At 1-grid, we know how important it is to keep your hosting, email, and domain services running smoothly without interruptions, delays, or unnecessary admin. That’s why we’ve made it easy to pay with secure credit card payments via PayFast, South Africa’s trusted and verified payment gateway, even as a one-off payment.
Switching to PayFast allows you to settle invoices instantly, even if they were issued under a different payment method. With PCI DSS Level 1 compliance and end-to-end encryption, your payment details are always protected while transactions reflect immediately, ensuring your services stay active without downtime.
This quick guide will show you how to switch to a credit card payment in your Customer Zone for paying invoices securely, while still getting the benefits of paying via credit card securely to settle your invoices, even if you don’t want to use this payment method every time.
How to Switch to Secure Credit Card Payment Securely
Selecting PayFast Secure Credit Card (Once-Off Payment)
If you’re using your credit card for the first time to make a payment, you may need to set up your credit card details to subscribe using PayFast, so that you can make your payment.
We’ve made it easy with these quick steps:
- Log in to your 1-grid Customer Zone.
- Click on Billing → My Invoices.
- Locate the unpaid invoice and click on it to open it.
- Make sure that PayFast Secure Credit Card is selected under Payment Method.
- Click Subscribe Using Payfast and fill in your details.
- You’ll be redirected to the secure PayFast portal.
- Enter your credit card details and follow the 3D Secure prompts.
- Complete your first payment using your credit card details.
- Once completed, you’ll receive instant payment confirmation via email.
Your account will be updated immediately, and your services will remain active.
Selecting Your Existing Credit Card Details for Recurring Payment
Once you have subscribed to use your credit card via PayFast, you can pay current or any future invoices as recurring payments, each time you switch to secure credit card by selecting “PayFast Secure Credit Card”, making payments quick and secure, every time!
Simply follow these steps for recurring payments for invoices on different payment methods:
- Log in to your 1-grid Customer Zone.
- Click on Billing → My Invoices.
- Locate the unpaid invoice and click on it to open it.
- Select Recurring Payment.
- You’ll be redirected to the secure PayFast portal.
- Enter your credit card details and follow the 3D Secure prompts.
- Once completed, you’ll receive instant payment confirmation via email.
TIP: Always double-check that your account has sufficient funds to avoid failed transactions or service suspensions.
Security and Transparency with Credit Card Payments
At 1-grid, your trust and data security are always our top priority. Every credit card transaction made through PayFast is fully protected by PCI DSS Level 1 compliance, ensuring your payment information stays encrypted and secure at all times.
We only work with verified, reputable payment partners, and all payment data is safely transmitted through encrypted channels to prevent unauthorised access or fraud.
To keep your payments extra secure:
- Ensure your card is activated for online purchases before making a payment.
- Always confirm you’re paying through the official PayFast URL (https://payment.payfast.io/eng/process/payment/).
If you ever notice anything suspicious, reach out to 1-grid Billing Support immediately.
By taking these simple precautions, you can enjoy fast, secure, and worry-free online payments every time!
When to Contact 1-grid Billing Support
Contact our Team if:
- You’re struggling to switch to make a payment.
- Your card payment fails, but funds are deducted.
- You’re unsure if the transaction was successful.
Include the following:
- Proof of payment, clearly reflecting the date, account number, amount, and reference number (Customer Code).
TIP: This helps 1-grid Billing Support get you back online faster.
FAQs
Is it safe to pay or update my credit card details through PayFast?
Yes, absolutely. All transactions made through PayFast are encrypted and secured with SSL and 3D Secure verification, keeping your details private and protected. In addition, PayFast is PCI DSS Level 1 compliant, the highest international standard for payment security, so you can update or make payments with confidence.
Can I use my credit card for a once-off payment?
Yes, you can make a once-off payment for any outstanding invoice using your credit card through PayFast. Simply select PayFast Secure Credit Card. The payment reflects instantly, ensuring your hosting, email, or domain services stay active without delay.
Can I switch to a credit card for all future invoices?
Definitely! You can easily update your payment method in your Customer Zone to make credit card your preferred option for all upcoming invoices. Once set, future payments can be processed automatically through PayFast for faster, hassle-free renewals.
What should I do if my credit card payment fails?
If a payment doesn’t go through, first confirm that your card is enabled for online purchases and has sufficient funds available. Next, ensure your bank hasn’t placed any temporary holds or security restrictions. If the issue persists, contact your bank or reach out to billing@1-grid.com for quick support.
Can I switch to Debit Order instead?
Yes, and in fact, Debit Order remains the most recommended and convenient option for long-term payments. It ensures your invoices are paid automatically on time, helping you avoid missed payments or service interruptions. You can switch to Debit Order or any other payment method anytime directly in your Customer Zone.
Additional Resources
Debit Orders at 1-grid Means Hassle-Free Payments, Everytime!
Our Easy-to-Use Payment Methods at 1-grid Mean No More Worries!
Updating Your Payment Method Is Easy at 1-grid!
Need to Know How Often You Are Paying?
Check Out Your Billing Cycle in Your Customer Zone
Find Your Invoices Securely in Your Customer Zone
Got a Payment Query?
Invoicing at 1-grid Keeps You Paying On Time and Online!
No Suspensions Means Always Online with Us at 1-grid
Need Additional Support?
We’re Here to Help:
Making the switch to secure credit card to pay securely via PayFast for your invoice doesn’t have to feel complicated with this easy-to-reference guide. Stuck? Contact our Billing Team for clarity and guidance (https://1grid.co.za/contact-us/). We’re ready to see how we can help!