{"id":34305,"date":"2026-01-30T09:52:20","date_gmt":"2026-01-30T09:52:20","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=34305"},"modified":"2026-01-30T09:55:07","modified_gmt":"2026-01-30T09:55:07","slug":"share-sensitive-information-securely-with-onetime-secret","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/how-to-use-onetime-secret\/","title":{"rendered":"How to Use Onetime Secret"},"content":{"rendered":"\n<p>When sharing passwords or sensitive information, security matters.&nbsp;To protect your privacy, 1-grid uses&nbsp;<a href=\"https:\/\/onetimesecret.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Onetime Secret<\/strong><\/a>&nbsp;as a secure tool that generates a one-time-access link for confidential information. Once opened, the secret is permanently&nbsp;deleted, ensuring your details are never stored or viewable again.&nbsp;<\/p>\n\n\n\n<p>This guide walks you through what&nbsp;Onetime&nbsp;Secret is, how it works, and how you can safely share sensitive details with us when needed.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/01\/1-grid-Images-for-KB-Articles-1000-x-600-px-40.png\" alt=\"Onetime Secret\" class=\"wp-image-34306\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-what-is-onetime-secret\">What Is&nbsp;Onetime&nbsp;Secret?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-does-it-work\">How Does It Work?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-why-does-this-matter\">Why Does This Matter?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-to-share-a-secret-using-onetime-secret\">How to Share a Secret Using&nbsp;Onetime&nbsp;Secret&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-additional-resources\">Additional&nbsp;Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-is-onetime-secret\"><strong>What Is&nbsp;Onetime&nbsp;Secret?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>Onetime&nbsp;Secret<\/strong>&nbsp;is a secure sharing tool that allows you to send confidential information through a&nbsp;<strong>single-use, encrypted link<\/strong>. Once the link is opened by the recipient, the information disappears permanently.&nbsp;<\/p>\n\n\n\n<p>This prevents your passwords, access keys, control panel logins, or other sensitive details from being exposed&nbsp;in&nbsp;emails, chats, or ticket replies.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-does-it-work\"><strong>How Does It Work?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Onetime&nbsp;Secret uses end-to-end encryption and one-time-access links. This means:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-secret-is-encrypted-in-your-browser-before-sending\">The secret is encrypted in your browser before sending&nbsp;<\/li>\n\n\n\n<li id=\"htoc-only-someone-with-the-link-and-your-passphrase-can-open-it\">Only someone with the link&nbsp;<em>and<\/em>&nbsp;your passphrase can open it&nbsp;<\/li>\n\n\n\n<li id=\"htoc-once-the-recipient-views-it-the-message-self-destructs\">Once the recipient views it, the message&nbsp;<strong>self-destructs<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-it-cannot-be-reopened-or-recovered\">It cannot be reopened or recovered&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>You are always in control of:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-what-information-you-share\">What information you share&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-passphrase-you-choose\">The passphrase you choose&nbsp;<\/li>\n\n\n\n<li id=\"htoc-how-long-the-link-remains-valid\">How long the link&nbsp;remains&nbsp;valid&nbsp;<\/li>\n\n\n\n<li id=\"htoc-who-receives-the-one-time-link\">Who receives the one-time link&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-why-does-this-matter\"><strong>Why Does This Matter?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Sharing passwords through email or screenshots can put your accounts at risk.&nbsp;&nbsp;<br>&nbsp;<br>Onetime Secret protects your data by ensuring:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-information-is-encrypted\">Information encryption<\/li>\n\n\n\n<li id=\"htoc-your-message-only-appears-once\">Your message only appears once&nbsp;<\/li>\n\n\n\n<li id=\"htoc-no-one-else-can-access-your-secret\">No one else can access your secret&nbsp;<\/li>\n\n\n\n<li id=\"htoc-nothing-is-stored-on-1-grid-systems\">Nothing is stored on 1-grid systems&nbsp;<\/li>\n\n\n\n<li id=\"htoc-sensitive-details-are-never-publicly-exposed\">Safety of sensitive details&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Using Onetime Secret helps keep your information safe and gives you peace of mind while our Support Team&nbsp;assists&nbsp;you.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-to-share-a-secret-using-onetime-secret\"><strong>How to Share a Secret Using&nbsp;Onetime&nbsp;Secret<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Steps to Follow for Sharing Securely<\/strong><\/summary>\n<p id=\"htoc-follow-these-simple-steps\"><strong>1. Open&nbsp;Onetime&nbsp;Secret<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-visit-https-onetimesecret-com\">Visit:&nbsp;<a href=\"https:\/\/onetimesecret.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/onetimesecret.com\/<\/strong><\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-2-enter-the-secret\"><strong>2. Enter the Secret<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-paste-the-information-you-want-to-share-password-access-key-login-details-into-the-secret-content-goes-here-box\">Paste the information you want to share (password, access key, login details) into the&nbsp;<strong>\u201cSecret content goes here\u2026\u201d<\/strong>&nbsp;box.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-3-create-a-passphrase\"><strong>3. Create a Passphrase<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-add-a-passphrase-that-acts-as-a-password-for-unlocking-your-secret\">Add a passphrase that acts as a password for unlocking your secret.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-tip-choose-something-simple-and-easy-to-share-with-us\"><strong>Tip:<\/strong>&nbsp;Choose something simple and easy to share with us.&nbsp;<\/p>\n\n\n\n<p id=\"htoc-4-choose-when-the-secret-should-expire\"><strong>4. Choose When the Secret Should Expire<\/strong>&nbsp;<\/p>\n\n\n\n<p id=\"htoc-we-recommend-an-expiry-time-of-3-days-giving-support-enough-time-to-access-the-information-securely\">We recommend an expiry time of&nbsp;<strong>3 days<\/strong>, giving Support enough time to access the information securely.&nbsp;<\/p>\n\n\n\n<p id=\"htoc-5-generate-your-secret-link\"><strong>5. Generate Your Secret Link<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-click-create-a-secret-link\">Click&nbsp;<strong>\u201cCreate a secret link\u201d<\/strong>.&nbsp;\n<ul class=\"wp-block-list\">\n<li id=\"htoc-\">Onetime Secret will create a unique URL that works&nbsp;<strong>only once<\/strong>.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-6-share-the-link-with-1-grid-support\"><strong>6. Share the Link With 1-grid Support<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-copy-and-paste-the-generated-link-into-your-ticket-or-email-reply-along-with-the-passphrase\">Copy and paste the generated link into your ticket or email reply, along with the passphrase.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-follow-these-simple-steps1\">Once our Support Agent opens the link, the secret is automatically destroyed.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Why do I need to use&nbsp;Onetime&nbsp;Secret?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-1-why-do-i-need-to-use-onetime-secret-it-protects-your-sensitive-information-from-being-exposed-or-stored-in-plain-text\">It protects your sensitive information from being exposed or stored in plain text.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can someone else open my secret?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-2-can-someone-else-open-my-secret-only-if-they-have-both-the-secret-link-and-the-passphrase\">Only if they have both the secret link and the passphrase.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. What happens if the link expires or is already opened?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-3-what-happens-if-the-link-expires-or-is-already-opened-it-becomes-permanently-invalid-you-will-need-to-generate-a-new-one\">It becomes permanently invalid. You will need to generate a new one.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Does&nbsp;1-grid&nbsp;store my passwords?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-4-does-1-grid-store-my-passwords-no-onetime-secret-ensures-we-view-it-once-for-troubleshooting-and-it-is-never-stored\">No,&nbsp;it is never stored when sharing with Onetime Secret.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can I use Onetime Secret for personal sharing, too?<\/strong><\/summary>\n<p id=\"htoc-5-can-i-use-onetime-secret-for-personal-sharing-too-yes-anyone-can-use-the-service-for-secure-one-time-sharing\">Yes, anyone can use the service for secure, one-time sharing.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Do I need an account to use Onetime Secret?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-6-do-i-need-an-account-to-use-onetime-secret-no-you-can-create-a-secret-link-without-signing-up\">No, you can create a secret link without signing up.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-additional-resources\"><strong>Additional&nbsp;Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-keep-your-1grid-account-details-up-to-date\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Keep Your 1-grid Account Details Up to Date<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-verify-your-1grid-account-for-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Verify Your 1-grid Account for Support<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-unauthorised-customers-from-accessing-1grid-support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Preventing Unauthorised Customers from Accessing 1-grid Support<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/adding-a-sub-account-or-technical-contact-to-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Adding a Sub-Account or Technical Contact<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/deleting-a-sub-account-or-technical-contact-from-your-1grid-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Deleting a Sub-Account or Technical Contact<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/viewing-your-logged-support-tickets-in-your-1grid-customer-zone\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Viewing Logged Support Tickets in Customer Zone<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>We&#8217;re&nbsp;Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Sharing your sensitive information securely&nbsp;doesn\u2019t&nbsp;have to cause worry&nbsp;with this&nbsp;easy-to-reference guide. Stuck?&nbsp;Contact our Support Team for&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When sharing passwords or sensitive information, security matters.&nbsp;To protect your privacy, 1-grid uses&nbsp;Onetime Secret&nbsp;as a secure tool that generates a one-time-access link for confidential information. Once opened, the secret is permanently&nbsp;deleted, ensuring your details are never stored or viewable again.&nbsp; This guide walks you through what&nbsp;Onetime&nbsp;Secret is, how it works,&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1564],"ht-kb-tag":[519,1621,723,891,1622,912],"class_list":["post-34305","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-general","ht_kb_tag-information","ht_kb_tag-onetime-secret","ht_kb_tag-password","ht_kb_tag-security","ht_kb_tag-sensitive","ht_kb_tag-sharing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Use Onetime Secret - 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to securely share passwords and confidential information using Onetime Secret with step-by-step instructions and best practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/how-to-use-onetime-secret\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Use Onetime Secret - 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