{"id":34334,"date":"2026-02-02T11:48:44","date_gmt":"2026-02-02T11:48:44","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=34334"},"modified":"2026-02-02T11:48:46","modified_gmt":"2026-02-02T11:48:46","slug":"setting-up-google-workspace","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/setting-up-google-workspace-using-your-1-grid-domain\/","title":{"rendered":"Setting Up Google Workspace Using Your 1-grid Domain"},"content":{"rendered":"\n<p>Activating Google Workspace on your 1-grid domain is easy, but the most&nbsp;important step&nbsp;is&nbsp;<strong>verifying your domain<\/strong>&nbsp;and setting up your&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-dns-records-and-how-to-check-these\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS&nbsp;records<\/strong><\/a>&nbsp;so Google knows you own it.&nbsp;<\/p>\n\n\n\n<p>Whether\u00a0you&#8217;re\u00a0setting up your first business email or moving\u00a0your email over to Google Workspace, this guide walks you through every step clearly and simply.\u00a0<\/p>\n\n\n\n<p>This guide will show you how to sign up for Google Workspace, verify your 1-grid domain, add DNS records correctly, set up your email routing, test your new Google Workspace mail, and manage\u00a0additional\u00a0settings for reliability and security.\u00a0<\/p>\n\n\n\n<p>Let\u2019s\u00a0get you set up smoothly and confidently.<strong>\u00a0<\/strong>\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/02\/1-grid-Images-for-KB-Articles-1000-x-600-px-50.png\" alt=\"Setting Up Google Workspace\" class=\"wp-image-34335\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-signing-up-for-google-workspace\">Signing Up for Google Workspace&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-verifying-your-domain-with-google-workspace\">Verifying Your Domain with Google Workspace&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-accessing-your-dns-zone-for-your-domain\">Accessing Your DNS Zone for Your Domain&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-adding-the-txt-record-domain-verification\">Adding the TXT Record (Domain Verification)&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-completing-domain-verification\">Completing Domain Verification&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-setting-up-your-email-mx-records\">Setting Up Your Email (MX Records)&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-configuring-additional-settings-optional-but-recommended\">Configuring Additional Settings (Optional but Recommended)&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-spf-record\">SPF Record&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-dkim-authentication\">DKIM Authentication&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-dmarc-policy-advanced\">DMARC Policy (Advanced)&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-testing-your-setup\">Testing Your Setup&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-additional-resources\">Additional&nbsp;Resources&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-signing-up-for-google-workspace\"><strong>Signing Up for Google Workspace<\/strong>&nbsp;<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-visit-https-workspace-google-com\">Visit\u00a0<a href=\"https:\/\/workspace.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/workspace.google.com\/<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-get-started\">Click\u00a0<strong>Get Started<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-follow-the-guided-prompts-to-add-your-business-details\">Follow the guided prompts to add your business details\u00a0<\/li>\n\n\n\n<li id=\"htoc-enter-your-domain-name-registered-at-1-grid\">Enter your\u00a0<a href=\"https:\/\/1grid.co.za\/domains\/domain-name-registration\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>domain name registered at 1-grid<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-create-your-google-workspace-admin-username-and-password\">Create your Google Workspace admin username and password\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>After&nbsp;signing up, Google will prompt you to&nbsp;<strong>verify your domain<\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-verifying-your-domain-with-google-workspace\"><strong>Verifying Your Domain with Google Workspace<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Google needs to confirm that you are the owner of your domain before email can work.&nbsp;<\/p>\n\n\n\n<p>You will be asked to verify ownership using a&nbsp;<strong>TXT record<\/strong>&nbsp;added to your&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS<\/strong><\/a>&nbsp;zone.&nbsp;<\/p>\n\n\n\n<p><strong>What&nbsp;You\u2019ll&nbsp;Need:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-access-to-your-1-grid-customer-zone\">Access to your<strong>\u00a0<\/strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>1-grid Customer Zone<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-access-to-your-dns-management-page-cpanel-plesk-or-website-panel\">Access to your DNS management page (<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-manage-your-dns-zone-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>cPanel<\/strong><\/a>,<strong>\u00a0<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zones-in-windows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Plesk<\/strong><\/a>, or<strong>\u00a0<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zone-in-website-panel-.net\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Website Panel<\/strong><\/a>)\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-accessing-your-dns-zone-for-your-domain\"><strong>Accessing Your DNS Zone for Your Domain<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Your DNS zone is where you manage records such as TXT, MX, and CNAME.&nbsp;<br>&nbsp;<br>1-grid provides DNS management through:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-cpanel\"><a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-manage-your-dns-zone-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>cPanel<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-plesk-windows-hosting\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zones-in-windows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Plesk (Windows Hosting)<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-website-panel-net-hosting\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zone-in-website-panel-.net\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Website Panel (.NET Hosting)<\/strong><\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-adding-the-txt-record-domain-verification\"><strong>Adding the TXT Record (Domain Verification)<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Google will provide a TXT record&nbsp;similar to:&nbsp;<\/p>\n\n\n\n<p>google-site-verification=abcdefghijklmnopqrstuvwxyz1234567890&nbsp;<\/p>\n\n\n\n<p><strong>Add it to your DNS:<\/strong>&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-log-in-to-the-1-grid-customer-zone\">Log in to the<strong>\u00a0<\/strong><a href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>1-grid Customer Zone<\/strong><\/a>\u00a0<\/li>\n\n\n\n<li id=\"htoc-open-your-hosting-panel-cpanel-plesk-or-wsp1\">Open your hosting panel (<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-manage-your-dns-zone-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>cPanel<\/strong><\/a>,<strong>\u00a0<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zones-in-windows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Plesk<\/strong><\/a>, or<strong>\u00a0<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zone-in-website-panel-.net\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>WSP<\/strong><\/a>)\u00a0<\/li>\n\n\n\n<li id=\"htoc-navigate-to-dns-zone-editor\">Navigate to\u00a0<strong>DNS Zone Editor<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-add-record1\">Click\u00a0<strong>Add Record<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-select-txt\">Select\u00a0<strong>TXT<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-enter\">Enter:\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-name-host-leave-blank-or-use-varies-per-panel\"><strong>Name\/Host:<\/strong>\u00a0leave blank or use\u00a0@\u00a0(varies per panel)\u00a0<\/li>\n\n\n\n<li id=\"htoc-value-paste-the-full-google-txt-verification-string\"><strong>Value:<\/strong>\u00a0paste the full Google TXT verification string\u00a0<\/li>\n\n\n\n<li id=\"htoc-ttl-default-is-fine\"><strong>TTL:<\/strong>\u00a0default is fine\u00a0<\/li>\n<\/ul>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li id=\"htoc-save-the-record\">Save the record\u00a0<\/li>\n<\/ol>\n\n\n\n<p><strong>Important:<\/strong>&nbsp;DNS changes require<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>propagation time<\/strong><\/a>.&nbsp;Learn more:<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Understanding DNS Propagation and Why It Takes So Long<\/em><\/strong><\/a><strong><\/strong>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-completing-domain-verification\"><strong>Completing Domain Verification<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Once the TXT record is saved:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-return-to-google-workspace-setup-wizard\">Return to\u00a0the <strong>Google Workspace setup wizard<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-click-verify1\">Click\u00a0<strong>Verify<\/strong>\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>Google will\u00a0validate\u00a0your TXT record.\u00a0This can take a few minutes or longer if\u00a0DNS\u00a0is still propagating.\u00a0<\/p>\n\n\n\n<p>When successful, you will see a confirmation message.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-setting-up-your-email-mx-records\"><strong>Setting Up Your Email (MX Records)<\/strong>&nbsp;<\/h2>\n\n\n\n<p>After verifying your domain, you must configure\u00a0<strong>Google Workspace MX records<\/strong>\u00a0so that emails are delivered to Gmail instead of your old email provider.\u00a0<\/p>\n\n\n\n<p>Use these exact MX entries:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Priority<\/strong>&nbsp;<\/td><td><strong>Server<\/strong>&nbsp;<\/td><\/tr><tr><td>1&nbsp;<\/td><td>ASPMX.L.GOOGLE.COM&nbsp;<\/td><\/tr><tr><td>5&nbsp;<\/td><td>ALT1.ASPMX.L.GOOGLE.COM&nbsp;<\/td><\/tr><tr><td>5&nbsp;<\/td><td>ALT2.ASPMX.L.GOOGLE.COM&nbsp;<\/td><\/tr><tr><td>10&nbsp;<\/td><td>ALT3.ASPMX.L.GOOGLE.COM&nbsp;<\/td><\/tr><tr><td>10&nbsp;<\/td><td>ALT4.ASPMX.L.GOOGLE.COM&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Steps:<\/strong>&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-go-to-your-dns-zone-editor\">Go to your <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=Manage+DNS&amp;ht-kb-search=1&amp;lang=\">DNS Zone Editor<\/a><\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-remove-old-mx-records-such-as-1-grid-or-cpanel-mail-entries\">Remove old <strong>MX records <\/strong>(such as 1-grid or cPanel mail entries)\u00a0<\/li>\n\n\n\n<li id=\"htoc-add-each-google-mx-record\">Add each<strong> Google MX record<\/strong>\u00a0<\/li>\n\n\n\n<li id=\"htoc-save-your-changes\"><strong>Save<\/strong> your changes\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>Google recommends allowing up to\u00a0<strong>48 hours<\/strong>\u00a0for MX <a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\"><strong>propagation<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-configuring-additional-settings-optional-but-recommended\"><strong>Configuring Additional Settings (Optional but Recommended)<\/strong>&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-spf-record\"><strong>SPF Record<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Add or update<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-an-spf-record-and-why-it-matters-in-dns-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF<\/strong><\/a><strong>&nbsp;<\/strong>to include Google servers:&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>v=spf1&nbsp;include:_spf.google.com&nbsp;~all&nbsp;<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-dkim-authentication\"><strong>DKIM Authentication<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Enable<strong>&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-enable-dkim-and-spf-on-your-mail-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DKIM<\/strong><\/a>&nbsp;in your Google Admin Console for improved email trust.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-dmarc-policy-advanced\"><strong>DMARC Policy (Advanced)<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Add a&nbsp;<a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-add-dmarc-record\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DMARC<\/strong><\/a><strong>&nbsp;<\/strong>record for extra protection:&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>v=DMARC1; p=none;\u00a0<a href=\"mailto:rua=mailto:you@yourdomain.co.za\" target=\"_blank\" rel=\"noreferrer noopener\">rua=mailto:you@yourdomain.co.za<\/a>\u00a0<\/code><\/pre>\n\n\n\n<p>This helps track spoofing attempts and improves deliverability.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-testing-your-setup\"><strong>Testing Your Setup<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Once MX propagation completes:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-send-an-outgoing-email-from-your-new-workspace-mailbox\">Send an outgoing email from your new Workspace mailbox\u00a0<\/li>\n\n\n\n<li id=\"htoc-send-a-test-email-to-your-workspace-mailbox-from-another-provider1\">Send a test email to your Workspace mailbox from another provider\u00a0<\/li>\n\n\n\n<li id=\"htoc-check-your-spam-folder\">Check your spam folder\u00a0<\/li>\n\n\n\n<li id=\"htoc-inspect-headers-optional-to-confirm-google-routing\">Inspect\u00a0<a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-get-email-headers\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>headers<\/strong><\/a><strong>\u00a0<\/strong>(optional) to confirm Google routing\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p>If you\u00a0encounter\u00a0issues,\u00a0explore\u00a0our guides:\u00a0<br>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/troubleshooting-steps-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Basic Troubleshooting Steps for Email<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/resolving-email-error-messages-when-sending-to-gmail-accounts\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Resolving Email Error Messages When Sending to Gmail Accounts<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/preventing-bounce-back-or-spam-issues-when-sending-to-gmail\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Preventing Bounce Back or Spam Issues When Sending to Gmail<\/strong><\/a>\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. How long does domain verification take?\u00a0<\/strong><\/summary>\n<p id=\"htoc-1-how-long-does-domain-verification-take-it-may-take-a-few-minutes-to-a-few-hours-depending-on-dns-propagation\">It may take a few minutes to a few hours,\u00a0depending on\u00a0DNS\u00a0propagation.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Do I need to keep the TXT record after verification?\u00a0<\/strong><\/summary>\n<p id=\"htoc-2-do-i-need-to-keep-the-txt-record-after-verification-yes-google-recommends-keeping-it-for-future-account-ownership-checks\">Yes,\u00a0Google recommends keeping it for future account ownership checks.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Can I use both 1-grid email and Google Workspace at the same time?\u00a0<\/strong><\/summary>\n<p id=\"htoc-3-can-i-use-both-1-grid-email-and-google-workspace-at-the-same-time-no-only-one-mx-routing-option-can-be-active\">No, only one MX routing\u00a0option\u00a0can be active.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Do I need DNS access to complete the setup?\u00a0<\/strong><\/summary>\n<p id=\"htoc-4-do-i-need-dns-access-to-complete-the-setup-yes-verification-and-email-routing-require-dns-configuration\">Yes,\u00a0verification and email routing require DNS configuration.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. My email\u00a0isn&#8217;t\u00a0working after changing MX records \u2014 what should I do?\u00a0<\/strong><\/summary>\n<p id=\"htoc-5-my-email-isn-t-working-after-changing-mx-records-what-should-i-do-check-for\">Check for:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Old MX records are still present\u00a0<\/li>\n\n\n\n<li>Typo errors\u00a0<\/li>\n\n\n\n<li>Missing SPF\u00a0<\/li>\n\n\n\n<li>DNS propagation delays\u00a0<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Does 1-grid support Google Workspace setup?\u00a0<\/strong><\/summary>\n<p id=\"htoc-6-does-1-grid-support-google-workspace-setup-we-provide-guidance-but-full-setup-is-outside-our-standard-support-scope-however-you-can-follow-this-guide-or-refer-to-google-s-documentation\">We provide guidance, but full setup is outside our\u00a0standard support scope.\u00a0However, you can follow this guide or refer to Google\u2019s documentation.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. Will my old emails\u00a0be transferred\u00a0to Google Workspace automatically?\u00a0<\/strong><\/summary>\n<p id=\"htoc-7-will-my-old-emails-be-transferred-to-google-workspace-automatically-no-email-migration-must-be-done-separately-using-google-s-migration-tools\">No, email migration must be done separately using Google\u2019s migration tools.\u00a0<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-additional-resources\"><strong>Additional&nbsp;Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-a-domain-name-server-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding DNS, Its Record Types and How It Works<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-dns-records-and-how-to-check-these\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>DNS Records and How to Check These<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-dns-propagation-and-why-does-it-take-so-long\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding DNS Propagation and Why It Takes So Long<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/cpanel-how-to-manage-your-dns-zone-file\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Manage DNS Zone File in cPanel<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zones-in-windows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Managing DNS Zones in Windows Plesk<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-manage-dns-zone-in-website-panel-.net\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Manage DNS Zone in Website Panel (.Net)<\/strong><\/a>\u00a0<br><a href=\"https:\/\/1grid.co.za\/knowledge\/troubleshooting-steps-for-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Basic Troubleshooting Steps for Email<\/strong><\/a>\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>We&#8217;re&nbsp;Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Setting up Google Workspace using your&nbsp;1-grid&nbsp;domain&nbsp;doesn\u2019t&nbsp;have to feel like a map with this&nbsp;easy-to-reference guide. Stuck?&nbsp;Contact our Support Team for&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/1grid.co.za\/contact-us\/<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see how we can help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Activating Google Workspace on your 1-grid domain is easy, but the most&nbsp;important step&nbsp;is&nbsp;verifying your domain&nbsp;and setting up your&nbsp;DNS&nbsp;records&nbsp;so Google knows you own it.&nbsp; Whether\u00a0you&#8217;re\u00a0setting up your first business email or moving\u00a0your email over to Google Workspace, this guide walks you through every step clearly and simply.\u00a0 This guide will show&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1177,1191],"ht-kb-tag":[307,1500,350,449,1631,658,1490],"class_list":["post-34334","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_category-domain-names-setup-config","ht_kb_tag-dns","ht_kb_tag-domain-setup","ht_kb_tag-email-routing","ht_kb_tag-google","ht_kb_tag-google-workspace","ht_kb_tag-mx-records","ht_kb_tag-txt-record"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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