{"id":34589,"date":"2026-04-14T09:39:43","date_gmt":"2026-04-14T09:39:43","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=34589"},"modified":"2026-04-14T09:43:06","modified_gmt":"2026-04-14T09:43:06","slug":"website-design-migration-what-this-means-for-you","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/website-design-migration-what-this-meansforyou\/","title":{"rendered":"Website Design Migration: What This Means\u00a0for\u00a0You"},"content":{"rendered":"\n<p>If you have an existing Website Design package with us that was&nbsp;purchased&nbsp;up until March 2026,&nbsp;we\u2019re&nbsp;doing a migration to upgrade your website, giving you a more secure, reliable, and future-ready online presence.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Guide Helps With<\/strong><\/summary>\n<p id=\"htoc-this-guide-will-help-you-clearly-understand\">This guide will help you clearly understand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When this applies&nbsp;&nbsp;<\/li>\n\n\n\n<li>What\u2019s&nbsp;changing&nbsp;&nbsp;<\/li>\n\n\n\n<li>What stays the same&nbsp;&nbsp;<\/li>\n\n\n\n<li>How your website, content, and features are affected&nbsp;&nbsp;<\/li>\n\n\n\n<li>What your options are&nbsp;&nbsp;<\/li>\n\n\n\n<li>What happens next&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<ul class=\"wp-block-list\"><\/ul>\n\n\n\n<p>So&nbsp;you can make the right decision for your business with confidence while knowing your website, emails, and data&nbsp;remain&nbsp;safe.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/04\/1-grid-Images-for-KB-Articles-1000-x-600-px-13.png\" alt=\"Website Design Migration\" class=\"wp-image-34592\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Quick Links<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-when-does-this-apply\">When&nbsp;Does This Apply?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-does-this-migration-mean\">What&nbsp;Does This Migration Mean?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-s-changing1\">What\u2019s Changing?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-stays-the-same1\">What Stays the Same?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-how-will-this-migration-benefit-me\">How Will This Migration Benefit Me?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-will-my-website-design-content-or-features-change\">Will My Website Design, Content, or Features Change?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-happens-if-something-doesn-t-work-after-migration\">What Happens If Something&nbsp;Doesn\u2019t&nbsp;Work After Migration?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-seo-amp-visibility\">SEO &amp; Visibility&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-migration-timeline-what-to-expect\">Migration Timeline (What to Expect)&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-your-involvement\">Your Involvement&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-your-options-are1\">What&nbsp;Your Options Are&nbsp;<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-proceed-with-migration\">1:&nbsp;Proceed&nbsp;with Migration&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-2-stay-on-your-current-setup-wordpress\">2:&nbsp;Stay on Your Current Setup (WordPress)&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-3-cancel-website-design-and-keep-email-only\">3:&nbsp;Cancel Website Design&nbsp;and&nbsp;Keep Email Only&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-4-cancel-website-design-and-email\">4:&nbsp;Cancel Website Design and Email&nbsp;&nbsp;<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-before-you-decide\">Before You Decide&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-should-i-do-next\">What&nbsp;Should I Do&nbsp;Next?&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-what-happens-if-you-opt-out\">What Happens If You&nbsp;Opt&nbsp;Out&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-by-step-how-to-opt-out\">Step-by-Step: How to&nbsp;Opt&nbsp;Out&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-important-things-to-know\">Important Things to Know&nbsp;&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-empowering-insight\">Empowering Insight&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-faqs\">FAQs&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-additional-resources\">Additional&nbsp;Resources&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-need-additional-support\">Need Additional Support?&nbsp;<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-when-does-this-apply\"><strong>When&nbsp;Does This Apply?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>This applies if&nbsp;you\u2019ve&nbsp;received&nbsp;a migration notification from 1-grid&nbsp;letting you know that&nbsp;your website is eligible for an upgrade starting from&nbsp;20 April 2026.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-does-this-migration-mean\"><strong>What&nbsp;Does This Migration Mean?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>You are currently on a&nbsp;<strong>WordPress-based Website Design package,<\/strong> so we are migrating you to a&nbsp;<strong>fully managed website platform<\/strong>.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Benefits of Migrating To A Fully Managed Website Platform<\/strong><\/summary>\n<p id=\"htoc-we-are-migrating-you-to-a-fully-managed-website-platform-that-removes-the-need-for\">The new platform removes the need for:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plugins&nbsp;&nbsp;<\/li>\n\n\n\n<li>Manual updates&nbsp;&nbsp;<\/li>\n\n\n\n<li>Ongoing technical maintenance&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<ul class=\"wp-block-list\"><\/ul>\n\n\n\n<p>This means your website will be easier to manage, more secure, and better&nbsp;optimised&nbsp;for performance without requiring ongoing technical upkeep.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-s-changing1\"><strong>What\u2019s Changing?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Your current website relies on a few things.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Current Website Reliabilities<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Plugin functionality&nbsp;&nbsp;<\/li>\n\n\n\n<li>Manual updates&nbsp;&nbsp;<\/li>\n\n\n\n<li>Ongoing maintenance to remain secure&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How This Upgrade Changes Things<\/strong><\/summary>\n<p id=\"htoc-with-this-upgrade\">With this upgrade:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your website will be&nbsp;<strong>rebuilt and&nbsp;optimised<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>The platform will be&nbsp;<strong>fully managed<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Security and stability will be handled<\/strong> for you<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-stays-the-same1\"><strong>What Stays the Same?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>To give you peace of mind, there are a few important things that will not change during or after the migration.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What&#8217;s Not Changing<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Your&nbsp;<strong>domain name<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your&nbsp;<strong>email hosting<\/strong>&nbsp;(where applicable)&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your&nbsp;support access,<strong> and&nbsp;assistance&nbsp;from our team<\/strong>&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-how-will-this-migration-benefit-me\"><strong>How Will This Migration Benefit Me?<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Robust Security<\/strong><\/summary>\n<p id=\"htoc-robust-security-it-means-a-more-secure-environment-that-protects-your-website-and-your-brand-with-zero-reported-vulnerabilities-in-20-years-giving-you-and-your-customers-peace-of-mind\">It means a&nbsp;more secure environment that protects your website and your brand with zero reported vulnerabilities in 20 years, giving you and your customers peace of mind.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Rock-Solid Uptime <\/strong><\/summary>\n<p id=\"htoc-rock-solid-uptime-it-delivers-high-uptime-because-your-site-will-be-built-for-speed-and-stability-so-your-website-is-always-available-when-your-customers-need-it\">It&nbsp;delivers&nbsp;high uptime&nbsp;because your site will be&nbsp;built for&nbsp;speed&nbsp;and stability, so your website is always available when your customers need it.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Mobile-First Design<\/strong><\/summary>\n<p id=\"htoc-mobile-first-design-no-matter-how-your-customers-get-connected-your-website-is-optimised-across-all-devices-for-a-seamless-user-experience\">No matter how your customers get connected, your website is&nbsp;optimised&nbsp;across all devices for a seamless user experience.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Awesome Built-in Tools <\/strong><\/summary>\n<p id=\"htoc-awesome-built-in-tools-you-can-easily-add-features-like-online-stores-or-bookings-without-additional-systems-or-integrations-making-it-seamless-to-do-business\">You can easily add features like online stores or bookings without&nbsp;additional&nbsp;systems or integrations, making it seamless to do business.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Globally Trusted <\/strong><\/summary>\n<p id=\"htoc-globally-trusted-used-worldwide-the-platform-was-designed-to-scale-your-website-with-your-business-as-you-grow\">Used worldwide, the platform was designed to scale your website with your business as you grow.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-will-my-website-design-content-or-features-change\"><strong>Will My Website Design, Content, or Features Change?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>This is one of the most important questions, and we want to be fully transparent, so we&#8217;ve outlined how these aspects will be impacted by this upgrade.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Design&nbsp;<\/strong><\/summary>\n<p id=\"htoc-design\">Your website will be rebuilt on the new platform, and you will be able to review this rebuild before your website goes live.&nbsp;<br>&nbsp;<br>While we aim to&nbsp;retain&nbsp;your&nbsp;<strong>core layout, branding, and structure<\/strong>, some design elements may be&nbsp;<strong>refined or improved<\/strong>&nbsp;to align with modern standards and performance.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Content&nbsp;<\/strong><\/summary>\n<p id=\"htoc-content\">Your existing content (text, images, pages) will be&nbsp;<strong>carried over as closely as possible<\/strong>.<\/p>\n\n\n\n<p id=\"htoc-content1\">However:&nbsp;<\/p>\n\n\n\n<p id=\"htoc-content11\">Certain layouts may be improved for responsiveness&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p id=\"htoc-some-formatting-may-be-adjusted\">Some formatting may be adjusted&nbsp;&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Features &amp; Functionality&nbsp;<\/strong><\/summary>\n<p id=\"htoc-features-amp-functionality\">In most cases, your website will either:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-maintain-existing-functionality-and-or\">Maintain existing functionality,&nbsp;and\/or&nbsp;<\/li>\n\n\n\n<li id=\"htoc-be-improved-with-built-in-tools\">Be improved with built-in tools&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p id=\"htoc-however-please-note\">However, please note:&nbsp;<\/p>\n\n\n\n<p id=\"htoc-features-amp-functionality1\">Where this applies, our team will aim to provide the&nbsp;<strong>closest&nbsp;possible alternative&nbsp;or&nbsp;an&nbsp;improved solution<\/strong>&nbsp;&nbsp;<\/p>\n\n\n\n<p id=\"htoc-some-custom-plugins-or-advanced-wordpress-specific-features-may-not-carry-over-exactly\">Some&nbsp;<strong>custom plugins or advanced WordPress-specific features<\/strong>&nbsp;may not carry over exactly&nbsp;&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-happens-if-something-doesn-t-work-after-migration\"><strong>What Happens If Something&nbsp;Doesn\u2019t&nbsp;Work After Migration?<\/strong>&nbsp;<\/h2>\n\n\n\n<p>We understand that every website is unique, so if something&nbsp;doesn\u2019t&nbsp;function&nbsp;as expected after migration, you can let us know, and we&#8217;ll work with you to get it right for you.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How We&#8217;ll Tackle This With You<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Our team will work with you to&nbsp;<strong>review and resolve the issue<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Alternative solutions or adjustments will be provided&nbsp;where needed&nbsp;&nbsp;<\/li>\n\n\n\n<li>You\u2019ll&nbsp;have an opportunity to&nbsp;<strong>review your website before&nbsp;finalisation<\/strong><\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-seo-amp-visibility\"><strong>SEO &amp; Visibility<\/strong>&nbsp;<\/h2>\n\n\n\n<p>We take care to preserve your website\u2019s visibility on Google.&nbsp;While minor fluctuations can occur during any migration, we aim to&nbsp;<strong>protect and&nbsp;maintain&nbsp;your existing visibility<\/strong>&nbsp;as much as possible.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Includes<\/strong><\/summary>\n<p id=\"htoc-this-includes\">This includes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintaining URL structures where possible&nbsp;&nbsp;<\/li>\n\n\n\n<li>Preserving indexing and search presence&nbsp;&nbsp;<\/li>\n\n\n\n<li>Applying best practices during the rebuild&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-migration-timeline-what-to-expect\"><strong>Migration Timeline (What to Expect)<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Migrations will begin on 20 April 2026 and continue until the end of May 2026.&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Includes<\/strong><\/summary>\n<p id=\"htoc-this-includes1\">This&nbsp;includes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your website&nbsp;rebuild&nbsp;&nbsp;<\/li>\n\n\n\n<li>Our internal quality checks&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your review&nbsp;&nbsp;<\/li>\n\n\n\n<li>Go-live&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<p><strong>IMPORTANT:&nbsp;<\/strong>Your website will remain live during most of this process; however, a&nbsp;short switchover period may occur during go-live.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-your-involvement\"><strong>Your Involvement<\/strong>&nbsp;<\/h2>\n\n\n\n<p>To ensure your website meets your expectations before going live, you&#8217;ll collaborate with us to make sure it is just right for you!<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What You&#8217;ll Get To Collaborate On<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Reviewing your rebuilt website&nbsp;&nbsp;<\/li>\n\n\n\n<li>Requesting any final adjustments&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-your-options-are1\"><strong>What&nbsp;Your Options Are<\/strong>&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-1-proceed-with-migration\"><strong>1:&nbsp;Proceed&nbsp;with Migration<\/strong>&nbsp;<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Means For You<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Your website will be rebuilt,&nbsp;optimised, and upgraded&nbsp;&nbsp;<\/li>\n\n\n\n<li><span style=\"background-color: rgb(225, 190, 231);\">Our team fully handles migration<\/span>&nbsp;&nbsp;<\/li>\n\n\n\n<li>You will review the site before it goes live&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Once-off Upgrade Fee<\/strong><\/summary>\n<p id=\"htoc-once-off-upgrade-fee-this-fee-covers1\">This fee covers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website&nbsp;rebuild&nbsp;&nbsp;<\/li>\n\n\n\n<li>Platform upgrade&nbsp;&nbsp;<\/li>\n\n\n\n<li>Performance&nbsp;optimisation&nbsp;&nbsp;<\/li>\n\n\n\n<li>Full migration&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-2-stay-on-your-current-setup-wordpress\"><strong>2:&nbsp;Stay on Your Current Setup (WordPress)<\/strong>&nbsp;<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Means For You<\/strong><\/summary>\n<p id=\"htoc-your-website-will-remain-as-is\">Your website will&nbsp;<strong><em>remain as&nbsp;is<\/em><\/strong>.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What You&#8217;ll Be Responsible For<\/strong><\/summary>\n<p id=\"htoc-however-it-s-important-to-understand-that-you-will-be-responsible-for\">It\u2019s&nbsp;important to understand that you will&nbsp;be&nbsp;responsible for:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Updates&nbsp;&nbsp;<\/li>\n\n\n\n<li>Plugin management&nbsp;&nbsp;<\/li>\n\n\n\n<li>Security&nbsp;&nbsp;<\/li>\n\n\n\n<li>Ongoing maintenance<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>IMPORTANT<\/strong>: <strong>Risks<\/strong><\/summary>\n<p id=\"htoc-important-without-regular-updates-and-maintenance1\">Without regular updates and maintenance:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your website may become&nbsp;<strong>vulnerable to security risks<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Plugins may become&nbsp;<strong>outdated or incompatible<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Performance and stability may decline over time&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Who This Option Is Best Suited For<\/strong><\/summary>\n<p id=\"htoc-this-option-is-best-suited-if-you-have-ongoing-technical-support-or-a-web-developer-who-can-help-manage-your-site1\">This&nbsp;option&nbsp;is best suited if you have&nbsp;<strong>ongoing technical support or a web developer who can help manage your site<\/strong>.&nbsp;<\/p>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-3-cancel-website-design-and-keep-email-only\"><strong>3:&nbsp;Cancel Website Design&nbsp;and&nbsp;Keep Email Only<\/strong>&nbsp;<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Means For You<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Your Website Design service will be cancelled&nbsp;<\/li>\n\n\n\n<li>Our Team can provide you with your WordPress Login details and files for your new developer&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your email hosting will continue as normal, at the existing cost&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>IMPORTANT: Website Access and Moving to Another Provider or Web Developer<\/strong><\/summary>\n<p id=\"htoc-you-may-also\">You may also:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your WordPress website&nbsp;&nbsp;<\/li>\n\n\n\n<li>Move your website to another provider or web developer&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What Our Team Can Assist With<\/strong><\/summary>\n<p id=\"htoc-our-team-can-assist-with1\">Our team can&nbsp;assist&nbsp;with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing access details&nbsp;&nbsp;<\/li>\n\n\n\n<li>Discuss options for any&nbsp;additional&nbsp;related products and services&nbsp;<\/li>\n\n\n\n<li>Recommending&nbsp;alternative&nbsp;suitable email packages&nbsp;and&nbsp;pricing,&nbsp;if needed<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"htoc-4-cancel-website-design-and-email\"><strong>4:&nbsp;Cancel Website Design and Email<\/strong>&nbsp;&nbsp;<\/h3>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What This Means For You<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Your website and email services will be cancelled&nbsp;&nbsp;<\/li>\n\n\n\n<li>Services will remain active until the end of your billing cycle, where applicable\u00a0\u00a0<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What Happens After Cancellation<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Your website will no longer be live&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your email services will stop&nbsp;&nbsp;<\/li>\n\n\n\n<li>Your data will not be&nbsp;retained&nbsp;indefinitely&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>IMPORTANT: Migrating&nbsp;or Transferring Before Cancelling<\/strong><\/summary>\n<p id=\"htoc-important-if-you-wish-to-migrate-or-transfer-your-existing-wordpress-website-before-cancelling-with-us-you-can-explore-the-following-guides-to-assist-you-with-this-process1\">If you wish to migrate&nbsp;or transfer your existing WordPress website before cancelling with us, you can explore&nbsp;the following guides&nbsp;to&nbsp;assist&nbsp;you with this process:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/1grid.co.za\/knowledge\/how-do-i-transfer-my-wordpress-website-to-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How Do I Transfer My WordPress Website<\/strong><\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-migrate-your-wordpress-website-with-all-in-one-plugin\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How to Migrate Your WordPress Website with the All-in-One Plugin<\/strong><\/a><strong>&nbsp;&nbsp;<\/strong>&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Important Considerations Before Cancelling<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>Let us know if you want to&nbsp;<strong>keep your domain active<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Keep in mind that domains are renewed annually unless auto-renewal is disabled&nbsp;&nbsp;<\/li>\n\n\n\n<li>Remember that services will end at the&nbsp;<strong>close of your billing cycle<\/strong>&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How to Cancel<\/strong><\/summary>\n<p id=\"htoc-how-to-cancel-send-an-email-to-webdesign-1-grid-com11\">Send an email to&nbsp;<a href=\"mailto:webdesign@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>webdesign@1-grid.com<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<p id=\"htoc-how-to-cancel-send-an-email-to-webdesign-1-grid-com111\">Our team will guide you through:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The cancellation process&nbsp;&nbsp;<\/li>\n\n\n\n<li>Next steps&nbsp;&nbsp;<\/li>\n\n\n\n<li>Any required confirmations\u00a0\u00a0<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-before-you-decide\"><strong>Before You Decide<\/strong>&nbsp;<\/h2>\n\n\n\n<p>We\u2019re&nbsp;here to make this transition simple and stress-free.&nbsp;That\u2019s&nbsp;why it is important&nbsp;for us&nbsp;to make sure that we help you make the right decision for you.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What&#8217;s Important&nbsp;&nbsp;<\/strong><\/summary>\n<ul class=\"wp-block-list\">\n<li>You understand what this migration means&nbsp;<\/li>\n\n\n\n<li>You know what will and&nbsp;won\u2019t&nbsp;change&nbsp;<\/li>\n\n\n\n<li>You\u2019ve&nbsp;reviewed your options&nbsp;<\/li>\n\n\n\n<li>You\u2019re&nbsp;ready to make an informed decision&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<p>If\u00a0you\u2019re\u00a0unsure which\u00a0option\u00a0is best for your business, or need more details, simply email us at\u00a0<a href=\"mailto:webdesign@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>webdesign@1-grid.com<\/strong><\/a><strong>\u00a0<\/strong>where\u00a0our team\u00a0is ready to\u00a0guide you every step of the way.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-should-i-do-next\"><strong>What&nbsp;Should I Do&nbsp;Next?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>To&nbsp;proceed<\/strong>&nbsp;with the&nbsp;upgrade,&nbsp;<strong>there is nothing you need to do from your side&nbsp;<\/strong>once you have received the migration email. Our team will handle the full migration for you, rebuilding and&nbsp;optimising&nbsp;your website on the new platform with minimal disruption.&nbsp;<\/p>\n\n\n\n<p>If you <strong>prefer to stay on&nbsp;WordPress<\/strong>, you can simply let us know by&nbsp;<strong>opting out&nbsp;<\/strong>of the upgrade.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-what-happens-if-you-opt-out\"><strong>What Happens If You&nbsp;Opt&nbsp;Out<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Should you choose to opt out, your website will remain as is, and ongoing design, stability and security will depend on continued maintenance within the WordPress environment.&nbsp;&nbsp;<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>IMPORTANT<\/strong><\/summary>\n<p id=\"htoc-important-it-is-important-to-note-that-wordpress-websites-rely-on-ongoing-updates-plugins-and-active-maintenance-to-remain-secure-and-fully-functional-without-these-there-is-an-increased-risk-of-security-vulnerabilities-performance-issues-or-compatibility-problems-over-time\">It is important to note that WordPress websites rely on ongoing updates, plugins, and active maintenance to remain secure and fully functional. Without these, there is an&nbsp;<strong>increased risk&nbsp;<\/strong>of<strong><em>&nbsp;security vulnerabilities<\/em><\/strong>,<strong><em>&nbsp;performance issues<\/em><\/strong>, or&nbsp;<strong><em>compatibility problems<\/em><\/strong>&nbsp;over time.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-step-by-step-how-to-opt-out\"><strong>Step-by-Step: How to&nbsp;Opt&nbsp;Out<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>1: Open your migration email&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>2:&nbsp;Simply select \u201cI wish to OPT OUT\u201d<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-this-will-exclude-you-from-migration\"><em>This will exclude you\u00a0from\u00a0the migration.\u00a0<\/em><\/li>\n<\/ul>\n\n\n\n<p><strong>3:&nbsp;Submit&nbsp;your response before the deadline&nbsp;of 17 April 2026<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>IMPORTANT<\/strong>:&nbsp;If we&nbsp;don\u2019t&nbsp;hear from you by 17 April 2026,&nbsp;we\u2019ll&nbsp;continue with the upgrade as planned.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-important-things-to-know\"><strong>Important Things to Know<\/strong><strong>&nbsp;<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-emails-will-continue-working-normally-where-applicable\">Your emails will&nbsp;<strong>continue working normally&nbsp;(where applicable)<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li id=\"htoc-your-website-migration-will-not-go-live-without-your-approval\">Your website&nbsp;migration&nbsp;<strong>will&nbsp;not&nbsp;go live&nbsp;without your approval<\/strong>&nbsp;<\/li>\n\n\n\n<li id=\"htoc-the-once-off-fee-covers-the-full-migration-and-optimisation-process\">The once-off fee covers the full migration and&nbsp;optimisation&nbsp;process&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-empowering-insight\"><strong>Empowering Insight<\/strong>&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"300\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/03\/1-grid-Images-for-KB-Articles-1000-x-600-px-1600-x-300-px.png\" alt=\"Empowering Insight\" class=\"wp-image-34464\"\/><\/figure>\n<\/div>\n\n\n<p>If you decide to upgrade, our team will handle the full migration for you, along with the rebuilding and&nbsp;optimisation&nbsp;of your website on the new platform with minimal disruption.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-faqs\"><strong>FAQs<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q.&nbsp;Do I have to migrate?&nbsp;&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-do-i-have-to-migrate-no-you-can-choose-to-stay-on-your-current-setup-and-contact-a-wordpress-web-developer-to-help-manage-your-website-for-you-as-ongoing-maintenance-will-be-your-responsibility\">No, you can choose to stay on your current setup and contact a&nbsp;WordPress&nbsp;web developer to help manage your website for you,&nbsp;as ongoing maintenance will be your responsibility.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q.&nbsp;What happens if I miss the deadline to choose the upgrade?&nbsp;&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-what-happens-if-i-miss-the-deadline-to-choose-the-upgrade-you-can-still-migrate-later-however1\">You can still migrate later, however:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Availability may be limited&nbsp;&nbsp;<\/li>\n\n\n\n<li>The once-off migration cost may be higher&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q.&nbsp;Can I access my existing WordPress website?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-can-i-access-my-existing-wordpress-website-once-migration-is-complete-you-will-no-longer-have-access-to-your-wordpress-website\">Once migration is complete, you will no longer have access to your WordPress website.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q.&nbsp;Will my website go offline?&nbsp;&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-will-my-website-go-offline-your-website-will-remain-live-during-most-of-the-migration-a-short-switchover-may-occur-during-go-live1\">Your website will remain live during most of the migration. A short switchover may occur during go-live.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q.&nbsp;Will 1-grid&nbsp;continue to&nbsp;maintain&nbsp;and make website changes if I migrate?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-will-1-grid-continue-to-maintain-and-make-website-changes-if-i-migrate-yes-your-website-will-be-fully-managed-via-the-new-website-platform-all-changes-can-be-requested-as-per-the-previous-process-via-support-1-grid-com\">Yes,&nbsp;your website will be fully managed via the new website platform.&nbsp;All changes can be requested as per the&nbsp;previous&nbsp;process via&nbsp;<a href=\"mailto:support@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@1-grid.com<\/a>.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Q. What happens if I do not wish to migrate?&nbsp;<\/strong><\/summary>\n<p id=\"htoc-q-what-happens-if-i-do-not-wish-to-migrate-you-can-request-your-wordpress-login-details-to-hand-over-to-a-new-designer-if-needed\">You can request your&nbsp;WordPress&nbsp;login details to hand over to a new designer, if needed.&nbsp;<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-additional-resources\"><strong>Additional&nbsp;Resources<\/strong>&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/1grid.co.za\/knowledge\/categories\/email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Email FAQs<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/knowledge\/our-1-gridcancellations-feedbackform-helping-us-serve-you-better\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Cancelling Your Services<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/hosting\/web-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Web Hosting Products &amp; Services<\/strong><\/a>&nbsp;<br><a href=\"https:\/\/1grid.co.za\/professional-email\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Professional Email&nbsp;Products &amp; Services<\/strong><\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-need-additional-support\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>We&#8217;re&nbsp;Here to&nbsp;<\/strong><a href=\"https:\/\/1grid.co.za\/knowledge\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Help<\/strong><\/a><strong>:<\/strong>&nbsp;<\/p>\n\n\n\n<p>Understanding&nbsp;the&nbsp;Website Design migration and what this&nbsp;means&nbsp;doesn\u2019t&nbsp;have&nbsp;to&nbsp;feel technical&nbsp;with&nbsp;this&nbsp;easy-to-reference guide. Stuck?&nbsp;Contact our&nbsp;Team for&nbsp;further&nbsp;clarity and&nbsp;guidance&nbsp;(<a href=\"mailto:webdesign@1-grid.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>webdesign@1-grid.com<\/strong><\/a>).&nbsp;We&#8217;re&nbsp;ready&nbsp;to see&nbsp;how we can help!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have an existing Website Design package with us that was&nbsp;purchased&nbsp;up until March 2026,&nbsp;we\u2019re&nbsp;doing a migration to upgrade your website, giving you a more secure, reliable, and future-ready online presence.&nbsp; So&nbsp;you can make the right decision for your business with confidence while knowing your website, emails, and data&nbsp;remain&nbsp;safe.&nbsp; When&nbsp;Does&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[24],"ht-kb-tag":[629,1074,1446,1740,1742,1150],"class_list":["post-34589","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-website","ht_kb_tag-migration","ht_kb_tag-upgrade","ht_kb_tag-website-design","ht_kb_tag-website-migration","ht_kb_tag-website-upgrade","ht_kb_tag-wordpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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