{"id":35396,"date":"2026-08-21T09:17:31","date_gmt":"2026-08-21T09:17:31","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=35396"},"modified":"2026-08-21T09:17:35","modified_gmt":"2026-08-21T09:17:35","slug":"manage-files-in-smartftp-for-your-1-grid-hosting-account","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/manage-files-in-smartftp-for-your-1-grid-hosting-account\/","title":{"rendered":"Manage Files in SmartFTP for Your 1-grid Hosting Account"},"content":{"rendered":"\n<h4 id=\"htoc-organise-your-directories-adjust-security-states-and-clear-out-legacy-content-natively-on-your-server-using-client-shortcuts-with-smartfrp\" class=\"wp-block-heading\">Organise your directories, adjust security settings, and clear out legacy content natively on your server using client shortcuts with SmartFTP.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Managing your website files correctly helps keep your website organised, secure, and functioning as expected. Whether you&#8217;re updating website content or maintaining your hosting environment, these basic file management tasks are essential. This guide will help you manage files and folders on your website using SmartFTP. You&#8217;ll learn how to create folders, rename them, delete unwanted directories, and change file permissions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/08\/1-grid-Images-for-KB-Articles-1000-x-600-px-85.png\" alt=\"Manage Files in SmartFTP | 1-grid Knowledge Base\" class=\"wp-image-35397\"\/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-ht-block-toc is-style-rounded htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-before-you-begin\">Before You Begin<\/a><\/li><li class=\"\"><a href=\"#htoc-follow-these-steps\">Follow These Steps<\/a><ul class=\"ht_toc_child_list\"><\/ul><\/li><li class=\"\"><a href=\"#htoc-what-happens-next\">What Happens Next?<\/a><\/li><li class=\"\"><a href=\"#htoc-important-things-to-know\">Important Things to Know<\/a><\/li><li class=\"\"><a href=\"#htoc-common-mistakes-to-avoid\">Common Mistakes to Avoid<\/a><\/li><li class=\"\"><a href=\"#htoc-if-this-didn-t-work\">If This Didn&#8217;t Work<\/a><\/li><li class=\"\"><a href=\"#htoc-you-re-ready\">You\u2019re Ready!<\/a><\/li><li class=\"\"><a href=\"#htoc-related-articles\">Related Articles<\/a><\/li><li class=\"\"><a href=\"#htoc-need-help\">Need Help?<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-before-you-begin\" class=\"wp-block-heading\">Before You Begin<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before reorganising your remote server directory layouts inside SmartFTP, make sure you meet the following baseline requirements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-smartftp-software-client-is-running-on-your-local-computer\">The <strong><a href=\"https:\/\/www.smartftp.com\/download\" target=\"_blank\" rel=\"noreferrer noopener\">SmartFTP software client<\/a><\/strong> is running on your local computer.<\/li>\n\n\n\n<li id=\"htoc-you-have-an-active-connection-established-via-configure-smartftp-for-your-1-grid-hosting-account\">You have an active connection established via <a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-configure-smartftp-for-your-1-grid-hosting-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Configure SmartFTP for your 1-grid Hosting Account<\/strong><\/a>.<\/li>\n\n\n\n<li id=\"htoc-an-ftp-user-profile-that-holds-full-read-write-administrative-permissions-for-your-target-hosting-paths\">An FTP user profile that holds full read\/write administrative permissions for your target hosting paths.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1<em> <strong>Context: <\/strong>SmartFTP is an FTP (File Transfer Protocol) client that allows you to securely connect to your 1-grid hosting account and manage the files stored on your web server. Every file creation, directory label rewrite, or security mode flip you execute inside its control pane updates the active files resting on your web storage platform in real-time.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-follow-these-steps\" class=\"wp-block-heading\">Follow These Steps<\/h2>\n\n\n\n<h4 id=\"htoc-1-create-a-new-folder\" class=\"wp-block-heading\">1. Create a New Folder<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-open-smartftp-and-establish-an-active-connection-to-your-hosting-account-profile\">Open <strong>SmartFTP<\/strong> and establish an active connection to your hosting account profile.<\/li>\n\n\n\n<li id=\"htoc-in-the-remote-server-explorer-pane-browse-to-the-exact-parent-location-where-you-want-to-drop-a-new-directory-tree\">In the remote server explorer pane, browse to the exact parent location where you want to drop a new directory tree.<\/li>\n\n\n\n<li id=\"htoc-click-the-new-folder-action-button-in-the-toolbar\">Click the <strong>New Folder<\/strong> action button in the toolbar.<\/li>\n\n\n\n<li id=\"htoc-enter-a-meaningful-name-for-the-new-folder-and-press-enter-to-confirm-the-action-your-new-folder-will-appear-in-the-directory-listing-immediately\">Enter a meaningful name for the new folder, and press <strong>Enter<\/strong> to confirm the action. Your new folder will appear in the directory listing immediately.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"htoc-2-rename-a-folder\" class=\"wp-block-heading\">2. Rename a Folder<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-locate-and-select-the-specific-target-folder-row-item-you-want-to-modify-on-the-remote-server-list\">Locate and select the specific target folder row item you want to modify on the remote server list.<\/li>\n\n\n\n<li id=\"htoc-click-the-rename-icon-in-the-header-context-menu-or-press-f2-on-your-keyboard-layout\">Click the <strong>Rename<\/strong> icon in the header context menu (or press <strong>F2<\/strong> on your keyboard layout).<\/li>\n\n\n\n<li id=\"htoc-enter-your-updated-alphanumeric-folder-name-string-and-press-enter-to-save-the-change-the-folder-name-will-update-across-your-network-environment-immediately\">Enter your updated alphanumeric folder name string and press <strong>Enter<\/strong> to save the change. The folder name will update across your network environment immediately.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"htoc-3-delete-a-folder-or-file\" class=\"wp-block-heading\">3. Delete a Folder or File<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-navigate-to-the-obsolete-resource-file-or-directory-asset-you-intend-to-permanently-wipe\">Navigate to the obsolete resource file or directory asset you intend to permanently wipe.<\/li>\n\n\n\n<li id=\"htoc-select-the-folder-or-file-and-click-the-delete-cross-icon-in-the-toolbar-strip\">Select the folder or file, and click the <strong>Delete<\/strong> cross icon in the toolbar strip.<\/li>\n\n\n\n<li id=\"htoc-confirm-the-systemic-verification-popup-box-prompt-to-permanently-drop-the-assets-from-your-web-disk-allocation-space\">Confirm the system verification pop-up box prompt to permanently drop the assets from your web disk allocation space.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"htoc-4-change-file-permissions\" class=\"wp-block-heading\">4. Change File Permissions<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-select-the-specific-configuration-file-or-data-wrapper-layout-whose-directory-attributes-require-tuning\">Select the specific configuration file or data wrapper layout whose directory attributes require tuning.<\/li>\n\n\n\n<li id=\"htoc-click-the-properties-icon-in-the-toolbar-context-menu\">Click the <strong>Properties<\/strong> icon in the toolbar context menu.<\/li>\n\n\n\n<li id=\"htoc-open-the-permissions-tab-layout-panel-menu\">Open the <strong>Permissions<\/strong> tab layout panel menu.<\/li>\n\n\n\n<li id=\"htoc-adjust-the-appropriate-checkbox-matrices-or-type-the-precise-numeric-permission-level-layout-such-as-644-for-files-or-755-for-directories-and-click-save-to-apply-the-new-system-state-rules\">Adjust the appropriate checkbox matrices (or type the precise numeric permission level layout, such as <code>644<\/code> for files or <code>755<\/code> for directories), and click <strong>Save<\/strong> to apply the new system state rules.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-what-happens-next\" class=\"wp-block-heading\">What Happens Next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once file and directory properties are saved inside the SmartFTP workspace panel, server configuration rules cycle instantly.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-real-time-property-flips-folder-renames-or-permission-adjustments-modify-your-application-connection-routing-immediately\"><strong>Real-Time Property Flips:<\/strong> Folder renames or permission adjustments modify your application connection routing immediately.<\/li>\n\n\n\n<li id=\"htoc-the-permanent-purge-effect-dropped-directory-units-bypass-any-localized-desktop-recycle-bins-completely-purging-files-from-the-host-disk-sector\"><strong>The Permanent Purge Effect:<\/strong> Dropped directory units bypass any localised desktop recycle bins, completely purging files from the host disk sector.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-important-things-to-know\" class=\"wp-block-heading\">Important Things to Know<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-the-permission-lockdown-rule-setting-overly-loose-structural-numbers-like-777-bypasses-vital-web-host-defenses-keep-backend-application-codes-restricted-to-a-safe-file-permission-baseline-of-644-for-scripts-and-755-for-directories\"><strong>The Permission Lockdown Rule:<\/strong> Setting overly loose structural numbers like <code>777<\/code> bypasses vital web host defences. Keep backend application codes restricted to a safe file permission baseline of <strong>644<\/strong> for scripts and <strong>755<\/strong> for directories.<\/li>\n\n\n\n<li id=\"htoc-landing-page-overrides-if-you-rename-or-tamper-with-your-primary-landing-indicators-e-g-changing-index-php-to-uppercase-formats-web-browsers-will-fail-to-resolve-your-landing-templates-throwing-immediate-http-403-errors\"><strong>Landing Page Overrides:<\/strong> If you rename or tamper with your primary landing indicators (e.g., changing <code>index.php<\/code> to uppercase formats), web browsers will fail to resolve your landing templates, throwing immediate HTTP 403 errors.<\/li>\n\n\n\n<li id=\"htoc-backup-priority-protocol-always-pull-down-a-standalone-folder-download-copy-of-your-core-public-folder-arrays-via-upload-and-download-files-using-smartftp-before-executing-multiple-batch-folder-deletes\"><strong>Backup Priority Protocol:<\/strong> Always pull down a standalone folder download copy of your core public folder arrays via<strong> <a href=\"https:\/\/1grid.co.za\/knowledge\/knowledge\/how-to-upload-and-download-files-using-smartftp-for-your-1-grid-hosting-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">Upload and Download Files Using SmartFTP<\/a><\/strong> before executing multiple batch folder deletes.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-common-mistakes-to-avoid\" class=\"wp-block-heading\">Common Mistakes to Avoid<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-accidendally-highlighting-and-deleting-nested-framework-folder-units-while-executing-directory-cleanups\">Accidentally highlighting and deleting nested framework folder units while executing directory cleanups.<\/li>\n\n\n\n<li id=\"htoc-renaming-standard-operational-engine-folders-or-system-directories-that-active-platform-plugins-rely-on-for-loading-processes\">Renaming standard operational engine folders or system directories that active platform plugins rely on for loading processes.<\/li>\n\n\n\n<li id=\"htoc-applying-incorrect-restrictive-permission-keys-that-lock-out-your-own-application-s-web-server-engine-from-reading-its-text-settings-files\">Applying incorrect, restrictive permission keys that lock out your own application&#8217;s web server engine from reading its text settings files.<\/li>\n\n\n\n<li id=\"htoc-setting-overly-permissive-access-states-such-as-777-unnecessarily-exposing-server-files-to-script-injections\">Setting overly permissive access states (such as <code>777<\/code>) unnecessarily, exposing server files to script injections.<\/li>\n\n\n\n<li id=\"htoc-presuming-system-updates-failed-when-your-desktop-browser-interface-is-simply-pulling-an-old-un-cleared-page-cache\">Presuming system updates failed when your desktop browser interface is simply pulling an old, un-cleared page cache.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-if-this-didn-t-work\" class=\"wp-block-heading\">If This Didn&#8217;t Work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Should the status panel console box output permission exception alert codes or file locking warnings during execution, verify your FTP account profile holds full write permissions. If folder name renames refuse to register inside your browser views, try reconnecting to your hosting account and refresh the directory listing to clear out local cache logs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-you-re-ready\" class=\"wp-block-heading\">You\u2019re Ready!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your remote server file environment cleanup is successfully completed. Maintaining a secure, clean, and organised directory tree hierarchy prevents systemic storage conflicts and keeps your web environment operating efficiently.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/1-grid.com\/client\/clientarea.php\" target=\"_blank\" rel=\"noopener\"><strong>Log In to Customer Zone &amp; Manage SmartFTP Folders Now<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-related-articles\" class=\"wp-block-heading\">Related Articles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-configure-smartftp-for-your-1-grid-hosting-account\"><a href=\"https:\/\/1grid.co.za\/knowledge\/how-to-configure-smartftp-for-your-1-grid-hosting-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Configure SmartFTP for your 1-grid Hosting Account<\/strong><\/a><\/li>\n\n\n\n<li id=\"htoc-upload-and-download-files-using-smartftp\"><a href=\"https:\/\/1grid.co.za\/knowledge\/knowledge\/how-to-upload-and-download-files-using-smartftp-for-your-1-grid-hosting-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Upload and Download Files Using SmartFTP<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-need-help\" class=\"wp-block-heading\">Need Help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If SmartFTP blocks directory modifications with critical socket failures or security error logs, <a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>contact us<\/strong><\/a>. Our Support Team is ready to provide support and guidance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before submitting your request, please prepare:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-primary-domain-name-and-hosting-service-plan-metrics\">Your primary <strong>domain name<\/strong> and hosting service plan metrics.<\/li>\n\n\n\n<li id=\"htoc-the-exact-layout-path-of-the-target-file-or-folder-directory-you-are-modifying\">The exact path of the target <strong>file or folder directory<\/strong> you are modifying.<\/li>\n\n\n\n<li id=\"htoc-the-complete-text-string-configuration-of-any-error-messages-displaying-on-your-screen-console\">The complete text string configuration of any <strong>error messages<\/strong> displayed on your screen console.<\/li>\n\n\n\n<li id=\"htoc-a-screenshot-of-your-smartftp-workspace-window-view-showing-the-failure-notice\">A <strong>screenshot of your SmartFTP workspace window view<\/strong> showing the failure notice.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Organise your directories, adjust security settings, and clear out legacy content natively on your server using client shortcuts with SmartFTP. Managing your website files correctly helps keep your website organised, secure, and functioning as expected. Whether you&#8217;re updating website content or maintaining your hosting environment, these basic file management tasks&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1174,1190],"ht-kb-tag":[1951,1977,434,1931,470,2005,1990,2006,1966],"class_list":["post-35396","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_category-web-security","ht_kb_tag-file-management","ht_kb_tag-file-permissions","ht_kb_tag-ftp","ht_kb_tag-ftp-client","ht_kb_tag-hosting","ht_kb_tag-linux-permissions","ht_kb_tag-smartftp","ht_kb_tag-website-administration","ht_kb_tag-website-files"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manage Files in SmartFTP | 1-grid<\/title>\n<meta name=\"description\" content=\"Learn how to 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