout.\u00a0<\/li>\n\n\n\n<li id=\"htoc-a-screenshot-of-your-checkout-interface-configuration-view-showing-where-the-block-is-occurring\">A\u00a0<strong>screenshot of your checkout interface configuration view<\/strong>\u00a0showing where the block is occurring.\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-complete-error-logs-text-displaying-inside-your-banking-transactional-portals\">The complete error logs text\u00a0displayed\u00a0inside your banking transactional portals.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Choose your service package, configure your domain, and complete your checkout to generate your activation invoice.\u00a0 You can&nbsp;purchase&nbsp;a new 1-grid service directly through the 1-grid website. Your service can only be activated once the order has been successfully completed and payment has been received. This guide walks you through the&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1179],"ht-kb-tag":[263,1223,1661,470,539,2048,2047,728],"class_list":["post-26915","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-my-account","ht_kb_tag-customer-zone","ht_kb_tag-domains","ht_kb_tag-getting-started","ht_kb_tag-hosting","ht_kb_tag-invoice","ht_kb_tag-new-order","ht_kb_tag-orders","ht_kb_tag-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Place an Order on 1-grid | 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to place a new order on the 1-grid website, select your product and domain, complete checkout, access your invoice and make payment.\" \/>\n<meta name=\"robots\" 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