{"id":26942,"date":"2025-12-12T11:55:10","date_gmt":"2025-12-12T11:55:10","guid":{"rendered":"https:\/\/1-grid.com\/knowledge\/?p=26942"},"modified":"2025-12-12T11:55:12","modified_gmt":"2025-12-12T11:55:12","slug":"how-to-point-your-domain-to-wix-cpanel","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-point-your-domain-to-wix-cpanel\/","title":{"rendered":"How to Point Your Domain to Wix via cPanel"},"content":{"rendered":"\n<p>Connecting your domain to Wix is a powerful step in building your online presence and pointing your domain through cPanel ensures you keep full DNS control with 1-grid while directing your website traffic to your Wix site. This method is ideal if your <strong>email is hosted with 1-grid<\/strong> or if you prefer managing <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS<\/strong><\/a> from one trusted place.&nbsp;<\/p>\n\n\n\n<p>Below, we guide you through everything you need to know, from requirements to step-by-step updates, in a clear and empowering way.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2022\/09\/1-grid-Images-for-KB-Articles-1000-x-600-px-9.png\" alt=\"How to Point Your Domain to Wix via cPanel  \" class=\"wp-image-34106\"\/><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><\/blockquote>\n\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-why-dns-pointing-to-wix-is-recommended\">Why DNS Pointing to Wix Is Recommended<\/a><\/li><li class=\"\"><a href=\"#htoc-\">Important Requirements Before You Begin\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1\">Steps to Point Your Domain\u2019s DNS to Wix via cPanel\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-11\">FAQs\u00a0<\/a><\/li><li class=\"\"><a href=\"#htoc-1111111\">Additional Resources\u00a0<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-why-dns-pointing-to-wix-is-recommended\"><strong>Why DNS Pointing to Wix Is Recommended<\/strong><\/h2>\n\n\n\n<p>DNS Pointing is the preferred connection method when:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-email-is-hosted-at-1-grid-and-must-remain-uninterrupted\">Your <strong>email is hosted at 1-grid<\/strong> and must remain uninterrupted\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-want-to-keep-all-dns-records-visible-editable-and-managed-directly-in-cpanel\">You want to keep all<strong> <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-dns-records-and-how-to-check-these\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS records<\/strong><\/a> visible, editable, and managed directly in cPanel.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-want-more-stability-and-transparency-over-your-dns\">You want more stability and transparency over your DNS.\u00a0<\/li>\n\n\n\n<li id=\"htoc-you-prefer-not-to-switch-dns-hosting-to-wix\">You prefer not to switch DNS hosting to Wix.\u00a0<\/li>\n<\/ul>\n\n\n\n<p>This option ensures your website loads from Wix while your email and all other DNS functions remain safe under your existing 1-grid setup.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-\"><strong>Important Requirements Before You Begin\u00a0<\/strong><\/h2>\n\n\n\n<p>To ensure a smooth connection, please note the following:&nbsp;<\/p>\n\n\n\n<p><strong>1. Your Wix site must be upgraded<\/strong>&nbsp;<\/p>\n\n\n\n<p>Wix only allows domain connections (pointing or nameservers) on a <a href=\"https:\/\/www.wix.com\/plans\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>paid plan<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<p><strong>2. Wix does not support DNSSEC<\/strong>&nbsp;<\/p>\n\n\n\n<p>If DNSSEC is enabled on your domain, Wix will <strong>not<\/strong> accept connections, so please disable DNSSEC in your Customer Zone before proceeding.&nbsp;<\/p>\n\n\n\n<p><strong>3. DNS proxies such as Cloudflare are not supported<\/strong>\u00a0<\/p>\n\n\n\n<p>If your domain uses Cloudflare, the Wix connection will fail due to proxying. This means disabling Cloudflare or switching to the \u201cDNS Only\u201d (grey cloud) mode for all records is required.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1\"><strong>Steps to Point Your Domain\u2019s DNS to Wix via cPanel\u00a0<\/strong><\/h2>\n\n\n\n<p>Follow the steps below to point your domain using the <strong>A record<\/strong> and <strong>CNAME record<\/strong> provided by Wix.\u00a0<\/p>\n\n\n\n<p><strong>1: Log in to<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-log-in-to-cpanel-via-your-1-grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong> cPanel<\/strong><\/a>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-sign-in-to-your-1-grid-customer-zone\">Sign in to your <a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>1-grid Customer Zone<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-select-your-hosting-service\">Select your hosting service\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-log-in-to-cpanel\">Click <strong>Log in to cPanel<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>2: Open the <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-manage-your-dns-zone-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS Zone Editor<\/strong><\/a>\u00a0<\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-scroll-to-domains\">Scroll to <strong>Domains<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-select-zone-editor\">Select <strong>Zone Editor<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-choose-the-domain-you-want-to-point\">Choose the domain you want to point\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-manage\">Click <strong>Manage<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<ul start=\"2\" class=\"wp-block-list\"><\/ul>\n\n\n\n<ul start=\"3\" class=\"wp-block-list\"><\/ul>\n\n\n\n<ul start=\"4\" class=\"wp-block-list\"><\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090521589\/original\/loGemMdww4kwTyat7An9wzQpQiiFwVkDkg.png?1674728130\" alt=\"\" style=\"aspect-ratio:3.712400138937131;width:524px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p><strong>3: Add or Update the A Record<\/strong>\u00a0<\/p>\n\n\n\n<p>Wix will provide you with an <strong>A record<\/strong> (usually an IP address).&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-find-the-existing-a-record-for-your-domain\">Find the existing <strong>A record<\/strong> for your domain\u00a0<\/li>\n\n\n\n<li id=\"htoc-edit-it-and-replace-the-current-ip-with-wix-s-ip\">Edit it and replace the current <a href=\"https:\/\/1grid.co.za\/knowledge\/everything-you-need-to-know-about-an-ip-address\/\"><strong>IP<\/strong><\/a> with Wix\u2019s IP\u00a0<\/li>\n\n\n\n<li id=\"htoc-if-there-is-no-a-record-click-add-record\">If there is no A record, click <strong>Add Record<\/strong>\u00a0\n<ul class=\"wp-block-list\">\n<li id=\"htoc-type-a\"><strong>Type:<\/strong> A\u00a0<\/li>\n\n\n\n<li id=\"htoc-name-yourdomain-co-za\"><strong>Name:<\/strong> yourdomain.co.za\u00a0<\/li>\n\n\n\n<li id=\"htoc-value-wix-ip\"><strong>Value:<\/strong> Wix IP\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li id=\"htoc-save\"><strong>Save<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090521647\/original\/S_-8pwWFOSIHYba2pJAbeAjQj-kGB_93iQ.png?1674728259\" alt=\"\"\/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090521795\/original\/bqRZson0cjEvPwwyq0FxgBt_IwuFNpeFYg.png?1674728419\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<p><strong>4: Add or Update the CNAME Record for \u201cwww\u201d<\/strong>\u00a0<\/p>\n\n\n\n<p>Wix requires the <strong>www<\/strong> subdomain to point to their servers.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-locate-the-cname-record-for-www\">Locate the <strong>CNAME<\/strong> record for \u201cwww\u201d\u00a0<\/li>\n\n\n\n<li id=\"htoc-edit-the-value-to-www-pointing-wixdns-net-or-the-value-specified-in-your-wix-dashboard\">Edit the value to:\u00a0<br><strong>www \u2192 pointing.wixdns.net<\/strong> <em>(or the value specified in your Wix dashboard)<\/em>\u00a0<\/li>\n<\/ul>\n\n\n\n<p>If missing, add it:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-type-cname\"><strong>Type:<\/strong> CNAME\u00a0<\/li>\n\n\n\n<li id=\"htoc-name-www\"><strong>Name:<\/strong> www\u00a0<\/li>\n\n\n\n<li id=\"htoc-value-your-wix-cname-target\"><strong>Value:<\/strong> your Wix CNAME target\u00a0<\/li>\n\n\n\n<li id=\"htoc-save1\">Save\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090521878\/original\/lDj5OvIpAK6eIEBV78HPIv5lkoF-hwi01g.png?1674728595\" alt=\"\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/s3.amazonaws.com\/cdn.freshdesk.com\/data\/helpdesk\/attachments\/production\/33090521982\/original\/mPBz0MMOYvGI4MM3pDd6gEWHSHfetU9vQg.png?1674728719\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<p><strong>5: Wait for <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS Propagation<\/strong><\/a>\u00a0<\/p>\n\n\n\n<p>Changes take <strong>up to 24 hours,<\/strong> so while most changes reflect sooner, full global <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>propagation<\/strong><\/a> may take the full window.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-11\"><strong>FAQs\u00a0<\/strong><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Will pointing affect my email?<\/strong><\/summary>\n<p id=\"htoc-111\">No, pointing keeps your DNS managed through 1-grid, so your email continues working normally.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Why does Wix require a paid plan?\u00a0<\/strong><\/summary>\n<p id=\"htoc-1111\">Wix only allows domain connections (including pointing) on active paid plans.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Is pointing better than changing nameservers?<\/strong><\/summary>\n<p id=\"htoc-11111\">Yes, this is recommended because pointing is better when:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You host email with 1-grid\u00a0<\/li>\n\n\n\n<li>You want full DNS visibility\u00a0<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-111111\">You want faster troubleshooting and local support.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q: Why must DNSSEC be disabled?<\/strong><\/summary>\n<p id=\"htoc-wix-does-not-support-dnssec-signing-and-domains-with-dnssec-enabled-cannot-connect-to-wix-for-domains-that-were-not-registered-or-transferred-to-them\">Wix does not support DNSSEC signing, and domains with DNSSEC enabled cannot connect to Wix for domains that were not registered or transferred to them.<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-1111111\"><strong>Additional Resources\u00a0<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=DNS&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Everything DNS at 1-grid<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-add-your-domain-to-your-wix-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Setting Up Your 1-grid Domain with Wix<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/plesk-how-to-point-your-domain-to-wix\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Point Your Domain to Wix via Plesk<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-point-your-mail-record-to-1-grid-from-wix\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Point Your Mail Record to 1-grid from Wix<\/strong><\/a><br><a href=\"https:\/\/1grid.co.za\/knowledge\/connecting-a-wix-domain-to-an-external-site\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Connecting a Wix Domain to an External Site<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?\u00a0<\/strong><\/h2>\n\n\n\n<p><strong>We&#8217;re Here to <\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Pointing your 1-grid domain to Wix via cPanel doesn\u2019t have to feel technical with this easy-to-use guide. Stuck? Check out our <a href=\"https:\/\/1grid.co.za\/knowledge\/1-grid-scope-of-support\/\"><strong>Scope of Support<\/strong><\/a>, and contact our Support Team for any further clarity and guidance (<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>). We&#8217;re ready to see how we can help!\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connecting your domain to Wix is a powerful step in building your online presence and pointing your domain through cPanel ensures you keep full DNS control with 1-grid while directing your website traffic to your Wix site. This method is ideal if your email is hosted with 1-grid or if&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1198,1177,1191],"ht-kb-tag":[232,238,312,480,718,751,1024,1094,1145,1161],"class_list":["post-26942","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpanel","ht_kb_category-domains","ht_kb_category-domain-names-setup-config","ht_kb_tag-control","ht_kb_tag-cpanel","ht_kb_tag-domain","ht_kb_tag-how-to","ht_kb_tag-panel","ht_kb_tag-point","ht_kb_tag-to","ht_kb_tag-via","ht_kb_tag-wix","ht_kb_tag-your"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Point Your Domain to Wix via cPanel - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to point your domain to Wix using cPanel. Step-by-step guide, DNS requirements, troubleshooting, and tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/how-to-point-your-domain-to-wix-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Point Your Domain to Wix via cPanel - 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Learn how to point your domain to Wix using cPanel. 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