{"id":35565,"date":"2026-09-30T09:29:21","date_gmt":"2026-09-30T09:29:21","guid":{"rendered":"https:\/\/1grid.co.za\/knowledge\/?post_type=ht_kb&#038;p=35565"},"modified":"2026-09-30T09:29:23","modified_gmt":"2026-09-30T09:29:23","slug":"set-up-your-email-account-on-a-samsung-device-with-1-grid","status":"publish","type":"ht_kb","link":"https:\/\/1grid.co.za\/knowledge\/set-up-your-email-account-on-a-samsung-device-with-1-grid\/","title":{"rendered":"Set Up Your Email Account on a Samsung Device with 1-grid"},"content":{"rendered":"\n<h3 id=\"htoc-configure-the-native-samsung-email-application-on-your-smartphone-or-tablet-using-secure-imap-pop3-server-routing\" class=\"wp-block-heading\">Configure the native Samsung Email application on your smartphone or tablet using secure IMAP\/POP3 server routing.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Set up email on a Samsung device, like your smartphone or tablet, to manage your emails anywhere from your mobile device<\/strong>. If you are configuring your mailbox for the first time, don&#8217;t worry! Samsung&#8217;s built-in Email app makes the process straightforward, and you can update your sync preferences later if needed. By following these steps, you&#8217;ll be able to send and receive emails securely from your mobile device wherever you are. This guide will help you configure your custom 1-grid hosting mailbox using the native Samsung Email app on your device.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/1-grid-Images-for-KB-Articles-1000-x-600-px-2026-09-30T112702.496.png\" alt=\"Set Up Your Email Account on a Samsung Device with 1-grid | 1-grid Knowledge Base \" class=\"wp-image-35576\"\/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-before-you-begin\">Before You Begin<\/a><\/li><li class=\"\"><a href=\"#htoc-follow-these-steps\">Follow These Steps<\/a><ul class=\"ht_toc_child_list\"><li class=\"\"><a href=\"#htoc-1-open-your-device-account-settings\">1. Open Your Device Account Settings<\/a><\/li><li class=\"\"><a href=\"#htoc-2-enter-account-management\">2. Enter Account Management<\/a><\/li><li class=\"\"><a href=\"#htoc-3-initialise-the-email-provisioning-loop\">3. Initialise the Email Provisioning Loop<\/a><\/li><li class=\"\"><a href=\"#htoc-4-choose-your-setup-framework\">4. Choose Your Setup Framework<\/a><\/li><li class=\"\"><a href=\"#htoc-5-input-credentials-and-attempt-auto-discovery\">5. Input Credentials and Attempt Auto-Discovery<\/a><\/li><li class=\"\"><a href=\"#htoc-6-configure-manual-server-settings-if-required\">6. Configure Manual Server Settings (If Required)<\/a><\/li><li class=\"\"><a href=\"#htoc-7-review-and-adjust-synchronisation-settings\">7. Review and Adjust Synchronisation Settings<\/a><\/li><li class=\"\"><a href=\"#htoc-8-finish-and-lock-your-mailbox-profile\">8. Finish and Lock Your Mailbox Profile<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#htoc-what-happens-next\">What Happens Next?<\/a><\/li><li class=\"\"><a href=\"#htoc-important-things-to-know\">Important Things to Know<\/a><\/li><li class=\"\"><a href=\"#htoc-common-mistakes-to-avoid\">Common Mistakes to Avoid<\/a><\/li><li class=\"\"><a href=\"#htoc-if-this-didn-t-work\">If This Didn&#8217;t Work<\/a><\/li><li class=\"\"><a href=\"#htoc-you-re-ready\">You\u2019re Ready!<\/a><\/li><li class=\"\"><a href=\"#htoc-related-articles\">Related Articles<\/a><\/li><li class=\"\"><a href=\"#htoc-need-help\">Need Help?<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-before-you-begin\" class=\"wp-block-heading\">Before You Begin<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before initiating your mobile email configuration paths, make sure you have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-an-active-1-grid-web-hosting-or-email-only-hosting-subscription\">An active <strong>1-grid <a href=\"https:\/\/1grid.co.za\/hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">Web Hosting<\/a> or <a href=\"https:\/\/1grid.co.za\/professional-email\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email Only<\/a> hosting subscription<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-your-full-custom-domain-email-address-e-g-you-yourdomain-co-za-and-unique-mailbox-password\">Your full <strong>custom domain email address<\/strong> (e.g., <code>you@yourdomain.co.za<\/code>) and unique mailbox password.<\/li>\n\n\n\n<li id=\"htoc-your-explicit-incoming-and-outgoing-mail-server-hostnames-if-automatic-detection-stalls\">Your explicit <strong><a href=\"https:\/\/1grid.co.za\/knowledge\/recommended-server-settings-for-email-encryption-ports\/\" target=\"_blank\" rel=\"noreferrer noopener\">incoming and outgoing mail server hostnames<\/a><\/strong> (if automatic detection stalls).<\/li>\n\n\n\n<li id=\"htoc-the-native-samsung-email-app-open-on-your-phone-or-tablet\">The native <strong>Samsung Email app<\/strong> open on your phone or tablet.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\ud83d\udca1 <strong>Tip: <\/strong>The Samsung Email app should appear on your device by default. If it is missing from your screen layout, you can quickly download it for free from the Galaxy Store or Google Play Store.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-follow-these-steps\" class=\"wp-block-heading\">Follow These Steps<\/h2>\n\n\n\n<h3 id=\"htoc-1-open-your-device-account-settings\" class=\"wp-block-heading\">1. Open Your Device Account Settings<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unlock your Samsung device and tap the gear icon button to launch <strong>Settings<\/strong>. Scroll down the interface options menu list and select <strong>Accounts and Backup<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4.png\" alt=\"\" class=\"wp-image-35566\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4-23x50.png 23w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-4-47x100.png 47w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-2-enter-account-management\" class=\"wp-block-heading\">2. Enter Account Management<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap <strong>Manage Accounts<\/strong> to open a comprehensive real-time list of all profiles currently configured on your device storage.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5.png\" alt=\"\" class=\"wp-image-35567\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5-23x50.png 23w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-5-47x100.png 47w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-3-initialise-the-email-provisioning-loop\" class=\"wp-block-heading\">3. Initialise the Email Provisioning Loop<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll to the bottom of your active account rows and tap <strong>+ Add Account<\/strong>. From the populated application type grid, select <strong>Email<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6.png\" alt=\"\" class=\"wp-image-35568\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6-23x50.png 23w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-6-47x100.png 47w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-4-choose-your-setup-framework\" class=\"wp-block-heading\">4. Choose Your Setup Framework<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You will see a list of major global email providers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-if-you-are-routing-a-common-platform-layout-like-gmail-or-yahoo-select-it-directly\">If you are routing a common platform layout (like Gmail or Yahoo), select it directly.<\/li>\n\n\n\n<li id=\"htoc-for-your-custom-1-grid-business-email-domain-name-select-other-or-manual-setup-to-control-your-mail-routing-preferences\">For your custom 1-grid business email domain name, select <strong>Other<\/strong> or <strong>Manual Setup<\/strong> to control your mail routing preferences.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7.png\" alt=\"\" class=\"wp-image-35569\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7-47x100.png 47w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-7-23x50.png 23w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8.png\" alt=\"\" class=\"wp-image-35570\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8-23x50.png 23w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-8-47x100.png 47w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-5-input-credentials-and-attempt-auto-discovery\" class=\"wp-block-heading\">5. Input Credentials and Attempt Auto-Discovery<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Enter your full unique email address and mailbox password in the provided fields, then tap <strong>Sign In<\/strong> or <strong>Next<\/strong>. Depending on your network, Samsung may automatically detect your hosting parameters. If automatic sync fails, select <strong>Manual Setup<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"530\" src=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9.png\" alt=\"\" class=\"wp-image-35571\" srcset=\"https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9.png 248w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9-23x50.png 23w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9-140x300.png 140w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9-28x60.png 28w, https:\/\/1grid.co.za\/knowledge\/wp-content\/uploads\/2026\/09\/image-9-47x100.png 47w\" sizes=\"auto, (max-width: 248px) 100vw, 248px\" \/><\/figure>\n<\/div>\n\n\n<h3 id=\"htoc-6-configure-manual-server-settings-if-required\" class=\"wp-block-heading\">6. Configure Manual Server Settings (If Required)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the auto-discovery script stalls, select your preferred protocol (we strongly recommend <strong>IMAP<\/strong> over POP3) and enter the exact server details supplied for your email hosting service:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-incoming-mail-server-enter-your-server-name-hostname-verify-the-secure-port-number-typically-993-for-secure-imap-and-select-the-ssl-tls-security-type\"><strong>Incoming Mail Server:<\/strong> Enter your server name hostname, verify the secure port number (typically <code>993<\/code> for secure IMAP), and select the <strong>SSL\/TLS<\/strong> security type.<\/li>\n\n\n\n<li id=\"htoc-outgoing-mail-server-smtp-enter-your-primary-outbound-server-name-hostname-set-the-secure-port-number-typically-465-for-secure-smtp-choose-ssl-tls-security-and-ensure-smtp-authentication-is-ticked-using-your-full-email-credentials\"><strong>Outgoing Mail Server (SMTP):<\/strong> Enter your primary outbound server name hostname, set the secure port number (typically <code>465<\/code> for secure SMTP), choose <strong>SSL\/TLS<\/strong> security, and ensure <strong>SMTP Authentication<\/strong> is ticked using your full email credentials.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"htoc-7-review-and-adjust-synchronisation-settings\" class=\"wp-block-heading\">7. Review and Adjust Synchronisation Settings<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once authenticated, review and confirm your preferences regarding automated system sync behaviours. Choose how often you want your device to check for new mail items and toggle whether you want instant push notifications for new messages.<\/p>\n\n\n\n<h3 id=\"htoc-8-finish-and-lock-your-mailbox-profile\" class=\"wp-block-heading\">8. Finish and Lock Your Mailbox Profile<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review your custom display name details and tap <strong>Done<\/strong> or <strong>Finish<\/strong>. Your mailbox will initialise its initial data sync tree, downloading your remote server folders straight onto your device workspace.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-what-happens-next\" class=\"wp-block-heading\">What Happens Next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once saved, your mobile phone communicates natively with our hosting servers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-real-time-delivery-incoming-messages-arrive-seamlessly-based-on-your-chosen-frequency-intervals\"><strong>Real-Time Delivery:<\/strong> Incoming messages arrive seamlessly based on your chosen frequency intervals.<\/li>\n\n\n\n<li id=\"htoc-bi-directional-syncing-actions-executed-on-your-phone-like-moving-an-item-to-a-custom-folder-or-archiving-an-invoice-synchronize-back-to-your-desktop-clients-automatically-if-using-imap\"><strong>Bi-Directional Syncing:<\/strong> Actions executed on your phone (like moving an item to a custom folder or archiving an invoice) synchronise back to your desktop clients automatically if using IMAP.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-important-things-to-know\" class=\"wp-block-heading\">Important Things to Know<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-interface-fluidity-samsung-menu-option-headers-buttons-and-settings-labels-may-vary-slightly-depending-on-your-specific-android-os-version-distribution\"><strong>Interface Fluidity:<\/strong> Samsung menu option headers, buttons, and settings labels may vary slightly depending on your specific Android OS version distribution.<\/li>\n\n\n\n<li id=\"htoc-imap-vs-pop3-priority-pop3-downloads-server-files-locally-and-completely-clears-them-from-mail-servers-always-choose-imap-to-ensure-your-business-communication-rows-remain-archived-securely-in-the-cloud-and-across-multiple-devices\"><strong>IMAP vs POP3 Priority:<\/strong> POP3 downloads server files locally and completely clears them from mail servers. Always choose <strong>IMAP<\/strong> to ensure your business communication rows remain archived securely in the cloud and across multiple devices.<\/li>\n\n\n\n<li id=\"htoc-the-active-connection-rule-your-smartphone-or-tablet-device-must-maintain-a-stable-active-cellular-data-network-connection-or-local-wi-fi-link-throughout-the-setup-phase-to-pass-validation-checks\"><strong>The Active Connection Rule:<\/strong> Your smartphone or tablet device must maintain a stable, active cellular data network connection or local Wi-Fi link throughout the setup phase to pass validation checks.<\/li>\n\n\n\n<li id=\"htoc-widgets-and-shortcuts-you-can-add-email-widgets-straight-to-your-mobile-home-screen-panel-layout-later-to-view-snapshots-of-your-latest-client-requests-at-a-glance\"><strong>Widgets and Shortcuts:<\/strong> You can add email widgets straight to your mobile home screen panel layout later to view snapshots of your latest client requests at a glance.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-common-mistakes-to-avoid\" class=\"wp-block-heading\">Common Mistakes to Avoid<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-typing-your-absolute-billing-email-address-details-into-columns-requiring-your-specific-custom-domain-credentials\">Typing your absolute billing email address details into columns requiring your specific custom domain credentials.<\/li>\n\n\n\n<li id=\"htoc-missing-or-typo-ing-uppercase-lowercase-characters-inside-your-alphanumeric-mailbox-password-fields\">Missing or typing uppercase\/lowercase characters accidentally inside your alphanumeric mailbox password fields.<\/li>\n\n\n\n<li id=\"htoc-utilizing-incorrect-ports-such-as-using-unencrypted-port-values-while-forcing-an-ssl-tls-security-connection-framework\">Utilising incorrect ports, such as using unencrypted port values while forcing an SSL\/TLS security connection framework.<\/li>\n\n\n\n<li id=\"htoc-forgetting-to-toggle-the-mandatory-outbound-smtp-authentication-check-boxes-which-lets-you-receive-mail-but-blocks-you-from-sending-it\">Forgetting to toggle the mandatory outbound SMTP authentication checkboxes, which lets you receive mail but blocks you from sending it.<\/li>\n\n\n\n<li id=\"htoc-closing-out-the-progress-bars-before-the-system-successfully-concludes-its-initial-server-verification-handshake\">Closing out the progress bars before the system successfully concludes its initial server verification handshake.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-if-this-didn-t-work\" class=\"wp-block-heading\">If This Didn&#8217;t Work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your device outputs a continuous &#8220;Cannot connect to server&#8221; or timeout log alert message, try switching your connection from mobile cellular data over to a stable Wi-Fi network (or vice versa) to bypass local ISP routing blocks. Verify your transfer criteria by testing an absolute login via your 1-grid Webmail browser interface to confirm your master account password is valid, and then try to set up email on a Samsung device again.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-you-re-ready\" class=\"wp-block-heading\">You\u2019re Ready!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your Samsung device email configuration is completely operational. Accessing your inbox on the move keeps you connected with your customer base, streamlines your operations, and ensures you never miss a vital local business opportunity.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-theme-default-background-color has-background wp-element-button\" href=\"https:\/\/1-grid.com\/client\/index.php?rp=\/login\" target=\"_blank\" rel=\"noopener\"><strong>Log In to Client Portal &amp; View Mail Server Settings Now<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-related-articles\" class=\"wp-block-heading\">Related Articles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-how-to-find-your-email-server-settings\"><a href=\"https:\/\/1grid.co.za\/knowledge\/viewingyour-email-settings-inwindows-plesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Viewing Your Email Settings in Windows Plesk<\/a><\/li>\n\n\n\n<li id=\"htoc-\"><a href=\"https:\/\/1grid.co.za\/knowledge\/viewingyour-email-settings-in-cpanel-and-webmail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Viewing Your Email Settings in cPanel and Webmail<\/a><\/li>\n\n\n\n<li id=\"htoc-imap-vs-pop-which-email-protocol-should-you-choose\"><a href=\"https:\/\/1grid.co.za\/knowledge\/what-is-the-difference-between-imap-and-pop\/\" target=\"_blank\" rel=\"noreferrer noopener\">IMAP vs POP: Which Email Protocol Should You Choose?<\/a><\/li>\n\n\n\n<li id=\"htoc-1\"><a href=\"https:\/\/1grid.co.za\/knowledge\/recommended-server-settings-for-email-encryption-ports\/\" target=\"_blank\" rel=\"noreferrer noopener\">Recommended Server Settings for Email (Encryption &amp; Ports)&nbsp;<\/a><\/li>\n\n\n\n<li id=\"htoc-how-to-set-up-email-on-apple-mail\"><a href=\"https:\/\/1grid.co.za\/knowledge\/setting-up-email-in-outlook-via-windows-control-panel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Setting Up Email in Outlook via Windows Control Panel<\/a><\/li>\n\n\n\n<li id=\"htoc-11\"><a href=\"https:\/\/1grid.co.za\/knowledge\/settings-to-configure-your-1grid-email-accounts-across-devices\/\" target=\"_blank\" rel=\"noreferrer noopener\">Settings to Configure Your 1-grid Email Accounts Across Devices<\/a><\/li>\n\n\n\n<li id=\"htoc-troubleshooting-email-sending-and-receiving-issues\"><a href=\"https:\/\/1grid.co.za\/knowledge\/?s=troubleshooting+email&amp;ht-kb-search=1&amp;lang=\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshooting Email Sending and Receiving Issues<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"htoc-need-help\" class=\"wp-block-heading\">Need Help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your Samsung device loops continuously during incoming server handshakes, or throws unexpected security certificate blocks that stall your data sync, <a href=\"https:\/\/1grid.co.za\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>contact us<\/strong><\/a>. Our Support Team is ready to provide guidance and support. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before opening a support ticket, please prepare:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li id=\"htoc-your-primary-domain-name-and-active-email-address-string\">Your primary <strong>domain name<\/strong> and active email address string.<\/li>\n\n\n\n<li id=\"htoc-your-exact-samsung-device-model-e-g-galaxy-s24-and-current-android-version\">Your exact <strong>Samsung device model<\/strong> (e.g., Galaxy S24) and current Android version.<\/li>\n\n\n\n<li id=\"htoc-a-screenshot-of-your-manual-server-settings-panel-configurations\">A <strong>screenshot of your manual server settings panel configurations<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-the-complete-text-string-code-of-any-active-error-messages-displaying-on-screen\">The complete text string code of any active <strong>error messages<\/strong> displayed on screen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Configure the native Samsung Email application on your smartphone or tablet using secure IMAP\/POP3 server routing. Set up email on a Samsung device, like your smartphone or tablet, to manage your emails anywhere from your mobile device. If you are configuring your mailbox for the first time, don&#8217;t worry! Samsung&#8217;s&#8230;<\/p>\n","protected":false},"author":21,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1193],"ht-kb-tag":[92,2008,336,503,2067,2066,1678,2065,2068,2069],"class_list":["post-35565","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-setup-config","ht_kb_tag-android","ht_kb_tag-client-configuration","ht_kb_tag-email","ht_kb_tag-imap","ht_kb_tag-mailbox-setup","ht_kb_tag-mobile-sync","ht_kb_tag-pop3","ht_kb_tag-samsung","ht_kb_tag-server-settings","ht_kb_tag-wireless-communications"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Set Up Email on a Samsung Device | 1-grid Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to set up your email account on a Samsung device with 1-grid. Follow our step-by-step guide to set it up securely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/1grid.co.za\/knowledge\/set-up-your-email-account-on-a-samsung-device-with-1-grid\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Set Up Email on a Samsung Device | 1-grid Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Learn how to set up your email account on a Samsung device with 1-grid. 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