{"id":35010,"date":"2026-07-15T12:33:22","date_gmt":"2026-07-15T12:33:22","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=35010"},"modified":"2026-07-15T12:33:23","modified_gmt":"2026-07-15T12:33:23","slug":"attaching-documents-like-word-excel-and-pdf-to-email-1-grid","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/attaching-documents-like-word-excel-and-pdf-to-email-1-grid\/","title":{"rendered":"Attaching Documents Like Word, Excel and PDF to Email | 1-grid\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Learn how attaching documents to an email works, when it&#8217;s better to share a download link instead of an attachment, and how to securely send sensitive files.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process is similar across most email applications, so whether you&#8217;re using Outlook, Apple Mail, Gmail or another email client, these steps will help you send documents confidently.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide will help you send documents such as Microsoft Word, Excel, PDF and other file types as email attachments.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/07\/1-grid-Images-for-KB-Articles-1000-x-600-px-66.png\" alt=\"How to Email Word, Excel and Other Documents | 1-grid\" class=\"wp-image-35013\"\/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-steps-to-sending-word-excel-or-other-documents-via-email\">Steps to Sending Word, Excel or Other Documents via Email<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-step-1-create-a-new-email\">Step 1: Create a New Email&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-2-attach-your-document\">Step 2: Attach Your Document&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-3-review-attachment-size\">Step 3: Review Attachment Size&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-4-send-your-email\">Step 4: Send Your Email&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-5-share-large-files-securely\">Step 5: Share Large Files Securely&nbsp;<\/a><\/li><li class=\"\"><a href=\"#htoc-step-6-protect-sensitive-documents\">Step 6: Protect Sensitive Documents&nbsp;<\/a><\/li><\/ul><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 id=\"htoc-what-this-means\" class=\"wp-block-heading\"><strong>What This Means<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most email applications allow you to attach files directly to an email before sending it.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Recipients can then:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-download-the-attachment\">Download the attachment.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-open-it-using-the-appropriate-application\">Open it using the appropriate application.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-save-it-to-their-device\">Save it to their device.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-reply-with-updated-versions-if-needed\">Reply with updated versions if needed.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Common document types include:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-microsoft-word-doc-docx\">Microsoft Word (.doc, .docx)\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-microsoft-excel-xls-xlsx\">Microsoft Excel (.xls, .xlsx)\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-pdf-files\">PDF files\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-powerpoint-presentations\">PowerPoint presentations\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-images\">Images\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-text-documents\">Text documents\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Email attachments are ideal for everyday business communication, provided the combined message size remains within your email service limits.\u00a0<\/p>\n\n\n\n<h2 id=\"htoc-steps-to-sending-word-excel-or-other-documents-via-email\" class=\"wp-block-heading\">Steps to Sending Word, Excel or Other Documents via Email<\/h2>\n\n\n\n<h6 id=\"htoc-step-1-create-a-new-email\" class=\"wp-block-heading\"><strong>Step 1: Create a New Email<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">1. Open your preferred email application, such as:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-microsoft-outlook\">Microsoft Outlook\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-apple-mail\">Apple Mail\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-gmail\">Gmail\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-thunderbird\">Thunderbird\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-your-webmail-interface\">Your webmail interface\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">2. Create a new email by selecting:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-new-email\"><strong>New Email<\/strong>\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-compose\"><strong>Compose<\/strong>\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-new-message\"><strong>New Message<\/strong>\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">3. Complete the following fields:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-recipient\">Recipient\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-subject\">Subject\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-message\">Message\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 id=\"htoc-step-2-attach-your-document\" class=\"wp-block-heading\"><strong>Step 2: Attach Your Document<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">1. Select the <strong>Attach<\/strong> (paperclip) icon.\u00a0<br>2. Browse to the location of your file.\u00a0<br>3. Select the document you want to attach.\u00a0<br>4. Click <strong>Open<\/strong> or <strong>Attach<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP: <\/strong>Most email clients allow you to attach multiple documents to the same email.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT: <\/strong>Wait until the upload completes before sending the message.\u00a0<\/p>\n\n\n\n<h6 id=\"htoc-step-3-review-attachment-size\" class=\"wp-block-heading\"><strong>Step 3: Review Attachment Size<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Before sending, review the combined size of:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-email\">Your email\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-all-attachments\">All attachments\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT: <\/strong>For customers using <strong>1-grid Email Hosting<\/strong>, emails sent through <strong>MailChannels<\/strong> can be up to <strong>25 MB in total<\/strong>, including all attachments.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP: <\/strong>If your attachments exceed this limit, consider sharing them using a secure cloud storage service instead.\u00a0<\/p>\n\n\n\n<h6 id=\"htoc-step-4-send-your-email\" class=\"wp-block-heading\"><strong>Step 4: Send Your Email<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">1. Review your:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-recipient-s\">Recipient(s)\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-subject1\">Subject\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-message1\">Message\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-attachments\">Attachments\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">2. Once you&#8217;re satisfied, click <strong>Send<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your recipient will receive the email and can download or open the attached files.&nbsp;<\/p>\n\n\n\n<h6 id=\"htoc-step-5-share-large-files-securely\" class=\"wp-block-heading\"><strong>Step 5: Share Large Files Securely<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">If your files are too large to send as email attachments, upload them to a trusted cloud storage or <a href=\"https:\/\/www.google.com\/search?q=file-sharing+services&amp;sca_esv=fba96cc439ef8eac&amp;rlz=1C1GCEA_enZA1173ZA1204&amp;biw=1920&amp;bih=993&amp;sxsrf=APpeQns60FFrkXYvTepR18d5-BJOwYcttA%3A1784118038794&amp;ei=FntXaqT_L6OuhbIP077U2QQ&amp;ved=0ahUKEwik4sHP1dSVAxUjV0EAHVMfNUsQ4dUDCBI&amp;uact=5&amp;oq=file-sharing+services&amp;gs_lp=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&amp;sclient=gws-wiz-serp\"><strong>file-sharing service<\/strong><\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of attaching the file, send the recipient a secure download link.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This approach:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-avoids-attachment-size-limits\">Avoids attachment size limits.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-improves-delivery-reliability\">Improves delivery reliability.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-reduces-mailbox-storage-usage\">Reduces mailbox storage usage.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-makes-sharing-large-files-easier\">Makes sharing large files easier.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Many <a href=\"https:\/\/www.google.com\/search?q=cloud+storage+platforms+&amp;sca_esv=fba96cc439ef8eac&amp;rlz=1C1GCEA_enZA1173ZA1204&amp;biw=1920&amp;bih=993&amp;sxsrf=APpeQnu2bje0NOEBbVKCXsZY17ygALOcNQ%3A1784116780831&amp;ei=LHZXasapMsW7hbIP_J2j0As&amp;ved=0ahUKEwjG79X30NSVAxXFXUEAHfzOCLoQ4dUDCBI&amp;uact=5&amp;oq=cloud+storage+platforms+&amp;gs_lp=Egxnd3Mtd2l6LXNlcnAiGGNsb3VkIHN0b3JhZ2UgcGxhdGZvcm1zIEj5AVAAWABwAHgBkAEAmAEAoAEAqgEAuAEDyAEA-AEC-AEBmAIAoAIAmAMAkgcAoAcAsgcAuAcAwgcAyAcAgAgB&amp;sclient=gws-wiz-serp\">cloud storage platforms<\/a> also allow you to:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-set-expiry-dates\">Set expiry dates.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-restrict-downloads\">Restrict downloads.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-protect-files-with-passwords\">Protect files with passwords.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-revoke-access-when-no-longer-needed\">Revoke access when no longer needed.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<h6 id=\"htoc-step-6-protect-sensitive-documents\" class=\"wp-block-heading\"><strong>Step 6: Protect Sensitive Documents<\/strong>&nbsp;<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">If your documents contain confidential or personal information, consider protecting them before sending.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You can:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-encrypt-the-document-with-a-password\">Encrypt the document with a password.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-password-protect-pdf-word-or-excel-files\">Password-protect PDF, Word or Excel files.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-share-the-password-separately-from-the-email-for-additional-security\">Share the password separately from the email for additional security.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TIP: <\/strong>Adding password protection provides another layer of security if the email is intercepted or sent to the wrong recipient.\u00a0<\/p>\n\n\n\n<h2 id=\"htoc-important-things-to-know\" class=\"wp-block-heading\"><strong>Important Things to Know<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-emails-sent-through-mailchannels-support-a-maximum-message-size-of-25-mb-including-all-attachments\">Emails sent through <strong>MailChannels<\/strong> support a maximum message size of <strong>25 MB<\/strong>, including all attachments.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-large-attachments-may-take-longer-to-upload-and-download\">Large attachments may take longer to upload and download.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-some-recipients-email-providers-may-enforce-smaller-attachment-limits\">Some recipients&#8217; email providers may enforce smaller attachment limits.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-multiple-attachments-contribute-to-the-total-message-size\">Multiple attachments contribute to the total message size.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-sensitive-documents-should-be-password-protected-where-appropriate\">Sensitive documents should be password protected where appropriate.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-sharing-download-links-is-often-a-better-option-for-very-large-files\">Sharing download links is often a better option for very large files.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-before-you-move-on\" class=\"wp-block-heading\"><strong>Before You Move On<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before sending your email:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-confirm-the-correct-document-is-attached\">Confirm the correct document is attached.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-check-the-total-attachment-size\">Check the total attachment size.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-verify-the-recipient-s-email-address\">Verify the recipient&#8217;s email address.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-consider-password-protection-for-sensitive-files\">Consider password protection for sensitive files.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-use-cloud-storage-if-your-attachments-are-too-large\">Use cloud storage if your attachments are too large.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-common-mistakes-to-avoid\" class=\"wp-block-heading\"><strong>Common Mistakes to Avoid<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-forgetting-to-attach-the-document-before-clicking-send\">Forgetting to attach the document before clicking <strong>Send<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-exceeding-the-maximum-email-attachment-size\">Exceeding the maximum email attachment size.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-sending-confidential-files-without-protection\">Sending confidential files without protection.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-sending-outdated-versions-of-documents\">Sending outdated versions of documents.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-using-email-attachments-when-a-secure-download-link-would-be-more-appropriate\">Using email attachments when a secure download link would be more appropriate.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-if-this-didn-t-work\" class=\"wp-block-heading\"><strong>If This Didn&#8217;t Work<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unable to send documents by email, gather the following before contacting Support:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-domain-name\">Your domain name.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-sender-email-address\">The sender email address.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-approximate-attachment-size\">The approximate attachment size.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-the-file-type-being-attached\">The file type being attached.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-any-error-message-received\">Any error message received.\u00a0\u00a0<\/li>\n\n\n\n<li id=\"htoc-a-screenshot-of-the-error-if-available\">A screenshot of the error (if available).\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information helps us investigate the issue more efficiently.\u00a0<\/p>\n\n\n\n<h2 id=\"htoc-related-articles\" class=\"wp-block-heading\"><strong>Related Articles<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-maximum-email-size-for-sending-and-receiving\"><a href=\"https:\/\/1grid.co.za\/knowledge\/email-size-limits-maximum-for-sending-and-receiving-with-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Maximum Email Size for Sending and Receiving\u00a0\u00a0<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-understanding-mailchannels-email-restrictions-with-1-grid\"><a href=\"https:\/\/1grid.co.za\/knowledge\/email-restrictions\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Understanding MailChannels Email Restrictions with 1-grid\u00a0\u00a0<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-how-many-email-recipients-can-i-send-to-in-one-email\"><a href=\"https:\/\/1grid.co.za\/knowledge\/email-sending-limits-recipients-per-email-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How Many Email Recipients Can I Send to in One Email?\u00a0\u00a0<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-what-is-an-email-signature\"><a href=\"https:\/\/1grid.co.za\/knowledge\/email-signatures-what-these-are-and-how-to-create-one-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>What Is an Email Signature?\u00a0\u00a0<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-how-does-email-delivery-work\"><a href=\"https:\/\/1grid.co.za\/knowledge\/understanding-how-email-is-sent-1-grid\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>How Does Email Delivery Work?\u00a0\u00a0<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h2 id=\"htoc-faqs\" class=\"wp-block-heading\"><strong>FAQs<\/strong>&nbsp;<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What types of files can I attach to an email?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-you-can-attach-most-common-file-types-including-word-documents-excel-spreadsheets-pdfs-images-presentations-and-text-files\">You can attach most common file types, including Word documents, Excel spreadsheets, PDFs, images, presentations and text files.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How large can my email attachments be?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-emails-sent-through-mailchannels-can-be-up-to-25-mb-in-total-including-all-attachments\">Emails sent through <strong>MailChannels<\/strong> can be up to <strong>25 MB in total<\/strong>, including all attachments.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I attach more than one document?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-yes-most-email-clients-allow-multiple-attachments-provided-the-combined-message-size-does-not-exceed-the-maximum-limit\">Yes. Most email clients allow multiple attachments, provided the combined message size does not exceed the maximum limit.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What should I do if my attachment is too large?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-upload-the-file-to-a-trusted-cloud-storage-or-file-sharing-service-and-send-the-recipient-a-secure-download-link-instead\">Upload the file to a trusted cloud storage or file-sharing service and send the recipient a secure download link instead.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Should I password-protect sensitive documents?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-yes-password-protection-adds-an-extra-layer-of-security-when-sending-confidential-or-sensitive-information\">Yes. Password protection adds an extra layer of security when sending confidential or sensitive information.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why won&#8217;t my attachment send?\u00a0<\/strong><\/summary>\n<p class=\"wp-block-paragraph\" id=\"htoc-common-causes-include\"><strong>Common causes include:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The attachment exceeds the maximum size.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Poor internet connectivity.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Unsupported file types.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Temporary email service issues.&nbsp;&nbsp;<\/li>\n<\/ul>\n<\/details>\n\n\n\n<h2 id=\"htoc-empowering-insight\" class=\"wp-block-heading\"><strong>Empowering Insight<\/strong>&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"300\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/03\/1-grid-Images-for-KB-Articles-1000-x-600-px-1600-x-300-px.png\" alt=\"Empowering Insight\" class=\"wp-image-34464\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Sending documents by email is simple, but taking a few moments to check attachment size, recipient details and document security can help ensure your files arrive safely and without delays.&nbsp;<\/p>\n\n\n\n<h2 id=\"htoc-need-additional-support\" class=\"wp-block-heading\"><strong>Need Additional Support?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve reviewed this guide and are still unable to send document attachments, first explore more <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=send+email&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\">related Knowledge Base articles<\/a> <\/strong>for additional troubleshooting guidance.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you still need assistance, <a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>contact us<\/strong><\/a> with your domain name, attachment size, and any error messages so we can help investigate further.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how attaching documents to an email works, when it&#8217;s better to share a download link instead of an attachment, and how to securely send sensitive files.\u00a0 The process is similar across most email applications, so whether you&#8217;re using Outlook, Apple Mail, Gmail or another email client, these steps will&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1173],"ht-kb-tag":[1286,1879,336,1868,344,1883,598,1882,1650,1880],"class_list":["post-35010","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email","ht_kb_tag-attachments","ht_kb_tag-documents","ht_kb_tag-email","ht_kb_tag-email-attachments","ht_kb_tag-email-hosting","ht_kb_tag-large-files","ht_kb_tag-mailchannels","ht_kb_tag-pdf","ht_kb_tag-restrictions","ht_kb_tag-word"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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